I guess by proving that you're not the same person to whom you're linked with that address will make sportsbet believe that it's not a multi-account that they're suspecting you which is likely a violation on their terms and conditions.
I have asked him and i got super pissed at him even thought it is not his fault.
So i have it confirmed from him and told sportsbet as well.
I understand the terms of sportsbet and i’m not angry about it tbh.
I enjoy betting there and they are a legitimate website in general in my opnion and ofcourse they have to abide by their terms of service but in this case it was a mistake that i could not have foreseen, avoided or done anything about.. i just wanted to cash out to fiat and my kraken that i usually use had just got 2FA added so it had withdrawels paused. Everything is supported by evidence.
All i’m worried and annoyed about is lack of communication from sportsbet side and the fact they don’t reply.. :/
And he said that he'll back to you so, that's a good sign that you've been heard and that will be taken into account with the case that you've sent them, so a little bit and more of your patience.