Question about Cryptopia support | Bitcointalksearch.org

psilos

newbie

Activity: 52

Merit: 0

Quote from: psilos on December 06, 2017, 02:29:26 AM

Hi,

any news from the support?

I have a similar case. Yesterday I withdrew some ETH from my cryptopia account to another address. However, after 24 hours passed, and I didnt see the coins to the address. So I just submitted a ticket and waiting for their reply.

I m aware of the congestion in the ETH network, due to cryptokitties, but 24 hours is way too long, isnt it?

Anybode else can share their experience with cryptopia support?

FYI: Eventually, I received the ETH coins in my wallet after appr. 20 hours

psilos

newbie

Activity: 52

Merit: 0

Hi,

any news from the support?

I have a similar case. Yesterday I withdrew some ETH from my cryptopia account to another address. However, after 24 hours passed, and I didnt see the coins to the address. So I just submitted a ticket and waiting for their reply.

I m aware of the congestion in the ETH network, due to cryptokitties, but 24 hours is way too long, isnt it?

Anybode else can share their experience with cryptopia support?

Snake33

newbie

Activity: 34

Merit: 0

Still no answer from Cryptopia Angry

Someone else did the same like i did and has any experience how long it will take to get the coins back?

Snake33

newbie

Activity: 34

Merit: 0

I hope they will Sad

and yes, DBIX is a ETH fork

consar

full member

Activity: 322

Merit: 101

if DBIX is an etereum token, then i'm sure they will help you out.

Snake33

newbie

Activity: 34

Merit: 0

Hi @all

I send by mistake from my ETH wallet (5 ETH) to my DBIX wallet on Cryptopia. Opened a ticket and i hope they will resolve my problem and add it to my ETH address on Cryptopia. Sad Does anyone did the same thing i did and got help from Cryptopia support?

Topic: Question about Cryptopia support (Read 290 times)