Saw someone saying it would compromise there private keys by importing to metamask which is not needed at all even !
With any decent secure setup for an exchange (and casino), there's not a single person with access to private keys.
Its scam since they admitted funds on there end as per communication with them and blockchain records and not refunding me
I like this analogy: you walk into a brick and mortar bank (or casino), and drop a golden coin into a crack in the floor. You know it's there, they know it's there, and you want them to recover the coin for you. That means they'll have to spend time and money to start breaking down things while keeping the bank secure.
am a coder all they need access private key of ny wallet
It's not supposed to be as easy as it is with your wallet at home. Too many exchanges and casinos lost too much money in the past.
Why don't you complain to the
owner of the wrapped tokens? You know how it works: not your keys, not your coins. "Wrapped" coins are a terrible creation, and any coins lost are pure profit for whoever created that token.
I don't know what it currently looks like, but a while ago it cost 30 Euro to get Bitcoin Cash recovered when you sent it to your normal Bitcoin address at a German exchange. It is the most reputable exchange in Germany and I am sure they have security measures in place that can live up to relatively decent standards. The fee was flat (and still is I believe), no shenanigans and directly deducted with your consent from your account.
@LoyceV, you are absolutely right that it's not like "they have my private key, two clicks and there we go", but if you take the example of the golden coin dropping into a brick, why not allow the customer to pay a company to recover it? The analogy is also not correct. The case you brought up is likely to be solved by an external expert. This is clearly a case that might take time, but could be done fully internally. They should just raise an additional fee, but if the exchange in Germany can do it for 30 Euro flat, I am sure Cloudbet can do it as well. Even if they deduct 0.1 WETH (which would be ridiculously high), OP could put the case to rest as a costly lesson.
By the way: I have been using Cloudbet without issues for almost a decade now. I am indeed surprised.
Hey man, yes if they told me they want extra fees to speed this as if its considered extra job am happy to do it but keeping the money and almost month in that is now daylight robbery
Am a diamond vvip with them even with years also, on my first issue with them instead of providing service that suits the maximum tier on there platform theyr disregarding me by thinking i will let this go
I already raised complaint to the licenser of them and they saw what i raised is fair complaint and now case is up and they did email them lets see what cloudbet have to say..
For me its simple refund me with whatever fees ( logic one ) and this matter is closed
Not refunding me after this licenser case am taking it to police since i have records of cloudbet email admitting they got my money and month passed not wishing to refund so its like they admitted guilty easy case
Its not about money for me more then i hate beeing stolen 3k is nothing i bet 500k-1m$ monthly bets
Its all about principles ! Money admitted in your end, not refunding me = robbery and scam ! Cant make it simple then that ( considering month is passed also )
