I made a deposit through Ethereum in the amount of $ 330, I wanted to bet on volleyball, but the odds changed and the bet was not accepted, after that, after a while, I wanted to bet $ 130 on Newcastle, but they wrote that the maximum bet was $ 1.5 , after that I decided to withdraw the money, put down a minimum wager of $10 on the roulette table and put it on the withdrawal, after that I was asked to confirm my identity, I confirmed it. after that they just told me that you are a scammer and we will confiscate the funds, they threw off the "bye bye" gif and stopped responding, after which they deleted the account. All this is due to the fact that I did not make a wager, but how can I do this if the maximum bet is 1 dollar with a deposit of 330? I don't play casino, only sports betting. they thought i was laundering money lol
09:30 PM |
[email protected]: can you rejected my withdrawal?
09:31 PM | JR5 from Rollbit: Hi there, is it pending?
09:31 PM |
[email protected]: +
09:36 PM | JR5 from Rollbit: It looks like your withdrawal requires manual review. I've escalated this to my colleague to check this for you.
There's no exact ETA on this one. Depending on my colleague's workload this could take a few minutes or up to hours.
There will be no actions required on your part, this will be sent out to the wallet once the review is completed. Expect a reply shortly!
09:51 PM |
[email protected]: 1 hours max?
09:51 PM | JR5 from Rollbit: "There's no exact ETA on this one. Depending on my colleague's workload this could take a few minutes or up to hours."
09:56 PM |
[email protected]: For any support, inquiries or questions, please contact us via live-chat or email.
Please be as specific as possible.
10:00 PM |
[email protected]: can you just withdraw and closed my account?
10:00 PM | JR5 from Rollbit: We will update you accordingly here! Please allow for some more time on this one!
10:03 PM | JR5 from Rollbit: Hi there, we would have to have you fill out a KYC form here. This can be done via the settings tab on site. Once that is finished please let us know.
10:07 PM |
[email protected]: Status: Approved
10:11 PM |
[email protected]: ?
10:11 PM | JR5 from Rollbit: Thank you for that, we will update you accordingly here.
10:19 PM |
[email protected]: can you withdraw?
10:19 PM | Razer from Rollbit: We don't accept fraud here unfortunately, funds are forfeited
10:19 PM |
[email protected]: ?
10:21 PM |
[email protected]: why do you think so?
10:22 PM |
[email protected]: I made a deposit to place bets, but my maximum bet is 1 dollar now
10:22 PM | Razer from Rollbit: [GIF]
10:23 PM |
[email protected]: you okey?