claiming that your account was hacked has about 0 chance of succeeding.
Oh really, then how come criminals succeed at this claim all the time, and choose PayPal as their #1 electronic payment scamming partner?
I can't say I heard of it been that bad.
Like anything online and financially related there are scams, but I wouldn't say "#1 electronic payment scamming partner".
In any case, this would be a very risky/shaddy way to run any kind of business.
FFMG
I have actually BEEN hacked, or better, my mum has been. My mom got a trojan horse from a friend who wanted to help her install some DVD bruning software and he installed a warez version from piratebay on her computer. I was unaware of that and send ordered a present for her via paypal when i was there. The people listening to the trojans then proceeded to pillage my paypal account and rummaged 3000€ from different gaming sites and bought Microsoft points and other coupons. I guess some of these coupons might have even been sold here.
So, I called paypal. I was ready to show documentation, actually. I had documented WHAT caused the problem, I had also documented how the trojan and the rootkit behaved. I didn't want to loose my money and stand as a fraudster.
The nice lady at the paypal hotline didn't give a shit abuot my documentation. She said, in a friendly german voice "That is not our concern, we will simply file a case with the police, refund your money and that is it." I was flabbergasted, I had logged IP adresses of the perpetrators WITHIN Germany. It wasn't a russian or chinese trick, I could even trace them back to a smaller city in the North. The IP adress changed and still pointed to the same node in this smaller city all the time. They were stupid enough not to use a proxy at all. Eventually, I found a few idiots on the web who claimed to have hacked Nero and are from the North.
I told this to the paypal lady. She said "Yeah, but we really don't need that. We just refund your money and be done with it. If the police is interested, they might call you."
Long story short, I got my money back. But paypal didn't give a fuck, they just refunded without any investigation whatsoever. And a number of poor gaming merchants were the ones who got hit by the idiot that installed an infected software on my mum's computer. Fair is different. And the police? Never called me. Never sent me a letter. DA? Never heard from them.
