Author

Topic: simplefx is scam (Read 556 times)

full member
Activity: 175
Merit: 100
November 22, 2017, 05:13:01 PM
#14
It's final. I just got an email from their support. They will not refund the BCH trades profits from that weekend due to their "liquidity partners". We got absolutely no notice that trades would be invalid. Simplefx allowed customers to trade for days on a currency they would ultimately cancel, which tied up my funds from trading on other currencies. Just great...
sr. member
Activity: 686
Merit: 251
I'm investigating Crypto Projects
November 18, 2017, 10:30:56 AM
#13
We have discovered a malfunction of our Liquidity Provider’s bridge function. In result of the malfunction, our Bitcoin Cash Liquidity Provider has not been able to fill our Clients’ orders since 11th November 08:55 UTC. Acting in accordance with point 27.2 of SimpleFX Terms of Use and Customer Agreement, we were forced to cancel all BCH trades placed after the above-mentioned time.

Trading on BCH currency pairs will remain halted until the issue with current Liquidity Provider is fixed, or until we come to an arrangement with a new Liquidity Provider.


i think simplefx is scam! This problem was not technical! they took almost .5 btc!

I think you have to test with less then .5BTC thousands of people in crypto are not human but animals and will eat your flesh. You have to understand that not everyone is nice like you they will eat  you (did I say that already?)
newbie
Activity: 12
Merit: 0
November 18, 2017, 10:24:16 AM
#12
I trade in LTC there and have no problems.
full member
Activity: 175
Merit: 100
November 18, 2017, 07:24:32 AM
#11
We have discovered a malfunction of our Liquidity Provider’s bridge function. In result of the malfunction, our Bitcoin Cash Liquidity Provider has not been able to fill our Clients’ orders since 11th November 08:55 UTC. Acting in accordance with point 27.2 of SimpleFX Terms of Use and Customer Agreement, we were forced to cancel all BCH trades placed after the above-mentioned time.

Trading on BCH currency pairs will remain halted until the issue with current Liquidity Provider is fixed, or until we come to an arrangement with a new Liquidity Provider.


i think simplefx is scam! This problem was not technical! they took almost .5 btc!
hero member
Activity: 1330
Merit: 569
November 18, 2017, 03:36:46 AM
#10
We have discovered a malfunction of our Liquidity Provider’s bridge function. In result of the malfunction, our Bitcoin Cash Liquidity Provider has not been able to fill our Clients’ orders since 11th November 08:55 UTC. Acting in accordance with point 27.2 of SimpleFX Terms of Use and Customer Agreement, we were forced to cancel all BCH trades placed after the above-mentioned time.

Trading on BCH currency pairs will remain halted until the issue with current Liquidity Provider is fixed, or until we come to an arrangement with a new Liquidity Provider.


This your announcement is what should have come earlier and announced to everybody either via mail, on the forum or Twitter in other to notify everybody of the current development. A lot of people would have read the thread, make their conclusion about you service and won't even come back to know if you have a response or not.

In this crypto market no matter the side you are operating from, timely customer support and relations is key because trust here is so fragile, of its an offline company, I could easily walk into their office and get things resolved but not online where your location could be the other side of the world. Do well to work on this and refund as soon as possible the moment their orders are cancelled after necessary notifications though.
full member
Activity: 618
Merit: 103
SimpleFX.com - Free Trading & Investing App
November 17, 2017, 09:04:49 AM
#9
We have discovered a malfunction of our Liquidity Provider’s bridge function. In result of the malfunction, our Bitcoin Cash Liquidity Provider has not been able to fill our Clients’ orders since 11th November 08:55 UTC. Acting in accordance with point 27.2 of SimpleFX Terms of Use and Customer Agreement, we were forced to cancel all BCH trades placed after the above-mentioned time.

Trading on BCH currency pairs will remain halted until the issue with current Liquidity Provider is fixed, or until we come to an arrangement with a new Liquidity Provider.
sr. member
Activity: 308
Merit: 250
November 16, 2017, 06:16:44 AM
#8
You posting this in the wrong section.
Try here -> https://bitcointalk.org/index.php?board=83.0
member
Activity: 196
Merit: 11
November 16, 2017, 01:02:14 AM
#7
Simplefx is a great scam site. The owners of these type of scam sites are cyber thief, they are simply looting investors money.
newbie
Activity: 16
Merit: 0
November 14, 2017, 02:05:41 PM
#6
Life is for living.  Treat yourself well.
sr. member
Activity: 610
Merit: 261
November 14, 2017, 02:17:43 AM
#5
Write to support just as someone suggested, don't kill yourself for over a money that isn't worth to die for
so what is worth to die for?
member
Activity: 116
Merit: 10
November 14, 2017, 02:02:48 AM
#4
Simplefx is scam. i withdraw 0.45 btc yesterday. Simplefx canceled.(we have discovered a malfunction of our Liquidity Provider’s bridge function. In result of the malfunction, our BitcoinCash Liquidity Provider has not been able to fill our Clients’ orders since 11th November 08:55 UTC. Acting in accordance with point 27.2 of SimpleFX Terms of Use and Customer Agreement, we are forced to cancel all BCH trades placed after the above-mentioned time.)

This my last money, if not withdraw today i will kill myself!

simplefx  account number 114075
Write to support just as someone suggested, don't kill yourself for over a money that isn't worth to die for
full member
Activity: 159
Merit: 100
November 14, 2017, 01:06:26 AM
#3
This is idiotic, thy don't you just kill yourself, no one cares
jr. member
Activity: 49
Merit: 10
November 13, 2017, 02:44:18 PM
#2
Simplefx is scam. i withdraw 0.45 btc yesterday. Simplefx canceled.(we have discovered a malfunction of our Liquidity Provider’s bridge function. In result of the malfunction, our BitcoinCash Liquidity Provider has not been able to fill our Clients’ orders since 11th November 08:55 UTC. Acting in accordance with point 27.2 of SimpleFX Terms of Use and Customer Agreement, we are forced to cancel all BCH trades placed after the above-mentioned time.)

This my last money, if not withdraw today i will kill myself!

simplefx  account number 114075
Dude its just money not your life you can do without it dont do anything wrong please . you need to learn lessons from mistakes , you can send a mail to website i hope you get your money back.
full member
Activity: 175
Merit: 100
November 13, 2017, 02:18:13 PM
#1
Simplefx is scam. i withdraw 0.45 btc yesterday. Simplefx canceled.(we have discovered a malfunction of our Liquidity Provider’s bridge function. In result of the malfunction, our BitcoinCash Liquidity Provider has not been able to fill our Clients’ orders since 11th November 08:55 UTC. Acting in accordance with point 27.2 of SimpleFX Terms of Use and Customer Agreement, we are forced to cancel all BCH trades placed after the above-mentioned time.)



simplefx  account number 114075
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