Currently the debt owed is around $7K. We are not in the TX area so it is more difficult for us to do this ourselves. The person in question was making $400 a month payments to us for this total amount, the contract stated 90 days past due and we repo the item in question. They are now way past 90 days for the 3rd time in a row. All previous times were caught up after threat of legal actions within days.
We would negotiate payment based on how much you are able to collect from the customer, we could either do flat fee or percentage, to be agreed upon before collection begins. We do NOT desire to repo the item, too much work and effort. We would prefer prompt payment from them instead as re-possession requires more investment on our part.
We have current address for this person, email, phone and some additional information. We require aggressive collection techniques to be used as we don't have time to continue playing this game or hiring you more times in the future. I'd rather pay out now and get it done with then to do this in another 3 months.
Good luck with this! Hopefully you get everything dealt with. I never thought about outsourcing -- I have an outstanding debt with someone from California but don't have his current information (though I do have official judgements against him from when we went to court).