Author

Topic: Stake suspended my account with 8270 USDT immediately after winning (Read 738 times)

legendary
Activity: 3934
Merit: 1061
Stake is likely running billion-dollar operations. It's childish to believe they'll shy away from criticism due to a single post. While Stake eventually paid a legitimate winner after a month (requesting KYC not at the time of deposit but after the withdrawal request, with unnecessary delays), this doesn't warrant praise for 'following the book.' In fact, it's borderline excessive appeasement, not simply acknowledging their actions.

Though I still stand with my stance about their approach on this situation is by the book, since the month-long delay was due to the inadequate document from OP, which was cleared once he provided them [part of it was thanks and due to the change of month and OP received his new payslips], I have to say that the possibility that they'll not shy away from a single post [the one I referred as throwing muds] eluded me. I guess I owed someone an apology. Thank you for this insight.

As for "excessive appeasement", if my posts ever casted such impression, then it's unintentional. As I am sure it is well known by people frequently overseeing this board, I gain nor seek any benefit from any cases, so it brings me no added value to excessively praising them.



Stake hasn’t replied in a long time. Using Stake as a reason to criticize my posting isn’t valid. I don’t like how you always take the book’s side but normally don’t criticize you on it. Can we please just move along so as not to judge and criticize each other in the future.

Their silence and irresponsiveness to any of the threads here doesn't mean they didn't read each and every post about them on this board. I am assured through several occasions that they do.

I would beg to differ, and for you to reconsider your statement, that I always take the book's side. I believe you're well versed with my "track record" by now that you know that it's not true. I simply questions both sides until it became apparent who did what.

For your request to not criticize you in the future, I'm afraid I can't promise you that. If you [or anyone, really] made a statement that is rather incorrect, misleading, or clouding a situation, I don't think I would not point that out, unless the better part of me judges that it doesn't worth to be addressed [I believe this is also why I leave some of your posts alone].

But, I think I have to apologize to you on this one as this is one of those situation that better left unaddressed. So, I guess there was an error in my judgment that day.
All good.
legendary
Activity: 2758
Merit: 1603
Yes, I'm an asshole
Stake is likely running billion-dollar operations. It's childish to believe they'll shy away from criticism due to a single post. While Stake eventually paid a legitimate winner after a month (requesting KYC not at the time of deposit but after the withdrawal request, with unnecessary delays), this doesn't warrant praise for 'following the book.' In fact, it's borderline excessive appeasement, not simply acknowledging their actions.

Though I still stand with my stance about their approach on this situation is by the book, since the month-long delay was due to the inadequate document from OP, which was cleared once he provided them [part of it was thanks and due to the change of month and OP received his new payslips], I have to say that the possibility that they'll not shy away from a single post [the one I referred as throwing muds] eluded me. I guess I owed someone an apology. Thank you for this insight.

As for "excessive appeasement", if my posts ever casted such impression, then it's unintentional. As I am sure it is well known by people frequently overseeing this board, I gain nor seek any benefit from any cases, so it brings me no added value to excessively praising them.



Stake hasn’t replied in a long time. Using Stake as a reason to criticize my posting isn’t valid. I don’t like how you always take the book’s side but normally don’t criticize you on it. Can we please just move along so as not to judge and criticize each other in the future.

Their silence and irresponsiveness to any of the threads here doesn't mean they didn't read each and every post about them on this board. I am assured through several occasions that they do.

I would beg to differ, and for you to reconsider your statement, that I always take the book's side. I believe you're well versed with my "track record" by now that you know that it's not true. I simply questions both sides until it became apparent who did what.

For your request to not criticize you in the future, I'm afraid I can't promise you that. If you [or anyone, really] made a statement that is rather incorrect, misleading, or clouding a situation, I don't think I would not point that out, unless the better part of me judges that it doesn't worth to be addressed [I believe this is also why I leave some of your posts alone].

But, I think I have to apologize to you on this one as this is one of those situation that better left unaddressed. So, I guess there was an error in my judgment that day.
member
Activity: 196
Merit: 60

[which once again has become a dead horse, like the ones you and I always have]
It is not a dead horse anymore, it has just become HIDALGO (very few will get this one  Grin).


If any, I'd like to think that what you achieve is an encouragement for Stake's representative to distance themselves further from the forum. If there is any consideration from Stake to be once again actively addressing scam accusations section, they'll probably shied themselves away and reconsider the decision now, since an attempt to clear a situation as protocol dictate still gave them bitter and hostile response.

I'm not saying that we need to kiss their ass and overly praising them when they get one thing done properly, simply acknowledging their effort as it is instead of antagonizing it will be a good start.


Stake is likely running billion-dollar operations. It's childish to believe they'll shy away from criticism due to a single post. While Stake eventually paid a legitimate winner after a month (requesting KYC not at the time of deposit but after the withdrawal request, with unnecessary delays), this doesn't warrant praise for 'following the book.' In fact, it's borderline excessive appeasement, not simply acknowledging their actions.
legendary
Activity: 3934
Merit: 1061
I post it to warn players that Stake is the worst as far as unnecessary KYC and hope that Stake may read here some day and stop the practice. Stop judging my posts. You don’t know why Stake is causing unnecessary delays. I think, right or wrong, it’s to steal money. They are going to limit winning players and on some, they just grab money and show them the door.

And how exactly is that achievable? The ones who read this thread [which once again has become a dead horse, like the ones you and I always have] are probably you, me, some bored overseer who do a cursory glance, and probably OP. Oh, and Symphonized, so there's some hope for you there that Stake read your post.

If there is any future or existing player who read this thread, I can hardly imagine that they find your post serves as a warning, because they'll very likely do a "stake scam steal" search and stumbled upon your post when they've already stuck in a situation. And further, the post was made on a case that's resolved, so even if they made an account and a thread here on the forum and made a reference of your post, anyone can easily point out to them that the case they give is actually a resolved situation.

If any, I'd like to think that what you achieve is an encouragement for Stake's representative to distance themselves further from the forum. If there is any consideration from Stake to be once again actively addressing scam accusations section, they'll probably shied themselves away and reconsider the decision now, since an attempt to clear a situation as protocol dictate still gave them bitter and hostile response.

I'm not saying that we need to kiss their ass and overly praising them when they get one thing done properly, simply acknowledging their effort as it is instead of antagonizing it will be a good start.

If you want to help warn users, that's good, I appreciate and welcome the initiative. But that should not be achieved by mudding a resolved case. You previously said about cases that got under my radar since they never arrived on this board. If you want to warn, I suggest you start from there. Build a list, make a thread, so people can read all of the unresolved cases against Stake.

Tag me when you do it.
Stake hasn’t replied in a long time. Using Stake as a reason to criticize my posting isn’t valid. I don’t like how you always take the book’s side but normally don’t criticize you on it. Can we please just move along so as not to judge and criticize each other in the future.
legendary
Activity: 2758
Merit: 1603
Yes, I'm an asshole
I post it to warn players that Stake is the worst as far as unnecessary KYC and hope that Stake may read here some day and stop the practice. Stop judging my posts. You don’t know why Stake is causing unnecessary delays. I think, right or wrong, it’s to steal money. They are going to limit winning players and on some, they just grab money and show them the door.

And how exactly is that achievable? The ones who read this thread [which once again has become a dead horse, like the ones you and I always have] are probably you, me, some bored overseer who do a cursory glance, and probably OP. Oh, and Symphonized, so there's some hope for you there that Stake read your post.

If there is any future or existing player who read this thread, I can hardly imagine that they find your post serves as a warning, because they'll very likely do a "stake scam steal" search and stumbled upon your post when they've already stuck in a situation. And further, the post was made on a case that's resolved, so even if they made an account and a thread here on the forum and made a reference of your post, anyone can easily point out to them that the case they give is actually a resolved situation.

If any, I'd like to think that what you achieve is an encouragement for Stake's representative to distance themselves further from the forum. If there is any consideration from Stake to be once again actively addressing scam accusations section, they'll probably shied themselves away and reconsider the decision now, since an attempt to clear a situation as protocol dictate still gave them bitter and hostile response.

I'm not saying that we need to kiss their ass and overly praising them when they get one thing done properly, simply acknowledging their effort as it is instead of antagonizing it will be a good start.

If you want to help warn users, that's good, I appreciate and welcome the initiative. But that should not be achieved by mudding a resolved case. You previously said about cases that got under my radar since they never arrived on this board. If you want to warn, I suggest you start from there. Build a list, make a thread, so people can read all of the unresolved cases against Stake.

Tag me when you do it.
legendary
Activity: 3934
Merit: 1061
Stake doesn’t reply here. They didn’t even tell CG the rule(s) the player broke. They do whatever they want and don’t answer to anyone. We can’t just unnecessarily praise a book and take their side to keep them posting here. It’s a tricky situation. If we befriend the book, we can screw the player. If you rule against a book, the book may just stop replying.

Edit- to address the other question, the player will be in the wrong a huge majority of the time. Ahoy does a nice job calling out the scammers.

I believe you're not asked to, nor I am saying something about, unnecessarily praising a book. I simply asked to stop slinging muds, to make a statement which is not true, since this case [as repetitively explained] seems not like the other one with long delay. They do things by the book on this one.

And I don't think it's ever needed, unnecessarily praising a book. Simply acknowledge their gesture when they do things right, and call them out when their action is questionable. Though I believe pouring gasoline over an ember [as the "fire" already put off] doesn't bring much benefit, does it?

Let me make it easier, as always, let me try to understand from your POV, what's the point and/or added benefit of saying that they're going to steal from someone they perceive as a winning gambler, on a resolved case?
I post it to warn players that Stake is the worst as far as unnecessary KYC and hope that Stake may read here some day and stop the practice. Stop judging my posts. You don’t know why Stake is causing unnecessary delays. I think, right or wrong, it’s to steal money. They are going to limit winning players and on some, they just grab money and show them the door.

legendary
Activity: 2758
Merit: 1603
Yes, I'm an asshole
Stake doesn’t reply here. They didn’t even tell CG the rule(s) the player broke. They do whatever they want and don’t answer to anyone. We can’t just unnecessarily praise a book and take their side to keep them posting here. It’s a tricky situation. If we befriend the book, we can screw the player. If you rule against a book, the book may just stop replying.

Edit- to address the other question, the player will be in the wrong a huge majority of the time. Ahoy does a nice job calling out the scammers.

I believe you're not asked to, nor I am saying something about, unnecessarily praising a book. I simply asked to stop slinging muds, to make a statement which is not true, since this case [as repetitively explained] seems not like the other one with long delay. They do things by the book on this one.

And I don't think it's ever needed, unnecessarily praising a book. Simply acknowledge their gesture when they do things right, and call them out when their action is questionable. Though I believe pouring gasoline over an ember [as the "fire" already put off] doesn't bring much benefit, does it?

Let me make it easier, as always, let me try to understand from your POV, what's the point and/or added benefit of saying that they're going to steal from someone they perceive as a winning gambler, on a resolved case?
legendary
Activity: 3934
Merit: 1061
Stake uses shady practices with KYC that no other book, fiat or crypto are using to the same extent. As the poster above said, had the OP not come here, he may still be getting the runaround. There’s no reason for you to tell me to stop mudslinging and using borderline slander(libel). Attack the books, not the posters. Attacking books can help stop shady practices.

I have to agree that their KYC is intrusive, I believe I've made my opinion known on many occasion. As the rest of your post, let's break them down.

Is it? That if OP doesn't come here, he might still have his case going and Stake keep rejecting his documents? Previous case indicates otherwise, that even after a player made his situation public, not much had changed and the process still dragged for months. It would indicate that the speed of cutoguad's case got resolved is independent to the post here, rather, it's more to because he fulfilled what they asked [intrusiveness aside].

If we entertain the other possibility for a while though, that the forum has influence over the speed of resolution players get over Stake [and I would love to hope and believe it's the case here], wouldn't it be unwise to "antagonize" the channel that can help people get their rights faster? If they still expedite cases when it got escalated to the forum, wouldn't it be unwise to talk negatively upon their effort, lest them get tired having their effort unappreciated and choose to leave the forum, which lead to us having no means of communication to help players with their situation?

Attack the books, not the posters? How about attack the scammers? Things are not always black or white, on each and every case, the book is not always the bad actor, nor the posters all the time. How exactly attacking books can stop shady practices when a case is a clear cut of player abuse?
Stake doesn’t reply here. They didn’t even tell CG the rule(s) the player broke. They do whatever they want and don’t answer to anyone. We can’t just unnecessarily praise a book and take their side to keep them posting here. It’s a tricky situation. If we befriend the book, we can screw the player. If you rule against a book, the book may just stop replying.

Edit- to address the other question, the player will be in the wrong a huge majority of the time. Ahoy does a nice job calling out the scammers.


legendary
Activity: 2758
Merit: 1603
Yes, I'm an asshole
Stake uses shady practices with KYC that no other book, fiat or crypto are using to the same extent. As the poster above said, had the OP not come here, he may still be getting the runaround. There’s no reason for you to tell me to stop mudslinging and using borderline slander(libel). Attack the books, not the posters. Attacking books can help stop shady practices.

I have to agree that their KYC is intrusive, I believe I've made my opinion known on many occasion. As the rest of your post, let's break them down.

Is it? That if OP doesn't come here, he might still have his case going and Stake keep rejecting his documents? Previous case indicates otherwise, that even after a player made his situation public, not much had changed and the process still dragged for months. It would indicate that the speed of cutoguad's case got resolved is independent to the post here, rather, it's more to because he fulfilled what they asked [intrusiveness aside].

If we entertain the other possibility for a while though, that the forum has influence over the speed of resolution players get over Stake [and I would love to hope and believe it's the case here], wouldn't it be unwise to "antagonize" the channel that can help people get their rights faster? If they still expedite cases when it got escalated to the forum, wouldn't it be unwise to talk negatively upon their effort, lest them get tired having their effort unappreciated and choose to leave the forum, which lead to us having no means of communication to help players with their situation?

Attack the books, not the posters? How about attack the scammers? Things are not always black or white, on each and every case, the book is not always the bad actor, nor the posters all the time. How exactly attacking books can stop shady practices when a case is a clear cut of player abuse?
legendary
Activity: 3934
Merit: 1061
In my humble opinion (IMHO), Stake definitely delayed KYC.  It's not good to simply trust any casino based solely on its past reputation.

Holydarkness seems to be unnecessarily defensive of Stake.  The original poster (OP) received their payout likely because they made a public accusation of a scam. There's no way to know how many others have been caught in this indefinite KYC loop (or trap) without ever making a post.  

Thank you for your honest opinion, I appreciate it and have put it into my consideration upon the attempt to see the situation from different perspective. I'll say that, seen from different lens, the recent discussion can indeed cast an impression that I try to paint Stake as a good casino while Peeps tries to point out how they cheated their players.

However, if I may offer my perspective and the way I see the development of the case, to clarify, I am not defending Stake in sense of turning my ears deaf and my eyes blind. I don't think I won't do the same for any other random casino if it ever happened to them. I simply don't want someone mudding a situation, especially when addressed to one that tries to go by the book.

Unless I understand things wrongly, OP got his account locked roughly three weeks ago --let's say a month, just to be safe-- he got stuck at level 3 [proof of address] because he can't provide a utility bill under his name, and level 4 [proof of wealth] because they asked him for the latest 3 months of payslip, and OP can only gave the last two.

This situation then remedied as the month changed and OP got his next payslip, enabling him to submit three last payslip, as well as having his credit card statement as proof of address in place of the utility bills.

With these, Stake immediately proceed, investigates his account, and unlocked his withdrawal.

This is not like the neighboring case where they throw impossible reason of rejection, like things being too blurry, all details should be on the same page, etc. This time they play by the book. I don't think it's fair if the casino [any casino, really] rewarded with a statement that they tries to steal.

If Peeps's comment was addressed to other cases, perhaps the one that spanned for about six months, where even I commented once that they crossed a line with their KYC requirement, I wouldn't waste a breath to address statement Peeps gave here.

Stake's KYC cases is something that piqued our curiosity, about how they seemingly tries to weeded out their players by imposing borderline-irritating KYC. I even agreed to an opinion on earlier page on this thread, about how their KYC requirement upon first deposit should be player's decision and not something being enforced to them. But the situation here is different.
Stake uses shady practices with KYC that no other book, fiat or crypto are using to the same extent. As the poster above said, had the OP not come here, he may still be getting the runaround. There’s no reason for you to tell me to stop mudslinging and using borderline slander(libel). Attack the books, not the posters. Attacking books can help stop shady practices.
legendary
Activity: 2758
Merit: 1603
Yes, I'm an asshole
In my humble opinion (IMHO), Stake definitely delayed KYC.  It's not good to simply trust any casino based solely on its past reputation.

Holydarkness seems to be unnecessarily defensive of Stake.  The original poster (OP) received their payout likely because they made a public accusation of a scam. There's no way to know how many others have been caught in this indefinite KYC loop (or trap) without ever making a post. 

Thank you for your honest opinion, I appreciate it and have put it into my consideration upon the attempt to see the situation from different perspective. I'll say that, seen from different lens, the recent discussion can indeed cast an impression that I try to paint Stake as a good casino while Peeps tries to point out how they cheated their players.

However, if I may offer my perspective and the way I see the development of the case, to clarify, I am not defending Stake in sense of turning my ears deaf and my eyes blind. I don't think I won't do the same for any other random casino if it ever happened to them. I simply don't want someone mudding a situation, especially when addressed to one that tries to go by the book.

Unless I understand things wrongly, OP got his account locked roughly three weeks ago --let's say a month, just to be safe-- he got stuck at level 3 [proof of address] because he can't provide a utility bill under his name, and level 4 [proof of wealth] because they asked him for the latest 3 months of payslip, and OP can only gave the last two.

This situation then remedied as the month changed and OP got his next payslip, enabling him to submit three last payslip, as well as having his credit card statement as proof of address in place of the utility bills.

With these, Stake immediately proceed, investigates his account, and unlocked his withdrawal.

This is not like the neighboring case where they throw impossible reason of rejection, like things being too blurry, all details should be on the same page, etc. This time they play by the book. I don't think it's fair if the casino [any casino, really] rewarded with a statement that they tries to steal.

If Peeps's comment was addressed to other cases, perhaps the one that spanned for about six months, where even I commented once that they crossed a line with their KYC requirement, I wouldn't waste a breath to address statement Peeps gave here.

Stake's KYC cases is something that piqued our curiosity, about how they seemingly tries to weeded out their players by imposing borderline-irritating KYC. I even agreed to an opinion on earlier page on this thread, about how their KYC requirement upon first deposit should be player's decision and not something being enforced to them. But the situation here is different.
member
Activity: 196
Merit: 60
In my humble opinion (IMHO), Stake definitely delayed KYC.  It's not good to simply trust any casino based solely on its past reputation.

Holydarkness seems to be unnecessarily defensive of Stake.  The original poster (OP) received their payout likely because they made a public accusation of a scam. There's no way to know how many others have been caught in this indefinite KYC loop (or trap) without ever making a post. 
legendary
Activity: 2758
Merit: 1603
Yes, I'm an asshole
I'm not sure if you read my post carefully and understand the point I tried to raise, and this has a long morning for me, so I don't have much energy for pleasantries and politeness I usually have to reserve to address you. So, I'll be blunt.

Read. I bolded the part for you if that's too hard for you.

If it's still too hard to understand, simply answer this: on which part of this case did Stake attempted to steal OP's fund, that worth the statement, "If you are what they perceive to be a winning gambler, Stake looks for a reason to steal."?

And oh, let's take it a bit further. As I've made myself abundantly and repetitively clear, I can't monitor every cases that's not on Scam Accusations board, the gambling boards and gambling ANN thread are notoriously full of spams that I don't bother spending my time there, so your words quite likely to be right, that I missed some cases. So do us [the forum and the victim of stake] a favor, create a thread, list those cases, I'll review them one by one and we'll see if I stand corrected with Stake and their thieving tendency you proposed.

My last statement as this is now getting too personal. You accused me of borderline slander (libel) when I just pointed out a truthful pattern by Stake.

Ahh, I stand corrected. Libel, not slander.

Is it, though? Too personal and I accuses you of something that is not [libel]? Let's break it down, you start by saying that if Stake perceive someone to be a winning gambler, they will look for a reason to steal, of which I politely asked to refrain from giving baseless statement, as, IMO, this case seems to be a situation where Stake do everything by the book. So again, tell me, which part of this case gave you the impression that Stake tries to steal from OP?
legendary
Activity: 3934
Merit: 1061
"If you are what they perceive to be a winning gambler, Stake looks for a reason to steal", this is not slinging muds?

I would personally said for this case, it's an unfounded and baseless statement that's borderline slander.

On other cases where they have the KYC process stretched too long that made Lucifer himself perhaps nodded in agreement, it's arguably acceptable to say they make things unnecessary. But for this one, they seems to do things by the book.

OP's case is simple. He was asked for three months of salary receipt, he can only provide two as the first month he was paid in cash, he waited until the next payment, submitted the new three months salary, and they immediately approve the KYC.

Is this looks like an attempt to find a reason to steal from OP? I am not praising a book [stake, in this instance], if anyone look backward through my post, I condemned their impossible KYC on past case, and other things on other case. This one simply isn't.

And I don't think I would want to address your very last sentence as it's a can of worm that once opened, worth questions your neutrality on every case you oversee.


I'm not sure if you read all the Stake cases since some don't come down to scam accusations. Most of the time the guys with problems in the Stake sportsbook are winning players. Some get cleared, paid and limited while others aren't paid. Stake is harassing players at a much higher rate than any fiat or crypto book. I don't think it's wrong to point that out.

I'm not sure if you read my post carefully and understand the point I tried to raise, and this has a long morning for me, so I don't have much energy for pleasantries and politeness I usually have to reserve to address you. So, I'll be blunt.

Read. I bolded the part for you if that's too hard for you.

If it's still too hard to understand, simply answer this: on which part of this case did Stake attempted to steal OP's fund, that worth the statement, "If you are what they perceive to be a winning gambler, Stake looks for a reason to steal."?

And oh, let's take it a bit further. As I've made myself abundantly and repetitively clear, I can't monitor every cases that's not on Scam Accusations board, the gambling boards and gambling ANN thread are notoriously full of spams that I don't bother spending my time there, so your words quite likely to be right, that I missed some cases. So do us [the forum and the victim of stake] a favor, create a thread, list those cases, I'll review them one by one and we'll see if I stand corrected with Stake and their thieving tendency you proposed.

My last statement as this is now getting too personal. You accused me of borderline slander (libel) when I just pointed out a truthful pattern by Stake.
legendary
Activity: 2758
Merit: 1603
Yes, I'm an asshole
"If you are what they perceive to be a winning gambler, Stake looks for a reason to steal", this is not slinging muds?

I would personally said for this case, it's an unfounded and baseless statement that's borderline slander.

On other cases where they have the KYC process stretched too long that made Lucifer himself perhaps nodded in agreement, it's arguably acceptable to say they make things unnecessary. But for this one, they seems to do things by the book.

OP's case is simple. He was asked for three months of salary receipt, he can only provide two as the first month he was paid in cash, he waited until the next payment, submitted the new three months salary, and they immediately approve the KYC.

Is this looks like an attempt to find a reason to steal from OP? I am not praising a book [stake, in this instance], if anyone look backward through my post, I condemned their impossible KYC on past case, and other things on other case. This one simply isn't.

And I don't think I would want to address your very last sentence as it's a can of worm that once opened, worth questions your neutrality on every case you oversee.


I'm not sure if you read all the Stake cases since some don't come down to scam accusations. Most of the time the guys with problems in the Stake sportsbook are winning players. Some get cleared, paid and limited while others aren't paid. Stake is harassing players at a much higher rate than any fiat or crypto book. I don't think it's wrong to point that out.

I'm not sure if you read my post carefully and understand the point I tried to raise, and this has been a long morning for me, so I don't have much energy for pleasantries and politeness I usually have to reserve to address you. So, I'll be blunt.

Read. I bolded the part for you if that's too hard for you.

If it's still too hard to understand, simply answer this: on which part of this case did Stake attempted to steal OP's fund, that worth the statement, "If you are what they perceive to be a winning gambler, Stake looks for a reason to steal."?

And oh, let's take it a bit further. As I've made myself abundantly and repetitively clear, I can't monitor every cases that's not on Scam Accusations board, the gambling boards and gambling ANN thread are notoriously full of spams that I don't bother spending my time there, so your words quite likely to be right, that I missed some cases. So do us [the forum and the victim of stake] a favor, create a thread, list those cases, I'll review them one by one and we'll see if I stand corrected with Stake and their thieving tendency you proposed.
legendary
Activity: 3934
Merit: 1061
If you are what they perceive to be a winning gambler, Stake looks for a reason to steal. If it looks like you are going to lose long term, KYC will be initial at worst.

Let's not start slinging muds, shall we?
That's not slinging mud, it's happened multiple times with Stake with winning players. The OP should have received his money when he asked. Stake has a license in Curacao. The licensing is much stricter in the UK and US. The books in those two jurisdictions aren't doing what Stake is doing to winning players. In the UK and US, they don't unnecessarily harass players, they limit winning players. There's no reason for us to praise a book because they paid one month after asking. We should take note and try to pressure books so that we aren't unduly harassed.

"If you are what they perceive to be a winning gambler, Stake looks for a reason to steal", this is not slinging muds?

I would personally said for this case, it's an unfounded and baseless statement that's borderline slander.

On other cases where they have the KYC process stretched too long that made Lucifer himself perhaps nodded in agreement, it's arguably acceptable to say they make things unnecessary. But for this one, they seems to do things by the book.

OP's case is simple. He was asked for three months of salary receipt, he can only provide two as the first month he was paid in cash, he waited until the next payment, submitted the new three months salary, and they immediately approve the KYC.

Is this looks like an attempt to find a reason to steal from OP? I am not praising a book [stake, in this instance], if anyone look backward through my post, I condemned their impossible KYC on past case, and other things on other case. This one simply isn't.

And I don't think I would want to address your very last sentence as it's a can of worm that once opened, worth questions your neutrality on every case you oversee.


I'm not sure if you read all the Stake cases since some don't come down to scam accusations. Most of the time the guys with problems in the Stake sportsbook are winning players. Some get cleared, paid and limited while others aren't paid. Stake is harassing players at a much higher rate than any fiat or crypto book. I don't think it's wrong to point that out.

edit- You always start off taking the book's side, while I always start off taking the player's side. It's probably a good balance and why we disagree on so many cases since it's nothing personal.
legendary
Activity: 2758
Merit: 1603
Yes, I'm an asshole
If you are what they perceive to be a winning gambler, Stake looks for a reason to steal. If it looks like you are going to lose long term, KYC will be initial at worst.

Let's not start slinging muds, shall we?
That's not slinging mud, it's happened multiple times with Stake with winning players. The OP should have received his money when he asked. Stake has a license in Curacao. The licensing is much stricter in the UK and US. The books in those two jurisdictions aren't doing what Stake is doing to winning players. In the UK and US, they don't unnecessarily harass players, they limit winning players. There's no reason for us to praise a book because they paid one month after asking. We should take note and try to pressure books so that we aren't unduly harassed.

"If you are what they perceive to be a winning gambler, Stake looks for a reason to steal", this is not slinging muds?

I would personally said for this case, it's an unfounded and baseless statement that's borderline slander.

On other cases where they have the KYC process stretched too long that made Lucifer himself perhaps nodded in agreement, it's arguably acceptable to say they make things unnecessary. But for this one, they seems to do things by the book.

OP's case is simple. He was asked for three months of salary receipt, he can only provide two as the first month he was paid in cash, he waited until the next payment, submitted the new three months salary, and they immediately approve the KYC.

Is this looks like an attempt to find a reason to steal from OP? I am not praising a book [stake, in this instance], if anyone look backward through my post, I condemned their impossible KYC on past case, and other things on other case. This one simply isn't.

And I don't think I would want to address your very last sentence as it's a can of worm that once opened, worth questions your neutrality on every case you oversee.
legendary
Activity: 3934
Merit: 1061
I'm happy that Stake paid but there really wasn't a need for a huge delay on a case this simple. Stake has become the most intrusive casino here.

Basically they unblocked my account just to withdraw, they have limited my ability to bet, I think they only welcome losers, I tried to bet 15 dollars on Spain and France yesterday and I couldn't, I can only bet 10 dollars at a time, so I withdraw . my funds and I will never return to this casino again.

I guess "the violation of your TOS" was you are not allowed to win or recover losses.
If you are what they perceive to be a winning gambler, Stake looks for a reason to steal. If it looks like you are going to lose long term, KYC will be initial at worst.

Let's not start slinging muds, shall we?



OP, though you're no longer acceptable to play on Stake, your balance are all withdrawable and successfully landed on your wallet, there is currently no ongoing scam. I'll repeat my previous request to lock this thread and mark the opening title with the word "resolved" to mark it as done.

If you still want to gamble, there are still other sites that accept players.
That's not slinging mud, it's happened multiple times with Stake with winning players. The OP should have received his money when he asked. Stake has a license in Curacao. The licensing is much stricter in the UK and US. The books in those two jurisdictions aren't doing what Stake is doing to winning players. In the UK and US, they don't unnecessarily harass players, they limit winning players. There's no reason for us to praise a book because they paid one month after asking. We should take note and try to pressure books so that we aren't unduly harassed.
legendary
Activity: 2758
Merit: 1603
Yes, I'm an asshole
I'm happy that Stake paid but there really wasn't a need for a huge delay on a case this simple. Stake has become the most intrusive casino here.

Basically they unblocked my account just to withdraw, they have limited my ability to bet, I think they only welcome losers, I tried to bet 15 dollars on Spain and France yesterday and I couldn't, I can only bet 10 dollars at a time, so I withdraw . my funds and I will never return to this casino again.

I guess "the violation of your TOS" was you are not allowed to win or recover losses.
If you are what they perceive to be a winning gambler, Stake looks for a reason to steal. If it looks like you are going to lose long term, KYC will be initial at worst.

Let's not start slinging muds, shall we?



OP, though you're no longer acceptable to play on Stake, your balance are all withdrawable and successfully landed on your wallet, there is currently no ongoing scam. I'll repeat my previous request to lock this thread and mark the opening title with the word "resolved" to mark it as done.

If you still want to gamble, there are still other sites that accept players.
legendary
Activity: 3934
Merit: 1061
I'm happy that Stake paid but there really wasn't a need for a huge delay on a case this simple. Stake has become the most intrusive casino here.

Basically they unblocked my account just to withdraw, they have limited my ability to bet, I think they only welcome losers, I tried to bet 15 dollars on Spain and France yesterday and I couldn't, I can only bet 10 dollars at a time, so I withdraw . my funds and I will never return to this casino again.

I guess "the violation of your TOS" was you are not allowed to win or recover losses.
If you are what they perceive to be a winning gambler, Stake looks for a reason to steal. If it looks like you are going to lose long term, KYC will be initial at worst.
newbie
Activity: 9
Merit: 0
I'm happy that Stake paid but there really wasn't a need for a huge delay on a case this simple. Stake has become the most intrusive casino here.

Basically they unblocked my account just to withdraw, they have limited my ability to bet, I think they only welcome losers, I tried to bet 15 dollars on Spain and France yesterday and I couldn't, I can only bet 10 dollars at a time, so I withdraw . my funds and I will never return to this casino again.

I guess "the violation of your TOS" was you are not allowed to win or recover losses.
legendary
Activity: 3934
Merit: 1061
I'm happy that Stake paid but there really wasn't a need for a huge delay on a case this simple. Stake has become the most intrusive casino here.
legendary
Activity: 2758
Merit: 1603
Yes, I'm an asshole
It seems that my account has finally been verified to LEVEL 4, but the funds are still frozen, I cannot bet, I cannot withdraw and the notice to contact support is still there, they have told me that there is no estimated time for them to review my case, just be patient.

MY ACCOUNT HAS BEEN VERIFIED AND THE SUSPENSION HAS BEEN LIFT, I HAVE BEEN ABLE TO WITHDRAW ALL MY MONEY, EVEN THOUGH THIS HAS BROUGHT ME A LOT OF PROBLEMS, I AM HAPPY THAT THIS HAS BEEN RESOLVED, THE TOPIC CAN BE CLOSE


I am glad that it got resolved and you gained access to the fund you deserved. To add a bit of context, the time they needed between your account being verified and it got released [that "review my case" part] is because they will conduct a full investigation after the account clears KYC. If there is nothing wrong and no foul play [which likely is what happened with yours], the fund will be released minus nothing.

Please close this topic by clicking the "lock topic" button at the bottom left of the page. Only you and mod can do it. Also please edit the opening post's title, adding "resolved" to indicate that the case is cleared.
member
Activity: 196
Merit: 60
MY ACCOUNT HAS BEEN VERIFIED AND THE SUSPENSION HAS BEEN LIFT, I HAVE BEEN ABLE TO WITHDRAW ALL MY MONEY, EVEN THOUGH THIS HAS BROUGHT ME A LOT OF PROBLEMS, I AM HAPPY THAT THIS HAS BEEN RESOLVED, THE TOPIC CAN BE CLOSE

I am so happy for you! Finally, you've got your deserved winnings thanks to this wonderful forum. While Stake has lived up to its reputation, I doubt the situation would have been resolved this quickly without the help of the keen-eyed members here.
Enjoy your winnings!  Cool
newbie
Activity: 9
Merit: 0
It seems that my account has finally been verified to LEVEL 4, but the funds are still frozen, I cannot bet, I cannot withdraw and the notice to contact support is still there, they have told me that there is no estimated time for them to review my case, just be patient.

MY ACCOUNT HAS BEEN VERIFIED AND THE SUSPENSION HAS BEEN LIFT, I HAVE BEEN ABLE TO WITHDRAW ALL MY MONEY, EVEN THOUGH THIS HAS BROUGHT ME A LOT OF PROBLEMS, I AM HAPPY THAT THIS HAS BEEN RESOLVED, THE TOPIC CAN BE CLOSE
legendary
Activity: 2758
Merit: 1603
Yes, I'm an asshole
I have sent the following documents:

FOR LEVEL 3

- Account statement of my pension fund, showing my contributions for the last 4 months through the company I work for and my address
- Statement of account of my credit card, where my address appears

FOR LEVEL 4

- Payment receipts from my company for the last 3 months
- Bank account statement showing the receipt of said payments
- Photos of me showing that I work for said company, with work clothing and logos

I hope that is enough, as I told you, I do not live in my own home, so I cannot send utility bills for the house in my name. I hope for a quick solution, this problem has greatly affected me financially.

They have rejected my documents again, I even waited for the month of June to end to receive my salary and be able to send them the receipt. I have explained to them many times that I do not live in my own house and they continue to ask me to send utility bills in my name. They have all my money and thanks to them I am going through one of the worst times

The current situation you're having right now is with level-3, proof of address. If you can't provide utility bill for that reason above, they offer several other documents to validate your address, as below,

Please note that the compliance team reserves the rights to request any document they might need.

​You can use one of the following documents to verify your address:

    Utility bill ( electricity, water, gas or rent bill )

    Bank or credit card statement (in some cases bank statement cannot be used)

    Council tax, municipality bill or government tax letter

    An official letter from your employer or educational institution confirming your address stamped and signed

    Tenancy agreement

    Bank reference letter - A bank reference letter should be just an informative letter with some of your and bank information. This letter should be in English and must meet the following requirements:

        Shows full contact of bank

        Shows your full name and address

        Shows date of account issuing and type of account

        Shows date of issuing of the letter

Please note that we do not accept:

    Mobile phone, internet and TV bills

    Purchase receipts

    Medical bills

Your proof of address document must meet the following requirements:

    Please upload an original photo or a PDF file of the documents, screenshots will not be accepted

    All documents must be issued within the last 6 months and need to be in Latin international format

    Shows your full name and address

    Shows the name of issuing entity and date of issue

    The whole sheet of paper is visible in the photo

I read that you've submitted your credit card statement, I understand these documents are currently being processed? I hope they get through.

In case you send a wrong format, I think they'll require the "inside" of credit card statement, not just the envelope with your address. They'll want those print outs which list your transaction, with the card holder's name and address being visible.
legendary
Activity: 1904
Merit: 1563
The last thing they asked me in the support chat is to contact them by email, unfortunately a miracle has to happen for them to respond by email. I have stagnated my money for 16 days and I am literally ruined, unfortunately I started betting a lot of money to try to recover the money I lost previously, this has caused me family problems and I have had to resort to lending money to pay my pending bills, money that I have not yet I have obtained.
But I am always disappointed to see anyone says this. Do not gamble with the amount of money that you can not afford to lose because the chance that you will lose to the gambling site is higher than you can win from them.
I'm a bit shocked on this too because I believe that there ain't no way that I'd be wanting to spend all of that money in gambling if I know that my responsibility for paying the bills is going to be in peril, it's a bit stupid to be doing this kind of thing where you gamble all the money that you have and then not expect the possibility that there's a consequence to your actions, it's a sad thing but at the same time is really disappointing to see given how crazy it is that people just lose this much money to getting blocked out of suspicions that you're playing in a country where that casino doesn't operate and then admits that it's all of the money that they've got, I guess it's a safe bet that people that you're going to meet throughout your lifetime isn't going to stop surprising you.
hero member
Activity: 784
Merit: 672
Top Crypto Casino
Maybe im 'toopid, but this is probably one of the driving factors of scammer casinos - HEY NO KYC!!! ... Would probably entertain anyone looking to avoid scrutiny.
There are some casinos that don't require KYC and still users can enjoy playing at those casinos. I believe BC.Game is one of such casinos where they don't ask for KYC and players are quite happy with that casino.

However, there're some casinos that require for KYC details and to be honest those are still quite reputable and people trust those casinos as well.
newbie
Activity: 9
Merit: 0
I have sent the following documents:

FOR LEVEL 3

- Account statement of my pension fund, showing my contributions for the last 4 months through the company I work for and my address
- Statement of account of my credit card, where my address appears

FOR LEVEL 4

- Payment receipts from my company for the last 3 months
- Bank account statement showing the receipt of said payments
- Photos of me showing that I work for said company, with work clothing and logos

I hope that is enough, as I told you, I do not live in my own home, so I cannot send utility bills for the house in my name. I hope for a quick solution, this problem has greatly affected me financially.

They have rejected my documents again, I even waited for the month of June to end to receive my salary and be able to send them the receipt. I have explained to them many times that I do not live in my own house and they continue to ask me to send utility bills in my name. They have all my money and thanks to them I am going through one of the worst times
legendary
Activity: 2758
Merit: 1603
Yes, I'm an asshole
I can confirm that, witnessed it first-hand-ly that they require level 1 KYC for an [new] account to have their depositing address generated. I'll see if I can procure a supporting evidence, in form of screenshot, for this.

One would argue that it might be a good approach, to avoid any future inconvenience players usually experienced when they suddenly and randomly asked to perform KYC for withdrawal or doing other features, but I have to agree that the step should be player's decision instead of being forced to them right off the bat.



Edit: here

[Image snip]

I don’t think completing level 1 with mean much in curbing delays. The delays always start at level 3 and they aren’t going to stop asking for level 3 and 4.

I am not talking about the recent situations with Stake where players got their documents rejected, I am talking about the old and ever-circulating issue across casinos where they will ask players to perform basic KYC out of nowhere [though usually it's followed by a good reason] to get the player's account and/or withdrawal function unlocked.
legendary
Activity: 1904
Merit: 1563

Maybe im 'toopid, but this is probably one of the driving factors of scammer casinos - HEY NO KYC!!! ... Would probably entertain anyone looking to avoid scrutiny.

Roll Eyes
You have to put yourself in the shoes of those that are doing these so-called scams, think of it like this, for me, I think that they're probably doing this because they want to attract as much people as they can to do their gambling in their website, the real problem in my opinion is that people are still falling for this promotion when this isn't really going to be a good long-term plan for the casino because down the line, they either stick to this thing that they do and risk getting authorities on their asses or they implement a KYC without consent from other people, it basically boils down to which one they're going to save, you or their business and 10 times out of 10, they're definitely saving their business first.
legendary
Activity: 3934
Merit: 1061
That's quite sad but that's very true. They're now putting so much stress on users to go through KYC verification and surely that's their strategy to remain in the list of top online casinos.

However, those who dislike KYC verification should avoid Stake in that case, but there's no guarantee that in future other casinos won't make the KYC mandatory and that's why as a gambler one should keep in his mind that casinos can change their T&C anytime and no one can stop them from doing that.

Maybe im 'toopid, but this is probably one of the driving factors of scammer casinos - HEY NO KYC!!! ... Would probably entertain anyone looking to avoid scrutiny.

Roll Eyes
Casinos with a license in the  UK or US are top as far as security. I’m not fishing for an opportunity to name casinos but with the casinos in Curaçao and Costa Rica having KYC or non-KYC, doesn’t equate to the security or quality of the casino.
newbie
Activity: 5
Merit: 0
That's quite sad but that's very true. They're now putting so much stress on users to go through KYC verification and surely that's their strategy to remain in the list of top online casinos.

However, those who dislike KYC verification should avoid Stake in that case, but there's no guarantee that in future other casinos won't make the KYC mandatory and that's why as a gambler one should keep in his mind that casinos can change their T&C anytime and no one can stop them from doing that.

Maybe im 'toopid, but this is probably one of the driving factors of scammer casinos - HEY NO KYC!!! ... Would probably entertain anyone looking to avoid scrutiny.

Roll Eyes
hero member
Activity: 784
Merit: 672
Top Crypto Casino
Now KYC is mandatory when making a new account, I have read you can't even get the deposit address without even entering your data to complete level 1 verification.
That's quite sad but that's very true. They're now putting so much stress on users to go through KYC verification and surely that's their strategy to remain in the list of top online casinos.

However, those who dislike KYC verification should avoid Stake in that case, but there's no guarantee that in future other casinos won't make the KYC mandatory and that's why as a gambler one should keep in his mind that casinos can change their T&C anytime and no one can stop them from doing that.
legendary
Activity: 3934
Merit: 1061
Especially when they claimed in the past that they will never ask for KYC unless there is a strong suspicion of fraudelent activity.
Now KYC is mandatory when making a new account, I have read you can't even get the deposit address without even entering your data to complete level 1 verification.
Kinda sad development considering  we are talking about a crypto casino.
No other big site other than stake is doing this.

I can confirm that, witnessed it first-hand-ly that they require level 1 KYC for an [new] account to have their depositing address generated. I'll see if I can procure a supporting evidence, in form of screenshot, for this.

One would argue that it might be a good approach, to avoid any future inconvenience players usually experienced when they suddenly and randomly asked to perform KYC for withdrawal or doing other features, but I have to agree that the step should be player's decision instead of being forced to them right off the bat.



Edit: here



I don’t think completing level 1 with mean much in curbing delays. The delays always start at level 3 and they aren’t going to stop asking for level 3 and 4.
legendary
Activity: 2758
Merit: 1603
Yes, I'm an asshole
Especially when they claimed in the past that they will never ask for KYC unless there is a strong suspicion of fraudelent activity.
Now KYC is mandatory when making a new account, I have read you can't even get the deposit address without even entering your data to complete level 1 verification.
Kinda sad development considering  we are talking about a crypto casino.
No other big site other than stake is doing this.

I can confirm that, witnessed it first-hand-ly that they require level 1 KYC for an [new] account to have their depositing address generated. I'll see if I can procure a supporting evidence, in form of screenshot, for this.

One would argue that it might be a good approach, to avoid any future inconvenience players usually experienced when they suddenly and randomly asked to perform KYC for withdrawal or doing other features, but I have to agree that the step should be player's decision instead of being forced to them right off the bat.



Edit: here


legendary
Activity: 3934
Merit: 1061
You're wrong IMO, they've already ruined their reputation here, by locking many accounts without giving any reason and requiring endless KYC, mostly when those customers were starting to cumulate some profits. I think they don't really care about their image here anymore TBH. .....
KYC policy without any doubt is the worst policy from casinos but it's now part of most casinos and that's why questioning it would be a stupid move. One should read the T&C of a casino before joining that casino because without reading the T&C of a casino one may later have to go through KYC verification.

I'm not sure that you're right or not but if they don't really care about their reputation at Bitcointalk then why would they're still marketing on this forum via their signature campaign? I know they have been spending way more on Kick.com but I guess they're still not running away from Bitcointalk and I agree that from Bitcointalk they can get way more good players than that kick.com or marketing anywhere else.

Stake pays $100 million to Drake, $10 million euros to Everton, then there are others such as Israel Adesanya and major social media influencers. It doesn’t seem like they care much about BCT.
hero member
Activity: 798
Merit: 896
Wheel of Whales 🐳
You're wrong IMO, they've already ruined their reputation here, by locking many accounts without giving any reason and requiring endless KYC, mostly when those customers were starting to cumulate some profits. I think they don't really care about their image here anymore TBH. .....
KYC policy without any doubt is the worst policy from casinos but it's now part of most casinos and that's why questioning it would be a stupid move. One should read the T&C of a casino before joining that casino because without reading the T&C of a casino one may later have to go through KYC verification.

I'm not sure that you're right or not but if they don't really care about their reputation at Bitcointalk then why would they're still marketing on this forum via their signature campaign? I know they have been spending way more on Kick.com but I guess they're still not running away from Bitcointalk and I agree that from Bitcointalk they can get way more good players than that kick.com or marketing anywhere else.


Especially when they claimed in the past that they will never ask for KYC unless there is a strong suspicion of fraudelent activity.
Now KYC is mandatory when making a new account, I have read you can't even get the deposit address without even entering your data to complete level 1 verification.
Kinda sad development considering  we are talking about a crypto casino.
No other big site other than stake is doing this.

hero member
Activity: 784
Merit: 672
Top Crypto Casino
You're wrong IMO, they've already ruined their reputation here, by locking many accounts without giving any reason and requiring endless KYC, mostly when those customers were starting to cumulate some profits. I think they don't really care about their image here anymore TBH. .....
KYC policy without any doubt is the worst policy from casinos but it's now part of most casinos and that's why questioning it would be a stupid move. One should read the T&C of a casino before joining that casino because without reading the T&C of a casino one may later have to go through KYC verification.

I'm not sure that you're right or not but if they don't really care about their reputation at Bitcointalk then why would they're still marketing on this forum via their signature campaign? I know they have been spending way more on Kick.com but I guess they're still not running away from Bitcointalk and I agree that from Bitcointalk they can get way more good players than that kick.com or marketing anywhere else.
member
Activity: 196
Merit: 60
Stake: Where is your salary of March? Why did you not loose it to us just like every other month's  Grin.

On the serious note;
I am witnessing increasing number of similar cases against Stake which is honestly quite alarming.
legendary
Activity: 3934
Merit: 1061
Follow the link of Stake.com at Bitcointalk that was mentioned by Cantsay and post your comment at that thread. You may also contact the campaign manager of Stake who may somehow help to recover your funds.

I'm pretty sure if you haven't broken any rules of Stake then you may get your money because Stake is a reputed casino and they won't ruin their reputation for $8270 USD.
You're wrong IMO, they've already ruined their reputation here, by locking many accounts without giving any reason and requiring endless KYC, mostly when those customers were starting to cumulate some profits. I think they don't really care about their image here anymore TBH. It's a very bad marketing strategy IMO, because they would get certainly more customers from Bitcointalk nowadays than from Kick where they've invested dozens of millions USD to pay falling streamers.
I'd agree with you. They don't care what they do here anymore. They've stiffed and delayed a lot of posters here. They shell out big money for ambassadors, stiff the winners and payout those they think will give it back.
hero member
Activity: 798
Merit: 896
Wheel of Whales 🐳
!!! UPDATE !!!!

They have rejected me again, I suppose they hope that one will give up and consider their money lost, this situation is desperate, I no longer know what documents to send, every time they reject they ask me for the same information over and over again, I have sent photographed images inside from a pdf


https://ibb.co/pybkjHH
https://postimg.cc/B8RQd8ZR


Wow, reading rejections like this really get the blood boiling in my opinion.
I mean, asking for something like ID and proof of address because of banned regions is a legit ask (even though in the past they promoted and said stuff like "we will never ask for KYC") but asking for proof of funds is already quite sketchy.
Then rejecting document after document and say stuff like " but this month is missing " and whatever, just ridiculous.

They will kick their customers until they give up because they just get exhausted, very shady behaviour for the "market leader" honestly.
Hopefully this is a warning for people considering to play there. It can happen to anyone, guilty or not.
legendary
Activity: 2604
Merit: 2353
Follow the link of Stake.com at Bitcointalk that was mentioned by Cantsay and post your comment at that thread. You may also contact the campaign manager of Stake who may somehow help to recover your funds.

I'm pretty sure if you haven't broken any rules of Stake then you may get your money because Stake is a reputed casino and they won't ruin their reputation for $8270 USD.
You're wrong IMO, they've already ruined their reputation here, by locking many accounts without giving any reason and requiring endless KYC, mostly when those customers were starting to cumulate some profits. I think they don't really care about their image here anymore TBH. It's a very bad marketing strategy IMO, because they would get certainly more customers from Bitcointalk nowadays than from Kick where they've invested dozens of millions USD to pay falling streamers.
legendary
Activity: 2758
Merit: 1603
Yes, I'm an asshole
I have sent address documents and proof of payments from my company again, I have even attached photos of myself wearing clothes with the logo of the company I work for, proof of my credit card account statement on which my address appears, Even a photo of my credit card, also receipts for additional services, all photographed and showing the 4 corners as they request. They shouldn't reject me again, after this and I wouldn't know what else to send.


https://postimg.cc/JtDT4NdF


https://postimg.cc/8jLtL1GB

!!! UPDATE !!!!

They have rejected me again, I suppose they hope that one will give up and consider their money lost, this situation is desperate, I no longer know what documents to send, every time they reject they ask me for the same information over and over again, I have sent photographed images inside from a pdf


https://ibb.co/pybkjHH


https://postimg.cc/B8RQd8ZR


OP, please don't post in consecutive, it's against forum rules. If you want to add an update before any other people made a post, you can add that by editing your latest post.

Moving to your screenshot, can you tell us why your company pay you in cash in March?  And I understand that you're still receiving a receipt for that month? Is it possible to produce the same receipt for March, April, and May, and submit them altogether for level-4 KYC purpose?
newbie
Activity: 9
Merit: 0
!!! UPDATE !!!!

They have rejected me again, I suppose they hope that one will give up and consider their money lost, this situation is desperate, I no longer know what documents to send, every time they reject they ask me for the same information over and over again, I have sent photographed images inside from a pdf


https://ibb.co/pybkjHH
https://postimg.cc/B8RQd8ZR
newbie
Activity: 9
Merit: 0
I have sent address documents and proof of payments from my company again, I have even attached photos of myself wearing clothes with the logo of the company I work for, proof of my credit card account statement on which my address appears, Even a photo of my credit card, also receipts for additional services, all photographed and showing the 4 corners as they request. They shouldn't reject me again, after this and I wouldn't know what else to send.

https://postimg.cc/JtDT4NdF

https://postimg.cc/8jLtL1GB

legendary
Activity: 2562
Merit: 1119
Is it just me or the images OP provided through imgbb are inaccessible anymore? If it is just me [and perhaps selected other few], can someone please reupload them to talkimg so everyone can see them?
everything looks fine on my side, I can see the screenshot OP shared just fine, though the loading was quite slow for some reason. not sure if that has something to do with why you aren't seeing the OP's images.

anyway, here are the re-uploaded screenshots OP shared.









legendary
Activity: 2758
Merit: 1603
Yes, I'm an asshole
Is it just me or the images OP provided through imgbb are inaccessible anymore? If it is just me [and perhaps selected other few], can someone please reupload them to talkimg so everyone can see them?



And OP, going a bit blind because there are no images available to help me understand things better, do I understand correctly that you're asked to perform level 4 KYC [source of wealth], and your documents and whatever you've provided to them, has been constantly being rejected for the last 16 days since this case first arised?
member
Activity: 196
Merit: 60

The image that OP posted showing his session's location;


Please post sessions with timings so that we can see that indeed you did not place bets from unrestricted county. Do not hide or crop any thing except few numbers of I.P. the way you just did.
hero member
Activity: 798
Merit: 896
Wheel of Whales 🐳

First all, few members here speak Spanish so it's tough to read what the life support told you. You could copy/paste it in here or just translate it yourself, that would be good.
Second, what did they state which terms of the TOS you supposedly have broken? Since your IP is Mexican it can't be a restricted region. I just checked and Mexico is not on the list.

Might be the usual accusation of multiple accounts or something, maybe you have used some VPN in the past and got flagged for that. Funny how this always happens (on any casino) when the account is going back into profit, or at least recovered losses, and not when the account is on a straight downwards trend.


newbie
Activity: 9
Merit: 0
The last thing they told me was to communicate by email since chat is not their jurisdiction. Now in the email they have given me exactly the same response as when the problem started and I wrote to them, this is a vicious circle, it seems... I am sending the requested documents and they do not tell me why they are rejected

I told you to;


If you can log in to your stake account, I recommend posting screenshots of your recent sessions. You can do this by clicking on the "Sessions" tab in your stake profile settings.

This will significantly strengthen your claim that you weren't playing from a restricted country.

In my honest opinion (IMHO), even if you were playing from a restricted country, you should still receive your deposit back.

May I ask what is the reason for not posting screenshots? You can Hide I.P. numbers, if you are concerned about privacy that much.

Envio la captura:

https://ibb.co/9gNWw4h
member
Activity: 196
Merit: 60
The last thing they told me was to communicate by email since chat is not their jurisdiction. Now in the email they have given me exactly the same response as when the problem started and I wrote to them, this is a vicious circle, it seems... I am sending the requested documents and they do not tell me why they are rejected

I told you to;


If you can log in to your stake account, I recommend posting screenshots of your recent sessions. You can do this by clicking on the "Sessions" tab in your stake profile settings.

This will significantly strengthen your claim that you weren't playing from a restricted country.

In my honest opinion (IMHO), even if you were playing from a restricted country, you should still receive your deposit back.

May I ask what is the reason for not posting screenshots? You can Hide I.P. numbers, if you are concerned about privacy that much.
newbie
Activity: 9
Merit: 0
The last thing they told me was to communicate by email since chat is not their jurisdiction. Now in the email they have given me exactly the same response as when the problem started and I wrote to them, this is a vicious circle, it seems... I am sending the requested documents and they do not tell me why they are rejected
hero member
Activity: 784
Merit: 672
Top Crypto Casino
Follow the link of Stake.com at Bitcointalk that was mentioned by Cantsay and post your comment at that thread. You may also contact the campaign manager of Stake who may somehow help to recover your funds.

I'm pretty sure if you haven't broken any rules of Stake then you may get your money because Stake is a reputed casino and they won't ruin their reputation for $8270 USD.
member
Activity: 196
Merit: 60
I understand the trauma you're going through. It's commendable that you created an account here and posted relevant information. This is definitely a step in the right direction.

If you can log in to your stake account, I recommend posting screenshots of your recent sessions. You can do this by clicking on the "Sessions" tab in your stake profile settings.

This will significantly strengthen your claim that you weren't playing from a restricted country.

In my honest opinion (IMHO), even if you were playing from a restricted country, you should still receive your deposit back.
hero member
Activity: 700
Merit: 541
Bitcoin Casino Est. 2013
Before you file your complaint at Askgamblers and casinoguru, make sure to notify them about this thread through their Ann thread, so that they can check your case and see if it’s their fault or yours and give the reason behind it.

Here’s the link: Stake.com - The Leading Crypto Casino - Drake, UFC, Everton, Stake F1 Team
legendary
Activity: 3934
Merit: 1061
Bets are MLB RL so the betting is fine. File complaints with Askgamblers or Casinoreviews. Stake takes a long time with disputes.
newbie
Activity: 9
Merit: 0
What I think is that they think you are gambling on their site from a restricted country. Hope you are not gambling from the country or area that Stake restricted to access their gambling site?

The last thing they asked me in the support chat is to contact them by email, unfortunately a miracle has to happen for them to respond by email. I have stagnated my money for 16 days and I am literally ruined, unfortunately I started betting a lot of money to try to recover the money I lost previously, this has caused me family problems and I have had to resort to lending money to pay my pending bills, money that I have not yet I have obtained.
But I am always disappointed to see anyone says this. Do not gamble with the amount of money that you can not afford to lose because the chance that you will lose to the gambling site is higher than you can win from them.

I am not betting from a restricted site, I have made 2 small withdrawals, but when I actually started to get my money back I have been suspended
legendary
Activity: 1106
Merit: 1337
Lightning network is good with small amount of BTC
What I think is that they think you are gambling on their site from a restricted country. Hope you are not gambling from the country or area that Stake restricted to access their gambling site?

The last thing they asked me in the support chat is to contact them by email, unfortunately a miracle has to happen for them to respond by email. I have stagnated my money for 16 days and I am literally ruined, unfortunately I started betting a lot of money to try to recover the money I lost previously, this has caused me family problems and I have had to resort to lending money to pay my pending bills, money that I have not yet I have obtained.
But I am always disappointed to see anyone says this. Do not gamble with the amount of money that you can not afford to lose because the chance that you will lose to the gambling site is higher than you can win from them.
newbie
Activity: 9
Merit: 0
I regret having to register just to accuse this bookmaker, after they suspended my cutoguad10 user account and did not allow me to collect 8270 USDT, which are not even profits, because I was just starting to recover the lost money, I have made legitimate bets on the MLB, losing the majority and played some roulette without winning practically anything, but I have barely started to win some bets and recover my money deposited previously, they have suspended me supposedly for violating their TOS, they have asked me to send documents again and again, which are rejected, I don't know what they want? It seems like a joke, they ask me for bank statements with payroll payments received for 3 months, the same for proof of address, not only the receipts, but also proof that I have paid them, maybe they don't understand that not all people live in own houses? Even so, I have visited offices in the service companies in my country, spoken to my relatives to change the title of the issued receipts, I have asked my employer for receipts, signed and sealed, but none of this satisfies them, I just want to take my money. and leave

The last thing they asked me in the support chat is to contact them by email, unfortunately a miracle has to happen for them to respond by email. I have stagnated my money for 16 days and I am literally ruined, unfortunately I started betting a lot of money to try to recover the money I lost previously, this has caused me family problems and I have had to resort to lending money to pay my pending bills, money that I have not yet I have obtained.

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