I don’t want to be boring and I don’t like skrill because in the past they closed my account because I withdrew bitcoin from my skrill account to my bank card, but one thing I saw was that skrill support was very efficient in answering my questions, that's why i don't understand why you are asking for help here on the forum instead of asking for help from skrill support?
Ive contacted skrill like 4 times or so. Uploaded recent utility bills, that were clear and readable.
In my opinion its a scam anyhow. Skrill blocked perfectly verified accounts for no reason.
There were different countries involved.
Contacts confirmed similar things happened to them.
Phone support is the last option, but the country that account was registered in has no phone support.
Don't want to get too involved with these Scammers anyhow.
Apparently they think its ok to steal money.
I dont think anything is recoverable. But wanted to give it a try here.
It definitely is a good idea to stay away from Skrill/Neteller in the future.