Topic: rescue crypto from hitbtc (Read 101 times)

I'm afraid not only did you lose your money but that they might use those ID-images to create accounts and then you might find yourself in legal trouble.
Therefore, it is first not to verify the identity in any platform that you do not trust, then try to make sure that your data is available.

To keep track of your finances, you need a lawyer and a lot of luck and money. If you are ready for that, you may find some lists.

thank you for the view on the case. i genuinely appreciate your help. guess i already figured out my next actions and described in the post above. well see how it goes.

hahah thats exactly what i did there as result of my initial experience. now im on some other approach

thank you for the kind words and reasonable advices. the reason for this topic being elsewhere other than scam accusations section is the point i suspect hitbtc works for many traders thus it is essentially odd to accuse the exchange in scam however my case actually falls under this category. following your advice, ill reopen the concise edit of this topic out there along with some screenshots. it seems to be a less costly option rather than it still would be better if i dont spend time on talks with them any more, as i already mentioned, because, yes, my frustration is real and part of it comes from their 'support'. it just doesnt exist.

It's hitbtc's "make them rage quit" move. If they succeed, not only will they get to keep the money but the user's personal documents as well. I'm not sure if it works for hitbtc but try to share your story in as many communities as possible in hopes of itching hitbtc.


No genuine lawyer can guarantee you will get your money back, they have no control over the court or hitbtc. This is why a lot of ppl will tell you to not go for it if you'll end up spending more on lawyer fees. I would first try letting hitbtc know I'm planning to seek legal options if they don't get their shit together.

First thing, this thread ought to be in the Scam Accusation thread with all the evidence you have, including screenshots.  Second, it'd be much better for your complaint if you were more concise, because I can tell you that big walls of text don't go over well here.  Third, the problems with HitBTC are well known and I think if you search in the Scam Accusation section you'll find out people have had horrible experiences there and they're pretty much considered to be a scam exchange by the community here.

And believe me, I understand your frustration and sense of loss and helplessness after being fucked over by a crypto exchange.  That's the problem with the unregulated ones: they can basically do whatever the hell they want, and they know most people aren't going to pursue the matter through legal means.  If you're considering that, I say go for it.  I'd love to see one of these dirtbag exchanges brought to justice.

Good luck, and I'm sorry HitBTC screwed you over.

The details of my year before last experience i had with this, uh, exchange, if you say so.
Completed registration, standard fields, loaded btc, no kyc nothing denies me from doing that, place an order, executed, no fiat operations and i press the withdrawal button. they put hold on the last operation and demanded to provide a lot of different things in order to verify my identity. yes, i know, i shouldve done some better research before transactioning funds to them. i looked through some parts of their website and social networks but evidently it was not enough to stumble across the stories people get into while trying to ACTUALLY make use of their non-fiat policy. my bad. the part is where i actually had some fun: during next several weeks i been in contact with their uh, support, trying to explain them what i was initially thinking the process will look like meanwhile seeing their explanations shifting from "securing my funds" to "200 bucks terrorism" and "200 bucks money laundering". HILARIOUS! in my last response i told them what i was thinking about this whole situation and withdrew from the further discussion. these 2 years passed and now i decided to look from a different perspective at the subject due to various private matters and the sum equivalence in fiat. i log in, go to kyc section, complete all these retarded quests and wait. their Compliance team demands one more paper which was not initially included in their standard kyc form. in a day after i provide this final one to them i got this:
"There is an issue with your proof of identity document. Please submit the original high-quality photo of your valid government-issued identity document. Note that modified or manipulated documents cannot be accepted.

There is an issue with your verification selfie. Please upload the original high-quality verification selfie with both your identity document (the one you submit for identity verification) and a paper note held in hands. This note should be handwritten and should contain email address, the current date, and say "for HitBTC". Make sure all the information in the document and in the note is clearly visible.

There is an issue with your proof of residence document. The document or photo you have provided has been edited or modified, thus it cannot be accepted. Please submit an original proof of residence document.

Please click "Resolve Issues" button in the KYC verification form and make the necessary changes. Don't forget to click "Request Verification" button at the bottom of the form once you're done."
Shocking. How come can someone be satisfied with something and at the same time be not?
A brief sum up: hitbtc allows me to deposit btc without any kyc stress, right after currency conversion and following withdrawal request they suspect some terrorist attack going on with these 200 bucks, which are, moreover, a subject to mandatory "securing". they do not release them back, do not terminate the account associated with such operations, they demand that "terrorist" to provide tons of personal data and when he does they at first like it and then they dont. Unimaginably moronic.
Honestly, i dont feel like talking with them anymore. they are responding me TWICE already with the ABSOLUTE SAME pattern reply though i been asking QUESTIONS both times. how do i rescue the money they detained without their participation? the most obvious thing which instantly comes up to mind is to contact a lawyer. is that the only last option i have and will it practically get this job done? maybe you can generally help me to gain insight of what is going on. i am first time in such situation. please, share your view.