Hello everyone I did transfer 2 days ago to changelly.com its like shapeshift service, they were scammed my 60 BTC and not refund Ethereum or BTC to my wallet.. still no response I have opened like 4 tickets what should I do next?!
You sure you have been scammed ?The first thing I saw after opening their website is :
Dear customers, we are experiencing delays on exchanging due to extremely high demand, our apologies. Working hard on tech stuff improvement!
Considering your amount is high,it's a rough guess they'e indeed busy with the pending withdrawals.You should probably wait more.They don't have any office location or team details ,stay away.Why do you use such shady sites in the first place ?
I was just going to say exactly the same thing. Why didn't you use shapeshift, OP, when you are aware of their existence? They are well known, and 100% reliable.
I don't know the site you are referring to well enough to say whether you have been scammed or not, but as Joel mentions above, be patient, give it a little more time, and hopefully you will get your funds. That's a hell of a lot of money. I wish you the best of luck :/