SCAMMED Ledger Nano S | Bitcointalksearch.org

testbug

hero member

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hi neola1,

first of all i wouldn't panic too much. As someone already posted it seems like that there are some problems on ledgers side regarding Bitcoin Cash. You should get in touch with vender you bought the ledger from.
As far as i know, ledger as a company has 0 access to your personall addresses/wallets as soon as they are packed.
Are you 100% sure that you have sent the BCH (Bitcoin Cash) to a Bitcoin Cash address and not to a BTC (Bitcoin) address?

*edit*
Ok seems like you already figured out what was wrong:

Quote from: gentlemand on April 11, 2018, 05:31:53 PM

Quote from: noela1 on April 11, 2018, 04:01:09 PM

What happened is that Ledger had some kind of system malfunction so to save my funds from being lost they diverted it to a complexly different address for safe keeping while the worked to fix the issue. It would have been nice if Ledger would have informed me of what the hell was going on because it looked like a clipboard scam that had been masterfully executed.

Good to know your funds are OK.

But I must say I'm flabbergasted Ledger would do something like that without real time updates plastered over every possible outlet informing everyone what's going on. There could've been millions of dollars' worth gone missing in certain cases and people wouldn't have known what the hell was happening.

HCP

legendary

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Quote from: noela1 on April 11, 2018, 04:01:09 PM

What happened is that Ledger had some kind of system malfunction so to save my funds from being lost they diverted it to a completely different address for safe keeping while the worked to fix the issue. It would have been nice if Ledger would have informed me of what the hell was going on because it looked like a clipboard scam that had been masterfully executed.

Ledger CANNOT "divert funds to another address"... it is IMPOSSIBLE. They have no control over your addresses or transactions. Once the transaction is signed and broadcast, it cannot be modified without breaking the signature and rendering the transaction invalid.

To me, it seems that what has happened is that, A. with the upcoming hard fork of BCH, the new Node software has caused some issues requiring Ledger to re-index the entire chain which has caused issues with balances and transactions not showing for people using the Ledger wallet software. Undecided

And B. it also seems that you might be a bit confused about "Legacy" and "CashAddr" formats. Both "Legacy" and "CashAddr" point to the SAME address, they're just formatted differently.

It's the equivalent of:

- "Legacy" - 1254
- "CashAddr" - One thousand, two hundred and fifty four

Both are the SAME thing, just written in a different way. It's the same with BCH... you can send to either the Legacy or CashAddr, and the coins will end up in the SAME place... and controlled by the same private key.

For the record, there was never any danger of your funds being lost... You sent them to "AddressA", the coins were always there, really just a display issue with the Ledger wallet due to the new software.

noela1

newbie

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Quote from: gentlemand on April 11, 2018, 05:31:53 PM

Quote from: noela1 on April 11, 2018, 04:01:09 PM

What happened is that Ledger had some kind of system malfunction so to save my funds from being lost they diverted it to a complexly different address for safe keeping while the worked to fix the issue. It would have been nice if Ledger would have informed me of what the hell was going on because it looked like a clipboard scam that had been masterfully executed.

Good to know your funds are OK.

But I must say I'm flabbergasted Ledger would do something like that without real time updates plastered over every possible outlet informing everyone what's going on. There could've been millions of dollars' worth gone missing in certain cases and people wouldn't have known what the hell was happening.

I know, unbelievable right... They must have had a serious breach or malfunction for them to take such drastic action without having the time to tell its customers. i'm glad thats what they did if it means it has prevented loss of my BCH but i was in panic mode for days, not a nice feeling. I hope they learn from this.

Its also worth mentioning that the transaction was from one Ledger wallet to another Ledger wallet so this may have been the action taken in this instance but may have been different if it went to a different wallet or company.

Quote from: Dolores99 on April 11, 2018, 08:24:21 PM

It is possible that you are buying used products. or a customized product of the trader? They have replaced and attached the tracking device, on reddit has happened the same case.

I don't think so i my case, i ordered it directly from Ledger with next day delivery, the clear plastic wrap had not been tampered with so i doubt very much this could have been the case.

Dolores99

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It is possible that you are buying used products. or a customized product of the trader? They have replaced and attached the tracking device, on reddit has happened the same case.

gentlemand

legendary

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Welt Am Draht

Quote from: noela1 on April 11, 2018, 04:01:09 PM

What happened is that Ledger had some kind of system malfunction so to save my funds from being lost they diverted it to a complexly different address for safe keeping while the worked to fix the issue. It would have been nice if Ledger would have informed me of what the hell was going on because it looked like a clipboard scam that had been masterfully executed.

Good to know your funds are OK.

But I must say I'm flabbergasted Ledger would do something like that without real time updates plastered over every possible outlet informing everyone what's going on. There could've been millions of dollars' worth gone missing in certain cases and people wouldn't have known what the hell was happening.

noela1

newbie

Activity: 6

Merit: 0

Great news people, The BCH has arrived in my wallet.

What happened is that Ledger had some kind of system malfunction so to save my funds from being lost they diverted it to a completely different address for safe keeping while the worked to fix the issue. It would have been nice if Ledger would have informed me of what the hell was going on because it looked like a clipboard scam that had been masterfully executed.

Case closed, at least we know if this happens again.

So to confirm i pasted the wallet address, double checked it, confirmed it on the ledger nano s and it went to a different address, if this happens again at least we will know that Ledger must be having some issues...

Thanks again for your replies and help Grin

Coinster

full member

Activity: 222

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Quote from: noela1 on April 10, 2018, 03:44:55 PM

Cheers, they are confirming its sent to the correct address but not seeing it on the receiving end. Mine has gone to a completely different address.

Hi noela,

I'm sorry to say it sounds like you have some kind of clipboard virus. See this article:

https://themerkle.com/evrial-malware-steals-bitcoins-by-changing-clipboard-copied-addresses/

Quote

Does the full address change or is bitcoin cash just added to the beginning of an address?

The full address should NOT change. It's only the "bitcoincash:" that is added or left off the address. If you saw something weird happen on your computer, as you say, like that solid 1px line that appeared on your screen that sounds like your computer is not operating 100% the way it's supposed to. Doesn't sound good.

My advice to you and everyone, even experienced crypto users, is something I often do which is send a small test amount first to verify everything works as expected. There are a lot of changes that happen as cryptocurrency evolves and services add or remove coins and coins themselves change address formats (eg P2SH addresses) and not all services always match up their wallet implementation.

noela1

newbie

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Merit: 0

Quote from: gentlemand on April 10, 2018, 02:54:15 PM

https://www.reddit.com/r/ledgerwallet/comments/8b4ar9/why_is_bch_still_down/

It looks like there's some sort of problem on Ledger's end, though I don't know if that coincides with your issue and whether it's the same one.

Either way head to that forum and ask on there. There's much more knowledge than here and the developers are on there too.

Cheers, they are confirming its sent to the correct address but not seeing it on the receiving end. Mine has gone to a completely different address.

gentlemand

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Welt Am Draht

https://www.reddit.com/r/ledgerwallet/comments/8b4ar9/why_is_bch_still_down/

It looks like there's some sort of problem on Ledger's end, though I don't know if that coincides with your issue and whether it's the same one.

Either way head to that forum and ask on there. There's much more knowledge than here and the developers are on there too.

noela1

newbie

Activity: 6

Merit: 0

Quote from: Coinster on April 09, 2018, 06:52:18 PM

Hi noela1,

There isn't really enough information to diagnose what happened. Note that Bitcoin Cash changed to a new CashAddr format to help people from accidentally sending BTC to BCH wallets and vice versa. A CashAddr format looks like this: bitcoincash:pqkh9ahfj069qv8l6eysyufazpe4fdjq3u4hna323j and the old format looks like this: 35qL43qYwLdKtnR7yMfGNDvzv6WyZ8yT2n. Note that the "bitcoincash:" part of the CashAddr format is optional, but officially supposed to be there, which is probably why your sending wallet displayed it that way.

We need more information to try to see what may have happened by checking a block explorer. You can post your full wallet address here or investigate yourself with a block explorer like this one: https://bitcoincash.blockexplorer.com/

There is no harm in posting public wallet addresses unless you're specifically trying to hide that from someone linking to your particular forum name. I mean nobody can steal funds just by knowing a public wallet address.

Ok so i have done this and can see my exact amount of bitcoin cash sat in this wallet Angry

what do i do from here?

noela1

newbie

Activity: 6

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Hi all,

12vjJzdYG5bFKS5LUNtxk9LBFCBx... is the address it was supposed to go to and bitcoincash:qq2jzlv4nfy7ew3y70a0wamn24f3f8j7qy6sw4... is the address it actually went to. This transaction has been confirmed in the sending wallet.
Does the full address change or is bitcoin cash just added to the beginning of an address?
The money isn't in my wallet and that second wallet address isn't mine.

I bought it direct from ledger.

i'd rather not post my full wallet address as i don't know enough about the technical side of things to feel comfortable doing so. I'm quite new to all of this, is there anything i can do to recover these coins?

jseverson

hero member

Activity: 1834

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It would help if you could provide a link to the transaction.

If you did everything correctly, it's possible your Ledger might be compromised. I read this a while ago:

https://medium.com/@thepariscormier/how-to-hack-a-ledger-hardware-wallet-c38a4ac49d59

Not sure if that hack still exists or if it ever existed, but it's possible your hardware wallet might have been tampered with on transit. It's unlikely the way you described how things went though.

boyptc

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★Bitvest.io★ Play Plinko or Invest!

Post your transaction here or even just your bitcoin cash address. You've said that upon pasting your address nothing has been changed so your PC doesn't contain any malware that changes your pasted address.

rivkavender

newbie

Activity: 56

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Quote from: noela1 on April 09, 2018, 06:11:48 PM

Hi all,

i'm new to this forum...

I was wondering if you lot could help or if i have lost my bitcoin cash for good...

Using a iMac with the latest software osx high sierra, no other apps were open or anything.

My Nano s has just been opened brand new from the ledger store online. i'm using the correct apps and updated to the latest software without an issue.
I was transferring bitcoin cash between wallets and for a moment a solid 1 pixel line was showing down the left hand side of the screen, i didn't think anything of it and still have no idea if this has anything to do with the a scam.

I copied my address from the receiving wallet and then pasted it into the sending wallet checking the code was right, double checked it and then pressed send... i go to the other wallet to check its receiving but nothing. I go back to the sending wallet and look at the sent address but its different and says bitcoincash:qq2.....(rest of the wallet address).....
After dying inside i pasted the address into notes and it appears to be correct matching the wallet the bitcoin cash was supposed to go to...

Does anyone have a clue what just happened?

I am sure you can contact them directly if you bought it from the factory. Where did u buy it?

lizardbtc

full member

Activity: 448

Merit: 109

Quote from: noela1 on April 09, 2018, 06:11:48 PM

Hi all,

i'm new to this forum...

I was wondering if you lot could help or if i have lost my bitcoin cash for good...

Using a iMac with the latest software osx high sierra, no other apps were open or anything.

My Nano s has just been opened brand new from the ledger store online. i'm using the correct apps and updated to the latest software without an issue.
I was transferring bitcoin cash between wallets and for a moment a solid 1 pixel line was showing down the left hand side of the screen, i didn't think anything of it and still have no idea if this has anything to do with the a scam.

I copied my address from the receiving wallet and then pasted it into the sending wallet checking the code was right, double checked it and then pressed send... i go to the other wallet to check its receiving but nothing. I go back to the sending wallet and look at the sent address but its different and says bitcoincash:qq2.....(rest of the wallet address).....
After dying inside i pasted the address into notes and it appears to be correct matching the wallet the bitcoin cash was supposed to go to...

Does anyone have a clue what just happened?

If your address is changed, don't worry. BitcoinCash added new type of addresses and thus whenever you use Legacy address it will be scrabled and the new type of address like bitcoincash:qq2..... you mentioned above will appear in bitcoin cash explorer. This is not problem with hardware wallet at all. The problem if we can say is the fact that bitcoin cash changed the way how their addresses look like. The reciever should be able to pick up that money with the private key used for legacy address.

Coinster

full member

Activity: 222

Merit: 101

Hi noela1,

There isn't really enough information to diagnose what happened. Note that Bitcoin Cash changed to a new CashAddr format to help people from accidentally sending BTC to BCH wallets and vice versa. A CashAddr format looks like this: bitcoincash:pqkh9ahfj069qv8l6eysyufazpe4fdjq3u4hna323j and the old format looks like this: 35qL43qYwLdKtnR7yMfGNDvzv6WyZ8yT2n. Note that the "bitcoincash:" part of the CashAddr format is optional, but officially supposed to be there, which is probably why your sending wallet displayed it that way.

We need more information to try to see what may have happened by checking a block explorer. You can post your full wallet address here or investigate yourself with a block explorer like this one: https://bitcoincash.blockexplorer.com/

There is no harm in posting public wallet addresses unless you're specifically trying to hide that from someone linking to your particular forum name. I mean nobody can steal funds just by knowing a public wallet address.

noela1

newbie

Activity: 6

Merit: 0

Hi all,

i'm new to this forum...

I was wondering if you lot could help or if i have lost my bitcoin cash for good...

Using a iMac with the latest software osx high sierra, no other apps were open or anything.

My Nano s has just been opened brand new from the ledger store online. i'm using the correct apps and updated to the latest software without an issue.
I was transferring bitcoin cash between wallets and for a moment a solid 1 pixel line was showing down the left hand side of the screen, i didn't think anything of it and still have no idea if this has anything to do with the a scam.

I copied my address from the receiving wallet and then pasted it into the sending wallet checking the code was right, double checked it and then pressed send... i go to the other wallet to check its receiving but nothing. I go back to the sending wallet and look at the sent address but its different and says bitcoincash:qq2.....(rest of the wallet address).....
After dying inside i pasted the address into notes and it appears to be correct matching the wallet the bitcoin cash was supposed to go to...

Does anyone have a clue what just happened?

Topic: SCAMMED Ledger Nano S (Read 253 times)