First of all I want to say we really value you as a player at Sportsbet.
As others have already indicated, this game ended in a draw (there was no OT) so Shimane Susanoo Magic +2.5 was the winning side.
You can chalk this up as a "bad beat" and better luck with your future wagers.
Best,
jeremypwr
Hello
This is not "bad beat" if theres a series game with a random factor. I know it is a part of sportsbet but if theres a random factor that the game can go into overetime or not where it is not clear, then the booker should not open the market. If you say the game can ended in a draw, then I already showed you a game where I bet on it and then they go into the overtime. So how should we as player know in the same situation where the result could be a lot different?
And the main point here is the support try to spread wrong information, you cant find any kind of games where the matches are in the same situation (scores) and lead to different result. Like in premier league you always know theres no overtime played in the matches when it is tie. But what about now it could go into overtime and could not go into overtime??? The rules are just not consistent
Nowdays they have added the draw option in there and if you bet team A -3 and they win by exactly 3, you are a loser. You should have bet on Draw to win. It's a little shady IMO but it's clear. It gives the casino a little more house advantage is all i'm saying.
I don't think it's fair to title your thread "DO NOT BET ANYMORE ON SPORTSBET.IO, wrong bet decision on unusual match" when it's clear that you do not understand what happened even when people are trying to explain it to you. Yes, it sucks, but you should be aware of the rules of a match if you're going to make a bet. The bookie themselves did nothing wrong here, if you want to be angry or disappointed, you should direct your frustration to yourself for not knowing the rules.
It is not roulette and the casino doesnt need house advantage since they already has it in their quotes.
It is just like a football game that could ended in 80 minutes or 70 minutes where you have no idea how they will play.
Im not playing casino, it is sportsbet where all the rules should be clear. Sure I should know that the game could ended with a tie, but how should I know that if I already bet on a game before that also played OT as friendly game? And I am disappointed to the wrong information from the support, where they try to lying to me.