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shasan

copper member

Activity: 2338

Merit: 1293

Need a Bounty Manager? t.me/shasan32

Quote from: ?? on ??

I WANT TO MAKE A FEW THINGS CLEAR.

- I AM NOT REFERRING TO CASH OUT BEING ENABLED OR DISABLED!

- ODDS WERE STILL AVAILABLE WHILE THE GAME WAS IN OVERTIME BUT MY BET HAD ALREADY BEEN VOIDED!

-I HIGHLY DOUBT IT WAS A "MANUAL" MISTAKE. REGARDLESS, ITS A BIG ISSUE BECAUSE IF MY BET WOULD HAVE WON, THEY SURELY WOULDN'T HAVE ADJUSTED IT.

I have read your post and it seems something wrong for first time. And you see result which is voided. But on that time you also noticed the game was running for overtime. And latter you noticed you were in loss as on overtime your team loss. I don't think they would not give the payment if you win. But as you have not won finally, you should not try to ask for payment.

iamwithyou

member

Activity: 153

Merit: 13

Quote from: Maasdamer on October 01, 2021, 02:46:06 PM

Quote from: kontrakwel on October 01, 2021, 02:42:10 PM

I checked the story, it seems that it was an human mistake that they settled it incorrect.
Your bet was lost, as the match result was including overtime.
cashout option is a nice option, but you cant blame bookmakers if this option is not available.
I dont see any problem here in this case.

Its a big problem. If he knew the game was still running he could easy bet the other side to have a profit (in case cashout was unavailable) .
They made him think he won so he didnt take these possible actions. Its super misleading in my eyes.

Oh Now get it (I am not into sports betting), You are right that if cash out option is disabled deliberately it is a border line scam attempt.

Maasdamer

member

Activity: 622

Merit: 36

Quote from: kontrakwel on October 01, 2021, 02:42:10 PM

I checked the story, it seems that it was an human mistake that they settled it incorrect.
Your bet was lost, as the match result was including overtime.
cashout option is a nice option, but you cant blame bookmakers if this option is not available.
I dont see any problem here in this case.

Its a big problem. If he knew the game was still running he could easy bet the other side to have a profit (in case cashout was unavailable) .
They made him think he won so he didnt take these possible actions. Its super misleading in my eyes.

kontrakwel

jr. member

Activity: 56

Merit: 6

I checked the story, it seems that it was an human mistake that they settled it incorrect.
Your bet was lost, as the match result was including overtime.
cashout option is a nice option, but you cant blame bookmakers if this option is not available.
I dont see any problem here in this case.

Maasdamer

member

Activity: 622

Merit: 36

I had something simliar a few weeks back but it wasnt about so much money. This happened at Stake as well.

Had pretty much exactly the same, they voided my basketball game, even though there were still like 3min to play.

My team was up and I could have easily cashed out with a profit. Due to the void I wasn't able to cashout or take any action.

In the end my team lost and suddenly my bet result got "adjusted" to a loss.

I mean, yeah my selection lost, but you can't void a bet mid game and then suddenly adjust it to being lost. This takes away the cash out possibility. And also, a void is a void. If this was common practice they could just do this all the time. Void games without any explanation , if the selection wins the void stays, if the selection loses the void gets adjusted.

iamwithyou

member

Activity: 153

Merit: 13

I don't understand it. You lost and you want to be get paid because of human error?

LetsGetIt834

jr. member

Activity: 58

Merit: 1

SOLVED

Topic: SOLVED (Read 123 times)