this is really stupid and if you read the policy of this exchanges, all their terms of service are not clear and contradictory.
coinbase has rob me and never back send my btc, kraken have freez my account and have made me lost my time during bull run of 2017 and now bittrex have rob me and dont want back send my money.
This is not the first claim that has been made my users against Bittrex, What I find strange is the fact they ask for selfies what use would they be anyway not like you submit one when you signed up to there exchange so why would they need this what purpose would it server them if they have no "original" reference.
I have the same issue with Binance and a lost 2fa they refuse remove my 2FA until I submit them photo's and government issued ID which is not happening.
I think we all supported the wrong exchanges in the past my advice from now on is to stick to DEX markets this way you can ensure no need for KYC.
I think we are about to see the next collapse of some exchanges either from "hacking" or insider exit scams.
i dont, i just refused and ask the refund but they want 3 selfies for let me withdraw my funds, pict front, left and right, like criminal, i never see that, any exchanges have never ask me that for refund me.
You misunderstood me I am saying it makes no sense for them to ASK for photo's if they have no Reference IE passport at signup to compare it to.
Stand your ground with them ask them for there company information including trading address and company references my only other advice would be seek legal advice over this.
If they have your money and won't give back you have re-course but would require advice from legal advisor.
Stand your ground if they did not request ID at sign up they should not be asking for it now if it's a change of service terms they MUST first inform you the customer.
I hope you get your funds back.
no I understand you, may be i bad answer, this foking exchanges are scamer they know just to eat your money in fees, you have all right dex is better than this shity of exchanges, they attracts noobs in crypto with their fake volum and IEO, their listing of coin for wich they have racket the projects and dumped on their place.
i knwo centralised exchange are no good, i just wanted buy some coin and they have trap me, it is always like that because they want you lose for you become their slave, like casino.
i withdrawal the major part of my coin of bittrex before these bitch freez my account, it rest some dollars, so this isn't a money question only a matter of principle, i will not process at their KYC of shit because they want humiliate me, they must refund me and let me withdraw my fund before closed this one, they have no other way for me.