Topic: PRIMEDICE weak self-exclusion system (Read 604 times)

Casinos have a responsibility to protect people who are addicted to gambling by blocking their accounts. Usually, casinos provide such security at a minimum level, because they know very well that addicts are the best customers. Of course, simply blocking an account will not heal addicted person, but as a preventive measure it should work, so if it didn't work here, it's very bad.

Unfortunately this is the truth, it is known that in order for a person to beat any kind of addiction they need to hit rock bottom and only once they have decided on their own they want to drop their addiction then they will make any progress towards that goal.

Self-exclusion seems like a good idea but if someone is determined to keep gambling then there are many ways in which they can circumvent that limitation, so on average being self-excluded from some casinos is not going to have a huge effect on those that have finally decided to leave behind their addiction.

I do even see that exclusion feature is something that irrelevant specially if people got addicted with gambling because it would be pointless for someone who do make out some request but still not able

to solve out that addiction problem that they do have inside.Whenever they had been blocked already or the exclusion had made done well but if their motives and aims still intact on playing gambling then it would really be just be useless and for this one, it turns out that and obviously can be seen that this guy is a gambling addict and now making out some blames.

If someone is really addicted to gambling then I don't think any of these would help any site. It's a hot topic, but gamblers are not forced to keep playing on the site. Each site has its own system to manage a self-exclusion. But many gamblers request an exclusion and then continue playing under another account. Someone who likes to gamble and is addicted cannot be stopped in that respect through a self-exclusion. This has not anything to do with weak or bad system.

In my experience people have the tendency to use the same email for everything and this is never a good idea, it is better to have a few so you can use them for different purposes and in the case it is necessary you could just abandon it and create a new one.

For example in the case of those that are addicted to gambling it can be difficult to abandon an email in which you receive work related emails but that you used as well to register at different casinos, as you will always be tempted to gamble, and even if you set up filters to delete those messages immediately those filters are not perfect so this could cause you to see one of those emails and then fire the desire to gamble once again, making your recovery way harder than what already is.

If the primedice team didn't allow him to gamble, the blame will still be there so what he actually wants? To gamble or not to gamble? But, if I were to the primedice team I didn't do that move because I already know what can happen. The guy will just repeat his mistake again and will ask again for another self exclusion but the last method that they did which is they block the IP of the OP is a nice move.

In that way, the OP can not play gambling anymore. I guess they also saw that the OP loses and continues to deposit and resulted for a much bigger loss. Primedice might have visited this thread already and next time they are now going to be more stricter.

Although casinos are committed to protecting users from addiction and immediately blocking those who are addicted to gambling, it is obvious that addicts are the best customers for a casino. Of course, casinos meet the requirements of the regulator, but they always do it in a minimal way, so this situation does not surprise me at all.

Frankly, this is not going to stop you gambling.

If you have a problem, then you should seek professional help. Even you understand that blocking your IP isn't going to do anything. Yes, it's probably going to make things more difficult to circumvent, but a VPN is hardly difficult to access anyway.

They have offered their voluntary self-exclusion and that is all that is required from their end. Do what you need to do to stop, even if that involves therapy.

I am not an expert but I think it wouldn't help if they really don't have that kind of feature. Have you tried downloading an application which can block website with any browser or any devices that is connected to your router and ask someone to do it and don't give the password to you and in that way even if you use any device and tried to connect to primedice you would not be able to connect to it since the application won't allow you to connect to it.

Hello. I keep reviewing what are the best ways to stop gambling. For now, what is working best for me is trying to restrict access to my funds.

With Primedice the battle is already lost, because they don't agree to block my IP. I know that it is a measure that can be bypassed, but it is a restriction that makes things difficult. with a third account I asked again to block my ip but they didn't want to do it




Conversation with Primedice support team
Started on April 8, 2022 at 04:57 PM Europe/Belgrade time CEST (GMT+0200)

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04:57 PM | termotanque: hola.

04:57 PM | termotanque: pueden bloquear mi ip?

04:57 PM | Nemanja from Primedice support team: Hello termotanque,
 
 How can we assist you today, please?

04:57 PM | termotanque: pueden bloquear mi ip?

04:58 PM | Nemanja from Primedice support team: Could you, please, tell us why do you want that?

04:59 PM | termotanque: I can't stop playing

04:59 PM | Nemanja from Primedice support team: You can initiate Self Exclusion via the form under Settings > Preferences (https://primedice.com/settings/preferences).
 
 The process can be completed in two steps. First, you must initiate the 24 hour cool-down period, which can be confirmed via email once Self Exclusion is requested.
 
 Once your cool-down period is concluded, you will be emailed once more to set a duration period for your self exclusion. You have 24 hours to set your desired exclusion period using the link in the email. If you fail to do so, you will be required to start the process again.
 
 We fully support you if you choose this option. Please ensure you’ve withdrawn your funds prior to Self Exclusion. Bear in mind that Self Exclusion cannot be reversed.
 
 All information regarding the Self- Exclusion policy can be found here:
 
 https://primedice.com/policies/self-exclusion

05:00 PM | termotanque: this is my third account. the auto exclusion does not work for me, and I need to stop playing and stop losing money

05:02 PM | Danica from Primedice support team: Hey there!
 
 Nemanja is not available at the moment so I'll take over from here.
 
 Can you please give me a username of other account please?

05:04 PM | termotanque: geronimo1982 y cazadores

05:10 PM | Danica from Primedice support team: This account had also been excluded.
 
 One the exclusion on cazadores expires, you'll be able to use that one.

05:11 PM | termotanque: That's why I ask you to block my IP. not to access anymore. I don't want to lose money anymore. this is a request for help

05:12 PM | Danica from Primedice support team: We have no option to block IP on our website sadly.

05:12 PM | termotanque: please. I need to stop

05:13 PM | termotanque: If you don't block my IP, after a while I fall back and continue betting. with my ip blocked it will be a little more difficult to create other accounts

05:13 PM | Danica from Primedice support team: I am sorry but we really have no way of doing that.

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Exported from Primedice support team on April 8, 2022 at 05:13 PM Europe/Belgrade time CEST (GMT+0200)

The problem is on the gambler only as he is an addicted gambler who will always find a way to gamble again even if he is blocked by certain casino.
In his case, he asked for self-exclusion and Primedice granted the request but he came back with new account because of his own addiction.
Even if his original IP is blocked too, he can use new IP to create a new account and gamble again.
Logically casino is not responsible for any addiction, but it is good enough if casino has self exclusion system and it shows that the casino cares about their players.
But for sure once casino granted the self-exclusion request from players, they cant do anything more.
Players are those who are responsible for themselves in case of addiction.

It is difficult to cure gambling addiction, especially since we have been gambling for too long. It would take a great deal of effort to get rid of the thought of gambling and it seemed he did need some help from someone else. Maybe he needs to associate with other people who have positive activities and are not related to gambling. Hence, he needs to develop positive thoughts that will help him to stop thinking about gambling. It also takes time and if he really puts in the effort, he will surely succeed. It's about how we build a new habit to keep ourselves from thinking about gambling.

It is a part to prevent addiction but it doesn't mean this is the solution and should depend on it. I think the best way to stop addiction is rehabilitation, helped by family or professional and I am not sure is there a hotline for gambling addiction?

That's true people should stop blaming this self-exclusion feature, it's not responsible for your losses. your action is OP doesn't have to create a thread like this, casinos already stated that people should gamble responsibly if you blame self-exclusion which means you have no control and you are not responsible for your action, something that casinos don't expect you to have.

Hmm... Well that does on one hand seem like a tactic I would use if I were to say, want to commit fraud to get my losings back. But maybe you are telling the truth and you really did ask them to ban you.

The question is, did you ask them to ban your IP? And did you go into the online gambling casino under a different IP?

Because if you answered yes to either of those questions then I doubt you will get your money back. However if you asked them to IP ban you and they did not do that, then you might have a case.

But I am not a lawyer. Get some legal advice if you really want.

It's not necessary if you yourself could control yourself, if you feel you get addicted, a gambling site cannot help you, it should be yoursef making distance from the gambling site so you won't be tempted to play. Do you think if you get yourself self-excluded you will not find a way to gamble? of course you will still find a way because we have plenty of gambling sites in the crypto space.

it is always hard and sad to see when a gambler become addicted and even the gambling site he trusted he can help Him makes it delayed and not even responding.

the exclusion feature is what gamblers trying to depend in times of addiction but if the site itself does not giving us the opportunity .

This is a bad alibi no one will tell you that this is the best way to solve your problem, there are hundreds of casinos you can just open an account, don't use the exclusion just mind your problem by asking for help from a professional, the exclusion will not help you because of your flaw, that problem will persist even if you chance casino, it's your behavior that needs to chance.  

They way you have mention is more harder to avoid gambling. If OP or someone plays free casinos on android then they will be winner (maximum time) and that will inspired more to gambling. Those who are real gambler usually cant avoid gambling until the person has a fund or can borrow fund.

Unfortunately, this is something that you just have to live with when betting online.

Especially with the proliferation of VPN services, there is really no way that an online casino is going to feasibly do to stop you from betting altogether from any alts.

It's unrealistic, and definitely don't expect to get any money back. Perhaps they can make it stricter through KYC but even that can be exploited in various ways and they will probably cop flack for these procedures anyway.

You should make yourself realize or be aware on how gambling works and the reality which is attached to it which is something that very common but people do really take it too far thats why they do really expect

or anticipate something on making big money or getting theirselves rich and that what molds them to play or simply being an addicted person.No exclusion would work out no matter how strict it would
be because there are lots of various ways on bypassing exclusion and considering the number of casinos today then you could still simply jump on.

While I think every gambling site should have a comprehensive system for self exclusion, someone who has not accepted they have a problem and wants to gamble, will be able to find outlets to take their money. IP bans are not foolproof at all, especially with all the proxies and VPN options out there - unless there is a proper KYC process in place it will be impossible for such a site to enforce this because new accounts can be created almost instantly. Self education can be really important because the odds are so stacked against you in dice type games - there is literally zero skill involved which means you'll never be able to get any advantage over the house that is steadily taking your money and sometimes paying back peanuts.

I think each gambling website has their own policies when it comes with self-exclusion to their players that have gambling problems. Regarding Primedice, I believe they don't really ban the IP adress of the players, but only bans their current account and prohibit them from making a new account. However, the latter would all be depending on self-discipline of the player.

No matter how hard the casinos and gambling website strictly impose and strengthen their system regarding self-exclusion, if the player is addicted so much and don't help themselves, they'll just end up bypassing the system with their own ways. Rehabilitation and counselling are a must if someone wants to be healed from their gambling addiction.

Apart from self-exclusion, a player with gambling problem must address the issue from within to make it possible and effective for long-term.

If they have strengthened their self-exclusion, how about the possibility that you open a new account in other casinos, weak or strong self-exclusion, will still go down on how you address your gambling addiction.
You admit your gambling addiction problem but you should stop blaming things that you can blame if you really admit your gambling problem, it starts and ends with you, not on things you blame. 

Yeah, when a person is addicted to gambling, he will do everything he can to keep playing on that site and depositing money.
It is very hard to admit that we are addicted to gambling, let alone be honest with people close to us, because we will hurt their feelings.
Only people who have a strong intention to quit gambling can do it, while others will find it difficult.
Gambling sites can provide various ways to block someone addicted to gambling but that will come back to the addicted person and how he intends to reduce or overcome his addiction.

No that is not the best way to stop gambling it's one of the ways but never the best way, as long as you have that urge you could be gambling on other casinos, the problem is the urge so you have to address the urge fix it first you can take a vacation online for one week if it is possible or talk to a professional exclusion will not fix anything, you will still have the urge, you will be blaming the casino like what you're doing right now.

As long as I know there are 2 type of self-exclusion. First is a temporary and the 2nd one is permanent self-exclusion. If he asked the permanent one, no way that his account is unbanned but of course he can create a new account with all the possible ways if he cant control himself. Using the self-exclusion feature is a good start already but it should be followed up by our real action if we want to stop completely from gambling. I was a very active gambler for few years, but I can reduce my gambling activity step by step and I believe that I will be able to stop it completely in the future. I did not even use self-exclusion feature but I started it with my own will. Although I still access my gambling accounts but I can push myself to not deposit and play as what I used to do few years back.

I don't think if you guys knows this but there's a Self-exclusion program from the Curacao Gambling Contract board^[1] in which is part of their Responsible Gaming section -- whereas you can fill a form that includes your personal information^[2]. I just don't think if filling up such form can be used by online gambling platforms that uses Curacao licenses. If it were to be accepted and the name and any contact information (even the credit card number) can be banned on the back end of any chosen platforms (even all if you would write a personal letter to the platform's support with your self-exclusion form attached). @OP, I think this is the way to self-exclude / ban you from accessing an account from such websites (that obviously gets your data or KYC upon registering/depositing). Nevertheless, most platforms also uses KYC. If they know the IP of the OP and the OP dares to register again, the KYC and the aforementioned form can help recognize the OP.

[1] - https://www.gamingcontrolcuracao.org/responsible-gaming
[2] - https://gamingcontrol.spin-cdn.com/media/pdf_files/20191108_eng_self_exclusion_formulier_final_sep_2019.pdf

Addiction is something that you cant get rid off until you are the ones who are really that willing to fight it off and make yourself disciplined to avoid it as much as you can.It wont really be something simple because it would really be needing some help neither from your loved ones or seek some professional help.

Self exclusion feature is just an add up but its not totally that an effective way on making yourself avoid on playing again.Its true that no one should really took the blame but only you
since you are the ones who do make out such actions.

Even if he's already been IP blocked but if hes that addicted and with the current number of gambling platforms or sites in the market then it is likely still ending up on the same scenario
on which he would really be depositing once again the repeat the overall the same problem and blaming time with the site that he would get involved with which is basically
and obviously showing that gambling addiction is something that should really took the blame and not the site nor the service that it do gives.

Well, first I have to congratulate you because you admit your mistakes. the measures they could take in this situation I think they already do a lot, it would not be feasible or easy for them to be controlling all addicted customers, I agree that addicted customers need to block emails from casinos and also need to be strong and resist , do not give in and play and then come to complain here on the forum.


I was also going to comment that casinos cannot ban IP just because someone is addicted and that can be done. there is a complexity in this IP issue

Unfortunately this is not really a good idea, many people are sharing an IP so if they were to ban you they will need to ban all the people that may use the same IP, also your IP changes so not only they will need to ban an IP but a range of them and this is even more unfeasible.

Personally I do not see anything wrong with primedice self-exclusion measures, if you tried to log into your original account and you were still self-excluded then everything is working as intended, also I can assure you that if you tried this in a fiat casino you would have run into the same problem, and even if you did not you could have used another casino to gamble, so look for help and stay away from gambling as much as you can as you obviously have some issues with it.

That's the problem. Without good self-control, someone will come back and create a new account if he can't log in to the site, deposit more money, and play again.
Maybe Primedice can block IP or anything related to @OP so @OP can't create a new account just to gamble.
It could be done but without @OP's self-control, it would be pointless.
@OP will try again and he will even try on other sites.
If this is the case, which is to blame?

Before I begin, I would like to express my deepest regrets from your very unfortunate situation. While I do understand the conflict and difficulty of addressing your addiction, what you did is the first step towards your recovery. Since you already did the first step, which is to acknowledge and do something about your addiction, relapses are nothing but normal situations for a person undergoing such recovery.

With regard your issue, unfortunately, I doubt that gambling websites would do such a move. While there may be gambling websites that advocate in battling against addiction, they would never create a system where they would IP block a certain ISP as this would cost them tons of money. Again remember that these are businesses which aim to earn as much profit as possible.

If he really wants to be excluded permanently then he shouldn't change his mind later on. He must be firm in making decisions especially if a certain site is involved. Trading will always be risky so we should always be sure of what we want. If he was well decided on self exclusion then he shouldn't left his funds on Primedice.

this could lead to another addiction. the best thing the OP can do is rehabilitate. he knows and acknowledges that he has a problem, now what he needs is proper help


@OP since you recognize that you have a problem, are you planning on acting upon it? I mean, getting professional help since doing it on your own didn't work quite well.

I don't think he can self-exclusion by doing these, I think if he really wants to get rid of these then he should get out of this sector, he can invest in any other sector he can invest in trading, I think at least trading risks is less than gambling .However, there is a saying that you should invest as much as you are willing to lose.

It's not easy to say and do it if ytu are addicted to gambling since you don't have self control seeking professional psychiatrist would be a big help in my opinion and I agree with the OP I think all gambling site not just Primedice should strengthen their self-exclusion system since if it is strong enough the OP wouldn't be able to create an account easily and play again in Primedice.

ya.ya.yo!

Mate , if you come to read the whole topic this is about OP is seeking for Self Exclusion meaning he has no capacity in stopping or controlling His gambling activities that is why this problem occurs and this is the reason why this post was created.
while We trust primedice as one of the oldest and trust worthy site(of course same as Stake.com) yet cases like this will always come because of the addiction and because of the casino site's behavior towards same incident .

Yes, Primedice allows you to create a new account and use it to gamble again but unfortunately, the result is lost.
But what if you win? Does Primedice allow you to withdraw your win money? They will check on your account first before they process your withdrawal because it can break their TOS by having multiple accounts.
I think Primedice can warn you about becoming a responsible gambler but all things will be back to you as a gambler.
If you are already betting for a long time, you should know that you need to limit yourself, prevent big losses, and not allow yourself to deposit more money or use the money you can afford.
You should have self-control while playing gambling.

What are the things can the PrimeDice improve aside from banning IP that is related to the account? I think self-exclusion is not enough for OP if you can waste that much money for gambling why not use it to pay for professionals who can help you overcome your addiction to gambling?

Both are to be blamed here ,

OP because he is addicted and trying to Blame the casino for not excluding Him when the very thing is He must not play at all.

the Site because they did not implement their option of excluding their Player once they are being asked.

The lesson learn here? is not to gamble if you cannot control your self from betting .

I am new to the self-exclusion system, and I had no idea that we could use it to be forced to stop us from playing. However, with this system, it is extremely easy to circumvent if we are truly eager to play. I know some of us will say it is useful, but it isn't permanent because you will be unbanned later on, so the best and most permanent solution to this is within yourself; you must exercise self-control or seek assistance from others if this is having a negative impact on your life.

and also? if they can really enforce the self inclusion then they must take it off from their feature because some gamblers relies in this as they Knew once they have big troubles in gambling then the site will take over and will help them out for a while.

But this act from both party should be a eye opener for every gambler to know your limits or will end up like what OP had now.

This is same scenario with cigarette and alcoholic beverages business. This products can make person health deteriorate overtime yet the government around the world keeps allowing manufacturer to produce and sell this product to the people no matter what is the condition of person buying it except for minors. Applying same logic with this case. This will still go back on square that we should be responsible to our self and don't blame the product or services that we are choosing because its personal choice. There's a lot of warnings when you read ToS and signing up means you agree on it. I agree to strongly reinforce on there self exclusion security but this problem will never end and there will be same case like this will arise in the future because we can't control someone else decision.

They should really enforce their self-exclusion rule, else more and more people like OP would be losing their sanity and money due to gambling addiction. The thing is, most platforms don't really enforce this rule seriously, because they will still profit if people lose money on their site. Also, there aren't any repercussions too, on their end, that's why they can run away with these things. They'll continue doing this over and over again until they can, so unless and until they are punished for continuously breaking this self-exclusion thing that should be active on all platforms.

Asking a casino to improve it's self-exclusion system is the same as asking an alcohol/tobacco store to stop selling alcohol and tobacco to people,who are addicted to drinking and smoking.It simply doesn't work.
Even if the Primedice self-exclusion system is way better,what can stop you from betting on another crypto casino?There are hundreds of crypto casinos out there.Can you self-exclude yourself from all of them?
Have you ever tried to seek professional help about your gambling problem?
The forum members here can you give you advise about your problem,but it's up to you to find a way to control yourself and your behavior.

I wonder if @OP always plays with big money on that site or other gambling sites? If yes, then @OP needs to change his gambling habits because a site is not very responsible for what its members do in gambling. If their members play with big money, it is their responsibility and if their members lose, they can't ask anything from the casino, even for blocking their account. Casinos can block gambler's accounts who use big money, but if he still can't change the way he plays, it won't help him prevent bigger losses.

If you blocked your funds, not only casino but you can't also live. How can you eat and buy drinks if you can't access the funds?.
I'm not sure how you create tips and points when you can't keep the money from gambling itself?. for sure if you want to reduce gambling-addicted just try my suggestion before or try to get rehabilitation like an alcoholic.

Trying to create another account is also abuse and breaking the casino rules, I've believe it will make you more curious to try the casino again.

You are both correct that the blame must be for OP in this because it is His obligation to control himself or never let to become addicted  but what OP is pointing is that the Feature of Self Exclusion in each gambling site in which I believe that the site will comply. as the players will not use this feature if he is still capable of stopping, in this matter it is that the player is completely powerless to stop and asking the site for help for at least block his IP address at all cost so he will never had any chance of playing in that specific site though he can use VPN but at least this is on his own risk.

the first Post you created in this forum after account creation is another problem from this site

https://bitcointalksearch.org/topic/m.59016295

but upon checking seems like your points are valid and yes you can continue your problem with that site.

and now here in Primedice in which one of the oldest casino here in crypto, while this is literally your problem as you are addicted, sometimes gambling site don't focus on your exclusion because they knew that you will do the best depositing and playing again, so i think this is both party's problem here , you as an addict and them as late in reactions .

Self exclusion doesn't contribute much because in reality its is not that hard to bypass the barriers we have, even if a gambling site blocks you in all the way the user can simply move to a new gambling site to satisfy his gambling urge so the root cause is our addiction and it has to be resolved depends on how much we are addicted to it

To be honest if you are at the extreme level then its time to take the rehabilitation courses which maybe effective than DIY methods.

No gamblers would even dare use VPN if they would gamble huge sums of money and be a casual player on a certain platform as most platforms discourages the use of VPNs to its users. Even if his ISP uses dynamic IP, a website blocking his IP will block all of the users with the same IP -- which has only a small chance that other players plays online gambling or the same gambling platform. Effective? Kinda. BUT never pointless.

I agree that it is a personal problem, but the OP's just suggesting an initiative from the platforms to help fight gambling addiction for those with certain factors such as: doesn't have enough confidence to reach others (friends or therapists) for help or doesn't have enough money to hire professionals for such matters (which kinda ironic but some still is).

Unpopular opinion: this is an issue that not just a person addicted to gambling should fix, but also for those platforms who've been entertaining enough for them making it hard for them to self-exclude. Why? Because having a self-exclusion system simply means they care about the health of their players towards their services. Ways to ban a certain person is to either block an IP, use cookies and cache to store that such user is undergoing self-exclusion, or have a system that reminds such person to have a limit to gamble per day that decreases from time to time with days of break in between.

This is a good insight from someone who really did experience the same. Maybe, what he needs is indeed someone to talk to. Not a psychiatrist. But if in case, nothing comes up despite of talking to someone close to him, maybe, it is high time to ask for professional assistance. There's nothing wrong admitting that you have a gambling problem because that's the first step. Acceptance.

But anyway, good to know that Vaskiy resolved his gambling addiction. After you surpass that trial, you already know what to do in case you are heading to that direction again especially if you are promoting a casino. 

Rather than a psychiatrist it is good to share what is in your mind with someone who stands with you on your ups and downs. Because, we gamble when we're in need of money. This is what happened with me, and I try loss everything. Once again I find a way to deposit and go to recover the lost funds. This takes place continuously. Finally I shared it and they understood my money requirement. Now I wasn't that addicted to spend by depositing funds out of loans.

It all depends on what arguments you used to convince Primebit to let you create a new account with the same IP address.
Each casino has its own internal procedures which should directly comply with the law of the country where it is registered.
If you've bypassed these security, then the casino cannot be blamed, it is simply the law that governs it.
I am afraid that it will be impossible to recover the money, but it is good that you write about it here, because maybe it will help someone else to avoid similar situation and losses.

I have a suggestion for you @OP, should find a psychiatrist because it's not a trivial matter, it concerns your psychic. Not also linked to a gambling account, one day you will gamble again even on a different website if you don't find a solution for your own desires. Not an easy thing indeed because you're to addicted, without you knowing it will come back someday.

No matter how good their self exclusions would be but if you are the ones who are severely addicted with gambling games then it would be still all useless since you would really be playing once again.
Not might be on the same site but it would be on other site as long you could able to follow your urge in gambling then it would really be just on the same story which is something not surprising.
Reasoning like this is pretty common on where they really blame out when they lost money but the community would really be just having the same thoughts and reactions that this is on someones
fault and not theirs.

You have no real clue what the word "addiction" really means. If it was that simple, then why would we need self-exclusion systems?


Cancellor? Is that chancellor? Or is it counselor? Or is it a councilor?

I've seen the same as you that have used that feature.

But honestly, whether it's in primedice or any other dice sites or casino that has this feature. Seriously guys, it's all on you that has to control yourself when it comes to gambling.

You're the one that must be responsible for your action and you did the thing, deposited and gambled. And then now that you probably have no longer funds to gamble again.

The complain goes on.

Do something that you're going to avoid gambling anymore so that you won't lose that much.

IP blocks is pointless for them to do so and here's why.

1. User could still make use of VPN
2. Some ISP does have that dynamic IP's

Which you could really still able to make out some access whenever you do really like to play.
So its a personal problem which needs to be solved out first.

The problem comes from you not the primedice responsibility. Since you decided to close the account and explain the reason behind your decision, so why did you go back when you know that you are an addict already? I think the best thing you can do for now is to look for ways to work on yourself to prevent further reoccurrence. Is never easy to control oneself when the addition of gambling is already beneath us. Get a cancellor that can work on your weakness.

This is actually a personal kind of problem and not on Primedice.It is really very common for someone who do have addiction problems on pointing out their fingers into the house that they do have bad exclusion

system or other things which they could blame them off specially if they had lost big or huge amount of money.They had requested it, so it would really be just be part of yourself on having that control

on not to play even more or further because if you do then there's no other to be blamed off but only yourself and not the company or sites or platform.

If you feel that you are still addicted, you can play with the amount you do not regret if you lose. And do not try to chase the loss because it will make you lose a lot of money. Self-exclusion is effective if you have the desire to leave the world of gambling, but if you only have a momentary desire, I think you need psychological counseling to avoid this crisis!!!

the bottomline, it is the user himself that is in control of this situation. these casinos would allow the creation of a new account as you need to consider that they don't know who is creating the account. even if it is the same IP, who knows, it maybe your brother, sister or anyone using your IP? it is not their responsibility to ban the IP but usually they are relying on player's account. so if you create a new one, that's not their problem anymore. you can't accuse them of having weak self-exclusion system. it is the other way around, you failed yourself to change the path away from gambling. in this scenario, it is the gambler himself who is in control of the situation.
if you badly want to change your lifestyle, maybe seek professional help instead of blaming the casino's system.

Allow me to give you some advices.
create cold-wallets that are difficult to access (buried under the soil and miles away from where you live + with multi-signature and other hard procedures to unlock the funds).

tackle the problems of the game, because today you have created an account on primedice, tomorrow you could simply use a new site vanishing all the efforts and requests you have made to them.

it's too easy to bypass an IP address block. and it's true many cryptocurrency based gambling sites are pretty terrible at self exclusion due "anonymity". unfortunately I believe that the only effective method is the one used by some casinos which clearly require KYC.
They allow you to set gambling limits that cannot be changed in a short time and block the creation of double accounts.
Unfortunately, we all know very well that the industry cannot regulate itself...you have to find the way to avoid these problems

Honestly, many cryptocurrency based gambling sites are pretty terrible at self exclusion, so you may need to find other barriers to entry - possibly even converting any cryptocurrency you have remaining into fiat and closing any existing exchange accounts you might have, if that's how you were funding your account. You'll need to be extra strong and wary against gambling, compared to much more regulated site in the fiat money space. Crypto is still a bit of a wild west in that respect, which is tough for a gambler, but you have to try to find other forms of entertainment or other activities that will keep you preoccupied, preferably free so you don't find another money pit hobby.

That would be crazy if you think this way. You lose the amount all by yourself and now you are hoping that they will recover it? They don't force you to play again but it was you that requested it. How sure you are that the time for your self exclusion is already over? Because, why they won't return your primary account? It is fine if they will block the newly created account as long as the given sessions are done, that is to prevent you from becoming an addicted gambler.

Primedice is doing a good job there, they are strictly following their self exclusion system but if you really want to, there are still other gambling sites that you can play apart from primedice.

There's no way to improve it if the customer is the one who's violating there terms just to play. You will keep finding other solution just to play. I understand how you feel because I've been there many times, Resorting to blaming is what people with addiction is always doing to satisfy there depression. PD knows what the heck they are doing hence they create that ToS to protect them for user like you. You should keep away on your computer and do more social activities to relax and calm your mind. It seems you have a fat ass wallet you got there for spending such amount. Sorry for your loss and let's leave together the forum once again.  

I do believe that blocking the IP will still work somehow as the user's IP is prohibited to access the site, unless, the user made a little effort to change the IP address of his device, or even change a device with different IP.
I don't know if it is possible in PrimeDice to block a device or IP, but I'm pretty sure that it can be done, so probably if Prime wants to prevent something like this after a self-exclusion it would be better (for their users that wanted to be excluded out of their casino). But it isn't the casinos fault still.

I'm pretty sure if the OP profited from going back on gambling after self-exclusion, there would be no topic like this today. It is still your fault OP

Sounds like you do need some help with your gambling problem. Nothing will stop you from gambling because you will always be able to find a way to continue gambling. So, in this case, we can only offer suggestions for changing your lifestyle, trying to find other positive activities unrelated to games, or hanging out with your friends and doing something different. Maybe Primedice won't do anything and neither will other gambling sites because they think it's useless if it's not you who will try to prevent the gambling problem from reappearing.

This same relapsing may still happen if an addict has not taken total control of themselves even if your Ip was blocked. You need to seek help first and you see you will be fine. Losing that amount of ripple is really a thing for you to watch your gambling addiction because it is really high. Calm your pulse and desire to always gamble, the gambling site isn't your problem because if they successfully stop you from gambling on their site (which may not be possible ) you will end up looking out for another site. Seek for help first, you can be fine.

The thing is:
* if your IP is blocked, there are many ways to go around that
* if your user or browser is blocked, it's even easier to go around it
* if you get thought how to block those websites from your devices, you will use that knowledge to unblock yourself or find another device

All in all, this direction cannot bring you anywhere, so you have to work on beating your addiction for good.

And maybe this helps: the problem as I see it is not that you get the itch of gambling now and then; the problem is that you don't know when to stop/playing too much money.
Maybe you get help in not having too much money (in any form) at hand for gambling? It could be another direction.

Hi!
It's essential to know that you can also block any specific site through your browser directly which would mean that this would increase your chances of staying away from the gambling sites you usually use as well.
At the same time every site does have different relationships with their exclusion system therefore you might have to stop, take a deep breath and then you have to actually get special help, you have to try and get the professional help because gambling related additions are still addiction which needs not only medications but it also needs professional attention as well, therefore I would advice you to look at your governmental system and see if you can actually find a way to get it for free, most of the countries do offer free healthcare especially for gambling addiction.
I would advice you to find help online first if you are not really comfortable with going to the doctor directly. Hopefully you will be able to get through it !

No self exclusion will work if you got the itch to bet again. I have the same feeling a year ago but fight back because I know I have no money to keep doing the martingale.

Why do you have to create an account? You may have been reminded about the time you tried excluding yourself if you just tried recovering your account 😁 and maybe you'll realize you exclude because you want to stop.

Even if a casino block your original IP, you still can create a new account by changing your IP through VPN or other things when you want to come back. Once you requested a self-exclusion, you should try your own best to stay away. The key is on yourself, if you feel that you have a gambling problem, so you should find the best way to overcome it.

How if you make a huge profit in your new account? Will you create a thread like this to suggest the casino to improve the self-exclusion system? Why dont you suggest it once you realized that you can create new account or before you make the new deposit?

You should be aware, when you want to stop betting on the primedice site and exclude your first account, that's when everyone has a greedy and uncontrollable nature in making bets, have hope, the second account can bring luck, in fact the second account also suffers the same fate, some of your coins run out in bets.

You should have taken a lesson from the beginning before creating a second account, the primedice site is no longer convenient for you, but what can I say, everything has happened, maybe this can be a lesson for you and also others including me, never have instincts as if other accounts have luck for us.

What exactly is self exclusion suppose to do? Is it not to stop that particular account from having gambling access once this request is done... if someone has access to their first account then there is a problem but reading that you created a new account then that means Primedice played their part well such that you went to the extent of creating a new account to bypass this barrier. Banning IPs is not the answer, not even KYC would deny someone this access to the platform.

The best resolution should start with the player to resist the temptation of gambling.

He should have done that, this thread is more of accusing or exposing them than recommending them to improve their self-exclusion when in the first place it's just one option for you, not the main option, your main option is still how to deal with your gambling addiction or getting help from your family, you can get a good anti-virus and block all casinos and not putting the blame on casinos.

Blocking the IP will not work, because a person can simply get a burner phone through a new Service provider and he will be set to go... and I have seen some hard-core gambling addicts going to extreme methods to keep on gambling. (VPNs...etc)

You will have to go for rehabilitation and get some help for your gambling addiction... and that too is not a fool proof method to get you to stop.    

The self-exclusion will make things more difficult for you, but it will not make it impossible. You might get blocked from one site, but there are 100s of other sites where you can join again.  

Stake.com is a partner site for PrimeDice and I have seen people who was self-excluded and they complained that they still received the promotions via email. (So make sure that you stop that too... even if you setup a mail filtering rule to delete it or to move it to the junk folder)

Thank you

AFAIK, casino doesn't block the IP address if any user request for self-exclusion. Addicted gamblers (like you) will always try to find a way to create a new account to continue the betting habit. It isn't so hard to change the IP address by using some services. So, you should go through counselling to get the best solution. Tell your close people about your problem, so that they can help you to get rid of this addiction. Or you can get advice from https://www.begambleaware.org/

Check this topic to find more platform to get rid of your gambling habit: Gambling issues? Read this!

what is working best for me now is to reduce or hinder access to my funds, at some point I will try to put together a post with tips to help others with the same problem

Might be a good idea too if they make a system ban? I think I heard that before that even if you use VPN you are still banned from the gambling site. The Idea about not playing with real money is probably not a good idea since it would only makes you play with a real money with it as the time goes by, it happened to me when I am playing with casino free token.

Yes. I am putting it together to send it to them, but I hope that this post will also serve for other sites, since I noticed that in almost all of them, the exclusion is not by IP, it is by individual account,

maybe you can reduce your addiction by playing casinos using not real money like a demo or game from android. I'm not so sure you can either, but no harm to trying than your money runs out. it's just a matter of fun, If you continue and keep it fun, you will get used to it after a while.

Yes I understand that you wanted them to improve their self-exclusion service but wouldn't that be better if you send it to them directly and give a feedback to their system so they can work on it as soon as possible or maybe in their announcement thread?

of course the problem is with me, that's why it's called a gambling problem, in any case, the idea is not to accuse anyone, but to see the possibility of improving the self-exclusion system

The problem is not the PrimeDice, the problem is within you. If you really want to stop gambling you should help yourself not to play again or seek professional if you really can't control it and upon checking the PrimeDice policy about Self-exclusion here's what I found:

Hello, I have been betting for a long time, and a few months ago I realized that I have problems to stop doing it.

I decided that the best way to stop was to request self-exclusion from the sites I was betting on.

I got to self-exclude myself from primedice, the problem is that after a while, I relapsed and wanted to bet again, and primedice let me create a new account, and bet again. this time, i lost 21600 xrp and a bit of some other coins




This post is not to recover my coins, (although I would like that), but to see the possibility that the sites begin to block not only the accounts, but also the IPs from which those accounts were connected.

Greetings to everybody and thanks