Author

Topic: Shapeshift.io is holding my transaction (Read 302 times)

newbie
Activity: 3
Merit: 0
July 06, 2017, 12:04:18 AM
#3
That's unacceptable. I've had trouble with Shapeshift as well  Angry. Now I will only use FlippyCoin.com
sr. member
Activity: 1400
Merit: 347
June 13, 2017, 02:30:39 AM
#2
They finally contacted me. I hope this matter can be settled.

The network is too slow, I can't trust to convert with that timer only allowing some minutes.
sr. member
Activity: 1400
Merit: 347
June 13, 2017, 12:30:20 AM
#1
I've required a conversion by 12AM from 12th June, from 0.25BTC to 1.75ETH.

The ETH wallet is acessed through https://www.myetherwallet.com

13 hours and 67 confirmations later, the wallet is still with the same 1.208 ETH that was before. There was no change to it. It would have to be 2.95ETH.

I know the bitcoin network was slow yesterday, but it is stated on their website that they would provide a refund in case their timer expired.

I did provided a bitcoin address for a refund, but there was no refund. I had 1 bitcoin before and now have 0.7495BTC. It is unchanged for the past 13 hours.

Now, I want to known: is shapeshift.io a scam? Or is the myetherwallet.com which is defective?

Was the money converted or is shapeshift holding it? Why it didn't refund if the refund is said to be automatic?

I contacted the support five times already, they didnt answer.

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