Topic: [solved] help 1 BFL single not working (Read 682 times)

How did you fix it?

Got in touch with sonny at BFL, and now its working great, BFL customer service is great!

hi all, first time posting. i have been mining for a couple months now ever since i found out about bitcoin. i recently received 3 bfl singles and im having a problem with one, the other two are working great. i understand that bfl is swamped with emails, so even though i sent them two emails i am posting here to see if someone can help me. this is what i sent them and is where im at currently. thank you in advance.

"i have received my 3 singles thank you 2 are working great, 1 is not. of the 3 singles i received the one that is not working is the only one with a fan attached to the bottom. the other two are working great, thank you. i have used easyminer to try all the different firmware versions, when i do a light diagnostic it comes back 100 throttles no errors no submissions no nonces and the mhs during diagnostic is at 4000-5000mhs, extremely high hashs, strange?. when i did auto-tune it came back with 824mhs "unit ok", so i uploaded firmware 824 powercycled multiple times and uploaded firmware multiple times, still no nonces/submissions during diagnostics or mining. when testing or mining the front led immediately starts to flash and the nonce led inside never blinks or turns off. in cgminer other 2 work great, this one is at 200mhs with no shares submitted? help me please!"