I sold an altcoin for Ripple (XRP) a few days ago and decided to log into my Ripple account. Well, surprise! They have a new platform starting (Ripple Trade) that you have to identity verify and wait for days. In the meantime, I am wondering why I cannot log into my original account to access the several hundred XRP I had there. For starters, they should have notified their users via email that there was a new platform replacing the old. Duh! Their support was no help at all.. told me that I should transfer my XRP from my old account to the new. How would I do that when the old account is out of reach?? I went back and forth with them the last few days.. checked their forum and saw that others had the same issue as me. They are basically STEALING the XRP for anyone who was caught unawares. Please avoid these folks, as they are not working above board...
There are alternative wallets you could use to move your XRP with, but use them at your own risk. For some you need your secret key. For others you need your ripple name and wallet password. There is a wallet maintained by the community that only requires your name and password here. It's SSL certificate isn't authentic so you will have to ignore the warning about it if you use the chrome browser.
https://www.ripplelog.com/client/#/login
You might also need to change some settings as shown below, but I'm not sure.
Try going through the Gear icon (top right) > Settings > Networks and servers.
Ensure these defaults are set:
Blob vault:
https://blobvault.ripple.com
API History:
https://history.ripple.com:443/v1
Websocket home names:
s-west.ripple.com, 443, secure
s-east.ripple.com, 443, secure
You can read about what the community has to say about it here.
https://xrptalk.org/topic/6549-onset-of-ripple-wallets-alternatives-to-ripple-trade/
Someone from the community also created a minimalist wallet that's only a webpage that you can save and run directly from your computer. It needs your secret key and looks very basic. Here's the community thread about it.
https://xrptalk.org/topic/6792-minimalist-ripple-client/
There's also a wallet you can download and run from your desktop like a bitcoin wallet, but you need your secret key to use it. Ripple labs used to provide a download link, but don't anymore. The community provided some links in this thread to a version they made some bug fixes to.
https://xrptalk.org/topic/6872-where-could-i-download-the-last-desktop-client/
! Better to wake up later than never. Actually these are about two or three month old news, and the Ripple guys sent a couple of warning emails when the FinCEN grabbed their balls back in May... 
