Hello guys!
Just finished a payment with INRBTC. It was a great experience as this was my first time purchasing BTC. Apart from a few roadblocks along the way I must say it was pretty smooth.
This review will include everything that transpired so you know the do's and don'ts when purchasing from them (its mostly to do with their current interface... which they are revamping). So here is the review:
When I wanted to purchase some BTC i couldn't find any review about them. And honestly was hesitant at first to purchase from them (as the site is still not fully developed). But I decided to take the risk and filled up their purchase form for their minimum (0.05 BTC) from their "Buy Bitcoins" page. Unfortunately that did not work. Frustrated I went back to the homepage and tried the purchase form there (by clicking buy bitcoins button). It finally worked and I got my order in the mail within half an hour.
In the details provided via the mail they had added an extra digit in their account number. Luckily for me, since I had HDFC netbanking, it prevented me from continuing the payment. So I went back to the site and contacted them via "Live Chat" from where I got the actual account number. Moral of the story? before purchasing double-check the account number. I believe they have rectified this and should no longer be a problem.
One other goof-up by them was in adding an extra zero to the minimum amount (should have been 0.5BTC). Naturally, this being my first time, I had ordered for 0.05BTC. They were kind enough to accept this order (they accepted their fault which is really cool for any good business) and process it for me.
However, this time I had yet another minor issue. The netbanking beneficiary activation takes 12 hours to complete. The window for order processing given to me was only 4 hours (so they can absorb the risk of price fluctuation). When I informed them about this issue, they were gracious enough to extended the window to 12 hours. Finally I could make the payment after 15 hours of placing the order and have received my 0.05 BTC now
TL;DR: Great service and I recommend them for purchasing BTC.
Points they can improve on:
1. Better website
2. Make sure the bank details are published soon so one can add them as beneficiary via netbanking (takes 12-24 hours)
Points they are great at:
1. Amazing support (if you have any issues don't hesitate to have a live chat. They are kind and treat customers like kings).
2. You get your bitcoins as soon as your deposit is confirmed (no waiting period, at least for me)
I hope this review will be helpful for anyone deciding to purchase from them. If I had a review I would have probably not wasted too much time contemplating.
Krishna Kumar.