Sago's last 24 hour complete outage of a datacenter (something which should be impossible) was less than a month ago. For a miner that means hashrate and revenue would go to zero for an entire day. Sago still hasn't refunded an unauthorized charge made less than a month ago to our corporate card. As of less than a month ago promised services like IPMI and power control were still not available to acquired razor customers. So this isn't old history or isolated incidents long since resolved. We are talking issues from less than 30 days ago which are still unresolved as of the time you wrote that post.
If you want to be useful how about you resolve ticket #590364 and no I would never come back even if you paid me to use your datacenter as the losses from your poor uptime would still mean I am losing money.