Topic: Stake.com Broke laws and their tos (Read 294 times)

Yes i have done self exclude Proper one on bloom98 for gambling addiction and i was tould this decision will be never changed so life ban but i have asked for unban and they send me few questions to answer on which i have answered with troll answers if i said like im not gamba addicted they would still let me get unbanned after previosly saying the following https://imgur.com/j4jjkmF They will do everyting just to get u back on the casino
 
Also when  i have tried to recover my lost account the digyhops one i forgot the username of it whenever i have asked to get help i was told please first contact us on this email and solve your ban and then we can talk about that account xd

It could be concerning if one account had made a self-exclusion because it would mean their self-exclusion process is a fake one in reality or it actually doesn't work as it should be at least and gambling addicts are not safe there but I don't think it's what happened here from what I've understood from OP testimonial.

Just additional to this besided the 3 account that i have done level 2 kyc and succesfully passed it i had 2-3 other account on which i have done only level 1 kyc
One of them i have 3k$ wagered and this is during New year day i was not home and i didnt have acces to my bloom98 so i created new account and thats it i gambled on it for few days and never touched that account anymore
the rest account with level 1 kyc where with like 20-30$ deposit nothing major thats why i never mentioned them here
I didnt abuse anyting on them i have deposited my own money those account were not under anyones AFFILIATE codes neither i player sports to try like arbitrage or whatsoever

I get you now
They were doing everyting just to keep me on the site
Also i have previosly before i stated to them on the account bloom98 that im gambling addicted i have previosly asked many many times please pernament ban my account i dont want to gamble here anymore they only said oh we cant do that bla bla please follow this link and do it yourself after u click that self exclude thing u get 1 day ban and after u get timer of 24 hours do u want longer ban or if u dont do nothing the self exclude procces is restarted
I have done that procces and i took 3 months ban after i comeback i requested to get the missed weekly and monthly because before i decided to get  3 month ban i lost around 1000$ and i would get like 40-50$ based on my rank and wager i have done but they didnt do wanted to do shit and thats when i said to them im gambling addicted and they must ban me now without doing that scam process of 24 hours first

I mean that Stake.com scams its affiliates, not that you scammed Stake.

You opened the second account with the affiliate code of a streamer, thereafter the streamer is entitled to receive affiliate commissions lifetime.

But when Stake let you open a third account with the affiliate code of the second streamer, then the second streamer receives affiliate commissions for your revenue and the first streamer is left empty handed.



You can not get a refund from Stake, because they let you open multiple accounts, as you never asked for a permanent account closure or permanent self-exclusion.

Stake support said it is against the law, but where is the law?

Stake support is clueless about legal things and even their alleged "Legal Department" is incompetent.

Yes i have created those account later on and never had problems with them mostly of them have level 1 kyc and some dont even have anyting i dont ask refund for those accounts i just ask for bloom98 and digyhops thats it

Im just looking to get answers how did stake and why allowed me to kyc on 3 accounts with the same kyc details
What happened during my ticket that from statement u cant kyc this account its againts the law to allow u to kyc on this account and its impossible just to few second later ok ok upload your documents after me saying i wont gamble on this casino anymore

Yes its my mistake that i have created many accounts on this casino not hundereds i  just said that its like way way smaller than hunderd ,,,,,,,,, But why stake didnt stop me at gambling on all of those or banning every single account that its connected to me?

If someone can help me and i get refund on bloom98 and digyhope im willing to share 20% of the refundend money with him This also stands for the Roobet post

Okay, wow, I finally gave the thread on CasinoGuru a read and this case is amazing. Ah-may-zing level of amazing. Essentially, the player created hundred of accounts, not just three, hundreds, by his own admission.



And now he demanded a refund from his KYCed account because he shouldn't be able to create those accounts in the first place, and thus he wouldn't lose his fund as he can't create those accounts [and that he became a gambling addict due to those... abundance of account].

I think I've read enough to know the depth of unnecessary-ness of this thread, and the length the OP would do and debate and reasoned to claim that he's the one being wronged here due to his [no offense] possible issues with addiction and mental state.

I am not sure if any would still oversee this case, but for me, this is clear: OP abused the casino's ToS. Regardless how stake allows creation of multi acc with similar credential [as per his narrative] or how stake immediately freeze accounts with same credentials upon detection [Stake's defense].

If you don't want to lose a lot of money from a lot of accounts, then simply don't create more than one account.

You can't do whatever you want, creating accounts like changing your underwear, and then cried and complained and asked for refund when you found yourself at the verge of bankruptcy or whatever financial state you are right now that prompt you to raise cases against two casinos [both with multi-acc abuse of ToS] due to your own action.

I'm out. For me, this case is as good as resolved, since Stake banned OP's accounts, and even if there's still other accounts that's yet to be detected and banned and OP can still play with them, it'll just a case where OP dig a deeper hole for him.

I'll move and take a role as a spectator. Upon general agreement that the case is resolved [or perhaps unresolved as the general consensus said Stake need to pay OP some sum of money] I'll reflect that to my list.

The account on which i have put my birthday by mistake was  created in 2022 Stake back then didnt request any kyc informations when i sign up and use real ip adress so i was not asked
I was asked to do kyc after i received the 100$ tip from streamer and wanted to instant withdraw it without wagering
All of my kycced account have been done with my real documents and all correct informations
I have lost the third account or the digyhops one and  i have contacted stake on email and i must have done another level od kyc before they are able to locate it
I send selfie of me passport picture selfie of me holding the passort selfie of me holding a paper written Account Recovery lost
After this they located it and confirmed to me this account have your own documents submitted do you wish to change the email maybe?
Here is photos https://imgur.com/tiogY4B

And no i was rejected at first on the account digyhope to do level 2 kyc for reason u have already another account verifed after a litte bit of talking he said ok ok we goona let u verify also this one
Heres proof saying u will have two verifed account https://imgur.com/xWQArEe https://imgur.com/PzdoIfI

Few weeks later i got error on my Main account bloom98 please do kyc I have tried to do kyc but it got rejected reason found multiple accounts please contact support
I have contacted and explained that i have already another 2 verifed accounts on which i got respond you cant verify this account no matter what and this decision will be not changed on which i have reply ok i wont either use those account or this and i wont lose here anymore on which i got reply ok ok upload your documents and thats how i got my third account verifed

So how many accounts you actually have there?

Basically what you're saying is that you entered the wrong birthday by "mistake" which can also imply you entered the "wrong" ids by mistake too, right?
Or are you saying that they accepted an id for verification on two accounts with different birthdays?

I'm surprised how you keep saying things that are denied by your own proof, everyone can pass level 1 as long as they purposely lie and there is no ID, you obviously did that by faking your birthday not to get caught, then when it was time to level two those accounts, how did that work? Cause the screenshot from Casinoguru says that's when they rejected you!

What are u even talking about ? i have never used my own aff codes the first account has no aff code signed to him the second account is under streamer code and the third one is also on streamer code so how did i scammed affiliates? Do your really think that i could wager 200k$+ if i abused affiliate codes and they would never catch me? i have used all of the same kyc details on these accounts

Or u meaned like they scammed these streamers? sorry im not sure what u really meaned with this text

The headline should be "Stake.com scams its affiliates", because they scammed the affiliate connected to your second account for its commission with letting you open a third account connected to another affiliate!

  Yes i have commited TOS violations and i stay on that stake was aware  that i have more accounts and never banned them but allowed me to gamble on more than 1 account in the same time

They have stated hundreds of times this is impossible to remove the kyc on one account and let u do on another account so why at the end they did it ? just to keep me gambling? i dont even have 1 profitable account there

I wonder why you keep battling about the obvious that you are the one who committed ToS violations. You admitted already that you have multiple account which is not allowed in this casino. In fact, they are the most strict on implementation for 1 account per ip/household.

It’s not about you will choose what account will remain after you KYC since you already violated the ToS the moment you do KYC on one account then open another account.

Nope i have entered it wrong once we are all human and do mistakes it was just 1 number wrong of date the month i think  and no it was not on both account it was on the account digyhops
Yes at first i refused to do kyc because i found it funny only for 100$ withdraw to ask KYC and the reason was after receiving tip not wagering it  but later on i have said okey im going to do it i want the money and i have done kyc and i got refunded  and i was never rude or hustle to them we both laughted during the whole process its just the google auto translate that f up the messages and they look like im rude talking to them but u can see we both laughted

And also very important i have not tipped that account the tip come from a streamer for reward for me i must had account under his aff code and i have created account

Also Stake did not ask you to provide any KYC details or do kyc like they force it now  IN 2021 2022 and i guess in 2023 i dont know for sure  if u have created account on stake with your real ip not vpn as they detect it the site would not ask you for any kyc details because they got your real ip adress stake can confirm this if they want it

Think whatever u want as i have said above i never abused bonuses from the casino if they want they can look at it i never played any Bonus given by them like bet on this game receive  XXX amounth or whatever Do you really think they would let me abuse their casino for bonuses and not catch me? i had all of the same kyc details on all of my accounts on the first account in 2019 i had some Doge coins and i betted that on some sports random and some on the their house games the account maded in 2022 i played just plinko and live roulette   and on bloom98 the account with most wager and loss i have played everyting mostly house games as dice and bonus buys ? they can not be abused for bonuses or whatever out of that 200k wagered i have max 500$ wagered on sports matches

Yes i have broken their TOS i stated this also in my casino guru complaint and what did  the casino do? they did it too with allowing me to remove and do kyc on another account which stated from them hunderds of times its impossible? then how did i do it ? after by just simple saying to them ok i wont gamble here anymore and they allowed me  ? is that okey?

[Fixing your quote]

How many times do you mistakenly entered your DoB, again? On both accounts?

I assume your explanation about KYC is a response to the point they raised about refusal to provide documents. Is it? Or were you talking about a different matter? Is there a reason why you refuse to provide documents?

And, moving to what I believe is a very crucial matter, the tipping. Is there a reason why you tip instead of deposit? I believe CG's arbitrator was referring to the fact that in order to do the first deposit, Stake [with their latest policy] requires their player to do initial KYC to generate address. Apparently [TIL] tipping kinda bypassed that. So umm... why tipping instead of generating deposit address?

This is a simple case and I agree with the rest. OP multi-accounted to abuse bonuses.

@OP, I'm wondering what you have in your brain! You are accusing that Stake has broken their laws and terms, but in reality, you are the one who broke the terms of Stake multiple times. You are trying to give some strength to your accusation by highlighting the different support agent messages, the support agent messages aren't the law of a casino. Have you even read the terms of Stake before creating your second account in 2021 and the 3rd account in 2022? You were only looking into the free money offered by the streamer. You have not only violated the terms of Stake, but also cheated with the streamer.

I think you lost in translation and/or the rep that handle you got mixed up because of your [no offense] grammar error and failure to convey what you intended to say due to language barrier.


Can't check the latest update from Stake's ToS page as they now require people to sign in to read their ToS and I happen to forgot whether I have an account on stake or not and I don't want to create a new account just to look into the ToS, in concern that I do have an account there and I unintentionally multi-acc-ing, but here, I had a snippet of the "law"




CasinoGuru rejected the case in favor of the casino? So what are we doing here? Granted, I haven't read the whole thread as... it's quite... uhh, extensively messy. I find it quite funny that the mediator also think that. But, to highlight, this is their final findings that somewhat effectively contradict and invalidate the narrative you sent here about KYC:

I see you have created accusations against 2 casinos so far and likely we can expect another accusation or 2 as I am sure you didn't only play on these 2 sites. Regardless, in both accusations you admit making multiple accounts. You admit breaking the sites ToS.

So who's at fault here? Sounds to me like you lost money and are hoping to pressure sites into refunding you by making these threads. Problem is, you are not taking accountability for your own actions. On the off chance you were refunded (you won't be BTW), you would just open an account again and lose the money and complain.

If you really have a problem, get help. Don't expect to try to find some lame excuse to try and get a refund to gamble more. I'm curious if you talked to support and threatened to make these threads if you weren't refunded.

Yes bro they allowed me to do kyc on all accounts and on this one is still active the kyc even after previously saying to me we are never going to let u kyc on this one go use your previous account they still let me do it https://imgur.com/6b2XZwr https://imgur.com/pFdfXj6 https://imgur.com/7dPfWYt  https://imgur.com/V8kuLeL https://imgur.com/hAbhXSL

Have Stake done KYC on this second account?

This is not what support has told you at all in those pictures.
It was pretty simple, you want to keep playing with the current account you can as it is verified but the previous account will be locked, you want to keep one alive your current account will be locked.

So what law have they broken, they will only let you have one account, nothing else, the other one will be closed, you should be happy they let you choose which one.


In the same pictures you have shared they clearly say you haven't done any KYC and they instruct you how to do it and after you do that your previous account will be closed, so, what are you talking about?

Also, what is the scam in all this?

Stake support said you can not verify your new account, because you already have a verified account.
 Yes they said it but after i replied ok i wont gamble here anymore they allowed me ?

Where did Stake support say it is against the laws to let you open a second account?

Picture of complaint on casino guru
https://imgur.com/fYKx2xw
And here is stated we cant transfer delete or let u do kyc at another account  BY LAW
https://imgur.com/rHJfZMQ https://imgur.com/eDYDG8V

You need to diversify between Stake's private TOS and publicly applicable laws.

Stake can differ from its TOS at any time, as long as it is not a breach of the applicable laws.

Stake support said you can not verify your new account, because you already have a verified account.

Where did Stake support say it is against the laws to let you open a second account?

The law and tos broken is that they ALLOWED me to do kyc level 2 on three accounts its written in their tos and they informed me by suppor ticket sorry but your account cant be verifed because u have another verifed account on which i have replied ok i wont use either this or the previous verifed account i go to other casino and they come back and said ok ok do kyc we going to accept it
Just look these pictures and how then change their statement after i say that https://imgur.com/NmPHdid https://imgur.com/53kw9q6  https://imgur.com/vnOOiC7
And yes they do not care about laws or anyting

Sorry for the poor translete on my side during the support tickets i have writted to them in serbia and now i have used google auto translate which is not really doing great job

You want the 10-11k$ back because they were not allowed to let you open a second account?

Or you simply want to inform us that Stake does not care about laws?

Its not like scam but breaking laws and TOS i was allowed to complete level 2 kyc with same documents on 3 accounts which they even said we cant do this it will broke the laws and i replied ok then if i cant do kyc on this account i go to other casino and they replied ok ok go do kyc we goona accept it and the total amounth is close to 10-11k$

What is the scam and how much is the scammed amount?

I have made kyc on the first account in like 2020 not 2018 i just had that account created way before

Yes i have created 3 accounts and despite me broking their tos they didnt banned me because i was in loss in every account
I never used my aff codes on those accounts or player sports to get some promotions all of this can be checked
The laws broken are that they allowed me to complete kyc on 3 accounts with the same documents please look the pictures before u comment anyting thanks

First of all, the campaign saying "increase my weekly/monthly bonuses with doing level 2 kyc" did not happen in 2018, everybody knows that. This was some time in the 2020s.
Second, you created 3 (!!) accounts, which is against stake's terms of service, yet here we are where you are writing a scam accusation, also quite interesting. Why would anyone even do that? The only reason for creating multiple account would be bonus abuse/limit circumvention or even self affiliation, which is all against the rules as well.

So enlighten us please, which "laws" were broken here. Your strange wording doesn't make any sense honestly. Of course you can't use the same documents for different accounts because it 1 account per person/household/IP/device etc. When you registered you acknowledged the TOS, it's your problem if you don't read them. 

PS: "Lured back by their streamer" is also a quite funny expression. That makes me think, now I understand why you made several accounts. So these streamers made a giveaway, but to get the money you must make an account under their ref link. So it was one of the 3, bonus abuse basically. And now you are here complaining?? Oh man.....

On date Joined on December 28, 2018 i have created my first account on Stake with username pavleiliev3 i have deposited small amount on this account and after learning that i could increase my weekly/monthly bonuses with doing level 2 kyc   i have done that i played for a litte bit more and stopped

I was lured back to gambling in 2021 by their streamer where i have won giveaway of 500$ and i must had account under his affiliate code and i have created new account with username bloom98
Joined on September 10, 2021 this is the account where i have gambled the most 200k$ wagered and around 10k$ loss

Joined on June 16, 2022 account digyhops this is another account that i have made and passed all kyc check level 2 this account was created for the same reason i have won a gw of 100$ and if i wanted to receive i must had account under streamer aff code and i have created it received the tip and wanted to instant wd no wagering but i was stopped by their system and i must do kyc if i wanted to receive it i explained to them i have already done kyc with my documents on the account pavleiliev3 and after i tried to verify i got error multiple accounts found u cant kyc on more than 1 account after a litte bit of talking they still allowed me to kyc even after previous stating we cant allow  u to kyc on this account since u have done kyc on another account and this would break our tos and laws but despite this after a litte bit of talking i was still allowed to do kyc

Week after i have done kyc on digyhops i got an error on my bloom98 the main account where i gambled the most i have explained again that i cant do the kyc because i have done it on another 2 accounts they have clearly stated again we cant allow u to do kyc on this account please use your previous kycced account on which i have replied ok then i wont either use this account or that one i go gamble at another casinos and the agent comeback on the live suppor ticket with the message ok please procced with your kyc upload your documents? so how did the laws changed in just few seconds ?

https://imgur.com/NmPHdid https://imgur.com/53kw9q6  https://imgur.com/vnOOiC7 https://imgur.com/J0Fm5Rf https://imgur.com/glRwgBA https://imgur.com/6b2XZwr https://imgur.com/pFdfXj6 https://imgur.com/7dPfWYt  https://imgur.com/rHJfZMQ https://imgur.com/eDYDG8V