OP has opened an account on binance, then he deposited his money on there. After that, he being told to open an account on algofxtrade and he can deposit from his binance account to algofxtrade's account. If you understand it correctly, it has nothing to do with binance, so it's useless to ask binance support as it wasn't their fault.
Yes, I understand exactly how you describe!
The main question is what if Binance really could have done own investigation and at least freeze frond’s funds regardless jerryjac can’t receive his money back
Also op originally didn’t mention anything he send money from Binance, that’s why I want to double check if I understand correctly
P.s Can I call you Urneo cozz you are juggernaut:)?