Most service I know of wouldn't even have bothered.
But they have no alternative choice too as bestchange delisted the service of uniochange as well as okaychanger would do the same. And as they have mistake too they took the decision to pay 50% which is good both for the customer as well as uniochange. 
Topic: [Solved] UnioChange exchanger is scam!! (Read 495 times)
It's good to know that both parties came to a common understanding and the issue was resolved. As a result of this incident, I do hope that both sides learnt a lesson from the mistakes they made and this sort of thing never happens again.
Kudos to UnioChange for paying up part of the money. Most service I know of wouldn't even have bothered.
Kudos to UnioChange for paying up part of the money. Most service I know of wouldn't even have bothered.
@OP, We heard from both sides. I believe UnioChange doing their business unprofessionally but also you did some mistakes. Look like you provided all the info to a scammer and he took advantage of it. You shouldn't contact them via Telegram search. Use Telegram "handle" what they mentioned on their official website. Or you should be on email as you started with the email.
This case becomes a bit lose/lose situation. If they pay you they will lose that full amount. but if they do not. you will lose that full amount.
It would be good if The UnioChange Paid at least 50% of it since they also managed it unprofessionally and they have mistakes. Also, OP should sacrifice your 50% because you did some mistakes.
That's just my personal opinion, not any Suggestion.
Problem solved. This is what I've suggested to you guys. Glad to hear that you guys took that a consideration.
Thank you for your time 50% of the amount was refunded as agreed screenshot attached
https://ibb.co/gF3pF0R
I want to inform the community that the case has been settled while both party took 50% loss. As both party made mistake from their side though the main mistake done by the uniochange as they had contact on site as well as on email but considered the discussion somewhere else (Telegram I guess). They could verify that before sending the payment. I think it is a good lesson for them. Same type of mistake done by sariful as sariful did not verified the telegram id is of uniochange or a scammer.https://ibb.co/gF3pF0R
Anyway, uniochange please consider my suggestion:
1. Never send any payment base on telegram communication it will be best if you can add live chat on your site and stop telegram communication.
2. Never send payment to the sender or the ordered wallet. If the sender is crypto then verify the refund wallet over email.
3. You mentioned 24/7 service but base on the feedback it seems manual. So, mention it is manual or provide auto service.
4. If your service are offline then mention that your service if offline.
5. If you cant perform the transaction for network issue or something else then refund by the same method by which order placed and do it as soon as possible.
I am changing the title as solved. But will lock the thread latter as you or someone may provide their opinion.
We and the client have agreed that each of the parties will lose 50% of the total amount, which is $1350 Thus, we will return the amount of $ 675 to the customer's account in perfectmoney on the account through which he made the payment
We are aware about it, now would you like to send the payment as you have stated and also provide proof of evidence of the sending the payment. We are waiting to see that you have sent the payment upon your agreement. Wish good luck all of you and thanks both of you for come on an agreement.https://ibb.co/gF3pF0R
We and the client have agreed that each of the parties will lose 50% of the total amount, which is $1350 Thus, we will return the amount of $ 675 to the customer's account in perfectmoney on the account through which he made the payment
We are aware about it, now would you like to send the payment as you have stated and also provide proof of evidence of the sending the payment. We are waiting to see that you have sent the payment upon your agreement. Wish good luck all of you and thanks both of you for come on an agreement. We are glad that the parties have reached a consensus.
We find the decision to be fair and ask the exchanger to follow the previously agreed upon action plan.
As a result, we ask both the exchanger and the OP to write here, on bitcointalk.org, about the final solution of the issue.
.
We and the client have agreed that each of the parties will lose 50% of the total amount, which is $1350 Thus, we will return the amount of $ 675 to the customer's account in perfectmoney on the account through which he made the payment We find the decision to be fair and ask the exchanger to follow the previously agreed upon action plan.
As a result, we ask both the exchanger and the OP to write here, on bitcointalk.org, about the final solution of the issue.
.
We are glad that the parties have reached a consensus.
We find the decision to be fair and ask the exchanger to follow the previously agreed upon action plan.
As a result, we ask both the exchanger and the OP to write here, on bitcointalk.org, about the final solution of the issue.
.
We find the decision to be fair and ask the exchanger to follow the previously agreed upon action plan.
As a result, we ask both the exchanger and the OP to write here, on bitcointalk.org, about the final solution of the issue.
.
We announce that the situation with the client soon will be resolved. Considering the fact the situation was difficult enough, it cost us a lot.
Still, to make both ends meet, we're asking BestChange.com to confirm that the situation would be resolved as all the parts finally came to a mutual conclusion
Once you and sariful will confirm the refund or completion of the order either full or as both of you come to an agreement, I will close this scam accusation and also will remove the complain from bestchange. But the payment or refund should be done which was stated at the time of order. Also, it will be better if you let the community know about your agreement. Still, to make both ends meet, we're asking BestChange.com to confirm that the situation would be resolved as all the parts finally came to a mutual conclusion
We announce that the situation with the client soon will be resolved. Considering the fact the situation was difficult enough, it cost us a lot.
Still, to make both ends meet, we're asking BestChange.com to confirm that the situation would be resolved as all the parts finally came to a mutual conclusion
Still, to make both ends meet, we're asking BestChange.com to confirm that the situation would be resolved as all the parts finally came to a mutual conclusion
I see that you are repeating the questions again and insisting on evading the real problem, which is that you gave all your request information on our website to the fraudster and carried out his instructions that he asked of you and your words prove that and the screenshots that you attached prove that and with all this you say we are the fraudsters even though we have completed all your requests This proves that we are not what you say
I am/have to repeat the question as you are trying to avoid my answer. Lets explain again:First email:
Subject:
Code:
Prayer for complete transaction
Body:Quote
I have sent you 1350.00 Perfect Money USD to exchange dogecoin. I have submitted this order for about 3.00 hours ago, but this transaction is not completed yet. If this transaction is not possible then refund this Perfect Money into this-U14597285 account. Please help me for this.
Reply from you:Quote
Your order will complete soon as possible
Second Email:
Subject:
Code:
Prayer for complete transaction.
Body:Quote
I have sent you 1350 Perfect Money yesterday to exchange Dogecoin this transaction is not complete yet. Your website shows transaction complete, but there is no dogecoin credited in my account. Please help me.
Reply from you:Quote
It will arrive delay because doge coin network busy
Third Email:
Subject:
Code:
Prayer for cancel order and refund Perfect Money.
Body: Quote
I have sent you 1350 Perfect Money yesterday to exchange Dogecoin. This transaction is not completed yet. It is very matter of sorrow. Please cancel order and refund me Perfect Money. My perfect Money account- U14597285.
You have not replied of it.Fourth Email:
Subject:
Code:
Prayer for complete transaction or refund Perfect Money.
Body:Quote
I have sent you 1350 Perfect Money to exchange dogecoin 2 days ago. This transaction is not complete yet. As this transaction is not possible at this moment please refund me 1350 Perfect Money. My perfect money account-U14597285.
Reply from you:Quote
You have account at binance?
Fifth Email:
Subject:
Code:
Prayer for complete transaction or refund Perfect Money.
Body:Quote
Sir, I have sent you 1350 Perfect Money to exchange Dogecoin 3 days ago. This transaction is not completed yet. I have sent massage or call many times but you did not response. I request you please complete my transaction or refund me 1350 Perfect Money.
Reply from you:Quote
Thank you for your mail.
Hello dear customer, please note that your money is saved, so there is no need to worry about the delay. It is a technical problem.at the dogecoin network and this is not in our hands, so I ask you to wait and there is no need to worry, everything is fine
Hello dear customer, please note that your money is saved, so there is no need to worry about the delay. It is a technical problem.at the dogecoin network and this is not in our hands, so I ask you to wait and there is no need to worry, everything is fine
Sixth Email:
Subject:
Code:
Prayer for help to complete transaction.
Body:Quote
Sir, I have sent 1350 Perfect Money to exchange Dogecoin 3 days ago to Uniochange. But this site is not completed this transaction yet. I have sent them massage or call many times they says 'wait answer please'. Please help me for this matter.
My order id-19187.
[email protected]
You have no reply of it.My order id-19187.
[email protected]
Seventh email:
Subject:
Code:
Sending code
Body:Quote
0x4c15B9B6E6177f20E745254758ed84b3e33a447E
And you have no reply of it.According to these emails a non sense person will also be able to understand there is no reason/chance to send ethereum or any erc20 token to this wallet.
As I told before, BestChange Should talk with both sides and come up with a solution. Why I am expecting a solution from The BestChange? Because They Provide service, They earn money. They have to take liability if the user got scammed by their partner exchanger. The UnioChange working with The BestChange for a long time. And They are aware of their unprofessional business.
You could tell me that, How can they know that UnioChange Will do business unprofessionally? Do you think this is UnioChange's First case? Nope. Not at all. They have had more cases before. Where was The BestChange team that time? Why do they do the investigation now? Why they didn't investigate before when the First Scam accusations were raised against The UnioChange?
Don't you think The BestChange team is liable for this? I didn't ask them to pay users. I asked them to talk with both sides and come up with a solution. Delist The UnioChange From their site is not going to help OP.
Here is another case. it was in 2020.
Are you going to say by the time they came to a decision to delist, they never communicated to either parties?You could tell me that, How can they know that UnioChange Will do business unprofessionally? Do you think this is UnioChange's First case? Nope. Not at all. They have had more cases before. Where was The BestChange team that time? Why do they do the investigation now? Why they didn't investigate before when the First Scam accusations were raised against The UnioChange?
Don't you think The BestChange team is liable for this? I didn't ask them to pay users. I asked them to talk with both sides and come up with a solution. Delist The UnioChange From their site is not going to help OP.
Here is another case. it was in 2020.
OK read again the OP - https://bitcointalksearch.org/topic/m.58492581. Look through the screenshots too and tell me if Bestchange didn't do anything to mediate the dispute.
welcome First, if we are frauds, why did we complete your previous requests? -
1. By asking you what your id is on telegram or through your website
2. We have already not sent you any message to you via Telegram, but you are the one who sent a message to the fraudster and what proves this is a screenshot that you sent to us via WhatsApp and you did not put it here, but let us put it for you: https://ibb.co/R6TKGZq
3. Because the e-mail on our site to receive customer inquiries
4. Because the scammer that you gave him all your information as shown in the previous screenshot has included it for us and told us to send me eth via this address and we did not do this to protect your money but we asked him to send this eth address to our email from the email in your order... Indeed, you implemented the fraudster's instructions and sent an eth address to our email
5. Because we have already processed the request and the doge coin wallet became under maintenance during the transfer and the currency was not sent to you and we proved this to you via a screenshot
6. Because at this time dogecoin wallet (binance) under maintenance
7. Because your order was purchased through the platform, and you could not wait to get your money back
8. Because you gave all your information to the fraudster, who spoke on your behalf, and how can we ask you to make a new order and you have already paid
If you have not contacted over the telegram then how you understood the wallet address is of ethereum or any other erc20 wallet? If you are not scammer then why the provided email and email on your site is different? How many days latter you sent the eth to the (scammer though we think that is ok you), you did that several days latter, and on those days you could refund the perfect money. As you could not deliver dogecoin why you had taken too long time for the refund and on that too many days why you could not tell to place the re-order on your site? All the questions answer is you knew everything and you know the way how to make scam.1. By asking you what your id is on telegram or through your website
2. We have already not sent you any message to you via Telegram, but you are the one who sent a message to the fraudster and what proves this is a screenshot that you sent to us via WhatsApp and you did not put it here, but let us put it for you: https://ibb.co/R6TKGZq
3. Because the e-mail on our site to receive customer inquiries
4. Because the scammer that you gave him all your information as shown in the previous screenshot has included it for us and told us to send me eth via this address and we did not do this to protect your money but we asked him to send this eth address to our email from the email in your order... Indeed, you implemented the fraudster's instructions and sent an eth address to our email
5. Because we have already processed the request and the doge coin wallet became under maintenance during the transfer and the currency was not sent to you and we proved this to you via a screenshot
6. Because at this time dogecoin wallet (binance) under maintenance
7. Because your order was purchased through the platform, and you could not wait to get your money back
8. Because you gave all your information to the fraudster, who spoke on your behalf, and how can we ask you to make a new order and you have already paid
I see that you are repeating the questions again and insisting on evading the real problem, which is that you gave all your request information on our website to the fraudster and carried out his instructions that he asked of you and your words prove that and the screenshots that you attached prove that and with all this you say we are the fraudsters even though we have completed all your requests This proves that we are not what you say
welcome First, if we are frauds, why did we complete your previous requests? -
1. By asking you what your id is on telegram or through your website
2. We have already not sent you any message to you via Telegram, but you are the one who sent a message to the fraudster and what proves this is a screenshot that you sent to us via WhatsApp and you did not put it here, but let us put it for you: https://ibb.co/R6TKGZq
3. Because the e-mail on our site to receive customer inquiries
4. Because the scammer that you gave him all your information as shown in the previous screenshot has included it for us and told us to send me eth via this address and we did not do this to protect your money but we asked him to send this eth address to our email from the email in your order... Indeed, you implemented the fraudster's instructions and sent an eth address to our email
5. Because we have already processed the request and the doge coin wallet became under maintenance during the transfer and the currency was not sent to you and we proved this to you via a screenshot
6. Because at this time dogecoin wallet (binance) under maintenance
7. Because your order was purchased through the platform, and you could not wait to get your money back
8. Because you gave all your information to the fraudster, who spoke on your behalf, and how can we ask you to make a new order and you have already paid
If you have not contacted over the telegram then how you understood the wallet address is of ethereum or any other erc20 wallet? If you are not scammer then why the provided email and email on your site is different? How many days latter you sent the eth to the (scammer though we think that is ok you), you did that several days latter, and on those days you could refund the perfect money. As you could not deliver dogecoin why you had taken too long time for the refund and on that too many days why you could not tell to place the re-order on your site? All the questions answer is you knew everything and you know the way how to make scam. 1. By asking you what your id is on telegram or through your website
2. We have already not sent you any message to you via Telegram, but you are the one who sent a message to the fraudster and what proves this is a screenshot that you sent to us via WhatsApp and you did not put it here, but let us put it for you: https://ibb.co/R6TKGZq
3. Because the e-mail on our site to receive customer inquiries
4. Because the scammer that you gave him all your information as shown in the previous screenshot has included it for us and told us to send me eth via this address and we did not do this to protect your money but we asked him to send this eth address to our email from the email in your order... Indeed, you implemented the fraudster's instructions and sent an eth address to our email
5. Because we have already processed the request and the doge coin wallet became under maintenance during the transfer and the currency was not sent to you and we proved this to you via a screenshot
6. Because at this time dogecoin wallet (binance) under maintenance
7. Because your order was purchased through the platform, and you could not wait to get your money back
8. Because you gave all your information to the fraudster, who spoke on your behalf, and how can we ask you to make a new order and you have already paid
bestchange always does a good job in solving problems related to customers.
They sent a message on the email. And sariful made replied accordingly and waiting for the better solution. Few questioned asked to bestchange. The exchanger's staff or admin did the scam. If they didn't then:
1. How does anyone know my telegram id?
2. Why have they contacted me over the telegram id?
3. Why did they provide the email which is not listed on their website?
4. Why will they send ethereum while I have not mentioned ethereum or any erc20 wallet in the email?
5. Why have they marked payment complete before payment is made?
6. Why have they not sent dogecoin which I have ordered?
7. Why have they not refunded my perfect money which I have sent to them?
8. Why will they consider only an address as valid for refund? They could tell me to re-order ethereum on their site but they never did that!!
——————-
welcome First, if we are frauds, why did we complete your previous requests? -
1. By asking you what your id is on telegram or through your website
2. We have already not sent you any message to you via Telegram, but you are the one who sent a message to the fraudster and what proves this is a screenshot that you sent to us via WhatsApp and you did not put it here, but let us put it for you: https://ibb.co/R6TKGZq
3. Because the e-mail on our site to receive customer inquiries
4. Because the scammer that you gave him all your information as shown in the previous screenshot has included it for us and told us to send me eth via this address and we did not do this to protect your money but we asked him to send this eth address to our email from the email in your order... Indeed, you implemented the fraudster's instructions and sent an eth address to our email
5. Because we have already processed the request and the doge coin wallet became under maintenance during the transfer and the currency was not sent to you and we proved this to you via a screenshot
6. Because at this time dogecoin wallet (binance) under maintenance
7. Because your order was purchased through the platform, and you could not wait to get your money back
8. Because you gave all your information to the fraudster, who spoke on your behalf, and how can we ask you to make a new order and you have already paid
bestchange always does a good job in solving problems related to customers.
They sent a message on the email. And sariful made replied accordingly and waiting for the better solution. Few questioned asked to bestchange. The exchanger's staff or admin did the scam. If they didn't then:
1. How does anyone know my telegram id?
2. Why have they contacted me over the telegram id?
3. Why did they provide the email which is not listed on their website?
4. Why will they send ethereum while I have not mentioned ethereum or any erc20 wallet in the email?
5. Why have they marked payment complete before payment is made?
6. Why have they not sent dogecoin which I have ordered?
7. Why have they not refunded my perfect money which I have sent to them?
8. Why will they consider only an address as valid for refund? They could tell me to re-order ethereum on their site but they never did that!!
how do you know that BestChange did not investigate this case?
To let both of you know that bestchange started investigation. Don't you think that delisting is the first step in mediating to solve a problem?
Delisting is the first step to make the solution and hopefully think they will try to solve the case positively.
bestchange always does a good job in solving problems related to customers. We do not want to belittle them. We are very happy that there is a monitor for the exchange sites and sets the laws well. This is a good thing in order to keep the market safe and comfortable for customers. The problem is between us and the customer and we trust in bestchange decisions. It is the right thing for them They do their best to solve problems
Why they didn't investigate before when the First Scam accusations were raised against The UnioChange?
First scam accusations against UnioChange Is positively solved, how do you know that BestChange did not investigate this case?
I asked them to talk with both sides and come up with a solution. Delist The UnioChange From their site is not going to help OP.
Don't you think that delisting is the first step in mediating to solve a problem?
Delisting from the biggest traffic source for exchangers is a serious problem and that is not the result that UnioChange wants.
don't judge me by the fact that I wear their signatures, because of that I follow all cases related to Bestchange. this is not the first case and they have reacted correctly each time and it is certainly a good thing that someone like them has a significant impact on sloppy exchangers.
My presumption is that there is a third person here as an impersonator using a telegram.
Yes, I also think so and uniochange also mentioned that. I couldn't verify who sent first message on telegram as discussion has been deleted. But they encourage to contact with them out of their site which you can see from feedback on bestchange.We have switched off the exchanger UnioChange from our monitor BestChange.com for the time of investigation.
Thank you but you should have liability too who has a lot of complaints for delay service as well. Also, they mentioned automatic but their service is Manuel which you have not verified!!!It would be good if The UnioChange Paid at least 50% of it since they also managed it unprofessionally and they have mistakes. Also, OP should sacrifice your 50% because you did some mistakes.
Though the fund is not mine but I have talked with sariful and I told him that we should offer something like that before checking your post.we will certainly accept them and fix them
How long will you take for the decision?I mean, they are not the ones who "scammed" the victim. It's a case between the victim and Uniochange.
They are taking benefits from exchanger in this case the should verify those exchangers. A lot of complain happened and more important thing they claimed the exchnager is automatic but that is Manuel. How to told it is eth or something else? The address is themselves and told to send the address via email to proof the ownership. It is their address and they know it is ethereum adress. It is common sense that there is communication on whatsapp as well as email then why they rely on telegram. Also, why they will send something which is not sent as well as which is not ordered?
How did you connect with them? why you share all your information via telegram when you are speaking via email?
Telegram has tons of scammers.
As I can see it's your fault. you shared all information on telegram. which is you shouldn't do that.
We are not scammers. If we were, we wouldn't be wasting our time defending ourselves Let's explain the steps that happened to this case so that everything becomes clear with proof of that
1. The client's exchange has been stopped due to DOGE network problems.
2. We have informed the client via email
3. our website has a Telegram link not the name of the account!!!.(And what proves this is the screenshot that the customer put on our site here)
4. User not click a link of telegram at our website , He searched for our name on Telegram, he found a fraudster account.
5. The client has given all the details to fraudsters.
6. The fraudsters came back to us, providing us with all details, asking eth. Instead of DOGE.
7. We asked the scammer to send the eth address to our e-mail from the e-mail in the request in order to make sure that he is the owner of the request and he did that.. so we sent the eth
User made mistakes Repeating many messages to all accounts that contain the name of our site, so the fraudster took advantage of that - The user has carried out the words of the fraud, although it is suspicious and hard to believe
Note: If we took the eth address from the fraudster and sent him the amount directly without telling him that he was sending the eth address to our email via the email in the order, this would have been a mistake.. we are the ones who pay for it now, not the customer, but this did not happen.
Finally, we did nothing wrong And we can't be scammers If we were like that, we would have continued for 4 years in the market thank you
1. The client's exchange has been stopped due to DOGE network problems.
2. We have informed the client via email
3. our website has a Telegram link not the name of the account!!!.(And what proves this is the screenshot that the customer put on our site here)
4. User not click a link of telegram at our website , He searched for our name on Telegram, he found a fraudster account.
5. The client has given all the details to fraudsters.
6. The fraudsters came back to us, providing us with all details, asking eth. Instead of DOGE.
7. We asked the scammer to send the eth address to our e-mail from the e-mail in the request in order to make sure that he is the owner of the request and he did that.. so we sent the eth
User made mistakes Repeating many messages to all accounts that contain the name of our site, so the fraudster took advantage of that - The user has carried out the words of the fraud, although it is suspicious and hard to believe
Note: If we took the eth address from the fraudster and sent him the amount directly without telling him that he was sending the eth address to our email via the email in the order, this would have been a mistake.. we are the ones who pay for it now, not the customer, but this did not happen.
Finally, we did nothing wrong And we can't be scammers If we were like that, we would have continued for 4 years in the market thank you
Your mistake is you didn't verify anything before sending the eth. he request for exchange DOGE but you send him eth? without verifying him?
1. Share the info where did he write you that sends him eth?
2. How did you verify that he is the owner of that transaction?
3. How could you send just eth without any verification?
In the email just an address? there is nothing I can see that you verify it's him?
You should email back to him to confirm that is his address is correct? you nothing did just send the eth. HOW COULD YOU DO THAT?
~snip~
How exactly do you expect BestChange to solve this? Get money from their own pocket and pay up the victim due to some careless error due to the two parties?
I mean, they are not the ones who "scammed" the victim. It's a case between the victim and Uniochange.
Getting them delisted as investigations go on is the best thing BestChange can do at the moment.
As I told before, BestChange Should talk with both sides and come up with a solution. Why I am expecting a solution from The BestChange? Because They Provide service, They earn money. They have to take liability if the user got scammed by their partner exchanger. The UnioChange working with The BestChange for a long time. And They are aware of their unprofessional business.
You could tell me that, How can they know that UnioChange Will do business unprofessionally? Do you think this is UnioChange's First case? Nope. Not at all. They have had more cases before. Where was The BestChange team that time? Why do they do the investigation now? Why they didn't investigate before when the First Scam accusations were raised against The UnioChange?
Don't you think The BestChange team is liable for this? I didn't ask them to pay users. I asked them to talk with both sides and come up with a solution. Delist The UnioChange From their site is not going to help OP.
Here is another case. it was in 2020.
That's a good action from your side. since UnioChange does their business but their management handles customers unprofessionally. Removing them from Bestchange.com is not going to help OP since the accusation running and you cannot avoid your liability just by removing UnioChange from BestChange.com. We expect you should talk with both Customer and UnioChange and solve this if possible.
.....
We expecting a solution from BestChange.
.....
We expecting a solution from BestChange.
How exactly do you expect BestChange to solve this? Get money from their own pocket and pay up the victim due to some careless error due to the two parties?
I mean, they are not the ones who "scammed" the victim. It's a case between the victim and Uniochange.
Getting them delisted as investigations go on is the best thing BestChange can do at the moment.
We have switched off the exchanger UnioChange from our monitor BestChange.com for the time of investigation.
That's a good action from your side. since UnioChange does their business but their management handles customers unprofessionally. Removing them from Bestchange.com is not going to help OP since the accusation running and you cannot avoid your liability just by removing UnioChange from BestChange.com. We expect you should talk with both Customer and UnioChange and solve this if possible.
@OP, We heard from both sides. I believe UnioChange doing their business unprofessionally but also you did some mistakes. Look like you provided all the info to a scammer and he took advantage of it. You shouldn't contact them via Telegram search. Use Telegram "handle" what they mentioned on their official website. Or you should be on email as you started with the email.
This case becomes a bit lose/lose situation. If they pay you they will lose that full amount. but if they do not. you will lose that full amount.
It would be good if The UnioChange Paid at least 50% of it since they also managed it unprofessionally and they have mistakes. Also, OP should sacrifice your 50% because you did some mistakes.
That's just my personal opinion, not any Suggestion.
We expecting a solution from BestChange.
Thank you very much for your opinion, but we are interested in identifying the errors that we made and that caused the loss of this money, and we will certainly accept them and fix them.. We also hope that the errors will be evaluated for both the client and our website so that we can set the percentage of loss for each party based on the percentage of error .. We are certainly cooperating
We have switched off the exchanger UnioChange from our monitor BestChange.com for the time of investigation.
That's a good action from your side. since UnioChange does their business but their management handles customers unprofessionally. Removing them from Bestchange.com is not going to help OP since the accusation running and you cannot avoid your liability just by removing UnioChange from BestChange.com. We expect you should talk with both Customer and UnioChange and solve this if possible.
@OP, We heard from both sides. I believe UnioChange doing their business unprofessionally but also you did some mistakes. Look like you provided all the info to a scammer and he took advantage of it. You shouldn't contact them via Telegram search. Use Telegram "handle" what they mentioned on their official website. Or you should be on email as you started with the email.
This case becomes a bit lose/lose situation. If they pay you they will lose that full amount. but if they do not. you will lose that full amount.
It would be good if The UnioChange Paid at least 50% of it since they also managed it unprofessionally and they have mistakes. Also, OP should sacrifice your 50% because you did some mistakes.
That's just my personal opinion, not any Suggestion.
We expecting a solution from BestChange.
We have switched off the exchanger UnioChange from our monitor BestChange.com for the time of investigation.
My presumption is that there is a third person here as an impersonator using a telegram. Scammers contact both of you at the same time.
If that doesn't bother you @shasan, I'd like to hear a chronological story of your friend's first act of contacting support especially when he got in touch with that "support" telegram, who contacted first?
Has he written his complaint somewhere publicly with account details (before payment is marked complete)?
If that doesn't bother you @shasan, I'd like to hear a chronological story of your friend's first act of contacting support especially when he got in touch with that "support" telegram, who contacted first?
Has he written his complaint somewhere publicly with account details (before payment is marked complete)?
The user has already deleted previous conversations in Telegram
Message has been deleted by the uniochange exchange representative from telegram.Quote
They asked to send that as verification. So never told which address it is either ethereum or erc20 or something else.
Okay. I got my answer. You provided this ( 0x4c15B9B6E6177f20E745254758ed84b3e33a447E ) address but didn't tell him that is ETH or USDT or anything else.
Right?
If you (OP, or whoever you already represent here) did not request payment in ethereum, how the exchanger knows what your eth address is?
Is it 0x4c15B9B6E6177f20E745254758ed84b3e33a447E really belongs to you, I mean do you have access to funds on there?
if that entire amount still remains in your possession, this case cannot be characterized as fraud.
something completely different if they behaved unprofessionally and if they have caused you many complications during one round of exchange.
On telegram they have mentioned to send that address as a code which they have own. As a result we have no access of the fund. This case is not for unprofessional though the comment on bestchange about them is very unprofessional. This case is stands for fraud.Is it 0x4c15B9B6E6177f20E745254758ed84b3e33a447E really belongs to you, I mean do you have access to funds on there?
if that entire amount still remains in your possession, this case cannot be characterized as fraud.
something completely different if they behaved unprofessionally and if they have caused you many complications during one round of exchange.
OP, Then Why Don't you mention What address is that?
How to told it is eth or something else? The address is themselves and told to send the address via email to proof the ownership. It is their address and they know it is ethereum adress. It is common sense that there is communication on whatsapp as well as email then why they rely on telegram. Also, why they will send something which is not sent as well as which is not ordered?
We are not scammers. If we were, we wouldn't be wasting our time defending ourselves Let's explain the steps that happened to this case so that everything becomes clear with proof of that
1. The client's exchange has been stopped due to DOGE network problems.
2. We have informed the client via email
3. our website has a Telegram link not the name of the account!!!.(And what proves this is the screenshot that the customer put on our site here)
4. User not click a link of telegram at our website , He searched for our name on Telegram, he found a fraudster account.
5. The client has given all the details to fraudsters.
6. The fraudsters came back to us, providing us with all details, asking eth. Instead of DOGE.
7. We asked the scammer to send the eth address to our e-mail from the e-mail in the request in order to make sure that he is the owner of the request and he did that.. so we sent the eth
User made mistakes Repeating many messages to all accounts that contain the name of our site, so the fraudster took advantage of that - The user has carried out the words of the fraud, although it is suspicious and hard to believe
Note: If we took the eth address from the fraudster and sent him the amount directly without telling him that he was sending the eth address to our email via the email in the order, this would have been a mistake.. we are the ones who pay for it now, not the customer, but this did not happen.
Finally, we did nothing wrong And we can't be scammers If we were like that, we would have continued for 4 years in the market thank you
1. The client's exchange has been stopped due to DOGE network problems.
2. We have informed the client via email
3. our website has a Telegram link not the name of the account!!!.(And what proves this is the screenshot that the customer put on our site here)
4. User not click a link of telegram at our website , He searched for our name on Telegram, he found a fraudster account.
5. The client has given all the details to fraudsters.
6. The fraudsters came back to us, providing us with all details, asking eth. Instead of DOGE.
7. We asked the scammer to send the eth address to our e-mail from the e-mail in the request in order to make sure that he is the owner of the request and he did that.. so we sent the eth
User made mistakes Repeating many messages to all accounts that contain the name of our site, so the fraudster took advantage of that - The user has carried out the words of the fraud, although it is suspicious and hard to believe
Note: If we took the eth address from the fraudster and sent him the amount directly without telling him that he was sending the eth address to our email via the email in the order, this would have been a mistake.. we are the ones who pay for it now, not the customer, but this did not happen.
Finally, we did nothing wrong And we can't be scammers If we were like that, we would have continued for 4 years in the market thank you
But, The OP Claims he Provided This Address But he Didn't mention What address this is such as is it ETC? USDT? ETH? Then How UnioChange Know This is an ETH Address?
we need to separate first, whether there are elements of scam here. OP clearly says "UnioChange exchanger is scam!!" and accuses them of scamming him for the amount of $1350
What happened:: Scammed 1350$
So, again question is, whether op has access to Ethereum at that 0x4c15B9B6E6177f20E745254758ed84b3e33a447E address?
If yes, (and it seems to be yes), how they UnioChange can be labelled as fraudsters? they did not take his money and went away.
the way they finalized the transaction is something else entirely. very poor communication, sending the wrong currency and finally sending through Binance, everything looks completely amateurish. it is definitely recommended not to use this service due to the incompetence of those who lead it, but not because of possible fraud.
I'm trying to understand what happened here.
If you (OP, or whoever you already represent here) did not request payment in ethereum, how the exchanger knows what your eth address is?
Is it 0x4c15B9B6E6177f20E745254758ed84b3e33a447E really belongs to you, I mean do you have access to funds on there?
if that entire amount still remains in your possession, this case cannot be characterized as fraud.
something completely different if they behaved unprofessionally and if they have caused you many complications during one round of exchange.
If you (OP, or whoever you already represent here) did not request payment in ethereum, how the exchanger knows what your eth address is?
Is it 0x4c15B9B6E6177f20E745254758ed84b3e33a447E really belongs to you, I mean do you have access to funds on there?
if that entire amount still remains in your possession, this case cannot be characterized as fraud.
something completely different if they behaved unprofessionally and if they have caused you many complications during one round of exchange.
I think with you, it is shasan's duty to ask this. Based on the OP's screenshot, this customer has sent an address to email to verify the request via telegram. Maybe the customer here doesn't understand that ETH is also accessible as long as he has the private key regardless of what network the address is generated from.
Just my thoughts.
Sending returns in other cryptocurrencies that are not written on the customer's order in the platform is a bad solution, especially since the deal is also done off-platform.
I'm trying to understand what happened here.
If you (OP, or whoever you already represent here) did not request payment in ethereum, how the exchanger knows what your eth address is?
Is it 0x4c15B9B6E6177f20E745254758ed84b3e33a447E really belongs to you, I mean do you have access to funds on there?
if that entire amount still remains in your possession, this case cannot be characterized as fraud.
something completely different if they behaved unprofessionally and if they have caused you many complications during one round of exchange.
If you (OP, or whoever you already represent here) did not request payment in ethereum, how the exchanger knows what your eth address is?
Is it 0x4c15B9B6E6177f20E745254758ed84b3e33a447E really belongs to you, I mean do you have access to funds on there?
if that entire amount still remains in your possession, this case cannot be characterized as fraud.
something completely different if they behaved unprofessionally and if they have caused you many complications during one round of exchange.
Question to you. That's mean you send him that address?
And you are only asking about how he got it this is an ETH address?
They asked to send that as verification. So never told which address it is either ethereum or erc20 or something else.And you are only asking about how he got it this is an ETH address?
As You Can See, OP Said he Provided this Address Via Email, Proof below,
But, The OP Claims he Provided This Address But he Didn't mention What address this is such as is it ETC? USDT? ETH? Then How UnioChange Know This is an ETH Address?
They asked to send that as verification. So never told which address it is either ethereum or erc20 or something else.
OP, Then Why Don't you mention What address is that?
asked via telegram to send him eth in exchange for doge
On telegram you have told to send the address as a code to verify the ownership. From email never told you to send ethereum/usdt/ethreum classic/vidt or any other erc20 base coin. So, how you decided that the address stands for ethereum or something else? You have just tried to make the scam as legal via telegram.
I'm trying to understand what happened here.
If you (OP, or whoever you already represent here) did not request payment in ethereum, how the exchanger knows what your eth address is?
Is it 0x4c15B9B6E6177f20E745254758ed84b3e33a447E really belongs to you, I mean do you have access to funds on there?
if that entire amount still remains in your possession, this case cannot be characterized as fraud.
something completely different if they behaved unprofessionally and if they have caused you many complications during one round of exchange.
If you (OP, or whoever you already represent here) did not request payment in ethereum, how the exchanger knows what your eth address is?
Is it 0x4c15B9B6E6177f20E745254758ed84b3e33a447E really belongs to you, I mean do you have access to funds on there?
if that entire amount still remains in your possession, this case cannot be characterized as fraud.
something completely different if they behaved unprofessionally and if they have caused you many complications during one round of exchange.
Quote
They asked to send that as verification. So never told which address it is either ethereum or erc20 or something else.
Okay. I got my answer. You provided this ( 0x4c15B9B6E6177f20E745254758ed84b3e33a447E ) address but didn't tell him that is ETH or USDT or anything else.
Right?
The user has already deleted previous conversations in Telegram
Let me explain to you that the user has proven that he sent this email so don't tell me it's a fake email because the user has proven it from his words you can check it
On telegram you have told to send that as code as a result on the email just sent that never told you to send ethereum or any erc20 address. You are just scamming by using telegram. Let me explain to you that the user has proven that he sent this email so don't tell me it's a fake email because the user has proven it from his words you can check it
Question to you. That's mean you send him that address?
And you are only asking about how he got it this is an ETH address?
How did you guys end up communicating through telegram, yet you were already doing it using email?
Without the screenshot of you asking him to send you an Ether address for a refund. It will be hard to prove who is a scammer and who is not
It is not only difficult but also impossible to prove now who is the real scammer. But as there is conversation on email why they will rely on scam technique telegram. And on email why not asked details? they told only to send the address as code nothing else. I have seen those text as I went to the house of the person who has been scammed. Without the screenshot of you asking him to send you an Ether address for a refund. It will be hard to prove who is a scammer and who is not
The user has already deleted previous conversations in Telegram
Let me explain to you that the user has proven that he sent this email so don't tell me it's a fake email because the user has proven it from his words you can check it
Just trying to understand.Let me explain to you that the user has proven that he sent this email so don't tell me it's a fake email because the user has proven it from his words you can check it
How did you guys end up communicating through telegram, yet you were already doing it using email?
Without the screenshot of you asking him to send you an Ether address for a refund. It will be hard to prove who is a scammer and who is not
From email never told you to send ethereum/usdt/ethreum classic/vidt or any other erc20 base coin. So, how you decided that the address stands for ethereum or something else?
Question to you. That's mean you send him that address?
And you are only asking about how he got it this is an ETH address?
Hello
I'm john from the unioChange team
I would like to explain what happened with this customer in detail with the inclusion of screenshots showing what happened!
The user made many of our transfers and all of them were successful.. the last request was there was a problem with the dogecoin network and we told the user to wait or transfer to another currency via whatsup the second day the user asked via telegram to send him eth in exchange for dogecoin and we told him to do that for you Send us an email containing the eth wallet address from the email in your order and already sent the eth address to our email and we transferred the eth to it
Screenshots;
https://ibb.co/BzD930G
https://ibb.co/thpLCWy
https://ibb.co/02Vjtfy
https://ibb.co/BzD930G">
https://i.ibb.co/K0ZJhTD/EEB6-CBB0-B185-4488-AF78-4-B06-C702-D671.jpg" alt=" EEB6-CBB0-B185-4488-AF78-4-B06-C702-D671" border="0">
https://ibb.co/thpLCWy">https://i.ibb.co/9vHZYCR/48-C68543-307-A-4237-97-E3-B76502-A12351.jpg" alt="48-C68543-307-A-4237-97-E3-B76502-A12351" border="0">
https://ibb.co/02Vjtfy">https://i.ibb.co/DWgDp7f/131-B3873-2-D2-E-496-F-B886-AA0-FC493-E596.jpg" alt="131-B3873-2-D2-E-496-F-B886-AA0-FC493-E596" border="0">
I'm john from the unioChange team
I would like to explain what happened with this customer in detail with the inclusion of screenshots showing what happened!
The user made many of our transfers and all of them were successful.. the last request was there was a problem with the dogecoin network and we told the user to wait or transfer to another currency via whatsup the second day the user asked via telegram to send him eth in exchange for dogecoin and we told him to do that for you Send us an email containing the eth wallet address from the email in your order and already sent the eth address to our email and we transferred the eth to it
Screenshots;
https://ibb.co/BzD930G
https://ibb.co/thpLCWy
https://ibb.co/02Vjtfy
https://ibb.co/BzD930G">
https://ibb.co/thpLCWy">
https://ibb.co/02Vjtfy">
And where is the proof that "he asked you guys to send ETH"?
Where is the proof that you told him to send you his ETH Wallet?
I believe The proof you have submitted can be manipulated.
Anyone can make proof like this by mail spoofing.
If we are frauds, why did we complete the previous orders of the customer? Also, if we are frauds, why waste our time defending ourselves? Attached is a link showing a video of the customer's email
You completed the previous order just to gain users' trust.
Quote
Are you a Robot or what? You showing the same thing as before.
I ask for proof where this customer told you to send him ETH?
You showing an email and here is just an ETH address nothing else.
This can be done by mail spoofing. Why should I trust you?
If you can submit proof that the client asked you to send him ETH Instead of Doge, and This ETH Address belongs to this client. I think you are okay then.
The user has already deleted previous conversations in Telegram
Let me explain to you that the user has proven that he sent this email so don't tell me it's a fake email because the user has proven it from his words you can check it
If we are frauds, why did we complete the previous orders of the customer? Also, if we are frauds, why waste our time defending ourselves? Attached is a link showing a video of the customer's email
https://streamable.com/kn184f
You are alive today that doesn't mean you will alive until the destruction of the universe. There are a lot of site who made scam finally but before that they were legit site too. For example the problem of binance happen recently but not happened before. Also, I can ask you the same question. If you are legit then why you have not been accused earlier but you have been accused now? https://streamable.com/kn184f
Hello
I'm john from the unioChange team
I would like to explain what happened with this customer in detail with the inclusion of screenshots showing what happened!
The user made many of our transfers and all of them were successful.. the last request was there was a problem with the dogecoin network and we told the user to wait or transfer to another currency via whatsup the second day the user asked via telegram to send him eth in exchange for dogecoin and we told him to do that for you Send us an email containing the eth wallet address from the email in your order and already sent the eth address to our email and we transferred the eth to it
Screenshots;
https://ibb.co/BzD930G
https://ibb.co/thpLCWy
https://ibb.co/02Vjtfy
https://ibb.co/BzD930G">https://i.ibb.co/K0ZJhTD/EEB6-CBB0-B185-4488-AF78-4-B06-C702-D671.jpg" alt=" EEB6-CBB0-B185-4488-AF78-4-B06-C702-D671" border="0">
https://ibb.co/thpLCWy">https://i.ibb.co/9vHZYCR/48-C68543-307-A-4237-97-E3-B76502-A12351.jpg" alt="48-C68543-307-A-4237-97-E3-B76502-A12351" border="0">
https://ibb.co/02Vjtfy">https://i.ibb.co/DWgDp7f/131-B3873-2-D2-E-496-F-B886-AA0-FC493-E596.jpg" alt="131-B3873-2-D2-E-496-F-B886-AA0-FC493-E596" border="0">
I'm john from the unioChange team
I would like to explain what happened with this customer in detail with the inclusion of screenshots showing what happened!
The user made many of our transfers and all of them were successful.. the last request was there was a problem with the dogecoin network and we told the user to wait or transfer to another currency via whatsup the second day the user asked via telegram to send him eth in exchange for dogecoin and we told him to do that for you Send us an email containing the eth wallet address from the email in your order and already sent the eth address to our email and we transferred the eth to it
Screenshots;
https://ibb.co/BzD930G
https://ibb.co/thpLCWy
https://ibb.co/02Vjtfy
https://ibb.co/BzD930G">
https://ibb.co/thpLCWy">
https://ibb.co/02Vjtfy">
And where is the proof that "he asked you guys to send ETH"?
Where is the proof that you told him to send you his ETH Wallet?
I believe The proof you have submitted can be manipulated.
Anyone can make proof like this by mail spoofing.
If we are frauds, why did we complete the previous orders of the customer? Also, if we are frauds, why waste our time defending ourselves? Attached is a link showing a video of the customer's email
You completed the previous order just to gain users' trust.
Quote
Are you a Robot or what? You showing the same thing as before.
I ask for proof where this customer told you to send him ETH?
You showing an email and here is just an ETH address nothing else.
This can be done by mail spoofing. Why should I trust you?
If you can submit proof that the client asked you to send him ETH Instead of Doge, and This ETH Address belongs to this client. I think you are okay then.
Hello
I'm john from the unioChange team
I would like to explain what happened with this customer in detail with the inclusion of screenshots showing what happened!
The user made many of our transfers and all of them were successful.. the last request was there was a problem with the dogecoin network and we told the user to wait or transfer to another currency via whatsup the second day the user asked via telegram to send him eth in exchange for dogecoin and we told him to do that for you Send us an email containing the eth wallet address from the email in your order and already sent the eth address to our email and we transferred the eth to it
Screenshots;
https://ibb.co/BzD930G
https://ibb.co/thpLCWy
https://ibb.co/02Vjtfy
https://ibb.co/BzD930G">https://i.ibb.co/K0ZJhTD/EEB6-CBB0-B185-4488-AF78-4-B06-C702-D671.jpg" alt=" EEB6-CBB0-B185-4488-AF78-4-B06-C702-D671" border="0">
https://ibb.co/thpLCWy">https://i.ibb.co/9vHZYCR/48-C68543-307-A-4237-97-E3-B76502-A12351.jpg" alt="48-C68543-307-A-4237-97-E3-B76502-A12351" border="0">
https://ibb.co/02Vjtfy">https://i.ibb.co/DWgDp7f/131-B3873-2-D2-E-496-F-B886-AA0-FC493-E596.jpg" alt="131-B3873-2-D2-E-496-F-B886-AA0-FC493-E596" border="0">
I'm john from the unioChange team
I would like to explain what happened with this customer in detail with the inclusion of screenshots showing what happened!
The user made many of our transfers and all of them were successful.. the last request was there was a problem with the dogecoin network and we told the user to wait or transfer to another currency via whatsup the second day the user asked via telegram to send him eth in exchange for dogecoin and we told him to do that for you Send us an email containing the eth wallet address from the email in your order and already sent the eth address to our email and we transferred the eth to it
Screenshots;
https://ibb.co/BzD930G
https://ibb.co/thpLCWy
https://ibb.co/02Vjtfy
https://ibb.co/BzD930G">
https://ibb.co/thpLCWy">
https://ibb.co/02Vjtfy">
And where is the proof that "he asked you guys to send ETH"?
Where is the proof that you told him to send you his ETH Wallet?
I believe The proof you have submitted can be manipulated.
Anyone can make proof like this by mail spoofing.
If we are frauds, why did we complete the previous orders of the customer? Also, if we are frauds, why waste our time defending ourselves? Attached is a link showing a video of the customer's email
https://streamable.com/kn184f
Hello
I'm john from the unioChange team
I would like to explain what happened with this customer in detail with the inclusion of screenshots showing what happened!
The user made many of our transfers and all of them were successful.. the last request was there was a problem with the dogecoin network and we told the user to wait or transfer to another currency via whatsup the second day the user asked via telegram to send him eth in exchange for dogecoin and we told him to do that for you Send us an email containing the eth wallet address from the email in your order and already sent the eth address to our email and we transferred the eth to it
Screenshots;
https://ibb.co/BzD930G
https://ibb.co/thpLCWy
https://ibb.co/02Vjtfy
https://ibb.co/BzD930G">https://i.ibb.co/K0ZJhTD/EEB6-CBB0-B185-4488-AF78-4-B06-C702-D671.jpg" alt=" EEB6-CBB0-B185-4488-AF78-4-B06-C702-D671" border="0">
https://ibb.co/thpLCWy">https://i.ibb.co/9vHZYCR/48-C68543-307-A-4237-97-E3-B76502-A12351.jpg" alt="48-C68543-307-A-4237-97-E3-B76502-A12351" border="0">
https://ibb.co/02Vjtfy">https://i.ibb.co/DWgDp7f/131-B3873-2-D2-E-496-F-B886-AA0-FC493-E596.jpg" alt="131-B3873-2-D2-E-496-F-B886-AA0-FC493-E596" border="0">
I'm john from the unioChange team
I would like to explain what happened with this customer in detail with the inclusion of screenshots showing what happened!
The user made many of our transfers and all of them were successful.. the last request was there was a problem with the dogecoin network and we told the user to wait or transfer to another currency via whatsup the second day the user asked via telegram to send him eth in exchange for dogecoin and we told him to do that for you Send us an email containing the eth wallet address from the email in your order and already sent the eth address to our email and we transferred the eth to it
Screenshots;
https://ibb.co/BzD930G
https://ibb.co/thpLCWy
https://ibb.co/02Vjtfy
https://ibb.co/BzD930G">
https://ibb.co/thpLCWy">
https://ibb.co/02Vjtfy">
And where is the proof that "he asked you guys to send ETH"?
Where is the proof that you told him to send you his ETH Wallet?
I believe The proof you have submitted can be manipulated.
Anyone can make proof like this by mail spoofing.
asked via telegram to send him eth in exchange for doge
On telegram you have told to send the address as a code to verify the ownership. From email never told you to send ethereum/usdt/ethreum classic/vidt or any other erc20 base coin. So, how you decided that the address stands for ethereum or something else? You have just tried to make the scam as legal via telegram.
Hello
Im john from unioChange team
I would like to explain what happened with this customer in detail with the inclusion of screenshots showing what happened!
The user made many of our transfers and all of them were successful.. the last request was there was a problem with the doge coin network and we told the user to wait or transfer to another currency via whatsup the second day the user asked via telegram to send him eth in exchange for doge coin and we told him to do that for you Send us an email containing the eth wallet address from the email in your order and already sent the eth address to our email and we transferred the eth to it
Screenshots;
https://ibb.co/BzD930G
https://ibb.co/thpLCWy
https://ibb.co/02Vjtfy
https://ibb.co/BzD930G">https://i.ibb.co/K0ZJhTD/EEB6-CBB0-B185-4488-AF78-4-B06-C702-D671.jpg" alt="EEB6-CBB0-B185-4488-AF78-4-B06-C702-D671" border="0">
https://ibb.co/thpLCWy">https://i.ibb.co/9vHZYCR/48-C68543-307-A-4237-97-E3-B76502-A12351.jpg" alt="48-C68543-307-A-4237-97-E3-B76502-A12351" border="0">
https://ibb.co/02Vjtfy">https://i.ibb.co/DWgDp7f/131-B3873-2-D2-E-496-F-B886-AA0-FC493-E596.jpg" alt="131-B3873-2-D2-E-496-F-B886-AA0-FC493-E596" border="0">
Im john from unioChange team
I would like to explain what happened with this customer in detail with the inclusion of screenshots showing what happened!
The user made many of our transfers and all of them were successful.. the last request was there was a problem with the doge coin network and we told the user to wait or transfer to another currency via whatsup the second day the user asked via telegram to send him eth in exchange for doge coin and we told him to do that for you Send us an email containing the eth wallet address from the email in your order and already sent the eth address to our email and we transferred the eth to it
Screenshots;
https://ibb.co/BzD930G
https://ibb.co/thpLCWy
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I've Opposed the Flag because this is incorrect use of the Trust Flag system. Only the victim can create type 2 or 3 Flags:
It is not the fact either you support or oppose as I have nothing to lose anymore by the uniochange. I have created the flag as I have same credentials who has been affected. And I can check the wallet of dogecoin/perfectmoney/uniochange also gmail id. Also the original owner is not familiar with bitcointalk. As I have all information same as the affected person what is the difference cant imagine. And also for your kind information almost all the comment on bestchange done by me.
OP, You should ask Shariful Islam to create a flag if you want. But, I would like to mention to you that Uniochange Have created their account in January 2021 and they are not active here. They never come back to their account after April 2021. They don't have any Reputation here. So creating a flag against Uniochange isn't going to help. That's my personal opinion.
Note: This is not happened to me and it is happened to one of my well known person who has sent all the credential to me via telegram as well as facebook.
~
Flag: https://bitcointalk.org/index.php?action=trust;flag=2868
I've Opposed the Flag because this is incorrect use of the Trust Flag system. Only the victim can create type 2 or 3 Flags:~
Flag: https://bitcointalk.org/index.php?action=trust;flag=2868
Just to confirm, you are not allowed to create a contract violation flag unless you were personally harmed, correct?
Correct.If someone else created it, the Flag is incorrect:
Quote from: Add flag
This user violated a written contract with me, resulting in damages.
Anyone else can only create a type 1 Flag.It's kinda important to use the Flag system correctly, so it doesn't lose it's meaning (like what happened to negative feedback).
You can still create a type 1 Flag, or the victim can create a type 3 Flag.
From all the info you provided. I think They are scamming nothing else. Since Saiful Asked them to provide the proof "where he said to pay him in ETH?"
The Uniochange have no answer but they repeating the same message as like a chatBot. If Uniochange has a BTT profile, you should create a flag. I hope DT members will support the flag.
Also, BestChange cannot avoid liability for this transaction since they listed Uniochange. BestChange is the largest and trusted exchanger Toplist provider. They should handle it.
Thanks
Yes, they are just saying same thing but couldn't sent any proof and the order marked as complete but never sent it. I have still don't know either they have any profile on the forum or not. You are right that bestchange cannot avoid the liability. I have sent a pm of bestchange on the forum as well as on the website. So, need to observe which action they are taking.The Uniochange have no answer but they repeating the same message as like a chatBot. If Uniochange has a BTT profile, you should create a flag. I hope DT members will support the flag.
Also, BestChange cannot avoid liability for this transaction since they listed Uniochange. BestChange is the largest and trusted exchanger Toplist provider. They should handle it.
Thanks
Uniochange mentioned they have 24/7 operations but from the comment on bestchange, it is clear that they are operating manually.
But it is manual:
Well, If BestChange doesn't reply or they cannot handle it, You should create a Scam accusation against them. They provide service. They earn money. Why wouldn't take responsibility for Scamming by their partner?
From the Photo you provided, it's proved that this is not the first case for Uniochange. They do it regularly and BestChange Does nothing against them. Believe me, 80% of people don't know what to do or how to do and where to do it after they got fucked up by that kind of shitty exchanger.
Well, we expect a good solution from BestChange Team.
From all the info you provided. I think They are scamming nothing else. Since Saiful Asked them to provide the proof "where he said to pay him in ETH?"
The Uniochange have no answer but they repeating the same message as like a chatBot. If Uniochange has a BTT profile, you should create a flag. I hope DT members will support the flag.
Also, BestChange cannot avoid liability for this transaction since they listed Uniochange. BestChange is the largest and trusted exchanger Toplist provider. They should handle it.
Thanks
Yes, they are just saying same thing but couldn't sent any proof and the order marked as complete but never sent it. I have still don't know either they have any profile on the forum or not. You are right that bestchange cannot avoid the liability. I have sent a pm of bestchange on the forum as well as on the website. So, need to observe which action they are taking.The Uniochange have no answer but they repeating the same message as like a chatBot. If Uniochange has a BTT profile, you should create a flag. I hope DT members will support the flag.
Also, BestChange cannot avoid liability for this transaction since they listed Uniochange. BestChange is the largest and trusted exchanger Toplist provider. They should handle it.
Thanks
Uniochange mentioned they have 24/7 operations but from the comment on bestchange it is clear that they are operating manually.
But it is manual:
Edit: I have found profile and created a flag. I have added the flag on the op.
From all the info you provided. I think They are scamming nothing else. Since Saiful Asked them to provide the proof "where he said to pay him in ETH?"
The Uniochange have no answer but they repeating the same message as like a chatBot. If Uniochange has a BTT profile, you should create a flag. I hope DT members will support the flag.
Also, BestChange cannot avoid liability for this transaction since they listed Uniochange. BestChange is the largest and trusted exchanger Toplist provider. They should handle it.
Thanks
The Uniochange have no answer but they repeating the same message as like a chatBot. If Uniochange has a BTT profile, you should create a flag. I hope DT members will support the flag.
Also, BestChange cannot avoid liability for this transaction since they listed Uniochange. BestChange is the largest and trusted exchanger Toplist provider. They should handle it.
Thanks
Reserve
Note: This is not happened to me and it is happened to one of my well known person who has sent all the credential to me via telegram as well as facebook.
What happened:: Scammed 1350$
Scammers Profile Link: https://bitcointalksearch.org/user/uniochange-3101812
Flag:https://bitcointalk.org/index.php?action=trust;flag=2868
Reference Link: https://uniochange.com/hst_xc05HkW4gYC2Xo76nAwucoqVb83WHztpExv/
Amount Scammed: 1350$
Payment Method: Perfectmoney
Proof of Payment: https://uniochange.com/hst_xc05HkW4gYC2Xo76nAwucoqVb83WHztpExv/
Additional Notes: Order placed at 2021-11-10 16:59:07. And it shows automatic payout error on that time. When contacted with them they told:
Then it updated order creation at 11.11.2021, 06:05. And also showing payment complete from then. But they have not sent any payment on then.
Then:
They marked payment complete. Proof:
Then they asked if there is a binance account or not:
Then created claim on bestchange and from bestchange team told:
And on the bestchange claim uniochange telling that they have sent ethereum but could not show any proof where it is asked to send ethereum.
Comment/discussion on bestchange with uniochange:
What happened:: Scammed 1350$
Scammers Profile Link: https://bitcointalksearch.org/user/uniochange-3101812
Flag:
Reference Link: https://uniochange.com/hst_xc05HkW4gYC2Xo76nAwucoqVb83WHztpExv/
Amount Scammed: 1350$
Payment Method: Perfectmoney
Proof of Payment: https://uniochange.com/hst_xc05HkW4gYC2Xo76nAwucoqVb83WHztpExv/
Additional Notes: Order placed at 2021-11-10 16:59:07. And it shows automatic payout error on that time. When contacted with them they told:
Quote
Sorry about delay because doge coin network busy it will complete soon as possible --
Kind Regards
UnioChange team
Another message from them:Kind Regards
UnioChange team
Then it updated order creation at 11.11.2021, 06:05. And also showing payment complete from then. But they have not sent any payment on then.
Then:
They marked payment complete. Proof:
Then they asked if there is a binance account or not:
Then created claim on bestchange and from bestchange team told:
And on the bestchange claim uniochange telling that they have sent ethereum but could not show any proof where it is asked to send ethereum.
Comment/discussion on bestchange with uniochange:
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