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Topic: Questions about BFL Single - Warranty/Guarantee/Returns Policy for UK Customers? (Read 1471 times)

legendary
Activity: 2212
Merit: 1001
Does that 2 year warranty from Ztex apply to USA purchases though??? I would think it would.I read the warranty info on thier site but it never said it outright.
legendary
Activity: 1750
Merit: 1007
Correct, 6 months warranty.   100% more than the other FPGA offerings, but not quite as long as your GPU's unfortunately.   There's less that can fail though, so that's good Smiley

Ztex has a 2-year warranty.
hero member
Activity: 481
Merit: 502
Correct, 6 months warranty.   100% more than the other FPGA offerings, but not quite as long as your GPU's unfortunately.   There's less that can fail though, so that's good Smiley

Thanks, that's true.

But the longer the warranty, the better!
sr. member
Activity: 350
Merit: 250
Correct, 6 months warranty.   100% more than the other FPGA offerings, but not quite as long as your GPU's unfortunately.   There's less that can fail though, so that's good Smiley
legendary
Activity: 1400
Merit: 1000
I owe my soul to the Bitcoin code...
I believe the word was that the singles come with only a 6 month warranty.
hero member
Activity: 481
Merit: 502
I've never been a customer of them, but I'd expect there at least should be some kind of guarantee, i.e. no DOA.

For new electronics, 14~30 day return/refund, 1 year warranty are kind of "standard".


Yes, I thought so too. But I can't see anything of that on their website. I sent them an email but they haven't got back to me.
legendary
Activity: 1441
Merit: 1000
Live and enjoy experiments
I've never been a customer of them, but I'd expect there at least should be some kind of guarantee, i.e. no DOA.

For new electronics, 14~30 day return/refund, 1 year warranty are kind of "standard".
hero member
Activity: 481
Merit: 502
Is BFL a UK company? US? or Chinese?

It says their address is in the US
legendary
Activity: 1441
Merit: 1000
Live and enjoy experiments
Is BFL a UK company? US? or Chinese?
hero member
Activity: 481
Merit: 502
Hi all.

Does anyone know if the BFL Single comes with any warranty/guarantee or if there's a returns policy at all? Also how long it is if any?
Also does anyone know how long it takes them to ship a BFL Single to the UK?

Couldn't find any info about this on their website, so I'm not even sure if I should trust them if they say they have a warranty when they could disappear at any time.

Thanks
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