Author

Topic: Power and cooling issues solved for Atlanta and Tampa (Read 531 times)

donator
Activity: 1218
Merit: 1079
Gerald Davis
Sago Networks has made major changes to their organization and infrastructure during the last quarter. Sago Networks has had an great reputation in the industry since 2000. Some issues we had with the transition of the acquired server company have all be remedied. Sorry you had an unpleasant experience, but I assure you the controls have been put in place to insure the SLAs Sago Networks promises and is an excellent data center to supply the needs of miners for an affordable cost.

Sago's last 24 hour complete outage of a datacenter (something which should be impossible) was less than a month ago.  For a miner that means hashrate and revenue would go to zero for an entire day.   Sago still hasn't refunded an unauthorized charge made less than a month ago to our corporate card.  As of less than a month ago promised services like IPMI and power control were still not available to acquired razor customers.   So this isn't old history or isolated incidents long since resolved.  We are talking issues from less than 30 days ago which are still unresolved as of the time you wrote that post.

If you want to be useful how about you resolve ticket #590364 and no I would never come back even if you paid me to use your datacenter as the losses from your poor uptime would still mean I am losing money.
newbie
Activity: 2
Merit: 0
Sago Networks has made major changes to their organization and infrastructure during the last quarter. Sago Networks has had an great reputation in the industry since 2000. Some issues we had with the transition of the acquired server company have all be remedied. Sorry you had an unpleasant experience, but I assure you the controls have been put in place to insure the SLAs Sago Networks promises and is an excellent data center to supply the needs of miners for an affordable cost.
donator
Activity: 1218
Merit: 1079
Gerald Davis
Any miner who is smart will run run run from sago networks.  They are the absolute worst colocation provider I have ever has the misfortune of dealing with.   Nothing but downtime, broken promises, and dysfunction.   Even after I cancelled service, following a 24 hour complete outage the last straw in a very long time of straws, they still managed to screw the termination up.  I explicitly advised their sales support to NEVER bill the card again prior to the end of the billing cycle.  We were promised 90 days free hosting for evaluation, something I didn't want but only makes the following more hilarious.  Billing cycle rolled around and ... they charged another month.  Seven emails, phone calls, and support tickets later the service is still active, still charging, and no refund.  In the end I ended up having to report the charges as fraudulent to the credit card company to get any resolution.

Use sago and you will be burned.   Sadly they acquired razor servers who was just an amazing startup in all respects and ran that enterprise into the ground.  It was bad almost from day 1 and I stuck with them a lot longer than I should have.  Don't make the mistake I did.  Then again don't believe me ask their employees (the quote about downtime due to not paying the fiber bill is a gem):
http://www.glassdoor.com/Reviews/Sago-Networks-Reviews-E319949.htm
newbie
Activity: 2
Merit: 0
We have just come to a server colocation agreement with a large Bitcoin mining group here in Atlanta and Tampa. As we were putting together the deal we realized our business is ideally suited for Bitcoin mining. We offer a secure certified data center with redundant power and cooling that is wholly owned and therefore we can offer the lowest prices in the industry making mining more efficient and maximizing revenues. With your power needs and the margins being what they are, we offer the most profitable solution in Atlanta/Tampa for this industry. I would love to help you succeed in your Bitcoin endeavor! ~areed@sagonet
Jump to: