There is a mB2 minimum withdrawal limit but there is no cost to withdraw BTC from our site. We cover the fee. Should you have any individual account queries please contact [email protected] or our live chat.
That's very nice, but may I ask if it's a temporary promotion or something that won't change in the future? (maybe when mempool is clogged, as processing transaction fast cost more)
Afaik the free cost withdrawal is not a temporary promotion, it does exist since the first day of the launch IIRC. As I remember, I have never payed any fees for my withdrawals so far and they process withdrawal with standard transcation fee so it wont take too long to confirm. Related to when mempool is clogged, I believe they have their own policies and they may change it depend on the situation.