It wasn't the wrong 2FA, I literally just had setup my account 10mins before.
And the 2FA is titled EXONIUM and is the most recent. It started working again after I told them I have the backup code and "this is ridiculous."
But my funds are still stuck even now, and instead of helping they have resorted to mocking me.
Look at my order bottom of image (the one that has the option to 'cancel' not yet clicked),
then compare to the live buy/sell price on the order book.
Now look at the order book, at the order i'm buying has gone down by the amount I executed.
From 6 to 1, and my order is for 5EOS. But look.. my order has 0% filled and now the only option I have left to do is cancel it right???
Now look at all the order stuck cancelling. All of these should have been executed as above.
Note in the first image the 2.8usdt order is a bot that pops up and vanishes very fast, the screenshot got it, but that wasn't the order I was trying to buy.
Also they only allow whole EOS purchases which leaves you with dust.
They also put in their support information, you can be blocked for cancelling orders:
SO on an exchange which has an issue no other exchange has.... they also have a policy to punish people for being victims of this isssue?
I've traded on over 40 exchanges... I've been in many traps and many scams.. from C-Cex xvg robbery to Coinsmarkets ddos, Cryptopia hack, Nova lockout, tradesatoshi exitscam. et cetera.
I know a trap when i'm in one and this exchange is highly suspicious conduct and my USDT was stuck there from 10 minutes after registering.
In a technical glitch they refuse to acknowledge.
They said to me "it doesn't make sense for us to take a mere 149USDT from you, take a chill pill".... lmao
Even if they do end up releasing my USDT or EOS what ever the case may be, it is likely a mechanism they use to trade peoples liquidity on the D-Low.
I've seen Yobit and TradeSatoshi do the same thing.
I will rephrase my warning.... Exonium has been arogant to deal with, and they are not fit to run a website let alone a cryptocurrency exchange,
whether they are intentionally scamming anyone, is unknown. But I felt compelled to warn people, to be cautious here.
In response to your reply about the 2FA procedure, they asked me in support email when my 2FA wasn't working for my ID, I told them it wouldn't help as I had just setup my account and wasn't verified yet (then 2FA started working again as aforementioned). But that is also a trap. They say verification is not required, 2BTC withdrawal limit, an 100BTC limit if you submit documents.
I'm used to high withdrawal fees and lying about KYC requirements from Hitbtc, and Exonium hasn't asked me for verification again. They responded to my support reply saying "as mentioned your account is locked due to wrong 2FA", but I can login fine now... and it isn't locked. And they said they are investigating the EOS/USDT trading issue and "Do look forward to our update regarding your EOS trade" in those words.
Like how much does EOS need to drop before they are going to give me my executed order, which should have gone through at the time I made it. At the precise price of the sell order... and as shown; the sell order decreased by the amount of my order. I did this last one to demonstrate...
The other orders you see cancelling... all of those the full sell order vanished as I completely filled it.. with my buy order. I still have 1.35% of my funds stuck in USDT because they don't allow you to buy a fraction of one EOS ... haha.. it is alllllll veeryyyy susssppicious.
See... all of my USDT stuck in orders that won't cancel... and 2.1 USDT dust I can't spend, and cost 2USDT to withdraw...
And you can convert dust to their trash tier CSM token, which is redundant on their own exchange whilst the swapped version
is happening on digifinex atm. Jeheesus. Could they be any less subtle.