Topic: (SOLVED) Cloudbet SCAMMED me - Not giving my 25086 withdrawal (Read 520 times)

You should lock this topic and made an official post that the problem is solved it's unfair for Cloudbet that this thread is still open you did the right thing changing the title from Scam accusation to Solved, now complete it by posting about the issue and locking it.

Appologies for that. I was actually trying to modify this topic and accidentally moved here. Trying to get it sorted as am not very experienced here

how does it ruin the company name when the issue has been solved and the user who complained has been paid full of the price he thought that he was scammed? and yeah, rajatabbey1234 is correct that people should know what happened.

now I am curious why was this thread was moved on Bitcoin Discussion > Legal > when the thread was actually created as a scam accusation to cloudbet.

you should dellete your post your ruin the company name.

you should dellete your post your ruin the company name.

well, that's fine. what should you do now?
First, you need to rename the subject of this topic to [SOLVED] or something like that.
Because you can't delete your flag, you need to oppose them and ask other people which support it, to do the same thing.

Hello all,

I received my money. Thanks so much for helping. Really appreciate the same.

Hello,
Please bear with me if I cannot make you understand few things but it's all in the link I shared. So let me confirm all the things here step by step and you can see the link screenshots and can see the relevance:

1. I asked for a withdrawal from Cloudbet on the 12th of March for 25086 USDT which they haven't sent me and indeed blocked my account( screenshot of withdrawal requests are in the link that I shared).

2. They asked for verification documents that I sent immediately to them and they told me that they wil investigate my account/s and give me a decision(also in the link provided)

3. They asked me about any other account if I used and I told them about any account or accounts that I ever used on 15th March.

4. Since then I have only received replies which are kind of automated ones(on the emails - screenshots in the link)

5. Rest details are on there main link i.e. https://bitcointalk.org/index.php?topic=333552.6980 (page 350-358)

As far as things in my knowledge I can give you these details and am trying to do everything to show people what misjudgement or negligence am going through. Please help me with this case as the money was my hard earned money and am really frustrated that I still don't have anything from it.
Also my deposits with them are about 42000 USDT AND 3.54 ETH which I lost and I recovered 25086 USDT which I tried to withdraw but they are still holding my withdrawal even after 40 days.

@rajatabbey1234 - Please note that sometimes account verifications can take a little longer depending on the nature of the verification itself but rest assured that you'll be able to access the account after all the necessary checks have been made.

I messaged the Player Safety team so that they can expedite the verification process for you. The support team will message you as soon as there is an update.

Hello Cloudbet,

You wrote these things here but did you also write that I informed you already that I was unaware of the terms regarding accounts and after I received your email regarding the multiple accounts and informing you about my accounts that were irregularly opened? Its all in the album that I shared above and anyone can see the conversations that I had with you I don't have to hide anything because I have always played fair. Now regarding what happened let me explain in detail which I have mostly explained you on the email conversations:

1. My first and only account that I ever used till 15th FEBRUARY 2021 was the date after which I lost the 2FA for it.

2. Being unaware of multiple accounts Terms I made the other account (irregular one as your terms say) was created and used from 21st Feb to 5th March 2021 and was made through facebook and the deposits in that account are about 38000 USDT and 3.54 ETH and one withdrawal of around 7700 USDT. This was through facebook login. Never used it after 5th March 2021. PROOF below:

https://etherscan.io/address/0x26d1e5B2245Ae207397603cA5209DB3574C11037

3.Last and recent one - Facebook access denied so I logged in through my Google account on the 11th March night time and deposited two times a total of about 4040 USDT and made a withdrawal request of about 25086 USDT just after 2-3 hours of creating this account after which you blocked my account and everyone knows what happened after.. PROOF below:

https://etherscan.io/address/0xe5858e1103953Af28d590a5228579dF9B63De9be

Please note that I don't have any allegations as such and just want my money back. I have seen cases like these when someone is unaware and you tell them as your terms say that ALL BETS OF IRREGULAR ACCOUNTS WILL BE VOID (loosing or winning) and you refund the deposits. In that case as I have given you the facts and everything you desired by March 16th aren't you taking too much time? If I seek or you give me my deposits also then my deposits in the irregular accounts as termed in your Terms are about 42000 USDT plus 3.54 ETH and one withdrawal of around 7700 USDT(IN THE TWO IRREGULAR ACCOUNTS OPENED UNKNOWINGLY ABOUT THE TERMS). I just know that I have played and mostly lost so atleast am eligible for my winnings here otherwise my deposits are far more than the withdrawal am seeking(which is my own winnings)

Also note that as any new account was created and used the old account was never ever used again as I couldn't access the last one..

You create two flags against Cloudbet and asking for flag support, that's OK.
But we have one problem here, you did not post clear evidence of whats happened here. In the second post on this topic, user @acroman08 show you how really scam accusations need to look but you ignore this.
Your proof is a bunch of screenshots from chat, who has the will to read it this way? even if we ignore the fact that it is possible to manipulate there.

So, you can't expect any support until you present us with all the evidence. evidence that clearly indicates fraud, and for which it is not necessary to read miles of meaningless conversation. If you are not sure how to do it, check other topics in this section, and saw how other experienced members create scam accusations.

Hello and thanks for your message. Firstly I would like to tell you that I opened this thread as informed and suggested on the Cloudbet forum here by the readers.

About blaming them I have told them everything sent every document possible and all the things were completed by March 15th-March 16th. Now as you said bookmakers want to let players play and loose that could have been possible case with me as I would have done the same but my account was and is still locked and I have no access to it which is making me more curious. About the games you are talking I have usually only played two games ever i.e. bacarrat and dragon tiger and I don't know how would they be shady as I play those when I go physically to a casino as well(These were all live games like am in a casino physically) Am not worrying because I played a shady game or broke terms am worrying because it's my money and 25086 USDT isn't a small amount. I have lost about 38000 USDT and 3.54 ETH on Cloudbet and wasn't ever asked for the verification and no investigation for that but that day when I played for 4000 and won 21000, tried to withdraw 25086 USDT I seemed suspicious. If you see my case clearly and step into my shoes you would see a lot that you cannot observe right now.

Thanks for the concern. Yes they are replying to me but I somehow feel sad that I have been always very fair to them and trusted them a lot and in return what am getting? Its just that I feel they are playing around with me and just delaying my withdrawal in that name of verification and investigation which shouldn't take like this long i.e. 24 days. Am really fed up of this attitude of clouddbet hence I made this thread.

I can understand what you mean to say but people have to understand that a person whose money is stuck with a website that he has been using for quite sometime is very very frustrating. My withdrawal of 25086 USDT which isn't a small amount still am being patient and not taking any other actions as I always believed that cloudbet could solve the issue and come at a conclusion soon. Although 23 days is a hell lot of time and I have seen other issues with Cloudbet in which they have solved these type of things in time but 23 days is a lot of time for checking a normal persons account whose just played only one type of game in casino mostly and nothing else. Also I have never held money there, I either put it and loose it at the same time or I just withdraw it if I win. Just that the person who has been through these type of things understands the real pain in waiting for own funds.  

is a lot of money and I imagine that you must be living in hell, there are many days that you are doing post on the cloudbet thread and you even created an account here on bitcointalk because of your problem. but you have to be more patient .. according to this post:


they are verifying your account and will contact you when they have finished verifying

stay calm and be more patient

they are verifying your account and will contact you when they have finished verifying

stay calm and be more patient

Hi there, rajatabbey1234,

Thanks for your response. Yes, we completely understand your frustration, and please rest assured that you will receive an email from the support team as soon as the account verification has been fully completed.

Forum readers, please feel free to contact me via PM if you have any questions, suggestions or if you'd like to share your opinion with us. You can also share your thoughts directly under the Cloudbet Thread.

Have a great week ahead everyone!

Hello there this process is going on since 11th March, 2021 where I made an account and played only for 2-3 hours and I won so I asked for my withdrawal of 25086 USDT from CloudBet. And then the story started they asked for verification documents and so I sent those and then from that day they are just investigating my issue and I fail to understand what's the problem. It isn't a small amount so I just need my money and the emails and msgs I get from them look the same i.e. automated ones. I don't know how to put pictures or screenshots here although I have many proofs of my withdrawal requested if someone can let me know how to post pics I shall put everything. In the meantime what I can provide here is the deposit in that account that I did :

Also the link to the complain I posted on AskGamblers is below:

https://www.askgamblers.com/casino-complaints/cloudbet-casino-withdrawal-delayed-a-lot-by-casino

when did you send your identification to be verified? have you contacted their forum representative to maybe ask and assist you to resolve this issue faster or maybe update you about the progress? sometimes a little patience can make a lot of difference.

anyway, can you please provide evidence to back up your claim and I suggest you follow the format below when adding your evidence to your thread?

Hello there this process is going on since 11th March, 2021 where I made an account and played only for 2-3 hours and I won so I asked for my withdrawal of 25086 USDT from CloudBet. And then the story started they asked for verification documents and so I sent those and then from that day they are just investigating my issue and I fail to understand what's the problem. It isn't a small amount so I just need my money and the emails and msgs I get from them look the same i.e. automated ones. I don't know how to put pictures or screenshots here although I have many proofs of my withdrawal requested if someone can let me know how to post pics I shall put everything. In the meantime what I can provide here is the deposit in that account that I did :

https://etherscan.io/address/0xe5858e1103953Af28d590a5228579dF9B63De9be