Author

Topic: RESOLVED: Mt Gox login issues? (Read 670 times)

legendary
Activity: 2212
Merit: 1199
February 24, 2014, 07:07:55 PM
#4
Thanks guys - resolved.  Used email instead of username and it worked.

Luckily, no Goxcoins for me.  When I saw the price diverge in mid-summer (higher than elsewhere) I freaked out and transferred immediately to Bitstamp, and subsequently to cold storage.

Good Smiley

And good that you haven't got any goxcoins Tongue
legendary
Activity: 1040
Merit: 1001
February 24, 2014, 06:35:34 PM
#3
Thanks guys - resolved.  Used email instead of username and it worked.

Luckily, no Goxcoins for me.  When I saw the price diverge in mid-summer (higher than elsewhere) I freaked out and transferred immediately to Bitstamp, and subsequently to cold storage.
legendary
Activity: 2212
Merit: 1199
February 24, 2014, 06:32:48 PM
#2
try to contact Gox support.

But I hope you dont have a lot of GoxCoins Smiley
because Gox as you know is suffering some issues Tongue
legendary
Activity: 1040
Merit: 1001
February 24, 2014, 06:25:11 PM
#1
I haven't tried to log in to Mt. Gox for many months now since I moved to Bitstamp, but I want to retrieve my 2013 trades for tax purposes.  When I try to log in, the yellow "Login" button turns into a grey "Loading" button for a few seconds and then turns back into the yellow "Login" button.

I looked up my username and password elsewhere, and I'm pretty sure they're correct.  Note that no error message such as "Invalid username/password" was seen.  

(I have 2-FA on if that matters.)

Is anyone else having problems?

Edit:

I tried my email address as the username instead of my username and it worked.  Not sure if there was a change here or if I was mis-remembering since it's been so long.
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