(Solved) why BTC-e banned for no reason?

justforbtc

hero member

Activity: 714

Merit: 500

Quote from: CEG5952 on August 25, 2014, 03:42:18 PM

Quote from: tilray on August 19, 2014, 10:31:19 AM

BTC-E has become a mess and they choose random people to scam for no reason

Did you actually follow along in the thread? It was being sorted out. And then:

Quote from: faiyonet on August 19, 2014, 10:55:10 PM

my account unlock Grin

thx admin BTC-e i can Withdraw every time Grin

but i can't chat in trollbox lol, no problem i have many work here

thx admin BTC-e.com

BTCE is still the most trustworthy exchange around, IMO. Best trading engine too.

BTC-E is trustworthy, but it is too troublesome to deal with support.

CEG5952

hero member

Activity: 658

Merit: 500

Buy and sell bitcoins,

Quote from: tilray on August 19, 2014, 10:31:19 AM

BTC-E has become a mess and they choose random people to scam for no reason

Did you actually follow along in the thread? It was being sorted out. And then:

Quote from: faiyonet on August 19, 2014, 10:55:10 PM

my account unlock Grin

thx admin BTC-e i can Withdraw every time Grin

but i can't chat in trollbox lol, no problem i have many work here

thx admin BTC-e.com

BTCE is still the most trustworthy exchange around, IMO. Best trading engine too.

faiyonet

newbie

Activity: 15

Merit: 0

my account unlock Grin

thx admin BTC-e i can Withdraw every time Grin

but i can't chat in trollbox lol, no problem i have many work here

thx admin BTC-e.com

tilray

member

Activity: 84

Merit: 10

BTC-E has become a mess and they choose random people to scam for no reason

Farmer17

hero member

Activity: 674

Merit: 500

Quote from: btc-e.com on August 18, 2014, 09:52:25 AM

Dear faiyonet,
You was banned from the chat because you post trojan links. This may happend because your PC is infected.
To be sure hacker who infect your PC will have no access to your money we locked your account withdrawal.
Please wait until our support staff check information you provide and tell what to do next.

So, seandaniel is absolutely right.
OP's account was banned for a good reason and the ban may have prevent OP's loss.

arieq

sr. member

Activity: 364

Merit: 256

Quote from: faiyonet on August 19, 2014, 12:03:58 AM

now I know

thank admin (BTCe)
btw i have kill the trojan

please unlock my account for my soon withdrawal admin

I actually only need the information

thx u admin Btce

Well, I think you need to increase your computer security. Killing a trojan/malware process doesnt really remove that malware from your computer. Disconnect your computer from internet, then scan your entire hard drive using the latest virus / malware db.

faiyonet

newbie

Activity: 15

Merit: 0

Quote from: btc-e.com on August 18, 2014, 09:52:25 AM

Quote from: faiyonet on August 16, 2014, 08:22:04 AM

why my account got banned up to 2 months, and no notice of what I have done, until the BTC-e treats me like this.
http://s4.postimg.org/3op1vsv49/Picture1.jpg
and I can not Withdraw from BTC-e
this proof for cant withdraw from my account
http://s21.postimg.org/4xitmdcc3/Fire_Shot_Screen_Capture_010_BTC_E_I_Profile.jpg

and I do not feel that big mistake

*btw sorry for my bad english Grin

Dear faiyonet,
You was banned from the chat because you post trojan links. This may happend because your PC is infected.
To be sure hacker who infect your PC will have no access to your money we locked your account withdrawal.
Please wait until our support staff check information you provide and tell what to do next.

now I know

thank admin (BTCe)
btw i have kill the trojan

please unlock my account for my soon withdrawal admin

I actually only need the information

thx u admin Btce

btc-e.com

legendary

Activity: 1694

Merit: 1002

Quote from: faiyonet on August 16, 2014, 08:22:04 AM

why my account got banned up to 2 months, and no notice of what I have done, until the BTC-e treats me like this.

and I can not Withdraw from BTC-e
this proof for cant withdraw from my account

and I do not feel that big mistake

*btw sorry for my bad english Grin

Dear faiyonet,
You was banned from the chat because you post trojan links. This may happend because your PC is infected.
To be sure hacker who infect your PC will have no access to your money we locked your account withdrawal.
Please wait until our support staff check information you provide and tell what to do next.

faiyonet

newbie

Activity: 15

Merit: 0

i got reply from admin

Quote

Dear Client,

Thank you for contacting BTC-e.
If you can’t access you account for whatever reason, please create a ticket to our support with the following information:

• your username and registered email (the old email);

• your transaction history (at least the last three (3) transactions);

• the methods of deposit;

• the history of IP entries;

• the new email you’d like to use in your account.

We strongly recommend that you use a Gmail.com account with two-factor authentication. Please note that after your email is changed, withdrawals from your account will be blocked for two weeks.

seandaniel

sr. member

Activity: 280

Merit: 250

Make Love Not War

Quote from: faiyonet on August 17, 2014, 04:57:59 AM

Quote from: seandaniel on August 17, 2014, 04:45:25 AM

Quote from: faiyonet on August 17, 2014, 03:23:50 AM

Quote from: justforbtc on August 17, 2014, 03:11:42 AM

Quote from: faiyonet on August 17, 2014, 03:01:47 AM

Quote from: justforbtc on August 17, 2014, 02:52:22 AM

Quote from: faiyonet on August 17, 2014, 02:43:47 AM

untill now admin and moderator still banned people in trollbox.
but never reply my tiket/my Issue. Embarrassed

Your email address was exposed in your pic.

no problem with that, i hope staff btc-e can see me here

all problems must be solved with a transparent

Your exposed email address maybe targeted by hackers.

ok, I have color in my email address.
Hackers ... ohh no, will create a new problem for me later.

thx my friend, for the warning.

Quote from: seandaniel on August 17, 2014, 03:05:26 AM

everything happens has a reason. Maybe you don't know the reason why they banned you but i'm sure they have a reason

yess, I like the way you think. just better to issue banned more than 2 months without any notice? and I was not making a mistake.
anything else for that matter. until I was banned 2 months can not withdraw

I will repeat again Wink

They have their own reason it so happen that we or you don't know why you get banned. It's impossible they just accidentally click the button to banned your account.

yes i now

i still waiting admin btce reply my ticket. I will post here about what I've done until I get banned for 2 months and could not withdraw

good idea.

Wish you all the luck.

Thanks

faiyonet

newbie

Activity: 15

Merit: 0

Quote from: seandaniel on August 17, 2014, 04:45:25 AM

Quote from: faiyonet on August 17, 2014, 03:23:50 AM

Quote from: justforbtc on August 17, 2014, 03:11:42 AM

Quote from: faiyonet on August 17, 2014, 03:01:47 AM

Quote from: justforbtc on August 17, 2014, 02:52:22 AM

Quote from: faiyonet on August 17, 2014, 02:43:47 AM

untill now admin and moderator still banned people in trollbox.
but never reply my tiket/my Issue. Embarrassed

Your email address was exposed in your pic.

no problem with that, i hope staff btc-e can see me here

all problems must be solved with a transparent

Your exposed email address maybe targeted by hackers.

ok, I have color in my email address.
Hackers ... ohh no, will create a new problem for me later.

thx my friend, for the warning.

Quote from: seandaniel on August 17, 2014, 03:05:26 AM

everything happens has a reason. Maybe you don't know the reason why they banned you but i'm sure they have a reason

yess, I like the way you think. just better to issue banned more than 2 months without any notice? and I was not making a mistake.
anything else for that matter. until I was banned 2 months can not withdraw

I will repeat again Wink

They have their own reason it so happen that we or you don't know why you get banned. It's impossible they just accidentally click the button to banned your account.

yes i now

i still waiting admin btce reply my ticket. I will post here about what I've done until I get banned for 2 months and could not withdraw

seandaniel

sr. member

Activity: 280

Merit: 250

Make Love Not War

Quote from: faiyonet on August 17, 2014, 03:23:50 AM

Quote from: justforbtc on August 17, 2014, 03:11:42 AM

Quote from: faiyonet on August 17, 2014, 03:01:47 AM

Quote from: justforbtc on August 17, 2014, 02:52:22 AM

Quote from: faiyonet on August 17, 2014, 02:43:47 AM

untill now admin and moderator still banned people in trollbox.
but never reply my tiket/my Issue. Embarrassed

Your email address was exposed in your pic.

no problem with that, i hope staff btc-e can see me here

all problems must be solved with a transparent

Your exposed email address maybe targeted by hackers.

ok, I have color in my email address.
Hackers ... ohh no, will create a new problem for me later.

thx my friend, for the warning.

Quote from: seandaniel on August 17, 2014, 03:05:26 AM

everything happens has a reason. Maybe you don't know the reason why they banned you but i'm sure they have a reason

yess, I like the way you think. just better to issue banned more than 2 months without any notice? and I was not making a mistake.
anything else for that matter. until I was banned 2 months can not withdraw

I will repeat again Wink

They have their own reason it so happen that we or you don't know why you get banned. It's impossible they just accidentally click the button to banned your account.

faiyonet

newbie

Activity: 15

Merit: 0

Quote from: justforbtc on August 17, 2014, 03:11:42 AM

Quote from: faiyonet on August 17, 2014, 03:01:47 AM

Quote from: justforbtc on August 17, 2014, 02:52:22 AM

Quote from: faiyonet on August 17, 2014, 02:43:47 AM

untill now admin and moderator still banned people in trollbox.
but never reply my tiket/my Issue. Embarrassed

Your email address was exposed in your pic.

no problem with that, i hope staff btc-e can see me here

all problems must be solved with a transparent

Your exposed email address maybe targeted by hackers.

ok, I have color in my email address.
Hackers ... ohh no, will create a new problem for me later.

thx my friend, for the warning.

Quote from: seandaniel on August 17, 2014, 03:05:26 AM

everything happens has a reason. Maybe you don't know the reason why they banned you but i'm sure they have a reason

yess, I like the way you think. just better to issue banned more than 2 months without any notice? and I was not making a mistake.
anything else for that matter. until I was banned 2 months can not withdraw

justforbtc

hero member

Activity: 714

Merit: 500

Quote from: faiyonet on August 17, 2014, 03:01:47 AM

Quote from: justforbtc on August 17, 2014, 02:52:22 AM

Quote from: faiyonet on August 17, 2014, 02:43:47 AM

untill now admin and moderator still banned people in trollbox.
but never reply my tiket/my Issue. Embarrassed

Your email address was exposed in your pic.

no problem with that, i hope staff btc-e can see me here

all problems must be solved with a transparent

Your exposed email address maybe targeted by hackers.

seandaniel

sr. member

Activity: 280

Merit: 250

Make Love Not War

everything happens has a reason. Maybe you don't know the reason why they banned you but i'm sure they have a reason

faiyonet

newbie

Activity: 15

Merit: 0

Quote from: xcapator on August 17, 2014, 02:48:05 AM

Quote from: faiyonet on August 17, 2014, 12:17:19 AM

Quote from: blumangroup on August 17, 2014, 12:03:34 AM

BTC is banning random users for easy money, DO NOT USE. Call em up or DDoS.

I just wanted to finish with a fine, maybe there is an error of the system. and hopefully I can withdraw as soon as possible.
I will continue to provide information about my account banned.

now I just can:
- Deposit
- Buy / sell all pair

and I still hope to continue to transact in btc-e

I do hope your problem will get resolved soon, you're not the only one having this issue.
Kalo withdraw nya udah sukses jangan lupa sukurannya bro..

thank you my friend,

Quote from: justforbtc on August 17, 2014, 02:52:22 AM

Quote from: faiyonet on August 17, 2014, 02:43:47 AM

untill now admin and moderator still banned people in trollbox.
but never reply my tiket/my Issue. Embarrassed

Your email address was exposed in your pic.

no problem with that, i hope staff btc-e can see me here

all problems must be solved with a transparent

justforbtc

hero member

Activity: 714

Merit: 500

Quote from: faiyonet on August 17, 2014, 02:43:47 AM

untill now admin and moderator still banned people in trollbox.
but never reply my tiket/my Issue. Embarrassed

Your email address was exposed in your pic.

xcapator

sr. member

Activity: 322

Merit: 252

Here I Am !!

Quote from: faiyonet on August 17, 2014, 12:17:19 AM

Quote from: blumangroup on August 17, 2014, 12:03:34 AM

BTC is banning random users for easy money, DO NOT USE. Call em up or DDoS.

I just wanted to finish with a fine, maybe there is an error of the system. and hopefully I can withdraw as soon as possible.
I will continue to provide information about my account banned.

now I just can:
- Deposit
- Buy / sell all pair

and I still hope to continue to transact in btc-e

I do hope your problem will get resolved soon, you're not the only one having this issue.

Kalo withdraw nya udah sukses jangan lupa sukurannya bro..

faiyonet

newbie

Activity: 15

Merit: 0

untill now admin and moderator still banned people in trollbox.
but never reply my tiket/my Issue. Embarrassed

http://s9.postimg.org/ucw3kzm57/Picture1a.jpg

justforbtc

hero member

Activity: 714

Merit: 500

Quote from: btc-e.com on August 12, 2014, 05:43:58 AM

Hello, please write the ticket number, we will check the information.

why does btc-e.com not actively ask OP for ticket number this time? OP can PM btc-e.com for help, this is much effective than btc-e support!

faiyonet

newbie

Activity: 15

Merit: 0

Quote from: blumangroup on August 17, 2014, 12:03:34 AM

BTC is banning random users for easy money, DO NOT USE. Call em up or DDoS.

I just wanted to finish with a fine, maybe there is an error of the system. and hopefully I can withdraw as soon as possible.
I will continue to provide information about my account banned.

now I just can:
- Deposit
- Buy / sell all pair

and I still hope to continue to transact in btc-e

blumangroup

sr. member

Activity: 350

Merit: 250

'Slow and steady wins the race'

BTC is banning random users for easy money, DO NOT USE. Call em up or DDoS.

faiyonet

newbie

Activity: 15

Merit: 0

Quote from: faiyonet on August 16, 2014, 10:39:42 PM

Quote from: Wealthy on August 16, 2014, 01:51:03 PM

How much BTC you got there, and what you did, you really got banned for no reason? If that I wont use them, started using them not long ago.

range 0.8 btc
yes, they do not send any emails about a mistake I made

Quote from: bitgeek on August 16, 2014, 02:04:24 PM

The only reason your account could be blocked is if it was under security risk. If you were banned by a chatbox (or trollbox as most people call it) admin you should be able to access your funds.
Write a ticket and keep us updated.

I guess, I do not do a disservice BTC-E,
and if any of my words in trolbox inappropriate, perhaps with a banned me in trollbox. why I am not allowed to Withdraw.
ok, i will update about my account here.

Quote from: Wealthy on August 16, 2014, 01:51:03 PM

In the withdraw section it says "contact support", have you tried contacting them? What was their answer?

I've contacted them on 16 August 2014, this time there was still no reply.

faiyonet

newbie

Activity: 15

Merit: 0

Quote from: Wealthy on August 16, 2014, 01:51:03 PM

How much BTC you got there, and what you did, you really got banned for no reason? If that I wont use them, started using them not long ago.

range 0.8 btc
yes, they do not send any emails about a mistake I made

Quote from: bitgeek on August 16, 2014, 02:04:24 PM

The only reason your account could be blocked is if it was under security risk. If you were banned by a chatbox (or trollbox as most people call it) admin you should be able to access your funds.
Write a ticket and keep us updated.

I guess, I do not do a disservice BTC-E,
and if any of my words in trolbox inappropriate, perhaps with a banned me in trollbox. why I am not allowed to Withdraw.

Quote from: Wealthy on August 16, 2014, 01:51:03 PM

In the withdraw section it says "contact support", have you tried contacting them? What was their answer?

I've contacted them on 16 August 2014, this time there was still no reply.

bitgeek

sr. member

Activity: 462

Merit: 251

The only reason your account could be blocked is if it was under security risk. If you were banned by a chatbox (or trollbox as most people call it) admin you should be able to access your funds.
Write a ticket and keep us updated.

Wealthy

member

Activity: 92

Merit: 10

How much BTC you got there, and what you did, you really got banned for no reason? If that I wont use them, started using them not long ago.

Koko

sr. member

Activity: 294

Merit: 250

In the withdraw section it says "contact support", have you tried contacting them? What was their answer?

faiyonet

newbie

Activity: 15

Merit: 0

ok this proof for cant withdraw from my account
http://s21.postimg.org/4xitmdcc3/Fire_Shot_Screen_Capture_010_BTC_E_I_Profile.jpg

SomeBoy

newbie

Activity: 17

Merit: 0

That looks like a chat box ban only. Didn't you say in the OP that you were able to withdraw?

Anyways, I can't even begin to understand why you people insist on trusting your money with a company run by anonymous Russians. Who are you gonna sue if something goes wrong, Putin?

faiyonet

newbie

Activity: 15

Merit: 0

if I did make a mistake in a chat room, why I can not do Withdraw.

I was really disappointed Embarrassed

justforbtc

hero member

Activity: 714

Merit: 500

The admins of chat box are not staff of btc-e, but they have right to ban.

faiyonet

newbie

Activity: 15

Merit: 0

why my account got banned up to 2 months, and no notice of what I have done, until the BTC-e treats me like this.
http://s4.postimg.org/3op1vsv49/Picture1.jpg
and I can not Withdraw from BTC-e
this proof for cant withdraw from my account
http://s21.postimg.org/4xitmdcc3/Fire_Shot_Screen_Capture_010_BTC_E_I_Profile.jpg

and I do not feel that big mistake

*btw sorry for my bad english Grin

Topic: (Solved) why BTC-e banned for no reason? (Read 2461 times)