Author

Topic: Seed and Authenticator lost (Read 137 times)

newbie
Activity: 2
Merit: 0
January 23, 2018, 02:54:14 PM
#4
Unfortunately my authenticator was from Microsoft. I have Authy now installed. This won't happen twice Cry

I will email Trustedcoin. It is a chance!
legendary
Activity: 3710
Merit: 1586
January 23, 2018, 09:15:42 AM
#3
Alternatively if your authenticator app was authy you can look into recovering access to your authy account via your associated email address or phone number.
legendary
Activity: 2758
Merit: 6830
January 22, 2018, 04:21:34 PM
#2
Usually you can't. You will either need the seed to get hold of 2-of-3 keys necessary to spend the coins or the 2FA to make TrustedCoin sign the transaction to you.

But recently a user[1] said that he emailed TrustedCoin and they gave him his 2FA secret QR (very unlikely but idk). I still think that's impossible, but trying that wouldn't hurt you.

[1] https://bitcointalksearch.org/topic/m.28063727
newbie
Activity: 2
Merit: 0
January 22, 2018, 04:05:17 PM
#1
Hello,

Previous week was a disaster. I lost my authenticator (phone stolen) and lost my seed (bad backup). My bad, but I hope there is a way to unlock my wallet. My authenticator app was filled with 2fa codes from websites, that unlocked my account even without my secret keys. I hope this is also possibel for Electrum.

Please advise me how I can identify myself to reset/remove 2fa on my wallet.

Thanks,
Tim
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