Author

Topic: Scammer - Rightbtc.com - Can't withdraw money (Read 206 times)

copper member
Activity: 18
Merit: 1
They are definitely scammers.
I have waited several days for withdrawal to be approved, then messaged the support, and after this they have blocked my account without any reasonable explanation:
Quote
Dear customer,

Thank you for reply. Due to system detected that your account existed abnormal transaction. In order to protect your account safety, your account login function was banned. Tech team need to check your account datas and transaction record. Please be patient. Once any update we will mail you. Sorry we cannot provide you an actual time or an estimate time.

Best regards,
RightBTC support team
member
Activity: 952
Merit: 27
They do not even have an account here and they do not even have an official thread here, this is the first time I read about this exchange although traffic is good until this is resolved we should stop trading here or do not create an account and ask coin developers to not list their coins here.
newbie
Activity: 3
Merit: 0
I can confirm that these site is a scam page. When they lock your account you are unable to login to make some screenshots.

I tried to withdrawl 0.5BTC and the next day my account was locked. They reply all emails with the same statement:

Quote
Dear customer,

Thank you for reply. Due to system detected that your account existed abnormal transaction. In order to protect your account safety, your account login function was banned. Tech team need to check your account datas and transaction record. Please be patient. Once any update we will mail you. Sorry we cannot provide you an actual time or an estimate time.

Best regards,
RightBTC support team

This was 2 weeks ago, but nothing happen.

Here is my deposit of 2.24 ETH.
https://etherscan.io/address/0xb4f0168c4a6867157b6ddd98d83ceb41966c6647

And this seams to be the ETH wallet of this site with only 140 ETH.
https://etherscan.io/address/0xad7a28390f3256fef876ea8cb7eea39e2af34a60


newbie
Activity: 10
Merit: 0
December 25, 2018, 12:03:56 PM
#3
They are SCAMMERS 100%

i make some profit and try to withdrawal but:

The dont withdrawal anything!
withdrawal always on "Approval is pending on preliminary review"
I was wating for 2 days,wrote to support and email and even in telegram group



it came to email in 2 days

"Dear customer,

Thank you for contacting RightBTC. Sorry to inform you that at this time we are unable to process your withdrawal. We have noticed a recent abnormal trading on your account which lead to unjust profit. Our relevant team will review these transactions and will bring your account back to normal (prior to the abnormal trade).

Depending on the number of transactions, it could take a week or more to resolve.

We apologize for the inconvenience this may have caused you. If you need further assistance, feel free to contact us.  Have a nice day.

RightBTC
Support Team"

if you make some money they think you have abnormal trading

But sometime later they delete my account at all and now i even cant log in.it says that account doesn exsist and i think my money doesnt exsist now too!!!THEY STOLE IT!

hero member
Activity: 1526
Merit: 596
December 03, 2018, 03:14:24 PM
#2
Rightbtc.com

I would like to know that anyone who trades on Rightbtc.com knows that there are account holders who cannot withdraw money more than 20 days even if small amounts. Customer service does not do anything except giving standard answers. If you want to reach the support account in Telegram, has several moderators delete posts that contain complaints, support needs or users are blocked. No matter what channel you reach, you are told to be patient.

No information is given about why the money could not be withdrawn, nor the public announcement.

Stay away from this exchange platform!

Could you include some proof in the form of screenshots and edit your post following this format?

I took a look at the site and it seems unclear where exactly the company is located, and whether or not they have a physical location. Furthermore, none of the reviews that I was able to find is positive, and there was even one forum thread that showed their shady behavior in the past: https://bitcointalk.org/index.php?topic=3142037.10

Delays in withdrawals are quite common in exchanges, but seems like they are also being unresponsive on support which is unacceptable, and also censoring valid concerns on Telegram. If what you said was true, this is certainly not a safe exchange to use.
newbie
Activity: 1
Merit: 0
December 03, 2018, 09:33:59 AM
#1
What happened::
I would like to know that anyone who trades on Rightbtc.com knows that there are account holders who cannot withdraw money more than 20 days even if small amounts. Customer service does not do anything except giving standard answers. If you want to reach the support account in Telegram, has several moderators delete posts that contain complaints, support needs or users are blocked. No matter what channel you reach, you are told to be patient.

No information is given about why the money could not be withdrawn, nor the public announcement.

Stay away from this exchange platform!

Scammers Profile Link:
https://www.rightbtc.com

Reference Link:
https://www.rightbtc.com

Amount Scammed:
23.3 LTC

Payment Method:
ETH

Proof of Payment:
https://etherscan.io/tx/0x1841199ebdb6c55b6e9b0e6d90d2a958aa6fcf7c2282b007d8674e5645bb0a13
https://etherscan.io/tx/0xb36ce70063c3b16a3962852eda6d99b17dd910eb77488d0b5ca8369ae5e2ee0e

PM/Chat Logs:
https://ibb.co/fS9bcrq

Additional Notes:
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