I think it's better you just write about the company with concrete details or possibly share about them here for people to have a look at there site. You don't yet give a reasonable information of the site and again this wallet provider site doesn't have any name if I may ask? It's very risky for a newbie to come talks about such thing sometimes it's very hard for people to believe them, though there are genuine newbies that are mean for business but sometimes people are afraid to deal with them.
This is a concrete observation I think allot of information is not provided even the telegram link I enter has not to show, I believe with all you have ask OP let him make provision of the company and more essential details to help access it.
