Refund Not Received. | Bitcointalksearch.org

mamichula

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Quote from: steven0021 on October 09, 2016, 12:34:40 PM

Paxful is a service and are not meant to be used as bitcoin wallet. Services gives you a deposit address to send bitcoins to deposit but they never tell anything about that address being ~~yours~~ fully controlled by you, and when you request a withdrawal they may send bitcoins from their hot wallet instead of your deposit address.

Can he contact Paxful and explain his situation?

steven0021

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Quote from: bolinao on October 09, 2016, 02:48:47 PM

Great, thanks for the advice, you been really helpful.

You're welcome.

bolinao

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Great, thanks for the advice, you been really helpful.

steven0021

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Quote from: bolinao on October 09, 2016, 02:37:52 PM

I have done that, hopefully they will answer soon.

So if most places work this way, what is the method of getting a refund from a seller ?

Send them your deposit address.
Or use proper bitcoin wallets that lets you control every address in your wallet. Electrum and Multibit HD are quite newbie friendly.

bolinao

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I have done that, hopefully they will answer soon.

So if most places work this way, what is the method of getting a refund from a seller ?

steven0021

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Quote from: bolinao on October 09, 2016, 02:30:42 PM

Quote from: steven0021 on October 09, 2016, 02:10:37 PM

It's gone to paxful's treasury.

Is there a process of getting back to my wallet ? or have I lost it.

You can try contacting paxful and explain your circumstances. I wouldn't get my hopes up though.
Other than that, I don't think there is a way.

bolinao

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Quote from: steven0021 on October 09, 2016, 02:10:37 PM

It's gone to paxful's treasury.

Is there a process of getting back to my wallet ? or have I lost it.

steven0021

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Quote from: bolinao on October 09, 2016, 02:03:24 PM

I don't understand why it be sent using a random number though, I checked my other transactions and they also were sent using a random number,

That's just how most service works. The bitcoins in your deposit address will be sent to their cold storage (because cold storage are safer), leaving it with zero balance. An address with zero balance can't send bitcoins so they use their hot wallet instead.
Sending the bitcoins back to your deposit address before sending them to your withdrawal destination would cost them the transaction fee (plus it may increase the confirmation time).

Quote

so where has the refund gone ?

It's gone to paxful's treasury.

bolinao

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I don't understand why it be sent using a random number though, I checked my other transactions and they also were sent using a random number, so where has the refund gone ?

bitdumper

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One world One currency, Bitcoin.

well in bitcoin network i do not like all the wallets because there some one wallets which do these type of things which happens to you but i do use mycelium wallet and i have full control pf which mmis my btc address and who have control of it bur in your case your money is send using a random address

steven0021

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Paxful is a service and are not meant to be used as bitcoin wallet. Services gives you a deposit address to send bitcoins to deposit but they never tell anything about that address being ~~yours~~ fully controlled by you, and when you request a withdrawal they may send bitcoins from their hot wallet instead of your deposit address.

bolinao

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Hi, recently sent some money to a seller, after a small discussion he refunded my money, but it does not show in my wallet.
The bitcoin address he sent the refund to is different than my bitcoin address.
If I click the "Track" button in my transaction history it shows that the money I sent him came from the bitcoin address he refunded to, which is different than my bitcoin address. So how does that work ? why does the address change when I send him the money ? and where has the refund gone ?

I am new to bitcoins so is this normal ? shouldn't my bitcoin address be the one he sees when he receives the money ?

I use Paxful

thanks

Topic: Refund Not Received. (Read 595 times)