Topic: scammed by BETFLEXI.COM (Read 397 times)

Client seed are not supposed to be changed mid game. They supposed to be set before the game started, i.e. before you press that spin or roll button. Thus, no one, not the casino nor the player can dictate or predict the outcome of each round, given both parties influence the result prior to the roll. What's exactly the purpose of a provable fairness if the client can change their seed mid-game?

And nonce, let me inquire to them.


Got it. Let me try to approach them with what I have in mind

I found the original template they used for this website and it allowed you to set your own client seeds and regenerate the hash but this isn't to be found in their version in the slot I played and dice. Maybe they have an old version or they removed it. The betflexi version locks you in.

They gave a method to verify it but it's not as documented well in a way that is truthful.
You can verify these bets, but once you go look you'll see that the client seed is provided to them at the start and not controllable by you and cannot be changed mid game. They're able to change future bets but I don't think they can change the result of the bet you're about to make. Only the one after it.

It doesn't use a nonce, instead every single roll they take a random number between 0 and 10000 that they generate and combine that with your client seed and their hash which I wasn't able to check but is combined with their initial roll. Then they take their initial roll and add onto it your generated number from their secret. It doesn't make sense and it's a convoluted way to solve a very easy problem. I just want the PF not to make it difficult for them but because I want to further investigate the pattern behind their random numbers and if it shows any bias towards opposite ends of my bet.


I've asked from the start for them to share all bet history with everyone. Include timestamps as that should hopefully make it clear there was no automation. But with their refusal to provide any real evidence for their claims I have to say that I can't know if it was manipulated or not with such a delay. I'll just have to investigate once they provide it


I've been asking for them to share the bet history since the start. They can share all of it to everyone. I can't speak to it's authenticity now though with the time between my initial request and the ample time they've had to do this.

Can you explain how? 400 spins in 20 minutes? This somehow adds up to being justified to take my money and block my account? A brand new casino that clearly has no users? An unverifiable license?
When did they provide my bet history to show you how blatant it must be enough to justify holding all the money?

They're making the claim I exploited. So why can they not show the proof? I've been begging for this from the start. Aren't you curious why they won't show this?

On that case, and on normal logic, it'll be better and feasible to ask for their verifier, the platform where players can check each of their game. Actually, it'll be more precise to say that it is what should be asked on every question about PF, so I still can't see the logic behind asking them to provide verification on each bet.

Nonetheless, I have to agree that saying they're provably fair and yet didn't give any method to prove the fairness is a bit... worrying. I'll inquire this on their ANN thread, given this topic seems to be beneficial for players future reference.


Let me try a different approach that I have in mind. Not sure if betflexi would cooperate with this idea, but it wont hurt trying. I'll need your consent to initiate this... shot-in-the-dark, regardless they'll agree to it or not: do you allow them to share your betting history to me, on for-my-eyes-only basis?

The numbers and the time we learnt does not add up to give you a justice, I am sorry to say that.

If that is 4700 bets, I would say it is impossible to place 4700 bets in 1200 seconds without using any kind of 3rd party help. But if it's 400 or even 800 bets, I would say it is pretty much possible. I have played  Pragmatic Slots Dragon 888, and I am a master. When you enable turbo bet and disable animation from the settings, you can bet one bet each second. So, even if he played a thousand bets, I won't accuse him of using a 3rd party bot or software. But I am also surprised that the guy somehow wanted to blackmail the casino.

Their PF was convoluted and I want to review it. As I said I started flipping my bets after making a few losing in a row and this had a few wins in dice. I want to see if there's any pattern to their PF because they were generating the numbers beforehand. It made claims that it's provably fair but the user is unable to control their seed but they're able to manipulate all future bets with a randomly generated number for each bet. They do not use a nonce.

Spins are way faster than 3 seconds.. I didn't use anything automated, it's quite that simple. How about they provide timestamps?
If I recall correctly if you just press the spin button it ends the current one early, and we are assuming their amount of games is accurate. I have no access to my logs and they haven't provided anything.
They didn't even make these slots. They have no idea of any of it. They just bought a script and turned it into a scam. Go look at their thread with their very generous bonuses and 1 million raffles.

Why are we so focused on a single metric? Can they provide my bet logs? Anything?

Can I just make it clear that they're just making up excuses to not payout?

I'm not here trying to get my money. I'm trying to warn people to not fall victim for them.
Go make an account and take advantage of their very generous deposit bonuses and see the slot for yourself if they haven't changed it by now.
Why would they need to make up 1 spin per 8 seconds? It's an obvious lie.

edit.

Guys. Forget it. This is going in circles. I tried to warn you all. Good luck. Even if what they say is true which it isn't I'd love to hear how this isn't just an excuse to avoid payout.

OP, I can't help but wonder the first time I read that request [marked in bold], which grew stronger by each time it being repeated. May I ask what purpose does it serve? To ask the casino to provide each bet with PF information? Certainly... well, hopefully it's not to make the request daunting --borderline impossible-- for them and/or anyone who oversee this case and would validate the evidence? You realized that you're requesting a PF verification for each bet, for --by your own calculation-- 4,700+ bets?

We will ignore the data given by betflexi at this point, because what I am interested to know is your reason and what's whirring in your head when you're for asking PF for each bet, thus the applicable numbers will also be what you had on your mind when you asked for it.


I'll make a guess that the numbers came from their system, given... well, they studied their own system.

But let's also take your rebuttal as a valid point, that they don't have auto button and you done everything manually, and both slot and dice can be done much sooner than that. For the sake of an argument, let's say both of them can be done in three seconds. That's me factoring in clicking the button manually, click skip or whatever button to skip the animation that'll cut the time needed, and that you promptly made the next bet right after the first one finished, nearly instantly.

The ongoing assumption will be there is no delay in between button being pressed and the bets to be registered, with further assumption that it doesn't need you to move your cursor or finger, that the button is exactly at the same position as the "roll" or "spin" button, as moving fingers and cursor will add more time.

Let's say that'll be around one to one and a half second, with a spare of another one and a half to two seconds to look at the result and made a decision for the next bet [unless you're saying you just spamming the button and couldn't care less about the result? of which I'll ask why], which is the reason I said "nearly instantly" on earlier paragraph, assuming there is no strain in your eyes, brain, or fingers that'll require you to take a rest, and that your hand didn't experience cramps after performing a tedious action for hundreds of times [actually it'll be closer to a thousand] rather non-stop, that otherwise will add a further delay between the rapid action of button mashing and heart-beat decision making.

So, three seconds.

With the extra seconds that build up from the centi-seconds saved due to several factors like some rounds doesn't exactly need three seconds, maybe less, etc., allocated to the time needed to switch between slots and dice, for the page to reload, thus, approx., at best, three seconds for each round.

You played for 20 minutes? That's 1,200 seconds. Three seconds each game [with all of the assumptions above] will bring us to 400 games at best.

Thought?

No. This is what he said just before. That's my whole history and I have no idea if those pages are even accurate as I can't even go and look at them since I'm banned.


427 games. I played 427 games in 20 minutes.

I do think I need to bold since it's clear that the point is not getting across that their accusation is completely ridiculous and I'm still unable to figure out what they supposed I did. If you can read all their messages and tell me I'd love that because so far none of it makes sense to me.

Can I just repeat I didn't even used automated scripts or whatever the hell they're on about? I'm getting really tired of having to repeat this but they keep bringing up that I somehow admitted it. It's not that many games. Come on.

No need a bigger font style to get attention, this in fact creates questions about your seriousness for the accusation.

Many crypto casino are not regulated. You are not playing in fiat casino where you must need to comply with license and regulation.

And how much would that be? Since you blocked my account I can't get an accurate amount but if I had to off my previous screenshot then it looks like 1.5k in which case I correct myself it is 1500 locked away. Is that a significant amount less? Why not mention the amount?

Christ, you're too transparent.

1 spin per 8 seconds, 1 dice roll per 6 seconds. Where do you get these numbers from
You're able to end spins early. You're able to do dice much faster than that. What is this? Why are you constantly repeating this as justification when:

A. I didn't use anything automated.
B. You literally have auto buttons in the games.
C. You can spin much faster than this and you know it.
D. How does this even result in an advantage?


Guys, am I living in lala land? This is getting really silly. They're trying to twist words that literally contain a condition in them. 'Even if I did use them, I did not gain any advantage.'

How clear do I have to make it here? They're exit scamming. I've asked many times how this could even result in an advantage and ontop of that this amount of spins isn't even that much.

Let's stop going around in circles and just call out this site for what it is already.

Thank you for your kind suggestion and for your objective perspective on the matter. However, from our interactions thus far, it is evident that this user is a bad actor whose sole intention is to harm our interests. Therefore, we have decided not to engage further with him through any medium. Additionally, he has proven to be dishonest. Contrary to his claim of having 2000 units locked in his account, he had significantly less.

To clarify, we did not ban this user immediately after the system flagged his account for abuse. The chat moderator first reached out to him via the chatroom to inform him of the perceived abuse. He revealed his intentions within just 60 seconds of receiving the message, which indicates that his course of action was premeditated before registering on our platform, as evidenced by the chat screenshot he posted. It was only after it became clear that this user was uninterested in any investigation or mediation that we blocked him to prevent further harm.

Upon offering him a support email with the assurance that his issue would be thoroughly reviewed and promptly updated, he refused. Instead, he insisted on posting on Bitcointalk with the intent of ridiculing us and provoking others to post similar content to place a scam notice on our announcement page. This behavior suggests that he may be a sponsored actor aiming to discredit our new casino.

Now, addressing the issue at hand.

Our Slots play at 8-second intervals, while Dice plays at 6-second intervals. In 30 minutes, a maximum of 225 spins is possible for the slot game (with an 8-second interval) and 300 spins for the dice game (with a 6-second interval). However, this user played 427 games in 20 minutes, which would only be feasible if he were playing both Slots and Dice simultaneously, which is not possible. Hence, the system flagged his account.

Regarding a first-time offender, our usual protocol is to issue a warning after confirming the infraction, refund the deposit, and provide an opportunity to start again with a clearer understanding of our guidelines. However, in this particular instance, the individual has shown no intention of seeking a resolution.

1. The individual appears to possess considerable knowledge about Bitcointalk and its operations, yet chose to engage with us using a new ALT account. This raises the question of why they did not disclose their full Bitcointalk identity. Their decision to hide behind an ALT account and their reluctance to engage openly casts doubt on their intentions.

2. Additionally, despite alleging negative views about our platform, the individual proceeded to register, which suggests a possible ulterior motive. This act raises concerns of potential exploitation or other concealed agendas.

Given these circumstances, we have no desire to engage further with this individual, in alignment with their apparent lack of interest in engagement. It should be noted that their account was suspended due to violations of our rules and attempts at blackmail.

It should also be noted that he did, in fact, admit to using some form of exploitation tools when he stated, 'Even if I did use them, I did not gain any advantage.' How could he assert that he did not gain any advantage from something he allegedly did not use?

It is not just about us. Breaking the rule of any casino would get you same result anywhere.

We would refrain from commenting further about this issue. Thank you all

This isn't a license to operate/be regulated for gambling and I urge you to try actually find that registration because if it does exist then at most it's a business license in costa rica and probably not for the same sector. There's no mention of jurisdiction but I have to assume they meant B.V so it's Costa Rica so they got their own registration wrong in their ToS.

How did you check? Because in their website they claimed they have are a registered casino.

https://betflexi.com/pages/terms-of-use

Upon further checking it appears they are not regulated and have no license. I urge anyone to strongly think twice before thinking about playing here.

Just one slot. Gold Rush. It was paying so I didn't bother with anything else. Maybe I tried a few spins in other slots but I don't have the history.

I also tried blackjack and dice but not at the same times as slots. I hopped between.

I also did exactly this, I withdrew as a test and saw also immediately their daily withdrawal limit is $500 but they seemingly are running $1M raffles and 250% deposit bonuses?

I am trying to understand what they mean by hundreds of games. It is completely fair if there are hundreds of rolls in slot games because it's not impossible to play hundreds of rolls in slots. But that is unbelievable if they mean hundreds of different games (slots). If the casino accuses this player of playing hundreds of games in 20 minutes, that is only possible if they use some automated process in multiple tabs. I don't see any other possible ways.

The casino rep should understand that when a player newly registers at a casino, it is very much possible to request a withdrawal faster because players want to test if the casino is legit or not. There is no reason for a player to play the whole day, and the casino does not pay at the end of the day. I also check casinos by making a withdrawal request to check their withdrawal process. This is not unusual.

If it was enough to ban and block me then it should have been pretty easy to show it here after being requested for days. Instead they're beating around the bush.

This casino only seems to have been around for a couple of months and doesn't have much traffic. It might be due to their inexperience that they assumed you were using automation. If it was $13,533 in bets in 20 minutes, that would not be unusual even if you started with a low balance of a few hundred dollars. The only thing that is kind of a red flag is that you chose to create a scam accusation without even attempting to resolve this through the method they suggested. That still doesn’t imply that you are guilty of wrongdoing. Betflexi should provide more details about what was the suspicious activity in 20 minutes that they banned you for.

Just the chat. It was such a blatant lie I didn't bother to entertain it any longer. It's clear they have no customers and I wanted to warn others before they fell victim.

I'd rather all of this be public instead. You'd do the same if you were accused of something you didn't do and banned.

Where's the commitment? They haven't provided any evidence and use seemingly flawed arguments to why their action is justified. They claim I've tried to blackmail them, etc. They've attacked my character that I must be using an alt for my bad acts instead of providing facts. They claimed I did admit to automating etc. They've tried to make it look like 13k wagered is somehow indicative of using automated systems to exploit loopholes which is just blatantly false.


I will coordinate with them publicly here. I'm still waiting for the evidence which has not been provided. It should include all provable fair information to go along with it for full transparency.

I don't think anything like this has happened here before. I think they have no users at all. My deposits have a very low ID and the withdrawals are even lower. We're talking single digits for withdrawals.

OP should coordinate with BETFLEXI first since the account closure is only based on suspicion of "using automated systems to exploit potential loopholes." That’s my suggestion for now, especially since the casino seems committed to resolving the issue. If it’s still not resolved on your end, feel free to update us here, and we’ll discuss whether their decision is fair.

@aBETFLEXI, if you’re investigating the situation, please provide a timeline for the account in question so they aren’t left waiting indefinitely. Is there anything in your TOS regarding investigation time for cases like this, or has it ever happened before?

I think we can agree that it's safe to assume that dripstoil was referring to wager amount, not betting times. Betflexi explained it "better" on their response on this thread,


"Hundreds of games", not "ten thousands of games".

---

OP, though I can't see if this is relevant to your situation [yet], to be clear of any doubt, for future reference, and to get a better context of your situation, what resolution method had you made before escalating it to the forum? Just the chat on their chatbox as shown on your screenshot? Live support? Email? PM their rep?

I don't deny it and I can't give you any screenshot as I'm banned. Perhaps they will show it? They should provide it along with all provably fair information to go with it. I created the account the same day.

This amount of wager is not abnormal. It's absurd to think it is.

I went through the crypto withdrawal and deposit and both have very low IDs. My withdrawals have an ID of 8,9. My deposit have an ID of 22,23,24. This might indicate they haven't had many real users and this might explain their supposed lack of experience as I might be the first real user they've had that bet more than a few dollars.

They're running competitions for large bonus % but their maximum withdrawal per day is $500. They were last online after my posts and still did not reply to them or provide any evidence.

My reason for going straight here is that it was quite blatant of them to claim I'm using some automated exploit bot. I wanted to make sure people are aware of this as this appears to be just an exit-scam. I did some research and it looks like they just purchased a script and copy pasted it with some new branding.

So if we're off the topic of too many wagered money as a metric for what I did, they were claiming I used a "small loophole" and had a bot exploit it.

What was it? I keep asking this and they haven't given an answer.

It’s clearer now since I read their reply (could be from a rep too) where they mentioned you deposited $200 and wagered 13,533, without the "$" sign. That’s why I’m assuming it triggered the system to flag your account for using a bot.



Looks like you’ve got a solid case here, since the casino’s claim of "Unusual Activity within 20 Minutes" doesn’t really come with clear proof of what kind of unusual activity they’re referring to. Starting with a $200 deposit and making a total of 13,533 wagers ($) is totally possible.

I don't think it's 13533 wagers. I think it's 13533 wagered amount.
So if I bet $50 10 times then it's $500. The timestamps would be pretty clear about this once you see them.

Here's a screenshot I had before they banned. I have 437 pages so in total that is 4370 bets with 10 bets per page and look at the times though it doesn't seem to be sorted if you look at the ID you'll see that I really don't have that many.
https://i.ibb.co/WK0wkWP/bets.png

More interestingly my crypto deposits have id of 22 23 and 24. Are these global ID because if they are then this site has only had 20 deposits in total.

I get your point, but I’m not really focused on how you won your bets. What I’m more curious about are the points I bolded.

"13,533 wagered in 20 minutes" --- this part really caught my attention.

I also did some quick research, and here’s what I found:

For dice: around 40-60 spins per minute.
For slots: roughly 100-120 rolls per minute.

These numbers are assuming the gambler is using auto-spin or auto-roll. So, let’s try calculating using the maximum figures for both games:

For dice: 60 x 20 minutes = 1,200 wagers
For slots: 120 x 20 minutes = 2,400 wagers

Based on what I read, your claim of 13,533 wagers in 20 minutes doesn’t quite add up. This could be why the casino got suspicious, thinking there might be some cheating involved. I’d love to hear your response to this.

Agreed, but also to be clear I wasn't even using automated ingame system for spins in either the slots or dice.

I don't recall if their slots had auto and if they did I didn't use it but I do think I remember that you can stop a bet early just by pressing space so you can easily spin with this.

I was doing slots at first, won quite a bit and went to dice.

In dice, I didn't use the auto feature though it does have it. I didn't win way many times in a row which felt weird for dice so my behavior was to bet a certain way a few times and when I flipped my bet suddenly I started winning. I started doing it more and then this when things blew up. Maybe this is their small loophole? That would imply they were rigging the next results to be a lose based on my current bet, wouldn't it? I thought I was possibly just lucky but it seems like it may be more than that now. That might explain why they said it was automated bets, they think the flipping was me maybe writing a bot to do this?

If you did somehow spin rapidly with "automated bots", how is that an exploit? Most casinos love this and even have turbo spins. I wasn't using any of this and the ingame auto to be clear though.

I can't really go and show you a video since I'm banned and want to avoid a multi account accusation. You're free to waste your money there though.

They can always just post my full bet history with timestamps. Make sure if you do this to include all the provably fair information along with each bet so we can independently verify them as I'm getting more suspicious of this site. You'll see this correlate with what I said about losing many times in a row then I changed my tactic to flip bets and it started winning. This might explain why they're hesitant to actually provide proof.

We should focus on the "13,533 wagered" just to clarify with the OP if this is a mixed wager on dice and slots, or just one of them?

I'm trying to analyze this "13,533 wagered in 20 minutes." Since both slots and dice have fast results, I think it's possible, especially with the auto-spin feature.

However, that's just my opinion, I still want to see if @BETFLEXI.COM could give us more insight into whether this is really possible, because if not, it could mean that OP is exploiting the system, and the casino has the right to freeze his account, including his balance (deposits and winnings).

Let’s focus on that for now, and we’ll go further after hearing from @BETFLEXI.COM’s rep. Then we can verify and compare it with other casinos to see the standard.

Having 13,533 wagered is a stupid metric to use. You seem to think this is out of the normal, and are trying to portray it as such but you're trying to distract from the obvious issue here, which is that you won't provide any proof of what you allege.

What blackmail? I posted the whole chatlog for all to read before I was banned. I told you clearly what I'm about to do, report you for blatant scamming because I did not do bot and it's just stupid to block me due to it. It was clear at that point for me what you were doing.

What world do you live in where hundreds of spins is not normal in 20 minutes? Have you used your own slot machines?

Your claims are absurd because I did not use any bot. This is just stupid. I would go video your site me playing but I'm banned and if I make a new account you'll start claiming I'm multi-accounting as justification.

Anyone who's done slots can tell you this and it's concerning that you seem to think a metric that I've done hundreds of spins is somehow proof of anything.

I ask again, provide proof of the exploit you allege I used. Stop trying to blur the issue to get out of this, you've taken my money and claimed I used "automated botting" with blurry accusations. Provide hard evidence.

I'm getting tired of constantly having to repeat this to you. Stop dancing around a very simple question. What exploit?

Well, I didn't automate for one, secondly, if I did how is this an exploit? I really don't understand what their accusing me of as firstly, most slots have an auto button, and how is that an exploit?

I didn't automate and it's stupid i have to repeat this again and again but you seemed to come to the conclusion I have 'admitted it', because I said it wouldn't matter if I did or didn't.

This is childish as hell.

To be clear with everyone here, I realize now these people are scammers, I do not expect my money back and I am not arguing with them to return it because I know they wont. Their accusations are silly and blatant. To payout now would be for them to admit they were attempting a scam

This is a warning to all others. They will close you if you win with false accusations

Two wrongs don't make a right that's for sure!

@trustmebro you could have done better with engaging support to help look into your issue like any other player would and not using public sympathy or defacing them like it was called to get what you want... I know issues of money/withdraws can be frustrating at times and your hand was forced but so did Betflexi who had to protect their image/reputation.

As of the 13,533 wagered within 20 minutes , no rocket science here unfortunately but is this against the terms of service...if slot games can have automated gaming technically for me this should be looked at with caution...or perhaps this is the loophole that is being talked about

Btw Is blocking the user the best resolve? What happens to their funds?

Finally a casino rep that is making a detailed reply, I really appreciate that. Other reps always make a short reply, providing no further explanation of what's going on. It's refreshing to see some people take cases like this serious.
What's also alarming is how people want to use our forum to make these accusations. How do they even find it or are they just an existing member and use an alt account?

Guess the ball is on OP's side now and he has some explaining to do.

Thank you for your time. We would like to address the allegations made by this user regarding their experience on Betflexi.com. The following points outline the behavior of this user and highlight clear indicators of ulterior motives and malicious intent to exploit our platform.

Unusual Activity within 20 Minutes:

 The user registered on our platform and played first sets of games normally. After that, he made 200 USD deposit in ETH and within a short period of just 20 minutes, played hundreds of games. This level of activity is suspicious and highly indicative of the use of automated systems to exploit potential loopholes, as no human player could naturally engage in such rapid gameplay.

Immediately after completing this suspicious flurry of activity, the user hastily requested a withdrawal, seeking to exit the platform before any further review of their activity could be conducted.

Quick Escalation to Blackmail:

 Upon being confronted with violations of our terms and conditions, the user swiftly turned to blackmail. Rather than engage in a dialogue or dispute resolution process, they immediately threatened our platform and, within just 5 minutes, had already created a scam accusation thread on Bitcointalk. This rapid escalation is not the behavior of a genuine user but rather of someone who had a preconceived plan to harm our platform’s reputation if their exploitation attempt was discovered.

No Interest in Contacting Support or Management:

At no time did the user attempt to engage with our support team or discuss their case with management, despite the availability of multiple channels for dispute resolution. Instead, the user hastily proceeded to publicly accuse Betflexi.com of misconduct, which indicates their intent to damage our reputation rather than resolve any legitimate concerns.

Familiarity with Bitcointalk Rules and Behavior:

The user demonstrated a comprehensive understanding of Bitcointalk’s rules and practices, suggesting that they are likely an experienced forum user. However, they chose to create a new account to post their accusations. This behavior raises the question: why did they not use their established account? It is probable that they wished to maintain anonymity and distance their regular account from any involvement in exploitative behavior.

Failure to Follow Legitimate Channels:

Betflexi.com provides explicit contact information, including an email address for dispute resolution. The user opted not to use this route, further confirming their bad faith. A genuine user, if they felt wronged, would have utilized the proper communication channels before resorting to public accusations.

The behavior exhibited by this user strongly suggests malicious intent from the outset. They did not interact with our platform in good faith and instead exploited loopholes while preparing to tarnish our reputation as soon as confronted. We urge the community to consider the facts and discern this attempt to manipulate public opinion.

Betflexi.com remains dedicated to offering a fair and transparent gaming environment and takes all claims seriously. However, we will not be intimidated by baseless accusations made by bad actors attempting to exploit our platform.

It is readable now [somehow LOL].

[Edit]

When did you created the account?

Can you deny this? Perhaps you can give us a clear screenshot of your bet history of the betting session.

To give a better understanding, OP made a post on their ANN thread too, and their representative has addressed to the matter with their defense, I've asked them to move their discussion to this thread and provide supporting evidences. For the time being, I'll add this to my list.

---

OP, please stop posting and engaging in any further discussion there, it'll make things harder for overseer to follow developments of your case when it's presented on two simultaneous thread.

Edit: Oh, OP, please also provide your screenshot on higher resolution. I don't know if it's just me or not, but I can barely see what's shown on "account transaction". Perhaps upload them to talkimg.

I have over 2 thousand in my balance that is now in a banned account.

They closed my account on my first withdrawal attempt claiming I used automated systems. I've included the chat below.
https://i.ibb.co/6JS4Cmm/chat.png


We all know how stupid that is, especially since all you can do here is dice and slots. Which have an auto button.

I don't think anything else needs to be said here, this is just stupid. I've never seen this before.


https://i.ibb.co/WK0wkWP/bets.png
https://i.ibb.co/p0pnzK3/blocked.png
https://i.ibb.co/pjP2yck/cancel.png