Topic: Power of this forum... (Read 463 times)

Well, who would say.It's actualy working universaly for that casino. Perhaps they already had some experience when some users made complaints here on forum and that went bad for then.
But since there are so many experiences with that same casino where you have to use the "power" of bitcointalk to get your rights, maybe it would be better to avoid that casino.

Another interesting one. Well, I suspect their reputations here matter to them alot hence the "special treatment" and the response.
An organized and good community with important source of traffic will likely make a serious business owner think carefully to avoid making a wrong decision.

I can't understand what/why a casino need to verify with a deposit ... in order to withdraw!
I have seen in the past a lot of these service that ask for a deposit and then they just scam people.
You can create/use multiple account the same, this is not a unique identifier.

@OP fortunately you have resolved and yes bitcointalk is always "a special word"   . Thanks for share your story.

Evidently it proved how community power is. So there was a sense of solidarity with us here. In fact, this shows a very pleasing development that I have read. If you did not reference this forum, perhaps it would make it harder for you to ask for more and withdraw money.

We have a saying for such situations; strength comes from unity! (I know it looks a bit anarchic, but it's not.)

That makes no sense, the reason to restrict countries is based on their local laws (and maybe on the casino's license). There's no (legal) way a post on Bitcointalk can circumvent that.

Similar thing happen to me to in same casino! First I was not eligible for free spins after first deposit, I said I am from btctalk forum, contacted their manager here and I got 189 free spins! I didn't make any money, but I had good time playing slots every day, few times I was close to make something, but got busted hard with some slots!
I like your headline, this forum is a powerful place. And these situations shows how important is to choose crypto casino, or any crypto service, from this forum! You can talk with their managers, owners, and other forum members will always help with any problem!

This rule will mean that if anyone belong to any restricted country, he can make an account on bitcointalk and claim that he came from bitcointalk.
I understand that not all gamblers know about bitcointalk but when they will see this term & condition, they will surely search for bitcointalk, make an account and avoid the KYC.

Gladly your problem has been solved by the admin here. But I still think it's unfair if there is a victim ( who didn't know this forum ) play this casino and can't withdraw his funds because he should complete the KYC first.

I think this thread more appropriate in Reputation board

It is much better if people are updated of what's new like in your situation where bitcointalk forum is very influencial and help you withdraw your without further trouble. It's even clear on the conversation that you and one of their team plus and issues like this shouldn't happen again. I also agree what luckmcfly mentioned.

This sounds very unprofessional at best, and shady or scammy at worst.

Also just found few scam reports on this casino...
https://thepogg.com/casino-review/casino-adrenaline/
https://www.trustpilot.com/review/casinoadrenaline.com?languages=en&stars=1&stars=3

Thank you so much for your appreciation. Words like these from established members boosts a lots of confidence in me.

This is actually nice to hear, that Bitcointalk is so influential. Of course, the situation of this user.is bad but it's good that reputation of this forum helped him in his rights. This just shows how powerful this community has become within years, that even businesses are afraid of negative reputation that they might get here and how could that reflect their business. Good job!

Nice one!
Hope you have the permission to share it here though.
Seems business owners value their forum reputation alot. Things like this actually gladdens the heart... Everyone treats each other right and with respect  to avoid well deserved negative reputation that can get the community to be more cautious.

Well their support and how they handle it doesn't really seem so professional to me.
And CryCryptoCry was right it wasn't on their rules that we have to deposit $10 before we could cash out from their website so I would really  be cautious about this site too.
I also think that this is an attempted scam but as soon as they found out that their reputation would surely be destroyed instantly and couldn't attract more gambler they decided to fix it.

it is certainly not a successful scam.. I mean, you got your funds (and this is very good one)
neither am I very convinced that it is right to open one scam accusation

I'm sure you should change that position though thread or write another one into scam accusation subforum
if only for information and cleaning

I would look for news on a casino on that forum (scam accusation) and not here

Why would it matter if you are a member from Bitcointalk.org. If they have restrictions on users coming from specific countries and you are from that country and using Bitcointalk..org, then nothing has changed. 

They were just scared that a negative post on this forum, where millions of Crypto currency users visit every day, would damage their reputation and they quickly reversed their decision. This forum is a excellent "watchdog" for companies and services that wants to scam people.

Also, when a bad review are posted on this site and potential new clients search for "site name + scam" in search engines like Google, they will see this and they might not signup for the site. 

Thank you for posting this, it just shows us how effective this forum is and how it helps to prevent scams.   

 

  foolish people they were trying play games with you and when they realised you are from BTT they were caught by suprise. I like they way they changed thier Terms and Conditions. LOL.

You cannot mess with the Pro league here.

When your issue has been solved it's mean no accusation that you can do. Payment issue can be happen with other projects or company. When it solved and you get your money, its mean no reason for you to left any accusation. So, be careful with your accusation when it solve but you are still give a negative feedback, maybe no one will trust you in the future.

Glad that it's been resolved.

I think that there's no need to.

They have helped you and paid you which was verified by you.

Thank you for sharing your experience. This is the reason whenever someone asks for help for a specific casino, we usually direct them to the main thread that they have here in the forum because it gets their attention if their on-site support isn't enough.

Why would you open a scam accusation against them when your issue has been resolved. Also the admin from CasinoAdrenaline.com has clarified everything on this thread too. So what is left to open a scam accusation against them ?

Initially I was thinking of opening scam accusation, but I left the matter over to the judgment of learned members of this forum. I shared this because it is essential for community to know about this, still I am not sure about opening a scam accusation against them.

Thanks for sharing this. Please open a thread in "scam acquisition" so that the community knows about it.

Scam acquisition board: https://bitcointalk.org/index.php?board=83.0

thanks for sharing your experience - It is very important to be attentive and awake and always watch and vigilate

unfortunately, as we all know, many tend to try to make scams, I don't know the casino in question well
but keeping watch is always and only good for everyone

Hi all!

I'll just c/p from what I've said on our official forum thread: https://bitcointalksearch.org/topic/casinoadrenalinecom-100-free-spins-crypto-casino-instant-payouts-5210521

Hey CryCrptoCry,

I get what you are saying.

I was on the line with our support team and one of them obviously didn't realize you are coming from this forum. So there was misunderstanding regarding KYC.

To be precise, we do request KYC for players from certain countries, but that rule doesn't apply to players who come from Bitcointalk forum, unless there is a suspicion of bonus abusing or fraudulent activity. However, this was not case with your account, but rather human error by one of our support guys who didn't realize you are associated with Bitcointalk forum. As soon as I stepped in, we processed your payout instantly.

This was solely a mistake on our side, and I hope it won't happen ever again, so I do apologize for the inconvenience caused.

One more thing, verification deposit is required before first payout in case you made winnings on some free promotion. Which means that after you win on free spins or any other no deposit bonus, you will have to make at least $10 in crypto value and you will be able to cash out your winnings along with your verification deposit. We made an exception in your case due to occurred misunderstanding.

Kind regards,
Nick

As soon as you told you from bitcointalk, they changed their tone and terms & condition 
They were probably fearing that if they try to scam you you will put a bad repute on this forum and that will hurt their business. So they cleared everything fast and quick.

 I got my cash out without deposit any thing but not sure if anyone will be able to do that...

So, what's the situation right now? Do you already received your money from them? Since they telling you if your withdrawal has been processed.

But, what's verification deposit actually? Why we need to deposit our money before we can withdraw from a site? Did you deposit your money before made a withdrawal?

Chat on casinoadrenaline.com

Conversation started on : Thursday, May 07, 2020, at 12:13 (GMT+0)

[12:14]   V1588846981120112: Email : [email protected]
Please describe your issue briefly : regarding cash out
[12:14]   George has joined the conversation
[12:14]   George: HI
[12:14]   George: Hello and Welcome to Casino Adrenaline!
How can I be of assistance?
[12:14]   V1588846981120112: I am waiting for my cash out
[12:14]   V1588846981120112: 0.0045btyc
[12:14]   V1588846981120112: 0.0045btc
[12:15]   George: Let me check, please.
[12:22]   George: Before you can withdraw, you must verify your account first.
To verify your account, you must send us:
1) Proof of Identity Document (ID, Driver's License, Passport)
2) Proof of Residence Document (A utility bill not older than 3 months)
3) Selfie image holding both the ID Document
[12:22]   George: On [email protected]
[12:23]   George has joined the conversation
[12:23]   George has left the conversation
[12:23]   George: Hey!
[12:23]   George: Apologise! That was a mistake.
[12:23]   George: All you have to do is to make a verification deposit and then request a fool amount.
[12:24]   George: full*
[12:24]   V1588846981120112: i am crycrptocry from bitcoin talk
[12:24]   V1588846981120112: there is no mention of such things
[12:24]   George: That is right, No verification is needed, I'm really sorry.
[12:25]   George: The only thing, you have to make a verification deposit and then request a full amount and everything is done.
[12:25]   V1588846981120112: ho much?
[12:26]   George: $10 or equivalent to btc 0.00107
[12:27]   V1588846981120112: sorry I am declining that as there is no mention any where like this, I am going ahead with my review on bitointalk
[12:27]   V1588846981120112: Please tell me if you are processing my cash out or not clearly
[12:29]   George: One moment, please.
[12:32]   George: Hello, are you still with me?
[12:32]   V1588846981120112: yes
[12:32]   George: Apologise for the delay.
[12:33]   George: There is no verification needed when you are playing in cryptocurrency, it was my honest mistake. The only thing that is needed is a verification deposit, however, we will make an exception and process your payout right now.

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