Problems with Coinjar?? | Bitcointalksearch.org

bitkilo

legendary

Activity: 1638

Merit: 1010

https://www.bitcoin.com/

Quote from: indgoo86 on June 18, 2016, 12:23:44 AM

Having the same issue at the moment with some small transactions not appearing - don't think support is open on the weekend though.

No their support only runs from Mon - Friday 9am - 5pm, so it makes it a little hard to contact them when needed.

I am currently locked out of my account after some 2fa issue from their end so i think it may be time for me to look for a new exchange where to buy my coins in future.

It should show up within a few hours but this is not acceptable for a bitcoin company, all transactions should show up on the blockchain instantly unless it is an unusually large sum that they have to access from their cold storage.

Used to be a great company and i hope it stays that way but more and more problems are arising so it could be time for a change.

indgoo86

newbie

Activity: 1

Merit: 0

Having the same issue at the moment with some small transactions not appearing - don't think support is open on the weekend though.

bitkilo

legendary

Activity: 1638

Merit: 1010

https://www.bitcoin.com/

Quote from: extrabyte on April 17, 2016, 03:48:56 AM

Quote from: bitkilo on April 16, 2016, 09:03:44 PM

Could somebody tweet this for me, i dont use twitter hence why i can't post this myself.

Thanks.

I'll tweet this for you mate, no problem. did you contacted with coinjar costumer support, they may help you to solve this problem..

Thanks very much for your help.
I did contact support but haven't checked for a reply yet as transactions went through before i could.

Both transactions eventually found their way into the blockchain about 4 hours later.

I was sent this: https://status.coinjar.com/incidents/9kpr0q3c1m64

by bitcoinXio on https://forum.bitcoin.com/topic7149.html?sid=c6901e447302e60bf8894d20951d0d7e

extrabyte

legendary

Activity: 840

Merit: 1000

Quote from: bitkilo on April 16, 2016, 09:03:44 PM

Could somebody tweet this for me, i dont use twitter hence why i can't post this myself.

Thanks.

I'll tweet this for you mate, no problem. did you contacted with coinjar costumer support, they may help you to solve this problem..

Quickseller

copper member

Activity: 2870

Merit: 2298

Quote from: bitkilo on April 16, 2016, 06:41:51 PM

Any ideas apart from contacting support?

Edit: Transaction just went through ( 4hrs after sent), not confirmed yet but at least its on the blockchain.

Contacting support is almost always going to be the best thing to do when you encounter these types of problems. Support would be able to give you an idea as to when you should be able to estimate when you should receive you btc as well as tips to avoid these issues in the future. Even if support does not answer you prior to you receiving the btc, the worse case scenario would be that they tell you that the withdrawal has now been processed.

As of recently, I have encountered hours long delays when attempting to withdraw btc from both bitfinex and polinex while I have received btc nearly instantly from both circle and coinbase (including 100+ btc withdrawals within the last few months), and although the withdrawal delays appear to be related to different issues, these types of delays are not entirely unheard of when attempting to withdraw btc from exchanges, especially in a world when many exchange's hot wallets have been hacked in the past.

bitkilo

legendary

Activity: 1638

Merit: 1010

https://www.bitcoin.com/

Could somebody tweet this for me, i dont use twitter hence why i can't post this myself.

Thanks.

pawel7777

legendary

Activity: 2436

Merit: 1561

Never used coinjar, but it's possible they messed up something while upgrading Bitcoin Core? Could be similar issue to what happened at freebitco.in few days ago https://bitcointalksearch.org/topic/m.14512524

Just a wild guess tho.

bitkilo

legendary

Activity: 1638

Merit: 1010

https://www.bitcoin.com/

I have been using coinjar for a couple of years now with no problems at all, could never fault them.

Last night i received a transaction into my coinjar wallet and no problems with that but today i have sent 2 outgoing transactions from the same wallet and not even 1 of them has show up on the blockchain yet, 1st transaction sent almost 2 hours ago.

Both thransactions were sent to: 17eDS4zwUvd3whq6ep46NRN4gVegQ8JuFM

Any ideas apart from contacting support?

Edit: Transaction just went through ( 4hrs after sent), not confirmed yet but at least its on the blockchain.

Topic: Problems with Coinjar?? (Read 888 times)