sent BTC to Ruxum wallet.. Ruxum wallet does not cooperate [resolved]

donatello

newbie

Activity: 45

Merit: 0

Quote from: Stephen Gornick on April 11, 2012, 11:39:05 PM

The last forum activity was in August apparently:
- https://bitcointalksearch.org/user/chad-27129

- http://techcrunch.com/2011/07/18/ruxum-wall-street-level-security-comes-to-bitcoin-with-new-exchange/

Or via LinkedIn:
- http://cn.linkedin.com/in/chadpank

Thanks. Nice to at least have an IRL identity responsible for the site. I'm gonna bug you about it forever if I don't get my BTC, Chad. Cool

I eventually found an email address on their site, hopefully they get back to me and it gets resolved.

EDIT 4/16: This was actually resolved a few days ago. They credited my wallet with my BTC and I was able to withdraw it. Cheers.

Stephen Gornick

legendary

Activity: 2506

Merit: 1010

Quote from: donatello on April 11, 2012, 09:49:43 PM

Any suggestions? Anyone know how to get in contact with them? Have any idea what's going on? Thanks.

The last forum activity was in August apparently:
- https://bitcointalksearch.org/user/chad-27129

- http://techcrunch.com/2011/07/18/ruxum-wall-street-level-security-comes-to-bitcoin-with-new-exchange/

Or via LinkedIn:
- http://cn.linkedin.com/in/chadpank

donatello

newbie

Activity: 45

Merit: 0

I didn't realize Ruxum had kind of bit the dust and sent BTC there. My wallet account hasn't been credited long after the transaction went through on the block chain. I don't know if there's just some problem with crediting my account or if they're totally not operational anymore or what. The support link on their page appears to be kaput: http://help.ruxum.com/system/site_not_found

Any suggestions? Anyone know how to get in contact with them? Have any idea what's going on? Thanks.

Topic: sent BTC to Ruxum wallet.. Ruxum wallet does not cooperate [resolved] (Read 1475 times)