10K BOUNTY REWARD
https://steemit.com/bitcoin/@thejamesfund/usd10-000-reward-bounty-or-split-among-individual-s-in-helping-me-blasting-btc-e-aka-wex-nz-info-below
Topic: [SCAM][UNSOLVED] NON 2FA GMAIL HACKED, COINS SAFE BUT WWW.BTC-E.COM DOES NOTHING (Read 856 times)
October 09, 2017, 11:29:01 AM
July 26, 2017, 03:43:42 PM
July 26, 2017, 11:27:56 AM
July 26, 2017, 08:58:41 AM
Also found out that my account was compromised in 2014 by BTC-e and im on the pwned website.
http://imgur.com/a/43qhK
http://imgur.com/a/43qhK
July 23, 2017, 09:31:14 PM
Hey, mods can we get these guys banned they are trying to take advantage of people? These are pm messages that I received.
Danos
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btc-e
« Sent to: onlyforthisaccount on: July 23, 2017, 01:51:25 AM »
Reply with quoteQuote ReplyReply Remove this messageDelete
!!! WARNING: This user is a newbie. If you are expecting a message from a more veteran member, then this is an imposter !!!
try adding them on skype: btc-e.support USA
you will get faster respond
Report To Admin
BTCEscam
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« Sent to: onlyforthisaccount on: July 23, 2017, 08:18:04 PM »
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!!! WARNING: This user is a newbie. If you are expecting a message from a more veteran member, then this is an imposter !!!
saw your post about btce. I work for them and will do you a 1 time offer.
If send 0.1btc to my address I open your access for 10 min to withdrawal coins, you just let me know what time(forum time)
Also this will stay between us, if post it my offer I will be gone and wont help you and others anymore
to get there money back. I have to be careful too
I work now almost 2 years for this scumbags, all was good till few months ago, things got worst.
Don't count on your account to be open from support side, forget it.
Also within 1-2 months site will be gone and yes owner is hidden.
So up to you, send upfront only 0.1btc and the forum time that you will login to your BTCE account.
I need 30 minutes max to open the account for you to login with your last login details.
Just withdrawal your coins and logout, and don't use it anymore.
0.1BTC to 16QMZLkHPNXPszeYQYERXsUyspzeZzAdXq
think about it, but otherwise your money is gone for sure.
Danos
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btc-e
« Sent to: onlyforthisaccount on: July 23, 2017, 01:51:25 AM »
Reply with quoteQuote ReplyReply Remove this messageDelete
!!! WARNING: This user is a newbie. If you are expecting a message from a more veteran member, then this is an imposter !!!
try adding them on skype: btc-e.support USA
you will get faster respond
Report To Admin
BTCEscam
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Trust: 0: -0 / +0
(No subject)
« Sent to: onlyforthisaccount on: July 23, 2017, 08:18:04 PM »
Reply with quoteQuote ReplyReply Remove this messageDelete
!!! WARNING: This user is a newbie. If you are expecting a message from a more veteran member, then this is an imposter !!!
saw your post about btce. I work for them and will do you a 1 time offer.
If send 0.1btc to my address I open your access for 10 min to withdrawal coins, you just let me know what time(forum time)
Also this will stay between us, if post it my offer I will be gone and wont help you and others anymore
to get there money back. I have to be careful too
I work now almost 2 years for this scumbags, all was good till few months ago, things got worst.
Don't count on your account to be open from support side, forget it.
Also within 1-2 months site will be gone and yes owner is hidden.
So up to you, send upfront only 0.1btc and the forum time that you will login to your BTCE account.
I need 30 minutes max to open the account for you to login with your last login details.
Just withdrawal your coins and logout, and don't use it anymore.
0.1BTC to 16QMZLkHPNXPszeYQYERXsUyspzeZzAdXq
think about it, but otherwise your money is gone for sure.
July 23, 2017, 10:25:19 AM
Has anyone ever lost access to their email and got it fixed with BTC-e?
July 22, 2017, 12:08:53 PM
https://www.reddit.com/r/Bitcoin/comments/6ovp29/btce_wont_give_back_money_email_got_hacked/
MONEY IN QUESTION: $5,000
On July 2nd 2017 I got a text message (http://imgur.com/a/16zsM) that said to call someone. I knew it was fake and ignored it the first time but then got curious and called the number. It just went to voicemail and I didn't think anything of it. About an hour later my cell phone with T-mobile didn't have any network service and would not make calls. I called T-mobile two times and they both said something is wrong with my Sim card. Mind you it was a Sunday and I was at a family gathering so I was unable to go to the T mobile store to see what happened. The next morning I tried to login into my email account and it said that my password was changed. As soon as I saw that I knew that someone was after my BTC-e account. I logged into BTC-e and it was said that my account was blocked due to 2FA unlinking. My Gmail didn't have 2FA and I know that was my mistake but I never thought I would be a victim of a cyber crime.
I made a support ticket with BTC-e, and this is what their response was:
(http://imgur.com/a/1gLRh) <---- (**LINK TO ACTUAL MESSAGE 1**)
--- (**message 1**) --
[Posted on: 03 July 2017 09:00 PM
Please note that my original account that I have no access to currently is [email protected] and since the attack, I have made a new account to communicate and receive emails. [email protected] is my new email/btce account with 2FA.
My cell phone was compromised, and it turns out that the hackers were able to take over my phone number. As soon as my number was taken over my gmail account was compromised. Unfortunately, my email was not 2FA protected, and the hacker was able to recover the password by having access to my phone number. All my recovery emails/questions/etc were reset, and I no longer have a way to access my email account. What I can't figure out is how the hacker has access to my btc-e-account. I believe he has access to the account because when I try to log in, it says account disabled because 2FA was unlinked. Can you guys please lock my account from any withdrawls until this is resolved if one has not been made already.
I have included a copy of my id to verify my identity. My email was full of stuff that can be used to identify me as well. Please see what you guys can do to help. My last transaction was a sell order XXX and a XXX. I am also able to verify most of previous trades to proof that I am the rightful account holder.
*Please contact me at [email protected] because I no longer have access to [email protected] due to the hack.]
(http://imgur.com/a/DOs4Z) <---- (**LINK TO ACTUAL MESSAGE 2**)
--- (**message 2**) --
[I have included more items to verify my identity:
-Bank statement in my name mailed to my address
-Gas utility bill that was mailed to my address
-Screenshot of Google authenticator that was unlinked yesterday showing [email protected] as an account
-Picture of email accounts showing [email protected] was tampered with
I have plenty of items that can prove my identity.
I moved from XXX to XXX almost a year ago. I believe in my profile it still lists my XX address.
Bank statement.jpg (1.06 MB)
Gas utility bill.jpg (886.25 KB)
Authenticator that was unlinked.png (140.94 KB)
Account change picture.jpg (102.03 KB)]
(http://imgur.com/a/OKxMe) <---- (**LINK TO ACTUAL MESSAGE 3**)
--- (**message 3**) --
[Posted on: 05 July 2017 01:40 AM
Dear Customer,
Thank you for contacting BTC-e.
Your account is blocked, the funds are safe, to unlock your account, go through the verification procedure to a new email address.
https://support.btc-e1.com/index.php?/Knowledgebase/List/Index/73/verification
If you have further questions, do not hesitate to contact us again.
Best Regards,
BTC-e Support
Knowledge Base http://[Suspicious link removed]/BTC-e-Support]
(http://imgur.com/a/B9M8t) <---- (**LINK TO ACTUAL MESSAGE 4**)
--- (**message 4**) --
[Posted on: 07 July 2017 07:09 PM
Hello, my original account [email protected] was blocked due to my email account getting hacked. The 2FA was unlinked, and I was told to verify with xBTCe to get it reopened. I made a new email/trade account with xBTCe under [email protected] which was recently verified and approved. At this point how to get access to my old account at btc-e.com which was [email protected]? I know I have to wait a certain period of time, but I'm just not sure if my funds will be transferred to the new account [email protected] or will you guys just give me access back to my original account? My new email is [email protected], and I already made a new trade account with that email at both xbtce and btc-e. Please let me know what to do next and thank you guys for protecting my funds from hackers! A good review for the platform is incoming.
BTC-E Support
Staff
Posted on: 09 July 2017 04:47 AM
Dear Customer,
Thank you for contacting BTC-e.
To verify your account send us the details of your deposits to the exchange (Screenshots of the e-wallets from which you deposited the funds to the exchange.)
If you have further questions, do not hesitate to contact us again.
Best Regards,
BTC-e Support
Knowledge Base http://[Suspicious link removed]/BTC-e-Support
xxx
User
Posted on: 09 July 2017 04:58 AM
Here is a screen shot of the last deposit into BTC-e for my account [email protected] from xx. My original deposit to the site was xx time period. My last few withdrawals from the site were from xx and back.
Last btc-e deposit for [email protected] (196.32 KB)]
(http://imgur.com/a/osdlX) <---- (**LINK TO ACTUAL MESSAGE 5**)
--- (**message 5**) --
[Posted on: 10 July 2017 08:50 AM
Dear Customer,
Thank you for contacting BTC-e.
We see that you sent the documents, but the verification process is not yet complete. Please wait for the verification procedure to be completed.
If you have further questions, do not hesitate to contact us again.
Best Regards,
BTC-e Support
Knowledge Base http://[Suspicious link removed]/BTC-e-Support
xxx
User
Posted on: 11 July 2017 05:55 PM
That's understandable, I was just under the impression that after they notified me that it was verified on xbtce's end that the process was complete. Is there an estimated time from this point when I can expect the verification process to be fully finished? Thank you.
I have also included pictures from my xbtce account for [email protected] that said it was already verified, that why I figured that it was over with.
verified on xbtc.jpg (145.76 KB)
verified on xbtc 2.jpg (238.09 KB)
BTC-E Support
Staff
Posted on: 15 July 2017 11:28 PM
Hello
You need to pass verification to e-mail [email protected]
xx
User
Posted on: 16 July 2017 12:04 AM
I'm sorry I didn't understand. Right now I don't have access to
[email protected] because it was hacked. I tried to recover it but all my
recover options were changed. It looks like it's not recoverable ever.]
(http://imgur.com/a/ixfWV) <---- (**LINK TO ACTUAL MESSAGE 6**)
--- (**message 6**) --
[Posted on: 20 July 2017 04:52 PM
Hello,
Just wanted to get an update on my account status. I can also provide all the up addresses that I used to login to [email protected] and currently still have access to if that helps. My ip's match [email protected] as well if you would like to check.
My home iPad that I used to login
104.xx
My home desktop computer is
104.xx
My cell phone ip address
172.xx
Work computer ip address
104.xx
Other work computer ip is
142.xx]
http://imgur.com/a/oO8Uj
After this, my ticket was closed and nobody responds or replies to anything. I know that I fucked up with not having a 2FA on my Gmail account but I believe that I have provided more than enough info for them to unlock my account or change my email to my new email. I have around 5k on my account I worked real hard to earn it. I also like BTC-e and their platform, but I'm not sure why exactly they want to rob me of my coins. I have been on the site since 2013 and the support I'm getting is terrible. Has anyone had any experience with losing access to the main email account registered with BTC-e?
MONEY IN QUESTION: $5,000
On July 2nd 2017 I got a text message (http://imgur.com/a/16zsM) that said to call someone. I knew it was fake and ignored it the first time but then got curious and called the number. It just went to voicemail and I didn't think anything of it. About an hour later my cell phone with T-mobile didn't have any network service and would not make calls. I called T-mobile two times and they both said something is wrong with my Sim card. Mind you it was a Sunday and I was at a family gathering so I was unable to go to the T mobile store to see what happened. The next morning I tried to login into my email account and it said that my password was changed. As soon as I saw that I knew that someone was after my BTC-e account. I logged into BTC-e and it was said that my account was blocked due to 2FA unlinking. My Gmail didn't have 2FA and I know that was my mistake but I never thought I would be a victim of a cyber crime.
I made a support ticket with BTC-e, and this is what their response was:
(http://imgur.com/a/1gLRh) <---- (**LINK TO ACTUAL MESSAGE 1**)
--- (**message 1**) --
[Posted on: 03 July 2017 09:00 PM
Please note that my original account that I have no access to currently is [email protected] and since the attack, I have made a new account to communicate and receive emails. [email protected] is my new email/btce account with 2FA.
My cell phone was compromised, and it turns out that the hackers were able to take over my phone number. As soon as my number was taken over my gmail account was compromised. Unfortunately, my email was not 2FA protected, and the hacker was able to recover the password by having access to my phone number. All my recovery emails/questions/etc were reset, and I no longer have a way to access my email account. What I can't figure out is how the hacker has access to my btc-e-account. I believe he has access to the account because when I try to log in, it says account disabled because 2FA was unlinked. Can you guys please lock my account from any withdrawls until this is resolved if one has not been made already.
I have included a copy of my id to verify my identity. My email was full of stuff that can be used to identify me as well. Please see what you guys can do to help. My last transaction was a sell order XXX and a XXX. I am also able to verify most of previous trades to proof that I am the rightful account holder.
*Please contact me at [email protected] because I no longer have access to [email protected] due to the hack.]
(http://imgur.com/a/DOs4Z) <---- (**LINK TO ACTUAL MESSAGE 2**)
--- (**message 2**) --
[I have included more items to verify my identity:
-Bank statement in my name mailed to my address
-Gas utility bill that was mailed to my address
-Screenshot of Google authenticator that was unlinked yesterday showing [email protected] as an account
-Picture of email accounts showing [email protected] was tampered with
I have plenty of items that can prove my identity.
I moved from XXX to XXX almost a year ago. I believe in my profile it still lists my XX address.
Bank statement.jpg (1.06 MB)
Gas utility bill.jpg (886.25 KB)
Authenticator that was unlinked.png (140.94 KB)
Account change picture.jpg (102.03 KB)]
(http://imgur.com/a/OKxMe) <---- (**LINK TO ACTUAL MESSAGE 3**)
--- (**message 3**) --
[Posted on: 05 July 2017 01:40 AM
Dear Customer,
Thank you for contacting BTC-e.
Your account is blocked, the funds are safe, to unlock your account, go through the verification procedure to a new email address.
https://support.btc-e1.com/index.php?/Knowledgebase/List/Index/73/verification
If you have further questions, do not hesitate to contact us again.
Best Regards,
BTC-e Support
Knowledge Base http://[Suspicious link removed]/BTC-e-Support]
(http://imgur.com/a/B9M8t) <---- (**LINK TO ACTUAL MESSAGE 4**)
--- (**message 4**) --
[Posted on: 07 July 2017 07:09 PM
Hello, my original account [email protected] was blocked due to my email account getting hacked. The 2FA was unlinked, and I was told to verify with xBTCe to get it reopened. I made a new email/trade account with xBTCe under [email protected] which was recently verified and approved. At this point how to get access to my old account at btc-e.com which was [email protected]? I know I have to wait a certain period of time, but I'm just not sure if my funds will be transferred to the new account [email protected] or will you guys just give me access back to my original account? My new email is [email protected], and I already made a new trade account with that email at both xbtce and btc-e. Please let me know what to do next and thank you guys for protecting my funds from hackers! A good review for the platform is incoming.
BTC-E Support
Staff
Posted on: 09 July 2017 04:47 AM
Dear Customer,
Thank you for contacting BTC-e.
To verify your account send us the details of your deposits to the exchange (Screenshots of the e-wallets from which you deposited the funds to the exchange.)
If you have further questions, do not hesitate to contact us again.
Best Regards,
BTC-e Support
Knowledge Base http://[Suspicious link removed]/BTC-e-Support
xxx
User
Posted on: 09 July 2017 04:58 AM
Here is a screen shot of the last deposit into BTC-e for my account [email protected] from xx. My original deposit to the site was xx time period. My last few withdrawals from the site were from xx and back.
Last btc-e deposit for [email protected] (196.32 KB)]
(http://imgur.com/a/osdlX) <---- (**LINK TO ACTUAL MESSAGE 5**)
--- (**message 5**) --
[Posted on: 10 July 2017 08:50 AM
Dear Customer,
Thank you for contacting BTC-e.
We see that you sent the documents, but the verification process is not yet complete. Please wait for the verification procedure to be completed.
If you have further questions, do not hesitate to contact us again.
Best Regards,
BTC-e Support
Knowledge Base http://[Suspicious link removed]/BTC-e-Support
xxx
User
Posted on: 11 July 2017 05:55 PM
That's understandable, I was just under the impression that after they notified me that it was verified on xbtce's end that the process was complete. Is there an estimated time from this point when I can expect the verification process to be fully finished? Thank you.
I have also included pictures from my xbtce account for [email protected] that said it was already verified, that why I figured that it was over with.
verified on xbtc.jpg (145.76 KB)
verified on xbtc 2.jpg (238.09 KB)
BTC-E Support
Staff
Posted on: 15 July 2017 11:28 PM
Hello
You need to pass verification to e-mail [email protected]
xx
User
Posted on: 16 July 2017 12:04 AM
I'm sorry I didn't understand. Right now I don't have access to
[email protected] because it was hacked. I tried to recover it but all my
recover options were changed. It looks like it's not recoverable ever.]
(http://imgur.com/a/ixfWV) <---- (**LINK TO ACTUAL MESSAGE 6**)
--- (**message 6**) --
[Posted on: 20 July 2017 04:52 PM
Hello,
Just wanted to get an update on my account status. I can also provide all the up addresses that I used to login to [email protected] and currently still have access to if that helps. My ip's match [email protected] as well if you would like to check.
My home iPad that I used to login
104.xx
My home desktop computer is
104.xx
My cell phone ip address
172.xx
Work computer ip address
104.xx
Other work computer ip is
142.xx]
http://imgur.com/a/oO8Uj
After this, my ticket was closed and nobody responds or replies to anything. I know that I fucked up with not having a 2FA on my Gmail account but I believe that I have provided more than enough info for them to unlock my account or change my email to my new email. I have around 5k on my account I worked real hard to earn it. I also like BTC-e and their platform, but I'm not sure why exactly they want to rob me of my coins. I have been on the site since 2013 and the support I'm getting is terrible. Has anyone had any experience with losing access to the main email account registered with BTC-e?
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