The story began when I have some fund in primedice and I want to play dice on stake.com (because on last time I play my account is fine) instead of using withdraw menu I use dinabot service (the sistem work by tipping as far as I know) for cheap fee. After play little bit, I decide to withdraw my fund but I see some weird notification "You not allowed to do that" so I came to customer service and I tell everything about this situation. After that customer service telling me that "I'm try to claiming promotions across multiple accounts" and I think what the heck, is that kind of multiple accounts using same username and same data on two different platfond is multiple account ?
After try to explain everything on email and customers service I end up in same result, my account was ban and they resist to give my money back.
I can walk away from situation my account get ban and never look back but not my money especially when they resist to give my money back, I think a Red Flags for this situation if I can't get it back.
Some screenshot proof :
I send my money to dinabot from primedice:
https://imgur.com/4iJR9ooMy stake account get tip from dinabot (money from primedice):
https://imgur.com/7LfU1OBI play dice on stake little bit:
https://imgur.com/kCIAJZ8I try withdraw but ("You not allowed to do that"):
https://imgur.com/ZoYdXHvSome respone from customer service:
https://imgur.com/C9m7OGV and
https://imgur.com/hhomqkI