After years of specializing in Amazon field, now we've decided to help the community not only by providing our top-notch Amazon VCCs for sellers - but the appeal services as well.
Below you'll be able see a few reasons of why your seller account might've been suspended:
Inauthentic or counterfeit products:
This can be selling knock offs, or the genuine product without sufficient
authorization to resell. Often sellers will buy products from eBay or close-out
sales and then wonder why Amazon does not accept their invoices as provenance.
They must buy from a wholesaler authorized by the brand owner,
with rights of resale. And there is another scenario where competitors,
trying to knock the competition out will make false counterfeit or inauthentic claims
to eliminate their competition. There are two resolutions to these types of
complaints:
1. Provide the invoices from an authorized wholesale distributor and a plan of action;
2. Permanently delete the offending product, offer a refund to customers, and file a plan of action.
Amazon has formed a dragnet to try to eliminate counterfeiters which has
trapped many third-party sellers who actually do have resale rights to genuine
products. These sellers are put through the listing or account suspension
process along with the counterfeiters, and the result can put legitimate
business out of business.
Intellectual property infringement:
These are typically copyright or trademark violations.
These complaints can often be settled by sending an invoice from an authorized wholesaler to amazon.
Poor seller performance:
This consists of late shipping, order defects
(damaged products either by poor inventory quality control or
damaged during shipping), cancelling orders before they are fulfilled.
These matters are solved with quality control programs written in
the plan of action that sellers can also follow as a business practice.
Related accounts:
It is against Amazon's policies to have more than one account and
sellers often get suspended because they open another account
under a different name or company, with a different computer, or
with a relative, etc. The Amazon database is very good.
It coordinates many pieces of data to match one account
to another, such as: ISP address, the same computer,
same office or home address, same surname, same
geographical location, same banking relationship and related products.
Listing errors:
This occurs when a product does not match the detail
page, variations of products are not classified correctly
as parent and child products, or images or listings have
information that encourages the customer to go off-site.
These can be solved with a listing review and plan of action.
PLANS & PRICING:
Inauthentic Complaints Copyright Infringement: $650 USD
Poor Performance Suspension: $250 USD
Related Accounts: $300 USD
Account Verification: $250 USD
Listing Errors: $300 USD
APPEALS WILL BE PROVIDED WITHIN 48 HOURS OF PAYMENT
EXPEDITED SERVICE WILL BE AN ADDITIONAL $100 USD
*As always - we strive for 100% client satisfaction. So we really don't want to "sell it and forget it".
Thus, later feeling bad for taking money for something that might have not worked.
So we do provide refunds - if the appeal letter didn't work.
Paynent can be via PayPal and btc.
Contact me via telegram
https://t.me/techpaynet