Author

Topic: Problem with LiqPay (Read 748 times)

newbie
Activity: 56
Merit: 0
November 17, 2013, 06:28:24 PM
#1
Last week I tried to purchase a very small amount of bitcoins via LiqPay.

They redirected me to SimpleVoucher, I paid for the voucher, I got informed that I needed to wait 3 days for security controls (this was less than 100 dollars). When I tried to redeem the voucher the following week, I got a "Payment failed" message.

I contacted SV support and they were extremely quick to answer, saying that I should contact LiqPay because the payment did not get through on their side. Unfortunately, this is not true - it was on my credit card statement alright and I did pay the amount.

I tried live support on the LiqPay site, no dice, only "Wait, please, you will be answered by operator". I emailed them, no dice either. Have I been scammed?

Thanks for any input / experience.

QE
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