Hey guys, this is my first time posting here. I've never created posts but my recent experience with sportsbet.io changed that.
Apologies if this ends up being long. I just want to be as detailed as possible to try and present everything in its entirety. It started with their other site vegascasino.io which is practically the same site minus the sports. They share all the same live chat people and basically everything.
What happened with them was I was credited 80 mBTC less than I should've had, a few weeks ago from my affiliates. What happened was they deactivated one of my affiliates accounts with a balance of around .7 off a tiny deposit which landed me -80 mBTC in profits. I knew the system they used was automated and figured it was an honest mistake and went to live chat thinking they'd take care of it and they even told me that they understood and would fix it. But that was a lie, they either didn't understand or just played dumb because their resolution was that it had been taken care of when the system rolled over after the payout. But that does nothing for me since my affiliates will never have the chance to lose what's in his account and I've already had to pay the 80 mBTC for his winnings which vegascasino.io also has.
In a normal situation if someone won big one month over time it'll average out and then the next month they'll have all that money to lose so it be the same as someone making a .7 deposit and losing it all. So vegascasino acknowledged there was a mistake but then didn't do anything about it. And I let them know my frustration.
Back to sportsbet.io and how that ties in. That same day I decided to depsit and play there i had been for months already and didn't have an issue with it, forgetting the affiliation with vegascasino.io. Also I should add that both sites tried to deactivate my account which only lasted a couple minutes but I got the impression the live chat people or someone didn't want me playing there.
From my first deposit that day Dec 13th to now I made 35 deposits averaging 20 mBTC each for .7 total. Not one of those deposits did I ever reach a balance that was 5 mBTC over what I deposited. After my 3rd deposit and noticing how ridiculously crazy the cards were being dealt. I decided to record the statistics just off of curiosity.
I lost 87% of my hands with a play volume in the high hundreds. I was out-blackjacked 12:1. On hands I had 12-16 I drew a bust card 70% of the time. On double downs (having 10 or 11 vs anything but 10 and with 9 against 4,5,6) I won 18% of the time. It was insane after the first few deposits I was basically paying to collect the stats I knew I would never see that money again and that's not my issue. My issue is afterwards, when I decided to call it quits to put in my sports bet going off soon I went to the live chat and explained this and asked offered to send my data and asked why they advertise provably fair games when 0 of their games are provably fair and if their were any promotions I had been earning points for with all my game play and loses. And the chat agent , Adam , his response was to close out the chat. I reopened he'd close repeat that a bunch of times. Couldn't believe the disrespect from them I asked a legit question and they can't give me a word even after they just flat out rob me like that. And I've been gambling over a decade mostly in person but I've been online for a few years definitely have a lot of experience with fishy sites and all that and never in my life have I ever even considered accusing or complaining about gambling or the way the cards fell but this wasn't gambling and the cards weren't talking they were pre-meditatively stacked against me almost 9:1 over hundreds and hundreds of hands they didn't even attempt to cover it up, 35 deposits and none of them reach +5 mBTC? I can post the full history if anyone's interested let me know and I crunched the numbers a bit also if anyone wants to see just let me know.
Just had to vent about it. Definitely got a lot more heated from the chat experience than anything else and just everything about sportsbet and vegascasino, from closing my affiliates account to not honoring their word when they told me they'd correct their mistake, for having a support staff who runs away at a simple question.
But anyone have any advice? A site that actually honest and fair would be greatly appreciated I'm definitely going to be more careful in selecting where i play from now on so lesson learned there but I'd like to hear which sites you've found a comfort level you'll be treated fairly at thank u guys
tl;dr F*** sportsbet.io and vegascasino.io and probably bitcasino.io
FTFY(a bit)
As for the recommendations for a casino, if you're looking for a site where you can gamble on something other than dice, I'd recommend
crypto-games.net . As for the comments regarding sportsbet and vegascasino, I can't say I fully understand the circumstances. They don't have neither a good nor a bad rep here in Bitcointalk and if you'd like someone to place a negative feedback on them, I'd suggest opening a scam accusation thread and posting the proofs accordingly.
learn next time edit what you quote or else you will end up on spamming because you quote whole OP and his paragraph is very hard to read. You have credits if you already edited the spacing of the paragraph before you quote. 
