Someone hacked into my BTC-E, what should I do?
The fact that someone is hacked in there is not as bothering as that they know my password, even more - how did they obtain it, and if they can have more of my passwords, since I almost didn't use BTC-E (only couple years ago).
What do you guys think? IP is 46.161.58.106 and on "Status" it shows "Successful login"
* PS, what is strange to me is that I logged last time there on 2014 May 22'nd, after that date I believe I reinstalled Windows couple times. Also, the password is not some generic word or something like that, it's a "shake" of upper/lowercase letters with numbers, so it's not easy to hack I would think.
The fact that someone is hacked in there is not as bothering as that they know my password, even more - how did they obtain it, and if they can have more of my passwords, since I almost didn't use BTC-E (only couple years ago).
What do you guys think? IP is 46.161.58.106 and on "Status" it shows "Successful login"
* PS, what is strange to me is that I logged last time there on 2014 May 22'nd, after that date I believe I reinstalled Windows couple times. Also, the password is not some generic word or something like that, it's a "shake" of upper/lowercase letters with numbers, so it's not easy to hack I would think.
If someone was able to hack your password, even though you say it was a difficult one to hack means that there was a keylogger and/or a malware on your PC, who recorded your activities and transferred it to the hacker. Thing you need to do is first of all re-format the disc and install a fresh OS, install premium antivirus+antimalware softwares and do a thorough scan and after that change all the passwords of places which you think are important such as E-mail accounts, any services related to Bitcoins, Online banking etc. because they might be compromised too.
Contact BTC-E support, tell them to lock your account and you can sign a message from one of the address you deposited into BTC-E and they can restore your account after verifying that.
