[SOLVED]MtGox to paxum withdraw delay

evoorhees

legendary

Activity: 1008

Merit: 1021

Democracy is the original 51% attack

Quote from: epetroel on September 27, 2011, 11:14:28 AM

Quote from: evoorhees on September 27, 2011, 11:11:50 AM

I've had trouble with Paxum in general - after sending deposits to them it has taken up to ten days to show up. Really frustrating, I don't like Paxum at all. So perhaps your issue is the same? Not a MtGox problem but a Paxum one?

Was this via Gox, or ACH? I've noticed that ACH deposits take forever (7-10 business days), but usually transfers from Gox are pretty fast - if they have the money at Paxum.

Was via ACH

epetroel

sr. member

Activity: 431

Merit: 251

Quote from: evoorhees on September 27, 2011, 11:11:50 AM

I've had trouble with Paxum in general - after sending deposits to them it has taken up to ten days to show up. Really frustrating, I don't like Paxum at all. So perhaps your issue is the same? Not a MtGox problem but a Paxum one?

Was this via Gox, or ACH? I've noticed that ACH deposits take forever (7-10 business days), but usually transfers from Gox are pretty fast - if they have the money at Paxum.

epetroel

sr. member

Activity: 431

Merit: 251

Having the same problem here. On Sunday I got a response from support saying that they had transferred more money to Paxum and all withdrawals should be processed in 24 hours. Tuesday morning now and still no money.

I understand that they probably have a tough time managing cash account balances with Dwolla and Paxum, but this is kind of ridiculous.

evoorhees

legendary

Activity: 1008

Merit: 1021

Democracy is the original 51% attack

I've had trouble with Paxum in general - after sending deposits to them it has taken up to ten days to show up. Really frustrating, I don't like Paxum at all. So perhaps your issue is the same? Not a MtGox problem but a Paxum one?

Phinnaeus Gage

legendary

Activity: 1918

Merit: 1570

Bitcoin: An Idea Worth Spending

Here's a solution. Email them and ask what's the best way to deposit $xx,xxx.00 into their exchange. You should receive a rapid reply.

RaTTuS

hero member

Activity: 792

Merit: 1000

Bite me

well irc #mtgox on freenode can help also

idontknow

newbie

Activity: 28

Merit: 0

Does anyone know if they have dedicated support staff? Like someone who's only job is to reply to emails?

It seems many people wait a very long time to hear back from them.

jorgen

vip

Activity: 113

Merit: 12

Recently there was a problem with withdrawing USD to paxum accounts for MtGox users.
Now it is reported to be solved, but not for me Angry

I did withdraw 1000 USD to my paxum account at 15 of September and still do not see the money.
I did reported the problem to MtGox support on 21 of September and received standard form
which I completed and return to them and since then I did not hear from them and they do not reply
to my numerous requests to all e-mail I know. Please report if somebody have the same problem.

Finally at 28/09/11 the problem is solved and money is on my paxum account.

Topic: [SOLVED]MtGox to paxum withdraw delay (Read 1219 times)