Sigh, we get a lot of this kind of fraud.... especially as
8BET does give away a lot of free spins and free money to its users.
It is usually not worth the time of the team to deal with these scammers - as the team focuses on our valued community members.
So here are the facts.
This account was NEWLY create just to take advantage of 75 free spins that was sent PRIVATELY to existing users only (so there is no way this account got the offer as it was created after and never sent the comms). At the same time they created several other accounts using various methods to hide from our duplicate account checks (but they were still picked up by our systems).
They deposited a TINY amount actually LESS THAN $0.20, a tiny fraction of 1 SOL to make a claim that they "made a deposit"... it was NOT 12 SOL that they deposited but 0.012 SOL - the link to the Solana explore posted by OP below shows that (contradicting the amount they claimed).
These sorts of scammers waste the time of the team and are actually STEALING from our valued community - as these offers and freebies are intended to go back to rewarding the community, NOT to be taken advantage of in this way. We will continue to defend our community from this.
We will not waste any more time on this PITA.
In no attempt to point out the obvious or to be patronizing... wouldn't it be easier for you if you tweak your free spins bonus to a really loyal members? Not only it'll persuade your users to be well...more loyal, which in other words, spent more time and funds in your platform, it'll also helps you from having to handle similar situations in the future, especially as you've stated that it happens a lot.
One thing that I don't understand though, so you found them doing things that against your ToS and cheat your system, abuse your bonus, etc. but later let them withdraw the money they got from it?
Please note : Upon posting this thread the admin of 8bet.io has paid my withdrawal. Thank you !