Author

Topic: SOLVED (Read 320 times)

jr. member
Activity: 38
Merit: 1
January 31, 2021, 11:46:55 AM
#15
So the issue is resolved OP? (I can see the title as resolved). If it is completely yes then you should  thanks them and lock this thread before starting another criticism in your already solved topic. If anybody face something bad then they will create for them in future. So topic should be locked with you final message here. Thank You

I already said it got resolved twice, also in their thread.

jr. member
Activity: 38
Merit: 1
January 31, 2021, 01:12:04 AM
#12
I said, THEY DID NOT DELETE MY MESSAGE MY POSTS. Understand now? They are in the thread for everybody to see.
Did I ever say they deleted my posts??? NO! Please read before writing your nonsense here!

Then who did this? who is making nonsense things here. Roll Eyes

All they do is delete any criticism in their thread, that has been going for months now.


Seems like this demo guy can't read. I am not on their ignore list, why would I be.
You can be on anyone's ignore list even without any reason, any member can put you on ignore and welcome to mine as well. Tongue


Wow, I explained it 4 times and yet this girl is still talking about deleted posts, wtf. I said 4 times they did not delete my posts, but countless ones of other members.
I am convinced now, you must be a spammer, troll or simply stupid. Maybe all of these things. Welcome to my ignore list .

And like I said, case is resolved, so spam somewhere else.
jr. member
Activity: 38
Merit: 1
January 30, 2021, 11:02:04 PM
#10
Seems like this demo guy can't read. I am not on their ignore list, why would I be.


I said, THEY DID NOT DELETE MY MESSAGE MY POSTS. Understand now? They are in the thread for everybody to see.
Did I ever say they deleted my posts??? NO! Please read before writing your nonsense here!

I don't want to share my swc ID, for now. I have clashed with them before, that's true. But only on swc, not here.

And what the problem was I clearly posted in the opening post:

"At the time of the blackout I was registered in a 3000chip BigO tournament ( 0.003btc ) and a 5000 heads up BigO tournament ( 0.005 btc ) . Both tournaments I was obviously unable to play as the software broke down as well."
No cash game and I wrote it was on new years eve.


ANYWAY, swc finally replied:

Hi xxxxx, we sincerely apologize for the miscommunication. Due to a technical issue on our end, it appears we never received your email from weeks ago, and that is why we did not respond to it. We have issued a 5k Ticket and a 3k Ticket to your account, as well as some additional chips, to make up for the inconvenience and delay. Thank you for being patient.



- SwC Support
legendary
Activity: 2436
Merit: 1189
Need Campaign Manager?PM on telegram @sujonali1819
January 31, 2021, 11:26:22 AM
#9
So the issue is resolved OP? (I can see the title as resolved). If it is completely yes then you should  thanks them and lock this thread before starting another criticism in your already solved topic. If anybody face something bad then they will create for them in future. So topic should be locked with you final message here. Thank You
member
Activity: 171
Merit: 17
January 31, 2021, 11:16:47 AM
#8
According to the main thread, the issue has now been resolved and OP has been compensated.

Nevertheless, I would like to issue a stark warning when it comes to SWC, they have changed significantly over the last few months and entirely for the worst.

Everyone who has been around during FTP times knows what might be coming. SWC cannot be trusted anymore, as sad as that is.
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
January 31, 2021, 12:40:41 AM
#7
I said, THEY DID NOT DELETE MY MESSAGE MY POSTS. Understand now? They are in the thread for everybody to see.
Did I ever say they deleted my posts??? NO! Please read before writing your nonsense here!

Then who did this? who is making nonsense things here. Roll Eyes

All they do is delete any criticism in their thread, that has been going for months now.


Seems like this demo guy can't read. I am not on their ignore list, why would I be.
You can be on anyone's ignore list even without any reason, any member can put you on ignore and welcome to mine as well. Tongue
jr. member
Activity: 51
Merit: 3
January 30, 2021, 12:41:22 PM
#6

Seems like swc is running out of money now that many regs are striking and have withdrawn their money.

Cant even reply to my mails, posts or my scam accusation thread.

This is how far we have come now.

If you could let us know what your screenname/names are on SWC are, that would be very helpful to figure if this is incompetence on SWC's behalf or if you are one of the many regulars that SWC has chosen to ignore and/or mistreat in support's recent policy shift of playing favorites with regards to answering emails, monitoring chat, and providing refunds for site outages.

If you don't feel comfortable outing your SNs, that's completely understandable. If this is the case, please let us know if you have clashed with SWC's chat moderator or support in the past.



Why can't you prove that they deleted your message, can post the screenshot to make your claim valid!



SWC has 200+ deleted posts in their thread.  I don't think it's necessary to prove that there is a very likely chance SWC has deleted one of btcgrin-vic's posts.

I also think btcgrin-vic's native language is not English. I think btcgrin-vic doesn't fully understand what you are asking of him, nemo.

I also don't fully understand the details of the problem. Was it a cash game? Was it a tournament? Was this on Dec 31st?

[moderator's note: consecutive posts merged]
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
January 30, 2021, 11:23:30 AM
#5
They know about my issue, look at the thread, I wrote about unanswered emails several times as well as giving a time to answer before I create this accusation.Those posts are there for everybody to see. Obviously you just comment without looking.
Check the time of my posts and check when they have been online the last time, coming to a conclusion? I make it easy for you, they are aware and still they give no statement, just like to all the other things many players complained about lately ( 3 rake increases in 6 months, the incident with xgoodfella who stole 2k from some other players, chat bans for no reason, swc employees that play at the site, and so on ).

Why do you reply anyway? Until now what you wrote is just some nonsense so please stay away. You even wrote about " the amount staked on the bets" , what is wrong with you?

If you have no clue just dont reply, thank you.

What if you are on their ignore list?

I saw your all the posts on their an and as well your post history, Can you open your eyes and see I quoted another newbie also posted the same which is not possible without going through multiple pages! Roll Eyes

Why can't you prove that they deleted your message, can post the screenshot to make your claim valid!



Seems you lost your mind or simply wanted to waste the time of others, he can't even understand that I am trying to help. Tongue
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
January 30, 2021, 10:08:15 AM
#4
First , it says " the amount staked on the bets" not staked bet amount. But anyway, makes no sense.  Undecided
Second, of course its bad for their reputation because what they do is bad. I asked them 2 times in the thread why don't answer emails, no reply. Other people have the same problems. I also warned them if they ignore me again I have to open this thread, no reply.
No reply to emails as well. All they do is delete any criticism in their thread, that has been going for months now.

Somebody else posted this thread in their thread as well and they have been online, no reaction.

I just want my refund, it has been 4 weeks now. Ignoring your players is not the way to go. I will create a flag as well if after this weekend this hasn't been solved, what else can I do?

Welcome to the internet where we can't expect the formal English all the time!



I saw that their ANN is self moderated so they can choose which post wants to be deleted on their own but atleast you can post the deleted notification PM which confirms that they know about your issue but don't want to get any attentions



Seems no one interested in your case, why am I the only one replying here? Huh
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
January 30, 2021, 07:50:42 AM
#3

I am not a newbie, I am in this forum for over 1 year. Maybe I am not posting but I am reading. Wink

Anyway, still no email and no statement from the bitcoin talk account although being online several times. Me and and other guy posted the link to this accusation in their thread, they have been online since, no reply. Email also no reply. What a joke.

Please read before posting, it has nothing to do with bets that vanished, this is a poker site and I was registered for 2 games.
About the proof of accusation. Please tell me how I can proof that I was registered in the tournaments and I will. They can check it for sure but they are not responding.

Probably they put you on ignore because it seems you are trying to ruin their reputation with your words, oh yeah its just my guess.



I think you should read it clearly, "staked bet amount"! Huh
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
January 29, 2021, 06:47:46 AM
#2
It seems the amount staked on the bets vanished due to the loss of domain and it never get refunded into your wallet, am I right?



You said that you didn't get any replies to your mails over 3 weeks now but you posted this issue about 5 days ago precisely but its still a lot of time to get answer from their representative, hmmm I am not having much experience in it but if you are saying the truth then they should be given nagative tag for not answering any questions from you.

But you also didn't provide any roof to claim your accusation. Roll Eyes



I guess swcpoker just plans on stealing my 4k chips? I emailed a dozen times,I messaged via twitter and posting here ,what gives swcpoker?
Also why ban my chat on seals just for bringing this up there ?

I am 1up1 on swcpoker

Another newbie claims he didn't received his chips but no response to it as well, ignoring questions is not a good behaviour in my opinion.
jr. member
Activity: 38
Merit: 1
January 28, 2021, 10:51:42 PM
#1
solved
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