Reset iphone, Used google authenticator. Can't logon to ghash.

Sonny

hero member

Activity: 868

Merit: 1000

Quote from: omegahertz on January 31, 2014, 09:32:05 PM

1. Contacted gnash. Very helpful. I was a little surprised. Done.
2. Contacted mtgox. This wasn't their first rodeo. Had an automated process. Took a full week and two emails. Done.
3. Coinbase. Didn't bother. Also texted my phone as well.
4. Bitpay. Horrible customer service. No real process. Fuck.
4. Then I realized I could just restore from backup. Got my codes. Disabled 2FA. Re-established 2FA and took backups of my codes. Truecrypted them and put them in a USB stick in my firesafe.

Done and done.

I am surprise to see that mtgox provide better support service than bitpay lol. Tongue

OP, glad to see your problem solved.

empoweoqwj

hero member

Activity: 518

Merit: 500

Quote from: omegahertz on January 31, 2014, 09:32:05 PM

1. Contacted gnash. Very helpful. I was a little surprised. Done.
2. Contacted mtgox. This wasn't their first rodeo. Had an automated process. Took a full week and two emails. Done.
3. Coinbase. Didn't bother. Also texted my phone as well.
4. Bitpay. Horrible customer service. No real process. Fuck.
4. Then I realized I could just restore from backup. Got my codes. Disabled 2FA. Re-established 2FA and took backups of my codes. Truecrypted them and put them in a USB stick in my firesafe.

Done and done.

Glad it worked out for you. When you create 2FA key with any site, they give you a 'secret code'. You should always store this somewhere. That's the easiest way to get things working if you ever lose your iphone or something similar.

omegahertz

newbie

Activity: 25

Merit: 0

1. Contacted gnash. Very helpful. I was a little surprised. Done.
2. Contacted mtgox. This wasn't their first rodeo. Had an automated process. Took a full week and two emails. Done.
3. Coinbase. Didn't bother. Also texted my phone as well.
4. Bitpay. Horrible customer service. No real process. Fuck.
4. Then I realized I could just restore from backup. Got my codes. Disabled 2FA. Re-established 2FA and took backups of my codes. Truecrypted them and put them in a USB stick in my firesafe.

Done and done.

scranagar

full member

Activity: 210

Merit: 100

You need the Google Authenticator Plain Text Keys. Perhaps you have a backup in a .txt-File?

If not, you can´t login. Contact the support of ghash.io and hope they are in good mood.

RedNax

newbie

Activity: 4

Merit: 0

Quote from: omegahertz on January 15, 2014, 12:20:45 PM

I've changed pools to bitminter since the 51% issue came about. I simply want to withdraw my funds.
I've reinstalled google authenticator on my iphone since the OS wipe and restore. However, I can't logon to the site.

Please advise.

Have you backup the original 'secrets' anywhere? If not... then there's not much you can do.

omegahertz

newbie

Activity: 25

Merit: 0

I've changed pools to bitminter since the 51% issue came about. I simply want to withdraw my funds.
I've reinstalled google authenticator on my iphone since the OS wipe and restore. However, I can't logon to the site.

Please advise.

Topic: Reset iphone, Used google authenticator. Can't logon to ghash. (Read 3075 times)