Whilst this is definitely something new to me, they've explained their stance quite well.
They are a private business and as such, they are able to offer you any deal they want (even 0x payout). It is up to you whether or not you want to take up that offer.
I suspect that they probably spot some activity that makes them think you have a long term edge/you are a whale. To hedge against their own risks, they have lowered your odds. Perfectly fine.
Topic: sportsbet.io lowers my odds !!!!! (Read 618 times)
I have contacted Steve at the beginning of the week but no answer yet. The support told me that today:
"
Our team will double-check if your limits can be raised.
As per checking with our Sportsbook team, unfortunately your limits can't be raised right now.
"
Don't you get it? They won't reverse their decision since they know that you're a consistent winner which is something sportsbooks and casinos absolutely hate."
Our team will double-check if your limits can be raised.
As per checking with our Sportsbook team, unfortunately your limits can't be raised right now.
"
They reduce limits randomly for different winners based on various factors. These decisions make sense since they want to keep their business afloat even though it sucks for the winning gamblers.
Some sites like Pinnacle etc never reduce your limits. Betting exchanges also don't reduce limits since they don't care whether you win or lose.
I think I've got it now. considering Steve's message it was still ambiguous that's why I was waiting, but you are right, I have nothing more to expect.
I have contacted Steve at the beginning of the week but no answer yet. The support told me that today:
"
Our team will double-check if your limits can be raised.
As per checking with our Sportsbook team, unfortunately your limits can't be raised right now.
"
Don't you get it? They won't reverse their decision since they know that you're a consistent winner which is something sportsbooks and casinos absolutely hate."
Our team will double-check if your limits can be raised.
As per checking with our Sportsbook team, unfortunately your limits can't be raised right now.
"
They reduce limits randomly for different winners based on various factors. These decisions make sense since they want to keep their business afloat even though it sucks for the winning gamblers.
Some sites like Pinnacle etc never reduce your limits. Betting exchanges also don't reduce limits since they don't care whether you win or lose.
More than 2 weeks have passed, and my price situation has still not be reviewed. I'm starting to have a doubt about the regional and trading factor problem...
Do you regularly contact the support and ask them directly? It will be helpful if you will update the main thread with your recent chat logs with the support. Sportsbet is one o the most famous Casino that has a very active live support so you can maximize the use of it rather than updating here. But this kind of special account restrictions or modification is indeed written in there ToS they have the right to lower your odds or avoid you from using it if you are always winning since Casino is not getting profit on you. You are still lucky that your account just reduced by 2% of the odds if your statement is true that you win a lot lately. And also there’s a lot of sportsbook that offers same odds with sportsbet, why not try them since sportsbet don’t lock your funds in your casino account.
I have contacted Steve at the beginning of the week but no answer yet. The support told me that today:
"
Our team will double-check if your limits can be raised.
As per checking with our Sportsbook team, unfortunately your limits can't be raised right now.
"
More than 2 weeks have passed, and my price situation has still not be reviewed. I'm starting to have a doubt about the regional and trading factor problem...
Do you regularly contact the support and ask them directly? It will be helpful if you will update the main thread with your recent chat logs with the support. Sportsbet is one o the most famous Casino that has a very active live support so you can maximize the use of it rather than updating here. But this kind of special account restrictions or modification is indeed written in there ToS they have the right to lower your odds or avoid you from using it if you are always winning since Casino is not getting profit on you. You are still lucky that your account just reduced by 2% of the odds if your statement is true that you win a lot lately. And also there’s a lot of sportsbook that offers same odds with sportsbet, why not try them since sportsbet don’t lock your funds in your casino account.
More than 2 weeks have passed, and my price situation has still not be reviewed. I'm starting to have a doubt about the regional and trading factor problem...
2% difference and 50% chance to lose. really it's nothing
Hi everyone,
Lately I found out that sportsbet.io lowers my odds. I have compared with 2 browsers, one connected with my account and the other one not. I have seen nearly a 2% difference on odds' values
ex on Leeds vs MU:
https://freeimage.host/i/capture.1T4ZEG
Every market I have checked, it is the same.
My only explanation is that I bet a lot this month with a lot of success and to stop all that, they decide to lower my odds. It is not a market/event/competition issue. I have tried many of them and it's the same.
Has anyone been in the same situation?
I can understand that you do not like it, however casinos are within their rights to do something like this since most likely it is in their TOS, when casinos face a player that they feel is not betting for the fun of it but doing so professionally then they can take a number of measures to reduce your edge over them, and one of them is to give you worst odds, and if you keep being successful I would not be surprised if your account eventually gets limited, this is something that we know that happens and professional sport bettors face it all the time.Lately I found out that sportsbet.io lowers my odds. I have compared with 2 browsers, one connected with my account and the other one not. I have seen nearly a 2% difference on odds' values
ex on Leeds vs MU:
https://freeimage.host/i/capture.1T4ZEG
Every market I have checked, it is the same.
My only explanation is that I bet a lot this month with a lot of success and to stop all that, they decide to lower my odds. It is not a market/event/competition issue. I have tried many of them and it's the same.
Has anyone been in the same situation?
snip
Well, it seems there was nothing for you to worry about and things should go back to normal soon enough. 
Steve answered this morning:
"
Hi,
Apologies for the delay in response here.
From my understanding, there are a few combinations at play here.
It seems to be a mixture of regional and trading factors that have impacted the prices available on your account.
It isn't due to the $$ won. We enjoy customers having the wins and we like paying out as fast as possible.
I have asked the trading guys to review the price situation.
I see you had a couple wins on the NBA this morning, feel free to withdraw anytime you want.
regards,
Steve.
Sportsbet.io
"
That's great news, OP. I'd expect things to be back to normal real soon. "
Hi,
Apologies for the delay in response here.
From my understanding, there are a few combinations at play here.
It seems to be a mixture of regional and trading factors that have impacted the prices available on your account.
It isn't due to the $$ won. We enjoy customers having the wins and we like paying out as fast as possible.
I have asked the trading guys to review the price situation.
I see you had a couple wins on the NBA this morning, feel free to withdraw anytime you want.
regards,
Steve.
Sportsbet.io
"
Steve answered this morning:
"
Hi,
Apologies for the delay in response here.
From my understanding, there are a few combinations at play here.
It seems to be a mixture of regional and trading factors that have impacted the prices available on your account.
It isn't due to the $$ won. We enjoy customers having the wins and we like paying out as fast as possible.
I have asked the trading guys to review the price situation.
I see you had a couple wins on the NBA this morning, feel free to withdraw anytime you want.
regards,
Steve.
Sportsbet.io
"
So, looks like he tried to solve problem, but technically such situation is possible and everything is correct. Of course it ought to be your decision, but my opinion that it is a good bookie, that try to solve problems and it is possible to gamble here again. Several times i was talking with support of different exchanges and bookies and this answer looks enough good to continue gamble. "
Hi,
Apologies for the delay in response here.
From my understanding, there are a few combinations at play here.
It seems to be a mixture of regional and trading factors that have impacted the prices available on your account.
It isn't due to the $$ won. We enjoy customers having the wins and we like paying out as fast as possible.
I have asked the trading guys to review the price situation.
I see you had a couple wins on the NBA this morning, feel free to withdraw anytime you want.
regards,
Steve.
Sportsbet.io
"
Hi everyone,
Lately I found out that sportsbet.io lowers my odds. I have compared with 2 browsers, one connected with my account and the other one not. I have seen nearly a 2% difference on odds' values
ex on Leeds vs MU:
https://freeimage.host/i/capture.1T4ZEG
Every market I have checked, it is the same.
I have contacted the support by chat a first time and I had the following answer:
"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."
" Upon review, we can assure that our betting limits depend on multiple factors such as sport, league, market, account and time of bet placement. We have different limits for different leagues, and we regularly review our business and make decisions around our total exposure which takes into account sports, competitions, events, markets. "
I wanted to have further explanations just like how long will I have this limitation or What is the criteria or the specific betting activity that has lead to this situation, but the chat was already closed. So I contacted the chat again, a support guy asked me for a screenshot which I have provided. Then I received this answer from support:
"Thank you for your patience. As explained before, Bet Limits are set from account to account based on your betting activity. Kindly note that as per terms and conditions, we reserve the right to have limits set depending on the account. Also, I would like to inform you that we have already explained this to you in another opportunity, if you keep insisting on this matter, you will have your chat privileges revoked."
Is it me or do I feel like the roles are reversed ?!!!!!
My only explanation is that I bet a lot this month with a lot of success and to stop all that, they decide to lower my odds. It is not a market/event/competition issue. I have tried many of them and it's the same.
Has anyone been in the same situation?
Lately I found out that sportsbet.io lowers my odds. I have compared with 2 browsers, one connected with my account and the other one not. I have seen nearly a 2% difference on odds' values
ex on Leeds vs MU:
https://freeimage.host/i/capture.1T4ZEG
Every market I have checked, it is the same.
I have contacted the support by chat a first time and I had the following answer:
"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."
" Upon review, we can assure that our betting limits depend on multiple factors such as sport, league, market, account and time of bet placement. We have different limits for different leagues, and we regularly review our business and make decisions around our total exposure which takes into account sports, competitions, events, markets. "
I wanted to have further explanations just like how long will I have this limitation or What is the criteria or the specific betting activity that has lead to this situation, but the chat was already closed. So I contacted the chat again, a support guy asked me for a screenshot which I have provided. Then I received this answer from support:
"Thank you for your patience. As explained before, Bet Limits are set from account to account based on your betting activity. Kindly note that as per terms and conditions, we reserve the right to have limits set depending on the account. Also, I would like to inform you that we have already explained this to you in another opportunity, if you keep insisting on this matter, you will have your chat privileges revoked."
Is it me or do I feel like the roles are reversed ?!!!!!
My only explanation is that I bet a lot this month with a lot of success and to stop all that, they decide to lower my odds. It is not a market/event/competition issue. I have tried many of them and it's the same.
Has anyone been in the same situation?
It's unfortunate that limits on your account have been lowered. However, it's a good thing that Sportsbet was approachable and they managed to explain to you the reason behind your account's odd limit. Because after all, it's not really good to have the customers keep on thinking and be left hanging. Although I would like to suggest to the casinos to at least inform your clients about the betting odds so that they won't be shocked about sudden changes. It could be included in the terms and conditions, but a simple heads-up like giving them some sort of notification would be of great help. Hopefully, you'll be able to recover your account's odd limit to its original rate.
Steve answered this morning:
"
Hi,
Apologies for the delay in response here.
From my understanding, there are a few combinations at play here.
It seems to be a mixture of regional and trading factors that have impacted the prices available on your account.
It isn't due to the $$ won. We enjoy customers having the wins and we like paying out as fast as possible.
I have asked the trading guys to review the price situation.
I see you had a couple wins on the NBA this morning, feel free to withdraw anytime you want.
regards,
Steve.
Sportsbet.io
"
So this means one thing ? that you already got your funds and this issue would be enough for discussion?"
Hi,
Apologies for the delay in response here.
From my understanding, there are a few combinations at play here.
It seems to be a mixture of regional and trading factors that have impacted the prices available on your account.
It isn't due to the $$ won. We enjoy customers having the wins and we like paying out as fast as possible.
I have asked the trading guys to review the price situation.
I see you had a couple wins on the NBA this morning, feel free to withdraw anytime you want.
regards,
Steve.
Sportsbet.io
"
Steve just got your issue late so it had to take some time and of course now is the time to lock this thread if you are already done withdrawing?
anyway This is good to hear and also Good response from the Sportsbet team . congratulations to both the team and you OP .
Steve answered this morning:
"
Hi,
Apologies for the delay in response here.
From my understanding, there are a few combinations at play here.
It seems to be a mixture of regional and trading factors that have impacted the prices available on your account.
It isn't due to the $$ won. We enjoy customers having the wins and we like paying out as fast as possible.
I have asked the trading guys to review the price situation.
I see you had a couple wins on the NBA this morning, feel free to withdraw anytime you want.
regards,
Steve.
Sportsbet.io
"
"
Hi,
Apologies for the delay in response here.
From my understanding, there are a few combinations at play here.
It seems to be a mixture of regional and trading factors that have impacted the prices available on your account.
It isn't due to the $$ won. We enjoy customers having the wins and we like paying out as fast as possible.
I have asked the trading guys to review the price situation.
I see you had a couple wins on the NBA this morning, feel free to withdraw anytime you want.
regards,
Steve.
Sportsbet.io
"
The sooner you acknowledge the fact that you can't win against the house in the long term, the better it is for your mental and body health. Casinos are here to take your money. It is not the other way around. Gambling is not a job. If you enjoy playing that's fine but never think that you can turn it into a job. If you want to have a job as a gambler, start your own casino.
Betting on sports or (in events) in general its not the same thing as playing casino games, some peoples can be very skilled, and there is been many ones that have turned it to their regular job !
Hi everyone,
Lately I found out that sportsbet.io lowers my odds. I have compared with 2 browsers, one connected with my account and the other one not. I have seen nearly a 2% difference on odds' values
ex on Leeds vs MU:
https://freeimage.host/i/capture.1T4ZEG
Every market I have checked, it is the same.
I have contacted the support by chat a first time and I had the following answer:
"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."
" Upon review, we can assure that our betting limits depend on multiple factors such as sport, league, market, account and time of bet placement. We have different limits for different leagues, and we regularly review our business and make decisions around our total exposure which takes into account sports, competitions, events, markets. "
I wanted to have further explanations just like how long will I have this limitation or What is the criteria or the specific betting activity that has lead to this situation, but the chat was already closed. So I contacted the chat again, a support guy asked me for a screenshot which I have provided. Then I received this answer from support:
"Thank you for your patience. As explained before, Bet Limits are set from account to account based on your betting activity. Kindly note that as per terms and conditions, we reserve the right to have limits set depending on the account. Also, I would like to inform you that we have already explained this to you in another opportunity, if you keep insisting on this matter, you will have your chat privileges revoked."
Is it me or do I feel like the roles are reversed ?!!!!!
My only explanation is that I bet a lot this month with a lot of success and to stop all that, they decide to lower my odds. It is not a market/event/competition issue. I have tried many of them and it's the same.
Has anyone been in the same situation?
Lately I found out that sportsbet.io lowers my odds. I have compared with 2 browsers, one connected with my account and the other one not. I have seen nearly a 2% difference on odds' values
ex on Leeds vs MU:
https://freeimage.host/i/capture.1T4ZEG
Every market I have checked, it is the same.
I have contacted the support by chat a first time and I had the following answer:
"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."
" Upon review, we can assure that our betting limits depend on multiple factors such as sport, league, market, account and time of bet placement. We have different limits for different leagues, and we regularly review our business and make decisions around our total exposure which takes into account sports, competitions, events, markets. "
I wanted to have further explanations just like how long will I have this limitation or What is the criteria or the specific betting activity that has lead to this situation, but the chat was already closed. So I contacted the chat again, a support guy asked me for a screenshot which I have provided. Then I received this answer from support:
"Thank you for your patience. As explained before, Bet Limits are set from account to account based on your betting activity. Kindly note that as per terms and conditions, we reserve the right to have limits set depending on the account. Also, I would like to inform you that we have already explained this to you in another opportunity, if you keep insisting on this matter, you will have your chat privileges revoked."
Is it me or do I feel like the roles are reversed ?!!!!!
My only explanation is that I bet a lot this month with a lot of success and to stop all that, they decide to lower my odds. It is not a market/event/competition issue. I have tried many of them and it's the same.
Has anyone been in the same situation?
So as far as I understand it, the whole issue has been explained to you, however you deem it necessary to keep pushing the matter even further? To me, it sounds like you just did not do your research on the online gambling casino and obviously, you left out any reading of the terms of service. Sounds to me like this might just be your own fault for being uninformed.
I would probably leave the matter as a teaching moment instead of bothering support again.
Is it bothering you or the support?
Just to put things in place, I contacted the support again to know if what I was experiencing on sportsbet was going to be permanent and why not, being informed on what I have done wrong. The same support told me that I should get an answer soon (Steve in particular). I'm just waiting for this answer, there's nothing wrong with that, no?
Hi everyone,
Lately I found out that sportsbet.io lowers my odds. I have compared with 2 browsers, one connected with my account and the other one not. I have seen nearly a 2% difference on odds' values
ex on Leeds vs MU:
https://freeimage.host/i/capture.1T4ZEG
Every market I have checked, it is the same.
I have contacted the support by chat a first time and I had the following answer:
"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."
" Upon review, we can assure that our betting limits depend on multiple factors such as sport, league, market, account and time of bet placement. We have different limits for different leagues, and we regularly review our business and make decisions around our total exposure which takes into account sports, competitions, events, markets. "
I wanted to have further explanations just like how long will I have this limitation or What is the criteria or the specific betting activity that has lead to this situation, but the chat was already closed. So I contacted the chat again, a support guy asked me for a screenshot which I have provided. Then I received this answer from support:
"Thank you for your patience. As explained before, Bet Limits are set from account to account based on your betting activity. Kindly note that as per terms and conditions, we reserve the right to have limits set depending on the account. Also, I would like to inform you that we have already explained this to you in another opportunity, if you keep insisting on this matter, you will have your chat privileges revoked."
Is it me or do I feel like the roles are reversed ?!!!!!
My only explanation is that I bet a lot this month with a lot of success and to stop all that, they decide to lower my odds. It is not a market/event/competition issue. I have tried many of them and it's the same.
Has anyone been in the same situation?
Lately I found out that sportsbet.io lowers my odds. I have compared with 2 browsers, one connected with my account and the other one not. I have seen nearly a 2% difference on odds' values
ex on Leeds vs MU:
https://freeimage.host/i/capture.1T4ZEG
Every market I have checked, it is the same.
I have contacted the support by chat a first time and I had the following answer:
"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."
" Upon review, we can assure that our betting limits depend on multiple factors such as sport, league, market, account and time of bet placement. We have different limits for different leagues, and we regularly review our business and make decisions around our total exposure which takes into account sports, competitions, events, markets. "
I wanted to have further explanations just like how long will I have this limitation or What is the criteria or the specific betting activity that has lead to this situation, but the chat was already closed. So I contacted the chat again, a support guy asked me for a screenshot which I have provided. Then I received this answer from support:
"Thank you for your patience. As explained before, Bet Limits are set from account to account based on your betting activity. Kindly note that as per terms and conditions, we reserve the right to have limits set depending on the account. Also, I would like to inform you that we have already explained this to you in another opportunity, if you keep insisting on this matter, you will have your chat privileges revoked."
Is it me or do I feel like the roles are reversed ?!!!!!
My only explanation is that I bet a lot this month with a lot of success and to stop all that, they decide to lower my odds. It is not a market/event/competition issue. I have tried many of them and it's the same.
Has anyone been in the same situation?
So as far as I understand it, the whole issue has been explained to you, however you deem it necessary to keep pushing the matter even further? To me, it sounds like you just did not do your research on the online gambling casino and obviously, you left out any reading of the terms of service. Sounds to me like this might just be your own fault for being uninformed.
I would probably leave the matter as a teaching moment instead of bothering support again.
Betting on sports or (in events) in general its not the same thing as playing casino games, some peoples can be very skilled, and there is been many ones that have turned it to their regular job !
Even though it's possible we have to face the reality as the number of people earning from sports betting is really small though like the 0.1% or maybe even less. It's nice to see others gain success but it's not the same for a lot of people.
Also it sucks to see OP get juiced based on his recent success but unfortunately, we can't do much for him. I also agree with what the others mentioned check other sportsbooks for now as you have a lot of options to choose from.
The sooner you acknowledge the fact that you can't win against the house in the long term, the better it is for your mental and body health. Casinos are here to take your money. It is not the other way around. Gambling is not a job. If you enjoy playing that's fine but never think that you can turn it into a job. If you want to have a job as a gambler, start your own casino.
Betting on sports or (in events) in general its not the same thing as playing casino games, some peoples can be very skilled, and there is been many ones that have turned it to their regular job !
The thread should be locked for now since the admin already answered this issue, the starter of the thread have been advised to lock the thread and update us when the whole issue with the account has been resolved or the outcome of Steve's investigation and the final decisions.
It's been a week. I'm not here to undermine their ability to do their job, but come on, we all see what's going on. I've had numerous encounters with various support technicians and it takes literally hours to check database and find if his odds were modified or not. If they claim it to be a misunderstanding, they should make it so his odds are the same on any account. Lowering odds because he won some money in the past is cheating and if I found that a casino is doing it to my account, I'd leave and play somewhere else. There's plenty of sites where support doesn't take a week to investigate an issue and where you have even odds all day long.
Thanks, but I understand that Gambling is not a job and I do not want to turn it into job.
Even if sportsbet has the right to do this kind of thing, it's just hard for me to understand especially since I might have never realized it...
For now, I have no news from Steve (I have contacted him in a personal message). Frankly I'll be the first to acknowledge their good faith if they ever solve my problem. Again I don't mean to denigrate Sportsbet I think this site has some very good stuff. I just want to try to understand and get my problem resolved. If indeed it turns out that I am no longer entitled to real odds, I am free to go elsewhere.
Gambling can be a job, but it will become not so fun as when it is just a hobby. And it will be enough difficult, as an another job.Even if sportsbet has the right to do this kind of thing, it's just hard for me to understand especially since I might have never realized it...
For now, I have no news from Steve (I have contacted him in a personal message). Frankly I'll be the first to acknowledge their good faith if they ever solve my problem. Again I don't mean to denigrate Sportsbet I think this site has some very good stuff. I just want to try to understand and get my problem resolved. If indeed it turns out that I am no longer entitled to real odds, I am free to go elsewhere.
About this situation i don`t think that smth will change. They are working according to ToS so they can just check may be it was some technical mistake. I think they willn`t make any exceptions.
Yes I don't have too many illusions on this ... I tried to solicit Steve several times, created a support ticket few days ago but no answer at all ...
Thanks, but I understand that Gambling is not a job and I do not want to turn it into job.
Even if sportsbet has the right to do this kind of thing, it's just hard for me to understand especially since I might have never realized it...
For now, I have no news from Steve (I have contacted him in a personal message). Frankly I'll be the first to acknowledge their good faith if they ever solve my problem. Again I don't mean to denigrate Sportsbet I think this site has some very good stuff. I just want to try to understand and get my problem resolved. If indeed it turns out that I am no longer entitled to real odds, I am free to go elsewhere.
Gambling can be a job, but it will become not so fun as when it is just a hobby. And it will be enough difficult, as an another job.Even if sportsbet has the right to do this kind of thing, it's just hard for me to understand especially since I might have never realized it...
For now, I have no news from Steve (I have contacted him in a personal message). Frankly I'll be the first to acknowledge their good faith if they ever solve my problem. Again I don't mean to denigrate Sportsbet I think this site has some very good stuff. I just want to try to understand and get my problem resolved. If indeed it turns out that I am no longer entitled to real odds, I am free to go elsewhere.
About this situation i don`t think that smth will change. They are working according to ToS so they can just check may be it was some technical mistake. I think they willn`t make any exceptions.
I wanted to have further explanations just like how long will I have this limitation or What is the criteria or the specific betting activity that has lead to this situation, but the chat was already closed.
But they have already explained to you why your odds are different. What more do you want to know?
I believe everything is included, even in the terms and conditions or game rules.
I believe everything is included, even in the terms and conditions or game rules.
I'm sorry, but I naively thought that it was inappropriate to add another margin on the odds for those who win too much according to them.
I knew that we can't win against bookmakers, but I still find it a bit too much...
The sooner you acknowledge the fact that you can't win against the house in the long term, the better it is for your mental and body health. Casinos are here to take your money. It is not the other way around. Gambling is not a job. If you enjoy playing that's fine but never think that you can turn it into a job. If you want to have a job as a gambler, start your own casino.
Thanks, but I understand that Gambling is not a job and I do not want to turn it into job.
Even if sportsbet has the right to do this kind of thing, it's just hard for me to understand especially since I might have never realized it...
For now, I have no news from Steve (I have contacted him in a personal message). Frankly I'll be the first to acknowledge their good faith if they ever solve my problem. Again I don't mean to denigrate Sportsbet I think this site has some very good stuff. I just want to try to understand and get my problem resolved. If indeed it turns out that I am no longer entitled to real odds, I am free to go elsewhere.
The thread should be locked for now since the admin already answered this issue, the starter of the thread have been advised to lock the thread and update us when the whole issue with the account has been resolved or the outcome of Steve's investigation and the final decisions.
Let me check this out for you.
I have a feeling there has been a misunderstanding somewhere, but we will sort it out.
I have a feeling there has been a misunderstanding somewhere, but we will sort it out.
I’m just wondering why, even after Steve addressed this thread, literally 50 minutes after it was created we have people with the urge to shit post to fill their weekly signature requirements. There are needless posts after Steve’s response.
This kind of stuff always baffles me. Leave it to the people involved.
But they have already explained to you why your odds are different. What more do you want to know?
I believe everything is included, even in the terms and conditions or game rules.
I believe everything is included, even in the terms and conditions or game rules.
I'm sorry, but I naively thought that it was inappropriate to add another margin on the odds for those who win too much according to them.
I knew that we can't win against bookmakers, but I still find it a bit too much...
The sooner you acknowledge the fact that you can't win against the house in the long term, the better it is for your mental and body health. Casinos are here to take your money. It is not the other way around. Gambling is not a job. If you enjoy playing that's fine but never think that you can turn it into a job. If you want to have a job as a gambler, start your own casino.
If by "betting activity," "betting behaviour and history," sportsbet.io refers to the user's constant winning, I don't think these terms are fair. It may be understandable if odds may vary from one user to another because of certain factors such as the use of boost, VIP status, and others. But if the reason why an individual user's odds are lowered down is simply that the user has been winning bets after bets, it doesn't sound right to me; although, of course, every user has agreed to the platform's terms and conditions upon creation of account.
Anyway, there must be equally better crypto betting platforms other than sportsbet. You may try them out for better odds and perhaps fairer terms.
It is not right if the user wins are proven to be legit but that move was okay if the platform found out that the user made an abuse to make his winning unusual but why cannot they just ban that user instead because he will still continue making an abuse if they let them and if they get lucky they can continue stealing from the gambling houses.Anyway, there must be equally better crypto betting platforms other than sportsbet. You may try them out for better odds and perhaps fairer terms.
I am not having any conclusion here on anyone and if anyone believes that they are clean yet they think something is not right in the casino that they are playing with, they better stop betting on that platform. We have lots of good gambling sites available in the forum that they can chose from.
Hi everyone,
Lately I found out that sportsbet.io lowers my odds. I have compared with 2 browsers, one connected with my account and the other one not. I have seen nearly a 2% difference on odds' values
ex on Leeds vs MU:
https://freeimage.host/i/capture.1T4ZEG
Every market I have checked, it is the same.
I have contacted the support by chat a first time and I had the following answer:
"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."
" Upon review, we can assure that our betting limits depend on multiple factors such as sport, league, market, account and time of bet placement. We have different limits for different leagues, and we regularly review our business and make decisions around our total exposure which takes into account sports, competitions, events, markets. "
I wanted to have further explanations just like how long will I have this limitation or What is the criteria or the specific betting activity that has lead to this situation, but the chat was already closed. So I contacted the chat again, a support guy asked me for a screenshot which I have provided. Then I received this answer from support:
"Thank you for your patience. As explained before, Bet Limits are set from account to account based on your betting activity. Kindly note that as per terms and conditions, we reserve the right to have limits set depending on the account. Also, I would like to inform you that we have already explained this to you in another opportunity, if you keep insisting on this matter, you will have your chat privileges revoked."
Is it me or do I feel like the roles are reversed ?!!!!!
My only explanation is that I bet a lot this month with a lot of success and to stop all that, they decide to lower my odds. It is not a market/event/competition issue. I have tried many of them and it's the same.
Has anyone been in the same situation?
Lately I found out that sportsbet.io lowers my odds. I have compared with 2 browsers, one connected with my account and the other one not. I have seen nearly a 2% difference on odds' values
ex on Leeds vs MU:
https://freeimage.host/i/capture.1T4ZEG
Every market I have checked, it is the same.
I have contacted the support by chat a first time and I had the following answer:
"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."
" Upon review, we can assure that our betting limits depend on multiple factors such as sport, league, market, account and time of bet placement. We have different limits for different leagues, and we regularly review our business and make decisions around our total exposure which takes into account sports, competitions, events, markets. "
I wanted to have further explanations just like how long will I have this limitation or What is the criteria or the specific betting activity that has lead to this situation, but the chat was already closed. So I contacted the chat again, a support guy asked me for a screenshot which I have provided. Then I received this answer from support:
"Thank you for your patience. As explained before, Bet Limits are set from account to account based on your betting activity. Kindly note that as per terms and conditions, we reserve the right to have limits set depending on the account. Also, I would like to inform you that we have already explained this to you in another opportunity, if you keep insisting on this matter, you will have your chat privileges revoked."
Is it me or do I feel like the roles are reversed ?!!!!!
My only explanation is that I bet a lot this month with a lot of success and to stop all that, they decide to lower my odds. It is not a market/event/competition issue. I have tried many of them and it's the same.
Has anyone been in the same situation?
This does seem unusual and it would be interesting to see more comparisons, there may be a genuine error taking place or it could be intentional. Either way, it will be covered by their terms of service agreement and you are not obligated to accept any price that they offer - so I don't really see any problem with it. Always compare against other sites with the actual bet you're offered and you'll probably find that they are very similar, it might actually be exposing their margin of safety (and profits) on a bet rather than anything else. There are many reasons that could be driving it, some may even be down to the specific user level - if you've won a lot of money through them it might be a way for them to restrain further losses, which is perfectly fair as they are a company looking to make a profit.
I'm sorry, but I naively thought that it was inappropriate to add another margin on the odds for those who win too much according to them.
I knew that we can't win against bookmakers, but I still find it a bit too much...
I know it's annoying, but sadly that's what some casinos or gambling platforms do. Maybe I would suggest you explore some other platforms to see if they don't impose such restrictions. A casino or gambling platform will use what they have in their terms and conditions, and you will almost not be able to win a case against them. That's what I have observed, at least. I knew that we can't win against bookmakers, but I still find it a bit too much...
I agree with what JeromeTrash mentioned.
It is under the authority of gambling websites to adjust their prescribed rates on a case-to-case basis. As much as that you find it annoying, I think this is also one way of maximizing their profits on their end. With lots of gamblers nowadays, exploring such option is a no-brainer to their side. Unfortunately, gamblers would have to suffer this kind of rule, though everything is stated under their prescribed rules and regulations.
If this kind of alteration ruins your betting experience, then you are always free to explore other gambling websites that are available.
Sportbet.io is one of the best betting sites I have ever used and customer support is very good. They offer a great variety of sports to bet on and the site is very easy to use. Great customer service and betting experience.This is probably your first contact with sportbet.io, so you should know that they are extremely supportive when it comes to solving any problem you may encounter. If you open a support ticket, you will get an answer within minutes, sometimes even less than a minute! Most other bookmakers take at least a few hours until they reply, rarely offering a satisfying solution. I believe casino representative Steve will solve your problem as soon as possible!!!
I certainly agree with this. Sportsbet.io is a reputable site and their support is always responsive. As you have stated, they already answered your query. I guess there was just a simple misunderstanding but be sure to reach the whole TOS before signing up in any casino since each casino site has its own rules. I'm sure that your problem would be solved and you only have to reach out to them continuously.
Hopefully, Steve will work out something for the player online with the site rules and as. the ops stated in the comment that he placed a lot of bets in the previous month may be the site security may have discovered irregular activities from the account and decided to lower the odds to that account to protect the site. That's my observations anyways, let's wait to see the outcome of Steve intervention on the issue
Sportbet.io is one of the best betting sites I have ever used and customer support is very good. They offer a great variety of sports to bet on and the site is very easy to use. Great customer service and betting experience.This is probably your first contact with sportbet.io, so you should know that they are extremely supportive when it comes to solving any problem you may encounter. If you open a support ticket, you will get an answer within minutes, sometimes even less than a minute! Most other bookmakers take at least few hours until they reply, rarely offering a satisfying solution. I believe casino representative Steve will solve your problem as soon as possible!!!
i had the same issue with cloudbet
After login many markets and games disappear
After login many markets and games disappear
Have you reached out and communicated the support of cloudbet about that yet? If you haven’t, you should try to do that so you could be enlightened behind the reason of it happening. You should also check for updates with the case of @OP, you might gain something as well, to understand if you are in the same situation. Good thing that Steve from sportsbet.io is now aware of this and is willing to give assistance.
i had the same issue with cloudbet
After login many markets and games disappear
After login many markets and games disappear
Hey Rickmart,
Let me check this out for you.
I have a feeling there has been a misunderstanding somewhere, but we will sort it out.
regards,
Steve.
Sportsbet.io
Thanks Steve, I hope you will sort it out
also best to send Him personal message so he would remember this thread and make an answer ASAP.
now I have nearly 60 mBtc in my wallet and I have reached the ClubHouse Gold Level this month, so I guess I have a good ratio.
Hey Rickmart,
Let me check this out for you.
I have a feeling there has been a misunderstanding somewhere, but we will sort it out.
regards,
Steve.
Sportsbet.io
Thanks Steve, I hope you will sort it out
"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."
"...Bet Limits are set from account to account based on your betting activity."
"The odds you see are based on your accounts previous betting activity."
"...Bet Limits are set from account to account based on your betting activity."
If by "betting activity," "betting behaviour and history," sportsbet.io refers to the user's constant winning, I don't think these terms are fair. It may be understandable if odds may vary from one user to another because of certain factors such as the use of boost, VIP status, and others. But if the reason why an individual user's odds are lowered down is simply that the user has been winning bets after bets, it doesn't sound right to me; although, of course, every user has agreed to the platform's terms and conditions upon creation of account.
Anyway, there must be equally better crypto betting platforms other than sportsbet. You may try them out for better odds and perhaps fairer terms.
I started betting on sportsbet again only since January because 8 months earlier, the odds boost promotion was removed for me (at that time the support did not give me the reason why, maybe because I used them a lot) and so I made a complete withdrawal of my wallet at that time.
I came back to sportsbet, made 2 deposits (nearly 25 mBtc), I have made 2 withdrawals since (~27 mBtc) and now I have nearly 60 mBtc in my wallet and I have reached the ClubHouse Gold Level this month, so I guess I have a good ratio.
"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."
"...Bet Limits are set from account to account based on your betting activity."
"The odds you see are based on your accounts previous betting activity."
"...Bet Limits are set from account to account based on your betting activity."
If by "betting activity," "betting behaviour and history," sportsbet.io refers to the user's constant winning, I don't think these terms are fair. It may be understandable if odds may vary from one user to another because of certain factors such as the use of boost, VIP status, and others. But if the reason why an individual user's odds are lowered down is simply that the user has been winning bets after bets, it doesn't sound right to me; although, of course, every user has agreed to the platform's terms and conditions upon creation of account.
Anyway, there must be equally better crypto betting platforms other than sportsbet. You may try them out for better odds and perhaps fairer terms.
This is something you often see at a casino. It just happens to be sportsbet.io but basically all sites work like that. If you win too much, the bookmaker doesn't like it and the limits are lowered. That way you are actually forced to gamble on things you don't really want to gamble on or you have to take a gamble in the casino, where limits cannot be adjusted through the gambling provider in my opinion. Maybe they can raise the limits for you again.
Hey Rickmart,
Let me check this out for you.
I have a feeling there has been a misunderstanding somewhere, but we will sort it out.
regards,
Steve.
Sportsbet.io
I'm sorry, but I naively thought that it was inappropriate to add another margin on the odds for those who win too much according to them.
I knew that we can't win against bookmakers, but I still find it a bit too much...
I know it's annoying, but sadly that's what some casinos or gambling platforms do. Maybe I would suggest you explore some other platforms to see if they don't impose such restrictions. A casino or gambling platform will use what they have in their terms and conditions, and you will almost not be able to win a case against them. That's what I have observed, at least. I knew that we can't win against bookmakers, but I still find it a bit too much...
Last years, I have been a lot on Stake and Cloudbet and I did not see such limitation, but I could be wrong ...
I think it's a shame because sportbets.io offers some good stuff, but if you think about it, if the goal is to really try to win and not just bet for fun, I'm not sure sportsbet is the right candidate.
I'm sorry, but I naively thought that it was inappropriate to add another margin on the odds for those who win too much according to them.
I knew that we can't win against bookmakers, but I still find it a bit too much...
I know it's annoying, but sadly that's what some casinos or gambling platforms do. Maybe I would suggest you explore some other platforms to see if they don't impose such restrictions. A casino or gambling platform will use what they have in their terms and conditions, and you will almost not be able to win a case against them. That's what I have observed, at least. I knew that we can't win against bookmakers, but I still find it a bit too much...
But they have already explained to you why your odds are different. What more do you want to know?
I believe everything is included, even in the terms and conditions or game rules.
I believe everything is included, even in the terms and conditions or game rules.
I'm sorry, but I naively thought that it was inappropriate to add another margin on the odds for those who win too much according to them.
I knew that we can't win against bookmakers, but I still find it a bit too much...
But they have already explained to you why your odds are different. What more do you want to know?
I believe everything is included, even in the terms and conditions or game rules.
This is some part of the quote from their terms of service.
I believe everything is included, even in the terms and conditions or game rules.
This is some part of the quote from their terms of service.
Quote
13.7. Sportsbet.io reserves the right to adopt special rules, applicable for particular matches or events that may be contradictory to the Sportsbook Rules. Such special rules may be published in conjunction with published odds for particular regions, customers, matches and/or events.
Hi everyone,
Lately I found out that sportsbet.io lowers my odds. I have compared with 2 browsers, one connected with my account and the other one not. I have seen nearly a 2% difference on odds' values
ex on Leeds vs MU:
https://freeimage.host/i/capture.1T4ZEG
Every market I have checked, it is the same.
I have contacted the support by chat a first time and I had the following answer:
"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."
" Upon review, we can assure that our betting limits depend on multiple factors such as sport, league, market, account and time of bet placement. We have different limits for different leagues, and we regularly review our business and make decisions around our total exposure which takes into account sports, competitions, events, markets. "
I wanted to have further explanations just like how long will I have this limitation or What is the criteria or the specific betting activity that has lead to this situation, but the chat was already closed. So I contacted the chat again, a support guy asked me for a screenshot which I have provided. Then I received this answer from support:
"Thank you for your patience. As explained before, Bet Limits are set from account to account based on your betting activity. Kindly note that as per terms and conditions, we reserve the right to have limits set depending on the account. Also, I would like to inform you that we have already explained this to you in another opportunity, if you keep insisting on this matter, you will have your chat privileges revoked."
Is it me or do I feel like the roles are reversed ?!!!!!
My only explanation is that I bet a lot this month with a lot of success and to stop all that, they decide to lower my odds. It is not a market/event/competition issue. I have tried many of them and it's the same.
Has anyone been in the same situation?
Lately I found out that sportsbet.io lowers my odds. I have compared with 2 browsers, one connected with my account and the other one not. I have seen nearly a 2% difference on odds' values
ex on Leeds vs MU:
https://freeimage.host/i/capture.1T4ZEG
Every market I have checked, it is the same.
I have contacted the support by chat a first time and I had the following answer:
"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."
" Upon review, we can assure that our betting limits depend on multiple factors such as sport, league, market, account and time of bet placement. We have different limits for different leagues, and we regularly review our business and make decisions around our total exposure which takes into account sports, competitions, events, markets. "
I wanted to have further explanations just like how long will I have this limitation or What is the criteria or the specific betting activity that has lead to this situation, but the chat was already closed. So I contacted the chat again, a support guy asked me for a screenshot which I have provided. Then I received this answer from support:
"Thank you for your patience. As explained before, Bet Limits are set from account to account based on your betting activity. Kindly note that as per terms and conditions, we reserve the right to have limits set depending on the account. Also, I would like to inform you that we have already explained this to you in another opportunity, if you keep insisting on this matter, you will have your chat privileges revoked."
Is it me or do I feel like the roles are reversed ?!!!!!
My only explanation is that I bet a lot this month with a lot of success and to stop all that, they decide to lower my odds. It is not a market/event/competition issue. I have tried many of them and it's the same.
Has anyone been in the same situation?
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