Topic: 🚫🚫🚫 PUNT.COM SCAMMED 60K$ // don't play PUNT.COM (Read 741 times)

Punt.com scam casino!

Well, legally OP could not do anything in this case, because he registered on this casino from a prohibited location and the casino has all the rights to disbale his account and not let him withdraw becasue he is violating the terms or service.

My only concern is why he was allowed to make an account from that location. When any try to register at punt, they should monitor his IP address and deny to create the account because he or she is trying to create an account from a location which is not allowed by the site. Allowing to make an account, deposit the money, and keep him playing at the site means either that the site doesn't care who is playing and depositing and only take action if anyone win bigs amount or there may be that his account come to thier notice once he had won somehting big 

I won't let thread die. PUNT.com is a scam!

I will update about punt.com scamming every day.

Pay me just 5k usdt. You let me register, deposit 5 times money and now only after big win, you block me and take all balance.

Exactly. Punt.com - Scam.

from the looks of it, the gambling site actually disables/restricts access or being able to register from countries that are on their prohibited list. that being said, the OP also claims that punt.com only started showing those restriction notifications after he won the huge amount of money, quite hard to tell who is lying or not but one thing is for sure here, is that OP broke the gambling site's Terms and Conditions.

Interesting that a casino like punt.com accepts the registration of a litaunian customer but in case of a big winning they determinate his account.
Makes no sense.

The casino is required to disable registration/login and deposit for customers out of their legal redistriction. But ofcourse they don't.

Punt.com scammer!

As my last post stated, as annoying as it is, Punt did not scam you. You breached their ToS and it's within their right to take the action they took against your account. What you offered here is borderline coercing them, I'll advise you to refrain from it.

Now you are trying to force them to pay you something. How ethical is it! You don't have any valid accusation against them. The mistake was done by you as you ignored their terms. Your total deposits were 6.5k USDT, and you have withdrawn 10.8k USDT in total from your account. So, Punt.com doesn't owe anything to you. If you really think that the mistake wasn't from your side then complaint to their license authority.

Hello, @puntcom

before publishing the page (puntscam.com) publicly, I suggest you make an agreement once again.

I agree to 30% payouts of my winnings and undertake to delete the bitcointalk.org thread and all posts about you, as well as transfer the www.puntscam.com domain to your ownership.

I will wait for your reply within 24 hours!

You are assuming, but those are two different casinos.

Puntcasino.com ---> Effice Group N.V.
Punt.com ---> Tiger Ridge Group N.V

You should create a fresh scam accusation with the details about how puntcasino.com scammed you. Use this format - https://bitcointalksearch.org/topic/scam-report-format-use-it-to-make-scam-reports-properly-260073

I assume Punt.com & puntcasino.com share the same owner so I’m here to share my story about getting scammed by PUNTCasino.com. They removed over $7k from my winnings by injecting free spin bonuses on my account without my consent. This was done to restrict my winnings to $100 max payout & it was done during the same time I was actively winning over $12k on their slots. I followed their terms and had intentionally made a deposit with a match bonus that did not have a cash out restriction like some of the other bonus offers that usually over 100% match…  anyway, I’ll be following up in more detail & with documented proof that it was impossible for me to request free spins as they tried to claim. People need to know how crooked & shady these people are when it comes to fair vs scum.

Many casinos banned in my country also allow me to register in their casino, after checking their T&C realize that casino is banned in my country. That means if I gamble in that casino I should know in advance that I may face a lot of problems in the future, and if I am asked to do KYC I cannot pass it. The same problem happened in your case, if you want to get out of this problem, only that particular casino can get you out. So other members are not able to help you so they are commenting like this. Here they are not wrong.

It's a shame that some of people commenting here don't see punt.com's fault in this situation,

1. They allowed me to register from a Lithuanian IP address (the day after I won, Lithuanian IP addresses were blocked, this was not the case before I won!)

2. They allowed me to make deposits/withdrawals

3. They communicated with me via live chat, checked my account because I had problems already with the first withdrawls (and they really saw my geolocation)

From punt.com administration 0 communication. They don't answer questions to me and to others, they don't reply to letters, they just ignore..

punt.com: I'm still waiting for mine, at least part of the winnings!

They haven't refunded you your winnings yet? And have they tried to scam you again in some new way? It is really frustrating for a gambler to go through such a situation. Has this casino stopped contacting you about this problem?

If they cut off everything including contact with you, it's very sad and a lesson to other gamblers about how important it is to always be careful.

Punt.com still scamming

this is not surprising, on their point of view, this case is already closed as there is a clear violation of their ToS, so they don't have any reason to continue communicating with you. you can try and continue to communicate with them to further address your issue but you are just going to waste your time.

next time, make sure to read the gambling site's ToS before creating an account or depositing on their gambling site. I've seen a lot of gambler make this mistake and ends up not getting their winnings from the gambling site because of violating the gambling site's ToS.

I don’t understand the need of Punt to still communicate with you while you clearly violate their ToS with clear evidence which you personally submitted to them during your KYC. I’m sure that you knew that your country is banned in online casino yet you risk playing and caught.

The casino clearly has the right to seize your profit if proven that you violated ToS. This is the risk you intentionally took by playing on the casino with or without reading the ToS. Ignorance of the law excuses no one.

0 communications from punt.com and it shows their professionalism. Beware of them!

punt.com scammer / don’t deposit your money!

I am sorry OP, but you don't have a case against the casino. You registered, played, and won while in Lithuania. The territory is on the restricted list and so you shouldn't have played there. It's easy to say that you should have read the Terms and Conditions because it makes me sound like a smartass, but that's how it is sadly. It was your responsibility to do so. I think you are lucky that you managed to withdraw those $10k before they noticed who you are and where you are from.

It's also true that players in restricted countries shouldn't have access to the casino or that a warning message should be displayed to the residents trying to access the site from there. I created a thread several years ago, and found that there are casinos that allow you to register and play despite a banned country IP. I think that is malicious behavior. And yes, casinos will gladly take your money regardless of if you are in a banned or allowed territory. I would punish them with hefty sums if it was up to me.

That still doesn't make your mistake any less of a mistake, so I don't believe the casino owns you anything. You were just unlucky choosing a casino and winning a big amount where you weren't supposed to. 

1. I was in Lithuania on the night of registration and winning, I have indisputable proof, this is a selfie photo holding my driver's license, a sheet with the date and my house in Lithuania in the background. This is easy to prove.

2. I agree that I made a mistake by not reading rules, but they allowed me to register, communicated with me via live chat, allowed me to deposit and withdraw money and only blocked me after winning. It's both our fault because if I hadn't won this max win I could have lost 100k+ and no one would have blocked me

Therefore, I think it would be fair to take at least some responsibility and pay out at least part of the winnings

P.s And only after my win, Lithuanian IP addresses to this casino were banned

When the system noticed that OP was from Lithuania? What was his IP location when he created the account?

They have scammed you as you tried to cheat them, isn't it? We have no way to verify whether you changed your IP address or not before creating your account. But you tried to highlight 'Poland' over Lithuania in your posts here, which is interesting. Punt team said that their system noticed you are from Lithuania and restricted your account after confirming it through KYC verification. Wasn't it your responsibility to read the terms before Signup?

Yes, they are scammers.

They let me sign up, let me deposit multiple times, live chat with me and still didn't warn me and let me play.

If I had lost 100k USD, the story would be the same.

I think that an honest business should also take responsibility.

But punt.com is a scam and I don't think they will be around for long.

Ahh, I see. So, it's safe to say that the Poland part was quite irrelevant to this story.

Sadly, there's not much we can do about this. Yes, to be fair, I'd say it's rather annoying that Punt did not give you a warning banner when you tried to access them in the first place [I'll take your words for granted that the pop-up message logfiles pointed out wasn't there when you signed up], but you've unfortunately agreed to [and breached] their ToS, of which allows them to take their decision, and it should be gambler's duty to check the restricted countries on the first place.

I don't think there is much we can do about this. Suppose you raise a flag, I don't think it'll get any support by DT, due to the fact that they did not scam you.

Yes, real ones. When they blocked my account, they also started throwing me this table, but before this max win, there were no warnings, etc.

I will just repeat once again that punt.com recognized that my geolocation was Lithuania during registration, but they allowed me to register, make 4-5 deposits, make 4-5 withdrawals and only after a big win, they thought of banning me from withdrawing money.

Are you for real?

Because when I did try changing my IP address to one of those banned countries using my VPN. A notification containing a message that punt is not available in my country appears and won't let me even register an account

I was still in Lithuania on the night of registration and winning, they have confirmed that themselves.

I was in Poland the day I published this post.

I don't think it changes anything. Punt.com is a scam, they are free to communicate (or don't want to) and they don't have money to pay out winnings.

So don't play punt.com!

Can you please help us with more information regarding your location as I asked? Were you in Poland when you first signed up? Though unintentional, you might have bypassed their geoblock, in a literal way, by being present in perso in other un-restricted country, not with VPN, and they couldn't know you're from Lithuania based on the geolocation given by your IP.

Usually, casinos that do not operate in my region do not allow registration on their site and inform me immediately.

I will admit, I did not read the rules, because there were no red flags that this casino does not work in my country.

A little later, after the first deposits, I saw the first red-flags: their twitter was blocked, bad reviews on trustpilot, problems withdrawing 10k usdt

In any case, the fact that the casino allowed me to make even a few deposits, communicated with me in support (and did not warn me), made withdrawals (even 5) - does not exempt them from responsibility.

If there was this big win. I would not be blocked and would continue to be allowed to deposit money,

so punt.com is a scam!

As you have already seen, Punt.com's twitter is suspended, so I, as a "happy customer" help them advertise, their new soc. network accounts:

Twitter/X - www.x.com/puntscam

Telegram - www.t.me/puntscam

In this case, you made the mistake by playing at Punt.com despite being a resident and citizen of a restricted country. Punt.com is a Curacao licensed casino, Lithuania is in the restricted countries list of the casino since so long. And the casino reserves the right to request KYC documents at any time. You have created an account there and played with a decent deposit despite knowing these things. Or had you ignored the terms before creating your account?

Lithuania isn't in the restricted countries list on those casinos which you have mentioned in your posts (Duelbits, 500play, BC.game).

Punt.com Scam Casino

Aside from whatever their rationale was in not paying you, baffled and trying to understand something. What made you visit Punt.com out of all the other casinos out there? Lot of red flags on first glance, and I don't understand why one would.

Sorry to hear about your experience

I understand correctly that you were in Poland when you signed up, as well as when you do your first withdrawal? Thus, it'll rather be difficult for them to know you're Lithuanian, since Poland is not on their Restricted Jurisdiction. I am not defending them, but it is worth to mention that knowing a ToS of a gambling platform [or at the very least, their restricted jurisdiction] should be one of the first thing a new user do before signing up, especially for those who aren't new to gambling platform as they would know jurisdiction dispute is a common occurence.

They are supposed to know the country where you are from... You expected them to turn a blind eye to that? 

Much as I don't like how these casinos operate (First let the player register, deposit and lose ----> No problems. Deposit and win ----> problems, they now need to know where you come from through KYC) You should also make sure you know if the casino ban players from your Jurisdiction or not.

We are not supposed to know whether they have capital or not, and we have no means of knowing this. But in your case they have valid evidence to counter your allegations, so they can come up with this excuse to protect themselves. This kind of activity is nothing new, as long as you keep losing they will not stop you in any way, but when you win big they will appear with different excuses. And this is another perfect example.

I honestly think that punt.com casino does not have enough capital to pay out winnings of this size.

After withdrawing 10k USDt, I had problems, I wrote to support, they checked my account and really saw what location player is from.

This is a serious allegation and they have the information to properly counter your allegation. They didn't block you first and you were able to withdraw your winning funds without any hassle. But now when you got a big win they did maximum research to prevent your withdrawal and they got their expected proof about your citizenship.

Because it definitely begs the question, your country is banned in this casino so why did they let you play in the first place, didn't they track your location then? Or because of your huge winnings, you have to face this problem in this casino?

looks like stake.gg and punt.com are projects of the same person.


https://ibb.co/cJjrH57 - www.puntscam.com domain registered.

IF what you are saying is  true, i would imagine it would be much more  thought out attempt

Region being banned TnC is the #1 rule stated by casino to deny people of winning, why would they give the casino the chance  to use this  IF they are indeed part of such an attempt

I would suggest not to spread definformation.

I had the same situation with location problems only once with duelbits.com (money won there was from sports betting, not casino)

This time I won in a casino game from a recognized provider (No Limit city)

I promise everyone - punt.com will get big anti-promo. I am not the first person to be deceived like this. There won't be any more.

OP has had similar instances across dozens of other trusted casinos.

The situation is almost always identical, OP creates an account, deposits, hits a small jackpot, sees if he is able to withdraw, and if he is, he deposits more and hits a large jackpot. He then strong arms casino's into paying him without them doing their due diligence.

It is very obvious from my discussions with other Casino owners that OP has a rogue employee working for these smaller slot providers. Every site that is a victim of his scam is aware of what is happening but feel pressured to pay him out due to the threat of reputational damage.

I would recommend casino's to seriously reconsider the providers they allow on their platforms. I never see these issues with premium providers such as Pragmatic. This is a dirty secret that nobody in the casino world wants to talk about, and unfortunately it is happening a lot more than one imagine.

Recognize that you simply do not have to pay out money on people's winnings.

It's only a matter of time before I find out who is behind this scam casino.

I honestly say - you will not have more reputation, I will invest twice as much as I won - but you will not be cheated by more people.

And as could be expected, we did not get an answer to any of the questions. Why was I allowed to play? Why did you approve my first payments when you saw my location?

https://ibb.co/hm6BMv1 - Googling "punt scam?" - my topic is in 4th place. And this is only the first day 🥱

As previously mentioned to you, our compliance team has thoroughly reviewed your Know Your Customer (KYC) documentation. Based on the evidence from your submitted Lithuanian ID and bank statements, and your device's geolocation during this timeframe, it is clear that you are: (1) a resident of Lithuania; and (2) played on our platform from a prohibited region, Lithuania.

Our Terms of Service (TOS) explicitly states: "Persons located in or residing in the listed 'Prohibited Jurisdictions', including Lithuania, are not permitted to make use of the Service." Upon a detailed review, it was ascertained that your account violated these terms and our gaming license regulations by attempting to bypass the geofencing restrictions we diligently have in place.

These measures are not arbitrary. They exist to safeguard a legal, safe, and transparent gaming environment on our platform. The termination of your account is in strict alignment with our platform's rules, regulations, and licensing requirements.

Let's make sure we have exhausted other, more friendly, option before taking such a drastic measure. I'll PM Punt.com and invite them here, see if they are willing to meet you in the middle by, perhaps, returning your deposits.

I don't live in Poland, I just do business there.

As for their twitter, they never gave an answer as to why it was suspended.

I honestly think they just don't have the money to pay out the big wins so they do.

I once had the same problem with duelbits.com, but they still paid me full winnings after freezing my account.

You allow customers to register from a country where you do not work, you allow them to lose money, but when they win, you block the account and take them winnings.

It is unfair in every sense. If they are not scammers, I hope to get at least half of the winnings.

Since how long you are living in Poland? Don't you have residency permit there? Based on the terms, the person who 'located in or reside in' Lithuania aren't allowed to play at Punt.com. The terms aren't applied to the citizens of Lithuania. So, there should be an option for you if you are living in Poland for a long time with the residency permit.

BTW, their twitter account was suspended a few months ago.

this issue could have been avoided from the very start, this is why it is extremely important for the gambler to read the gambling site's ToS first and probably ask the support questions before registering or depositing on the gambling site.

their twitter/X account has been suspended but their Instagram(https://www.instagram.com/therealpunt/) is still there.

It's a pity that the attitude towards customer changes when he wins a larger amount.

If I hadn't won and didn't try to withdraw that money. My account would not be blocked and I would be allowed to continue losing money

From the TOS, only NetEnt Casino Games are unavailable to Lithuanian users, so they are still able to enjoy the other games on 500. No such restriction applies to No Limits City as well.

While having a license is definitely a positive step, the casino (PUNT) is still able to exercise decisions at its own discretion, such as your case. Unfortunately, only the official PUNT account user or a representative is able to shed light on this matter since they are fully aware of this.

On 500, as long as one's account is properly verified, has no bad records, not from a restricted country, and the wins are legit, he/ she is entitled to the full winnings.

EDIT: Were you aware of this when checking out their TOS?

As this was already present, technically every user has agreed to the above clause the moment he/ she signs up for an account:

Ultimately, the ball is in the casino's court on whether it is willing to honor the last payout before restricting further access, or simply denying it altogether.

As per punt's terms he is indeed from the restricted juridictons (Lithuanian), so it is not from the game provider but from the general terms of the casino.
Surprisingly, he was able to deposit and withdraw some money before the bigger wins.
It must be something unfair for the player, but on the other side the casino also has a valid argument due to their written terms.
Hope to see there will be a win-win solution for this issue because I think both parties make mistake.
Player's mistake is because he is coming from the restricted juridiction while the casino's mistake is by letting player from the restricted juridiction to deposit, play and withdraw.

I don't know why your screenshot links doesn't load. Can you try uploading your screenshot here:

I'd be happy to quote message the screenshot so that everyone can view it here in the forum.

Hi,
I am currently in Poland, but I live in Lithuania and I am Lithuanian. I asked representatives of 500.casino to join discussion, as they have an identical license, have paid me over $400k in winnings, and operate one of the most popular crypto casinos. Their opinion is important to me and I think to others. Because you, as representatives of an identical business, can comment on their refusal to pay out my winnings and its legitimacy more objectively.

And one more thing: why did they allow me to register, deposit 2k usdt, withdraw 10k usdt, then deposit another ~4.5k usdt (in several transfers, not at the same time) and after winning 65k usdt refuse to pay out winnings.

It's unfair.

https://replay.nolimitcity.com/show/kukobabuzedudanogoseyonerohenodidi   - my winnings are legal and included in the No limits city game "The Crypt" top winnings

P.s Their Instagram page was still active yesterday evening. And today it has already been deleted.

Looks like they are doing an "exit scam"

I will register domain puntscam.com and put all this information there to protect at least a few people from these scammers

FOR PUNT OWNER (I still know you will read it)
I agree to settle for at least part of the winnings. A MAX win player may only win once during his entire career. It would be unfair to take such a win away.

Sorry if you don’t mind me asking, punt.com and 500 are they owned by the same company? Because the Op compliant is clearly about punt and your reply states “500” so it got me curious.

Edit:
Sorry, no need for a response I’ve seen where 500.casino comes into the equation.

that's weird, why would they confirm a withdrawal you requested when they are verifying your KYC? As far as I know, when a casino asks a gambler to perform a KYC, they restrict the gambler's withdrawal until the Verification is finished.

I am not siding with the gambling site but when they say "you are from a blocked country" do they mean from the game you played or from their gambling site?

anyway, their representative(Punt.com) seems to be active in the forum and sent him a PM informing him about this scam accusation.

Hey Mcu641,

A support staff has brought your topic to my attention.

Just to clear the air, I am not the owner of 500 Casino, rather just helping them to promote.

Regarding the region restrictions, 500 clearly defines them in their Terms of Service so if the game or site is blocked in your region, you should be unable to access it.

Which country are you from, if you don't mind me asking?

Hi, I signed up at Punt.com casino tonight. I deposited 2k USDt of which I won ~10k USDt by playing No Limit City games.

And then first problems started..

I tried to withdraw money, their system does not allow it and throws an error. I write to support - they take time, but still after 30-40 minutes I successful withdraw money

Within two hours, I deposited again (since I managed to withdraw 10k USDt, I thought everything would be fine)

deposit 2k usdt = lost

another deposit 1.5k usdt = lost

last deposit 1k usdt = won MAX win on No Limity City game "The Crypt" and balance goes up to 65k usdt

I'm trying to cash out my winnings and it's an error again.

I write to support, support asks to confirm KYC (although after winning 10k they did not ask)

I would send my ID, selfie and bank statement - support asks to wait until it is confirmed by the game provider. - I am waiting, during that time I managed to withdraw 5k USD

And now in the morning I receive a letter from PUNT.com that I am from a blocked country and will not receive my winnings.

I just remind you that all crypto casinos have same license (500.casino, bc.game, etc.) and in the mentioned casinos my KYC has been approved and I have received payouts of $100-400k.

Be carefull. PUNT.COM is a scam!

Screenshots:
https://ibb.co/5FkT4Tk - Withdrawals
https://ibb.co/tYwSxfv - Deposits
https://ibb.co/RSfGPfg - Statistic
https://ibb.co/6Bj9HpC - Max win

The Punt.com Twitter account has now been deleted. - https://ibb.co/1bT9kwX

I will add to this topic later. I wrote in a hurry.